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Heritage Motel & Apartments

1209 West Main St, Carbondale, IL 62901-2225
Heritage Motel & Apartments
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11 reviews from our community

Traveler rating
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    5
    1
    4
    1
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2
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Deerfield, IL
Top Contributor
100 reviews 100 reviews
17 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed here for one night recently, and it just was not quite all that. I will say that the staff were very nice. And it was apparent that effort had gone into cleaning the room. The linens and towels were clean. However the infrastructure is just really sadly lacking. The bed was in need of replacement, there were places... More 

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Rockford, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 1, 2014

A nice clean old fashioned motor motel close to everything. Very safe environment and great location on west side of downtown....great grassy area in back with picnic table and grille and rabbits who live on premises....just a treat in old time hospitality. Yes, we will be back on next visit to SIU.

Was this review helpful? Yes 3
So IL
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 10, 2014

We stayed last night at The Heritage Motel. The Heritage is like a step back in time, complete with an actual key on a key chain! The owner was more than accommodating and very friendly. He even ground coffee for us and sent over a little goody bag of different teas and microwave popcorn. The bed was comfy (but we'll... More 

Was this review helpful? Yes 5
Moorpark, California
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 14, 2014

Pretty much as advertised, independently run small motel, good price, clean, and friendly owner. Stayed here one night. Its not going to be the standard of the hotels that cost more than twice as much but in its price range certainly a better bet than some generic chain which are the other options in town at this price point.

Was this review helpful? Yes 2
Carbondale, Illinois, United States
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 30, 2013

Heritage Motel was a very welcoming. The house keeping was highly respectful and never disruptive. Very Quiet. Clean and with everything included is was easily affordable.Front desk were helpful in making sure that I had every thing I needed.

Was this review helpful? Yes 4
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 20, 2012

This motel is nasty. Bugs, spiders, roaches all the trimmings. There was a huge bloodstain on the mattress plus a hairball, earring, and little black things either mouse droppings or bed bugs? We moved the lamp and it was very obvious the carpet was badly stained and discolored. Spider webs hung from the ceiling and a roach in the fridge.... More 

Was this review helpful? Yes 4
Rockford, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 23, 2011

Old fashioned motor court, clean rooms, kitchenette, park at your door, and so close to everything, where you can walk to. Came in on Amtrak, so easy to go to. Friendly people in charge. We would go there on our next trip to university.

Was this review helpful? Yes 5
TheHeritageMotel, Front Office Manager at Heritage Motel & Apartments, responded to this review

Thank you so much for the kind words. We'll see you next time! More 

Springfield, IL
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 23, 2011

Clean, comfortable and inexpensive. The owner is very nice and accomodating. This is an older property so if you require a pool, exercise room, etc you will need to look elsewhere. On the other hand if what you want is a place to stay in Carbondale at a reasonable place this is a good choice.

Was this review helpful? Yes 6
TheHeritageMotel, Front Office Manager at Heritage Motel & Apartments, responded to this review

An accurate description of our motel. Thanks! More 

Round Lake Beach
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 25, 2011

I wouldn't call this a value unless you'd like to take home extra guest in your bags! Roaches, Spiders and others. The AC did not work, the bedding had huge stains, the floor was sagging. I thought I was going to go through it. The cleanest thing was the new shower curtian. It's loud and by far clean! I left... More 

Was this review helpful? Yes 2
TheHeritageMotel, Front Office Manager at Heritage Motel & Apartments, responded to this review

We're very sorry to hear that you did not enjoy your stay at the Heritage Motel. With all due respect, all guests have the right and responsibility to bring any room issues to the attention of the housekeeping or front desk staff upon check-in. We are glad to remedy any issues should they arise. For the record, all of our... More 

Carbondale, Illinois
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 19, 2011

The owner was really nice and super accommodating and the price is cheap (only $38 for a smoking room and $48 for non smoking). However, the bad outweighs the good. The biggest problem was pest control. I saw two roaches in my room, and got bit by something. When I walked to the bathroom, I saw a spider crawling on... More 

Was this review helpful? Yes 4
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