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Comfort Inn & Suites

2.5 of 5 1607 Pontiac Drive, Cahokia, IL 62206
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Certificate of Excellence 2014
Comfort Inn & Suites
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Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
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111 reviews from our community

Traveler rating
    46
    30
    17
    10
    8
See reviews for
43
28
8
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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West Des Moines, Iowa
Top Contributor
128 reviews 128 reviews
71 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed 1 night on road trip. Got on Hotwire for $52 . Not a place to stay if visiting downtown ST Louis as it is on the Southeast end. Just off I 255. Fast friendly check-in. King size room was very modern and likely recently updated. Only problem is desk slightly too large blocks main path and is a problem... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed here with our golden retriever on a long road trip. The hotel is very clean and the room was nice although a bit cramped. We had a king size bed. The night stands were turned sideways to fit in the space available. Tons of cable channels to watch. Breakfast was good as well and included eggs, sausage, waffles,... More 

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Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 18, 2014

Problems included no hot water upon check in, door lock of friend's room was inoperable upon check in, the hallway and room next to us did not buffer, or buffered very little, the noise level of other guests, and the worst problem...OUR ROOM HAD BED BUGS. See additional information below in the "Add a tip to help travelers choose a... More 

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1 review
3 of 5 stars Reviewed November 11, 2014

My family and I will be staying here on the weekend of thanksgiving this month for the gateway arch tour. I know its too early for me to write something here but I booked this hotel because of the nice reviews that I read and I'm just hoping to experience the same as the other satisfied and happy guest that... More 

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Atlanta, Georgia
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 9, 2014

The hotel looks good. Has friendly staff, and the entry is through an automatic door. The elevator access is well designed. Pool visible from lobby, but well ventilated. The room and bathroom were clean.

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Andrews, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 24, 2014

Comfort Inn was our first stop on a two week Out West vacation. Hotel was very clean and staff friendly. Hotel is not far from downtown St. Louis and the Arch. We stayed for too nights. Would recommend hotel for a stay outside of city traffic. Will stay again.

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Huntingdon, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 16, 2014

We stayed here so we could visit central St Louis, especially the Gateway Arch. It worked well for this purpose, and the staff were very helpful, printing off driving instructions for us without being asked. It was also well located for our journey in from the Chain of Rocks Bridge (Route 66 landmark), and our reconnection with Route 66 on... More 

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cis376, General Manager at Comfort Inn & Suites, responded to this review

Greetings!! Thank you for taking the time to submit a review regarding your stay with us. I am glad to hear that we were able to provide you with a peaceful stay during your travels on Route 66. I remember speaking with you when you were here and it was a pleasure. Please come back again. Sincerely, April Hickman General... More 

Grand Prairie, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 27, 2014

We stopped here on our way north and were so satisfied that we stopped for a night on the way back south. Both times we were in rooms that were quiet and clean. The staff is friendly and professional. The breakfast was decent--coffee was MUCH better than the free breakfast coffee we've gotten at other hotels where we've stayed. Because... More 

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cis376, General Manager at Comfort Inn & Suites, responded to this review

Hello, I wanted to write to say thank you for taking the time to submit your feedback regarding your last stay. We receive several comments regarding the coffee and how much better is when comparing it to other hotels. Thank you for noticing. We also wanted to apologize for the accommodation changes that affected your second night. I will be... More 

Kansas City, Kansas
1 review
1 of 5 stars Reviewed August 25, 2014

We have our worst night ever in all our trips on this hotel. We check in late in the night in our car trip to Kansas City. We wanted to use the hotel as an intermediate stop to avoid issues in our trip. When we wake up in the morning, we saw a lot of blood stains in the beds.... More 

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cis376, General Manager at Comfort Inn & Suites, responded to this review

Dear Carlos, I wanted to apologize to you regarding the unfortunate stay that you and your family experienced. I understand your feelings regarding the majog inconvenience and I would like to offer you compensation. I will be in contact with you this week. Please accept our sincerest apologies. I do appreciate you for taking the time to submit your comments.... More 

Grandville
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 15, 2014

We booked this hotel on our way through trip advisor! The customer service was amazing. We came in to check in and were greeted by the manager of the hotel. She offered us bottles of water and made small talk as she confirmed our hotel reservation. Very quiet atmosphere and great breakfast. At breakfast time they had the worker replenishing... More 

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cis376, General Manager at Comfort Inn & Suites, responded to this review

Hello "Jesslgast", It was such a pleasure meeting you all and I am glad that you enjoyed your stay with us. We hope that this is the first of many stays with us and other Choice Hotels. We definitely make an extra effort to make sure that every guest that we interact with leaves with a smile. It is wonderful... More 

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Additional Information about Comfort Inn & Suites

Address: 1607 Pontiac Drive, Cahokia, IL 62206
Phone Number:
Location: United States > Illinois > Cahokia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Comfort Hotel Cahokia
Comfort Inn And Suites
Holiday Inn Cahokia
Comfort Inn Cahokia
Cahokia Holiday Inn

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