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All 2 Serpong hotels

Hotel Santika BSD City

3.0 of 5 Hotel   |   Jl.Pahlawan Seribu | Teraskota Entertainment Center, Serpong 15321, Indonesia
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Hotel Santika BSD City
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Ranked #1 of 2 hotels in Serpong
A recent review
4 of 5 stars reviewed 2 days ago
Shihanh24 Sri Jayawardenepura, Sri Lanka
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72 people have reviewed this hotel

Traveler rating
    10
    22
    31
    6
    3
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11
10
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32
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Sri Jayawardenepura, Sri Lanka
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Located about 40 kms from the Jakarta airport and takes about 40-50 minutes by taxi and it will cost about IDR 180,000/- to IDR 250,000/- (use Bluebird taxis). Have a map with you on the hotel's location as taxi drivers are not very familiar with the hotel location (or use "Teras Kota" as a landmark"). Staff is extremely helpful and... More

Was this review helpful? Yes 1
Jakarta, Indonesia
Top Contributor
155 reviews 155 reviews
8 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice clean hotel in a great location, inside a shopping mall. Good service and the buffet breakfast is good. Only $50 a night, rooms are cozy and very clean surrounded by eating places and coffee shops.

Was this review helpful? Yes 1
Arman_Widianto, Manajer Umum at Hotel Santika BSD City, responded to this review

Dear John J, Thank you for taking time to give us your feedback regarding your stay at Santika BSD City Serpong. I will share your comments and rating our product with our team. Your comment on Nice clean hotel in a great location, inside a shopping mall. Good service and the buffet breakfast is good , rooms are cozy and... More

Jakarta, Indonesia
Top Contributor
57 reviews 57 reviews
54 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed July 19, 2014

The hotel is not bad, everything is okay. the room is modern, clean, well maintained. Unfortunately it's below santika standard. the room size is just like a budget hotel (like Ibis or amaris). and with that price, you can get much better option.

Was this review helpful? Yes 1
Arman_Widianto, Manajer Umum at Hotel Santika BSD City, responded to this review

Dear Mr. Ignatius Thank you for staying with us at Hotel Santika BSD City-Serpong and taking the time to review our Hotel. We extend our gratitude for bringing this matter to our attention. This will help us to providing guest better service in the future. Please accept our sincere apologies for the inconvenience during your stay and we do hope... More

Tangerang, Indonesia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 6, 2014

I stayed for 1 night in Double Bed Superior room. I must say that the size of the room is quite small, but I can't really complain. I had a foreign friend of mine staying in Queen Size Bed Superior room on another floor, and he said the same thing. Except, he experienced a nightmare. The nightmare was that he... More

Was this review helpful? Yes 1
Arman_Widianto, Manajer Umum at Hotel Santika BSD City, responded to this review

Dear Ms. Wandering Thank you for staying with us at Hotel Santika BSD City-Serpong and taking the time to review our Hotel. We extend our gratitude for bringing this matter to our attention. This will help us to providing guest better service in the future. Please accept our sincere apologies for the inconvenience during your stay and we do hope... More

Serpong, Indonesia
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 16, 2014

We stayed only 1 nights in this hotel for business Meeting. Overall, This hotel offers a good quality of services. Several things can be good for improvement though: 1. The bathroom sinks does not work properly, it takes times for the water to rundown to the sewer. 2. The breakfast selection is abundance, but very slow on refill time.

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Arman_Widianto, Manajer Umum at Hotel Santika BSD City, responded to this review

Dear Mr. Mbulss Thank you for staying with us at Hotel Santika BSD City-Serpong and taking the time to review our Hotel. We extend our gratitude for bringing this matter to our attention. This will help us to providing guest better service in the future. Please accept our sincere apologies for the inconvenience during your stay and we do hope... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 8, 2014

This hotel has direct access to teraskota. The room is small but clean. The bathroom and towel is also clean and smell good. The food is average nothing special. The position of the hotel is very easy to be accessed and strategic in the middle of BSD city.

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Arman_Widianto, Manajer Umum at Hotel Santika BSD City, responded to this review

Dear Irsal A We would like to thank you for choosing to stay with us on your recent visit to BSD City Serpong and sharing your appreciation. We are delighted to hear that you had an excellent stay with us and particularly value our hotel. Your comment on the room condition are most gratifying and we will do our best... More

Balikpapan, Kalimantan Timur, Indonesia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 26, 2014

I stayed for 1 night in this hotel for business purpose. This is my first time experience using this hotel. Normally, I would prefer to take another hotel in the surroundings. It's because testimony from my colleague mentioning that the room size is small so it is not friendly if more than 1 person stay in the room. That night,... More

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Arman_Widianto, Manajer at Hotel Santika BSD City, responded to this review
Google Translation

Bapak Johanes W yang terhormat, Terima kasih untuk tinggal bersama kami di Hotel Santika BSD City Serpong-dan meluangkan waktu untuk... More

Surabaya, Indonesia
1 review
5 of 5 stars Reviewed March 11, 2014

I started travelling in BSD city 4 years ago and Santika Hotel is always my first choice even though many new hotels builds surround this area. I tried them all and believe me; I always back to this hotel. The people, service and location are perfect. I can go to the cinema for free on the weekend, life music every... More

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Arman_Widianto, General Manager at Hotel Santika BSD City, responded to this review

Dear Sir / Madam, We would like to thank you for choosing to stay with us on your second visit to Serpong and sharing your appreciation. We are delighted to hear that you had an excellent stay with us and particularly value of our hotel. I will share your comment and rating our hospitality with our team. I am sure... More

London, England, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 16, 2014

very good hotel bit far out from Jakarta very nice and clean good choice of breakfast and a excellent restaurant i was there on nov 2012 i enjoyed my stay there which my friend booked for me. overall ita great hotel

Was this review helpful? Yes 2
Arman_Widianto, General Manager at Hotel Santika BSD City, responded to this review

Dear Taus, Thank you for taking time to give us your feedback regarding your stay at Santika BSD City Serpong. I will share your comments and rating our product with our team. Your comment on the variety of breakfast and restaurant ambiance are most gratifying and we will do our best effort to provide a better services. Thank you again... More

Cilegon, Indonesia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 6, 2014

nice hotel with tasty food, excellent breakfast and live music while having lunch, also provide good service with high standard as to maintain their image. we can go to TERASKOTA and Oceanpark nearby, all in all worth place to stay. It was wonderful if we can get discount if we stay in this hotel and wants to go to Ocean... More

Was this review helpful? Yes 2
Arman_Widianto, General Manager at Hotel Santika BSD City, responded to this review

Dear rif_dementor, We would like to thank you for choosing to stay with us on your recent visit to Serpong and sharing your appreciation. We are happy to hear that you had an excellent stay with us. I will share your comment with our team. I am sure this feedback will serve as an encouragement to all of our staff... More

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Additional Information about Hotel Santika BSD City

Address: Jl.Pahlawan Seribu | Teraskota Entertainment Center, Serpong 15321, Indonesia
Location: Indonesia > Java > Banten Province > Serpong
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Santika BSD City 3*
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16 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites
Hotel Class
Official Description (provided by the hotel)
Located in the heart of Central Business District (CBD) BSD City, encompasses a total area 5.000m2, connected with the biggest and the most complete entertainment centre in Tangerang, Teras Kota. There is a hub between Hotel Santika BSD City Serpong and Teras Kota through the basement, visitors can move between them easily, enjoy one stop entertainment that combine lifestyle, kuliner, and shopping like Coffee Shop, Restaurants, Fitness Center, Bookstore and Cineplex.Whether you're in town for business ; one-stop entertainment or pleasure, look no further than Hotel Santika BSD City Serpong Tangerang ... more   less 
Number of rooms
150

Questions & Answers

Questions? Get answers from Hotel Santika BSD City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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