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All 1 Serpong hotels

Hotel Santika BSD City

3.0 of 5 Hotel   |   Jl.Pahlawan Seribu | Teraskota Entertainment Center, Serpong 15321, Indonesia
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Hotel Santika BSD City
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Ranked #1 of 1 hotels in Serpong
A recent review
5 of 5 stars Reviewed March 11, 2014
bike_c0uple Surabaya, Indonesia
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60 people have reviewed this hotel

Traveler rating
    10
    16
    27
    4
    3
See reviews for
9
10
4
25
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
Surabaya, Indonesia
1 review
5 of 5 stars Reviewed March 11, 2014

I started travelling in BSD city 4 years ago and Santika Hotel is always my first choice even though many new hotels builds surround this area. I tried them all and believe me; I always back to this hotel. The people, service and location are perfect. I can go to the cinema for free on the weekend, life music every... More

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Arman_Widianto, General Manager at Hotel Santika BSD City, responded to this review

Dear Sir / Madam, We would like to thank you for choosing to stay with us on your second visit to Serpong and sharing your appreciation. We are delighted to hear that you had an excellent stay with us and particularly value of our hotel. I will share your comment and rating our hospitality with our team. I am sure... More

London, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 16, 2014

very good hotel bit far out from Jakarta very nice and clean good choice of breakfast and a excellent restaurant i was there on nov 2012 i enjoyed my stay there which my friend booked for me. overall ita great hotel

Was this review helpful? Yes 2
Arman_Widianto, General Manager at Hotel Santika BSD City, responded to this review

Dear Taus, Thank you for taking time to give us your feedback regarding your stay at Santika BSD City Serpong. I will share your comments and rating our product with our team. Your comment on the variety of breakfast and restaurant ambiance are most gratifying and we will do our best effort to provide a better services. Thank you again... More

Cilegon, Indonesia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 6, 2014

nice hotel with tasty food, excellent breakfast and live music while having lunch, also provide good service with high standard as to maintain their image. we can go to TERASKOTA and Oceanpark nearby, all in all worth place to stay. It was wonderful if we can get discount if we stay in this hotel and wants to go to Ocean... More

Was this review helpful? Yes 2
Arman_Widianto, General Manager at Hotel Santika BSD City, responded to this review

Dear rif_dementor, We would like to thank you for choosing to stay with us on your recent visit to Serpong and sharing your appreciation. We are happy to hear that you had an excellent stay with us. I will share your comment with our team. I am sure this feedback will serve as an encouragement to all of our staff... More

Malang, Indonesia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 1, 2014

Compact rooms, nice beds, very good breakfast (nice indonesian dishes), nice staffs, near to mall, free ticket to cinema, minimalist yet earthy look and feels. Travelling with kids. All in all worth the price.

Was this review helpful? Yes 1
Arman_Widianto, General Manager at Hotel Santika BSD City, responded to this review

Dear SANTRI, Thank you for taking the time to give us your feedback regarding your stay at Santika BSD City Serpong. It always a pleasure to receive a positive feedback about your stay. I will share your comments and rating our product and services with our team. I am sure this feedback will serve as encouragement to all of our... More

Jakarta
Contributor
17 reviews 17 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 1, 2014

Santika Hotel BSD is one of the hotels of the prolific Santika line. As expected, they provide facilities and service with high standard, as to maintain their image and ratings. This branch of the hotel is located in the heart of BSD, a growing area just outside Jakarta with its own destinations, facilities, and businesses. It's location is really close... More

Was this review helpful? Yes 3
Arman_Widianto, General Manager at Hotel Santika BSD City, responded to this review

Dear RAKA, We would like to thank you for choosing to stay with us on your recent visit to BSD City Serpong and sharing your appreciation. We are delighted to hear that you had an excellent stay with us and particularly value our hotel. Your comments and suggestions on the variety of breakfast with service provided by our staff are... More

Rockingham, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 25, 2013

Stayed here with family in 3 rooms for 3 nights. Can't fault staff, all very helpful and polite, a credit to the Hotel. Rooms were fine for us, smallish but nice balcony although view onto back of mall not so good. No refrigerator in rooms though. We had breakfasts each morning and found selection bery good. We have a mix... More

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Arman_Widianto, General Manager at Hotel Santika BSD City, responded to this review

Dear Mr. Adam, Thank you for staying with us at Hotel Santika BSD City-Serpong and taking the time to review our Hotel. We extend our gratitude for bringing this matter to our attention. This will help us to providing guest better service in the future. Please accept our sincere apologies for the inconvenience during your stay and we do hope... More

Antwerp, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 22, 2013

Hi all, I'll keep this one short. I traveled for business to Indonesia and planned to stay at Santika for 3 weeks. The closet could only fit three shirts, the airco was super noisy, the door to the terrace let a lot of draught through, the linen was dirty and so was all the rest (so i didn't even try... More

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Arman_Widianto, General Manager at Hotel Santika BSD City, responded to this review

Dear Mr. Jens, Thank you for staying with us at Hotel Santika BSD City-Serpong and taking the time to review our Hotel. We extend our gratitude for bringing this matter to our attention. This will help us to providing guest better service in the future. Please accept our sincere apologies for the inconvenience during your stay and we do hope... More

Johor Bahru, Malaysia
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed December 14, 2013

Stayed one night. The check in was breeze and staff was very courteous. Rooms was small and basic. Breakfast was fantastic and dining area set up was nice. Located next to teras kota mall, with many eatery joints. Good for short relaxing.

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Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 6, 2013

The hotel is very clean and clear and it was a nice experience to stay there. One amazing thing about the hotek is ,its connectivity to the shopping mall. its very near to jakarta airport also.Thanks to indian food restaurants inside the mall.Free wifi was also there which makes life easy.

Was this review helpful? Yes 1
Mumbai, Maharashtra, India
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 5, 2013

The hotel is very clean and clear and it was a nice experience to stay there. One amazing thing about the hotek is ,its connectivity to the shopping mall. its very near to jakarta airport also.Thanks to indian food restaurants inside the mall.Free wifi was also there which makes life easy.

Was this review helpful? Yes 2
braddytamba, General Manager at Hotel Santika BSD City, responded to this review

Dear Mr. Aqdas, Thank you very much for your comment expressing your satisfaction when staying at Hotel Santika BSD City-Serpong.We are truly happy to learn that we made your stay a rather pleasant one. Your comments are very appreciated. We look forward to welcoming you back to Hotel Santika BSD City-Serpong. Yours Sincerely, Braddy Attaka Tamba More

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Additional Information about Hotel Santika BSD City

Address: Jl.Pahlawan Seribu | Teraskota Entertainment Center, Serpong 15321, Indonesia
Location: Indonesia > Java > Banten Province > Serpong
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 1 hotels in Serpong
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Santika BSD City 3*
Official Description (provided by the hotel):
Located in the heart of Central Business District (CBD) BSD City, encompasses a total area 5.000m2, connected with the biggest and the most complete entertainment centre in Tangerang, Teras Kota. There is a hub between Hotel Santika BSD City Serpong and Teras Kota through the basement, visitors can move between them easily, enjoy one stop entertainment that combine lifestyle, kuliner, and shopping like Coffee Shop, Restaurants, Fitness Center, Bookstore and Cineplex.Whether you're in town for business ; one-stop entertainment or pleasure, look no further than Hotel Santika BSD City Serpong Tangerang ... more   less 
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