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All 4 Burr Ridge hotels

Quality Inn & Conference Center

3.0 of 5
300 South Frontage Road, Burr Ridge, IL 60527 (Formerly The Oaks Hotel and Conference Center)
Hotel amenities
Quality Inn & Conference Center
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31%
Ranked #4 of 4 hotels in Burr Ridge
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47 reviews from our community

    Trip type
Traveler rating
    6
    7
    4
    12
    18
Date Rating
Rockford, Michigan
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 6, 2013

It is noticeably shopworn, but the staff was courteous, the breakfast was good (except for the broken toaster), and the room was quiet despite being only a few yards from I-55. There was no fridge or microwave in the room.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 25, 2013 via mobile

The customer service is the worst. We asked for one extra sheet and they lied and said they didn't have one. Then after arguing they gave us one. We had cockroaches in the room and the response was "sorry too bad wait to complain to the manager". This was a Friday night and the manager wasn't going o be back... More

Was this review helpful? Yes 2
Springfield, Illinois
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 8, 2013

Older property that is poorly maintained. Ripped wallpaper, ripped chair seat cushion, no extra electrical sockets for computer, cell phone or other devices, older 27" Magnavox table top television, not enough light in room to do paperwork, loose plumbing fixtures, stained curtains and ceiling tiles, and mold on bathtub caulk. All for the low price of $79.00 with the senior... More

Was this review helpful? Yes 3
Chapel Hill, North Carolina
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 30, 2013

Smelly in the lobby, smelly in the halls, smelly in the room. We checked out after one night despite a three night reservation. Bathroom fixtures in bad repair, faucet about to fall off, and toilet runs loudly every 20-30 minutes.

Was this review helpful? Yes 3
Portage, Michigan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 12, 2013

This hoel was rated 3 stars. OMG are you kidding me. The Hotel is so old needs major upgrade. Wall paper peeling off the walls in both rooms. Our room had a power failure so we had to be moved. The lobby is the only thing that looks nice. We purchased this package through stay 123. We ran into a... More

Was this review helpful? Yes 4
Hudson, Illinois
Senior Contributor
28 reviews 28 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 15, 2013 via mobile

Found this place through web search for stay, park, fly and would not recommend to any one for any reason. Old, dirty and totally disgusting. We were told bar was closed for remodeling, didn't look like anything going on except is wasn't open from what I could tell place was run by a skeleton crew who were all extremely friendly... More

Was this review helpful? Yes 4
Saint Joseph, Michigan
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 11, 2013

We stayed here for a Park/Sleep/Fly Package. Seriously, this place needs to be condemned!! The place is FILTHY DIRTY and Completely RUN DOWN!! (if I could give it less than a 1 I would!!) If it wasn't for the fact that we arrived SO LATE and had to get up early to catch our flight, we would have gone down... More

Was this review helpful? Yes 3
Canfield, Ohio
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 25, 2013

This hotel should only be rated a 1. The room was disgusting, cobwebs on the wall, the floor behind the headboard/night stand hadn't been cleaned in years, turned the water on in the shower came out brown, the box springs on one of the beds was torn from its foundation, couldn't get our room key to work, the entrance door... More

Was this review helpful? Yes 3
Russell S, General Manager at Quality Inn & Conference Center, responded to this review
March 13, 2013

Thank you for taking time to comment on your recent stay. While I would not agree that the hotel needs to be condemed, we do need to be renovated but our rooms are very clean. We are working on a plan to make improvments to our property in the near future. Thank you again for your opinion. Russell Smith General... More

Knoxville, Tennessee
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 22, 2013

I have stayed here three weeks overall on business trips. This hotel is dated, no doubt, but the staff is always nice and friendly all the way to the lady that oversees the breakfast area. Please bring back some bacon to the breakfast! I had it the first time I stayed, but it has been sausage ever since! The rooms... More

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Russell S, General Manager at Quality Inn & Conference Center, responded to this review
January 24, 2013

Thank you for taking time to comment on your recent stay with us! We are glad you found our services and clean rooms to your satsifaction. My staff and I have been working hard to pay special attention to those areas we feel most effect your stay. We hope you will stay with us again. More

Dearborn Heights, Michigan, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 1, 2013

Low class that should not be a Choice Hotel... Not worth 12000 Choice points or $70 + ..... Rippled wall to wall carpet.... full size bed sheets on a full size matress.... would not let my dog sleep a night or 1 hour in any of the rooms..................................

Was this review helpful? Yes 2
 
 
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Additional Information about Quality Inn & Conference Center

Also Known As:
Quality Hotel Burr Ridge
Quality Hotel
Quality Inn And Conference Center
Oaks Hotel Conference Center
Address: 300 South Frontage Road, Burr Ridge, IL 60527 (Formerly The Oaks Hotel and Conference Center)
Region: United States > Illinois > DuPage County > Burr Ridge
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool
Hotel Style:
Ranked #4 of 4 hotels in Burr Ridge
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Quality Inn & Conference Center
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