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Quality Inn & Conference Center

3.0 of 5 300 South Frontage Road, Burr Ridge, IL 60527 (Formerly The Oaks Hotel and Conference Center)
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Quality Inn & Conference Center
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Quality Inn & Conference Center
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89 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Hammond, IN
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We chose this hotel mainly for the park and ride to Midway. The cost was $116.00 on a Saturday night, which included a week of parking our car there for a week and transportation to and from the airport. It is under renovation so ask to stay on the 3rd floor. I didn't like the fact that the back door... More 

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Minneapolis, Minnesota
Top Contributor
125 reviews 125 reviews
35 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed January 22, 2015

My airline put me up here for a night after canceling my late flight home. I was very concerned, but in the end I was actually impressed with Quality Inn. For the class of hotel, I would say this surpassed my expectations. They've clearly completed renovations very recently or they are almost completed. While you cannot escape some of the... More 

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Russell S, General Manager at Quality Inn & Conference Center, responded to this review

Thank you for your comments. We have been working hard to make improvements that meet everyones expectations. We agree there are things we can simply not change like the size of the elevator but we have made updates to our rooms that we feel are what you as the traveler come to expect and deserve for a "quality" stay. Sincerely,... More 

Warsaw, Indiana
Top Contributor
56 reviews 56 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 2, 2015

Stayed here overnight to be shuttled to Midway front desk very helpful and courteous went out of there way to assist us we left our car here For 8 days shuttle took us to Midway and picked us up and brought us back to our car we had left at hotel much cheaper than leaving car at airport parking long... More 

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Russell S, General Manager at Quality Inn & Conference Center, responded to this review

Thank you for taking time to comment on your stay with us. We are glad you found your stay to be enjoyable and we hope to see you again soon. Sincerely, Russell Smith General Manager More 

Bellwood, Illinois
Contributor
15 reviews 15 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 12, 2014

You may read this review and desire to stay there, but I will give you my opinion. First, they are over priced for the condition of the room. They claim renovation is taking place, but I never saw a contractor there. If you book through hotwire, per management you will get an old out dated room. Breakfast is: Hard bread,... More 

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Russell S, General Manager at Quality Inn & Conference Center, responded to this review

Thank you for taking time to comment on your stay. Our hotel is no longer under renovations and we do not promote that we are still renovating. We have completed phase 1 of our multi year renovation plan with no plans of additional renovations til the winter of 2015. What you have stated is half true: we do use hotwire,... More 

Chicago, Illinois
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 30, 2014

Very nice staff. We stayed there for my friend's wedding in September. We couldn't get a taxi big enough for our group to take us to the schaumburg so they let us take their shuttle for the same fee as the taxi would.

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Russell S, General Manager at Quality Inn & Conference Center, responded to this review

Thank you for your feedback concerning your stay! We are just as excited about our new rooms as you are. Our staff as always is here to serve our guests and make your experience at our hotel the best it can be. Thank you again for you review. Sincerely, Russell Smith General Manager More 

Escanaba, Michigan
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 24, 2014

We had a four day conference Sept 18-21. We were some of the first to stay in the top floor newly remodeled rooms. I arrived two days early and stayed an additional day. On day one, the staff went out of their way to make everything right. Kudos to the staff for staying so positive during a renovation. I stayed... More 

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Russell S, General Manager at Quality Inn & Conference Center, responded to this review

Thank you from my staff and I. We are glad you enjoyed your stay with us. We have completed phase 1 of our renovation and now have our brand new rooms to offer our guests. Our grand ballroom is also completely renovated. I am glad you enjoyed your stay and you found everything comfortable and to your liking. We hope... More 

Phoenix, AZ
2 reviews
5 of 5 stars Reviewed October 21, 2014

I stayed here a few weeks for its location. I had stayed there before and have to admit it was dated. But the hotel is going through a very remodeling with my room being very good with all new bedding. Give it a try.

Review collected in partnership with this hotel

Was this review helpful? Yes
Russell S, General Manager at Quality Inn & Conference Center, responded to this review

Thank you for you feedback. Our new rooms which you enjoyed feature brand new 42" tvs' all new Serta pillow top mattress and box springs, floor to ceiling upgrades, and our new "spa" bathrooms feature all new granite, wallpaper and tile. We actually made our bathrooms larger! We hope to see you again soon. Sincerely, Russell Smith General Manager More 

Bangkok, Thailand
Top Contributor
57 reviews 57 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 9, 2014

This is an older hotel in need of renovation but, it was very clean. The carpets are old and the walls are scratched up from age. The staff was nice and friendly, the room had a working coffee pot and amenities. The breakfast was a hot American breakfast which was pretty nice and convenient.

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Russell S, General Manager at Quality Inn & Conference Center, responded to this review

Thank you for your honest feedback. It sounds like you got one of our rooms that has not been renovated. We have been working hard to get these rooms back into shape. While the older rooms are cheaper, I would recommending our newly renovated rooms for a few dollars more. Sincerely, Russell Smith General Manager More 

Brookfield, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed September 22, 2014

Room was musty smelling. Took a cold shower; the hot water did not work until I was getting ready to get out of the shower. The bed uncomfortable and the blankets crinkled like plastic. The room was clean and not filthy but still had an overall old outdated feel to it. The front desk staff was very nice. Paid $109.95... More 

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Russell S, General Manager at Quality Inn & Conference Center, responded to this review

Thank you for your feedback! We pride ourselves on the quality of our food and service for our events. The bride and groom personally thanked my staff and I for the quailty of the food and how happy they were with our brand new ballroom. I also see you booked on Expedia.com. I can tell you that when booking third... More 

2 reviews
1 of 5 stars Reviewed September 21, 2014 via mobile

Even though I numerously requested, with advance notice, the TWO rooms I rented could not be adjoining-so our family had to split up. Renovations leave building a mess. Outdated. Condition of building/room is not the greatest. Room and Bathroom was clean but really run down, ceiling above shower was gross. Pool was freezing, the pool room itself was cold and... More 

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Russell S, General Manager at Quality Inn & Conference Center, responded to this review

Thank you for you honest feedback. We currently have brand new rooms available, as well as our older un-renovated rooms. We offer lower rates for our un-renovated rooms. For anyone looking to book reservations, I would suggest asking for our newly renovated rooms. You will pay a little more for them but they are several grades above our older rooms.... More 

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Additional Information about Quality Inn & Conference Center

Address: 300 South Frontage Road, Burr Ridge, IL 60527 (Formerly The Oaks Hotel and Conference Center)
Phone Number:
Location: United States > Illinois > DuPage County > Burr Ridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn & Conference Center 3*
Number of rooms: 121
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Also Known As:
Quality Inn And Conference Center
Quality Hotel Burr Ridge
Oaks Hotel Conference Center

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