We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Burr Ridge hotels

Quality Inn & Conference Center

3.0 of 5 Hotel   |   300 South Frontage Road, Burr Ridge, IL 60527 (Formerly The Oaks Hotel and Conference Center)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Quality Inn & Conference Center to your Saves list
Quality Inn & Conference Center
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
26%
Ranked #4 of 4 hotels in Burr Ridge
  • Overview
  • Reviews (75)
  • Photos (21)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (15)
  • Location
  • More
true
Write a Review

75 people have reviewed this hotel

Traveler rating
    7
    11
    13
    21
    23
See reviews for
20
17
8
15
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I'm generally very understanding when it comes to mistakes and problems, but this crossed way over the line for reasonableness. We called in our reservation as part of a reserved wedding block. Mistake 1. When we called to see how early we could check in, we found out they had put in the wrong date for our stay and already... More

Was this review helpful? Yes 2
Pewaukee, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

There are so many negatives about this place that I don't have enough characters to use. Fire alarm went off at 5am the first night, NO HOT water the whole weekend, being charged for expenses we didn't incur and the best one is being promised new rooms when they knew they wouldn't be ready for occupancy. I guess I could... More

Was this review helpful? Yes
Russell S, General Manager at Quality Inn & Conference Center, responded to this review

When it comes to any large scale renovation there are always going to be delays, unfortunately we have have several from backordred TV's to shortages on bathroom mirrors, much out of our control. Our sales team and my staff have NEVER promised new rooms because as with any renovation things can be very fluid. We have continued to tell our... More

Peoria, IL
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was our 3rd stay at this hotel. We have only chosen to stay at this hotel for the park & fly option for Midway Airport. Never a problem with staff which includes front desk, driver, reservations, cleaning staff, breakfast attendant. The rooms are mediocre - and the hallway noise has little to block it from the room. Best advice... More

Was this review helpful? Yes 1
Russell S, General Manager at Quality Inn & Conference Center, responded to this review

Thank you for your comments. My staff and I are glad you enjoyed your stay. Sincerely, Russell Smith General Manager More

Ann Arbor, Michigan
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Hi ! We booked a room same day over the phone, $ 97/night because Super 8 was full. Breakfast buffet featuring omelet,sausages,waffles,fruits,cereals,pastries and yogurt was included,the pool open.Upper levels under construction but ok if you only need to sleep there.Very close by is marketplace Brookheaven with many ready to eat goodies. Nice receptionist lady !!!!!!!!!!Nice room keeping, just use the... More

Was this review helpful? Yes
Russell S, General Manager at Quality Inn & Conference Center, responded to this review

Thank you! My staff and I are happy that you can see our progress and our vision for our new hotel. New rooms are coming soon! We are excited and we hope you are too! Russell Smith General Manager More

New England
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The construction there is an issue, but what about the blood all over the room (#136)? What about the fact that the a/c in our room was sitting on the floor with a big hole in the wall behind it? What about when we opened the curtain, and half the window was a piece of plywood and the other half... More

Was this review helpful? Yes 1
Russell S, General Manager at Quality Inn & Conference Center, responded to this review

Wow! Thanks for your colorful feedback! We understand your frustration with our renovation, and we are working quickly to complete work that impacts our guest the most. All new rooms are coming and we are excited to share with you that these rooms will offer 42" tv's, brand new beds, larger expanded bathrooms and and brand new "quality" experience. We... More

DeWitt, Iowa
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed June 27, 2014

This is the third time I have stayed at this hotel to utilize it's park and fly. The hotel is currently under construction and looks like it is going to be quite nice when they are finished. I had previously had issues with the shuttle drivers, but on this visit, they were excellent. The hotel offers a great breakfast in... More

Was this review helpful? Yes 1
Russell S, General Manager at Quality Inn & Conference Center, responded to this review

Thank you for your comments, we are excited to be renovating our property to provide you with new rooms and upscale banquet space. Sincerely, Russell Smith General Manager More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 26, 2014 via mobile

We were stranded in downtown Chicago and this was was the only place we could find. First the front counter lady arranged a taxi who wouldn't over charge us and saved our room without a reservation. Upon arrival she helped us find a rental car. She did everything to help us except drive us to the rental place herself, which... More

Was this review helpful? Yes 1
Russell S, General Manager at Quality Inn & Conference Center, responded to this review

Thank you so much for your kind words. Our staff is working hard to complete our reonovation quickly. We should have new rooms available in the next few weeks, while we are still making updates we continue to offer you a great price and clean rooms. Our staff is dedicated to making your experience an enjoyable one. Thank you again... More

Eastlake, Ohio
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 25, 2014

I stayed here because of proximity to Chicago Midway Airport and regret the 7 hours I spent at this hotel. The lobby was empty although check-in was smooth. I was given a discount without asking, which should have been a sign. Door to get in had a security lock which did not work. The flooring was pulled up as part... More

Was this review helpful? Yes
Russell S, General Manager at Quality Inn & Conference Center, responded to this review

Thank you for your comments. We should have our brand new rooms available in the next few weeks! Our crew is working quickly to bring our hotel up to the standards you expect and deserve from a Quality Inn Hotel. Thank you again for your comments. Russell Smith General Manager More

Burbank, CA, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 15, 2014

I stayed here on May 3, 2014 because my niece had her wedding reception that night in Hickory Hills and she suggested guests get a shuttle back and forth from this hotel. It's a DUMP and totally not worth the $108 I paid to stay here. The 5:30 PM shuttle to the reception was not even working. The front desk... More

Was this review helpful? Yes 1
Russell S, General Manager at Quality Inn & Conference Center, responded to this review

Thank you for your feedback. We are currently undergoing a full renovation of our hotel rooms, public areas and event and meeting space. We should have new rooms available in the next few weeks. While we continue to complete our renovation, we are dedicated to providing clean rooms and friendly service. My staff and I are working quickly to update... More

Bloomingdale, Michigan
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 9, 2014

This hotel should not be open to the public! It is being remodeled and is in disrepair! The rooms are in poor condition! The place is so bad we drove by thinking..... this can not be our hotel! It is under constuction and not fit to rent out!!!! The problem was we had booked a park and fly and were... More

Was this review helpful? Yes 1
Russell S, General Manager at Quality Inn & Conference Center, responded to this review

Thank you for your comments. We actually started part of our renovation in September 2013, which included our brand new Aria Lounge and pool area. We have since moved on to complete our lobby and guest rooms which are expected to take just a bit longer than expected. Our brand new grand ballroom will be completed in the next couple... More

Owners: What's your side of the story?
If you own or manage Quality Inn & Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Quality Inn & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Conference Center

Address: 300 South Frontage Road, Burr Ridge, IL 60527 (Formerly The Oaks Hotel and Conference Center)
Phone Number:
Location: United States > Illinois > DuPage County > Burr Ridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn & Conference Center 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Travelocity, Booking.com, Priceline, Choice Hotels, Tingo, BookingOdigeoWL, Venere and Otel so you can book your Quality Inn & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn And Conference Center
Quality Hotel Burr Ridge
Oaks Hotel Conference Center

21 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Room/suite (4)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Room/suite (2)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Burr Ridge with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
BRAND NEW RENOVATION 2014!ALL NEW ROOMS AVAILABLE MARCH 2014.Spa bathrooms featuring new tile, wallpaper, granite countertops, and LED Light.New guest rooms with new carpet, beds, flat pannel tvs and updated WiFi internet access.New Grand ballroom, lobby and breakfast area with new lighting, carpet and wallpaper.New Aria Lounge featuring signature cocktails, beer wine and Burr Ridge's only dance floor! ... more   less 
Number of rooms
121

Questions & Answers

Questions? Get answers from Quality Inn & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer