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All 4 Burr Ridge hotels

Marriott Chicago Southwest at Burr Ridge

3.5 of 5 Hotel   |   1200 Burr Ridge Pkwy, Burr Ridge, IL 60527
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81%
Ranked #1 of 4 hotels in Burr Ridge
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed October 15, 2013
Luv2g0lf Blacksburg, VA
  • Reviews (164)
  • Photos (51)
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164 people have reviewed this hotel

Traveler rating
    73
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
There are newer reviews for Marriott Chicago Southwest at Burr Ridge
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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 of 5 stars Reviewed October 23, 2013 via mobile

Stayed here two nights for a recent conference. As the room was clean and nice I was discouraged to find no fridge or microwave. Also $14 for Internet connection is a rip off. Last week I stayed at a different chain in Louisville, spent $70 and had all three included in the room! The front desk staff was friendly and... More

Was this review helpful? Yes
MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Dear Akabj914 Thank you for choosing the Chicago Marriott Southwest at Burr Ridge and for taking the time to share your feedback regarding your recent visit. Our team strives to provide exceptional service and we encourage guests to alert our team while on property to address any concerns they may have. As a full service property we do offer an... More

Blacksburg, VA
Top Contributor
58 reviews 58 reviews
33 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 15, 2013

The entire area of Burr Ridge looks quite new and the Marriott fits right in with that theme. We arrived very early in the afternoon and yet the staff at the desk were still able to accommodate us by allowing us to check in early. The weather was beautiful and we enjoyed sitting outside looking at the pond and nicely... More

Was this review helpful? Yes
MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Dear Luv2g0lf Thank you for choosing the Chicago Marriott Southwest at Burr Ridge. We are happy to hear our team was able to accommodate your early arrival and you were able to enjoy the surrounding Burr Ridge area, including the local restaurants. Taking advantage of the complimentary Internet in our lounge. It is clear you are a seasoned traveler and... More

california
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 9, 2013

I log close to 90 nights a year in Marriott properties - I like to know what to expect. The good - This place is clean...., it looks new. The bed is comfortable, and you are across the street from some good restaurant/shopping choices. The serviceable - The workout room was good, but the treadmills were staring into the pool... More

Was this review helpful? Yes
MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Dear freakwentflyR Thank you for choosing the Chicago Marriott Southwest at Burr Ridge. We appreciate your candor regarding your experience and our team has noted your concerns regarding the layout of our fitness facility in addition to food and beverage offerings in our concierge lounge. Your comments have been shared with our team members as we strive to provide a... More

Vernon Hill, Virginia
1 review
5 of 5 stars Reviewed October 2, 2013

I recommend this hotel to anyone staying in the area. It is very convenient to shopping and great restaurants (although the hotel has a bar and restaurant as well). The check in process was really smooth and pleasant. Room was quiet. Water in shower was perfect (contrary to another review). Staff was very responsive during every interaction that I had... More

Was this review helpful? Yes
MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Dear Annie Our team would like to thank you for your recommendation to stay with our property, finding our room quite, water hot and the team very responsive during your stay. It seems you have taken advantage of the local shopping and dining option sin the Burr Ridge Village Center. We thank you for choosing the Chicago Marriott Southwest at... More

Danville, Illinois
1 review
4 of 5 stars Reviewed September 27, 2013

This hotel provides excellent service; the issue that I have had is with hot water in rooms 111 and 112, both rooms require leaving the water on for up to fifteen minutes before it is warm enough to shower.

Was this review helpful? Yes
MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Dear Bill Thank you for choosing the Chicago Marriott Southwest at Burr Ridge and for taking the time to highlight the excellent service you have received from our team. We have also noted your hot water opportunity for our team to investigate and resolve. We will work to ensure that you do not encounter such an inconvenience during any future... More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 24, 2013 via mobile

Staff is friendly and helpful. Workout room is great with an indoor pool and hot tub. Rooms are big and comfortable. Restaurant and bar are good and convenient for the nights you don't want to go out. That means a lot when you stay 3 weeks in a row. I would strongly recommend the hotel.

Was this review helpful? Yes
MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Dear Jeanie Thank you for continuing to choose the Chicago Marriott Southwest at Burr Ridge and recommending our facility to other travelers. We are delighted that you have found our team friendly and helpful. We look forward to continuing to host you. Yours in hospitality The Chicago Marriott Southwest at Burr Ridge Team More

Drums, PA
2 reviews
5 of 5 stars Reviewed September 24, 2013

As a Marriott Rewards member I have the opportunity to stay at a number of Marriott properties including Resorts and higher end facilities in the bigger cities. The staff and service I receive at the Marriott Burr Ridge are second to none of the other properties I have experienced. The location is great with great restaurants and shopping within walking... More

Was this review helpful? Yes
MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Dear Ron Thank you for taking the time to provide some insight into your personal experience with our Burr Ridge team and facility. We are delighted to hear that you find our services second to none. We can always set an extra wake up call for you in the AM, in case your too comfortable in our beds! Yours in... More

Columbus, Ohio
1 review
5 of 5 stars Reviewed September 23, 2013

I stay at this Marriott a few times a month and it has everything a business traveler wants. High quality rooms, a good bar and restaurant, a nice workout facility. The staff is reliable and I see the same faces every time I stay which tells me they take care of their people. There are lots a good restaurants around... More

Was this review helpful? Yes
MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Dear Pat Thank you for your continued loyalty to the Chicago Marriott Southwest at Burr Ridge. We appreciate you taking time out of your busy day to highlight our property amenities and our team. We are happy to hear of your enjoyment and recommendation of our property. We look forward to hosting you into the future. Yours in hospitality The... More

Chicago
1 review
5 of 5 stars Reviewed September 23, 2013

Very nice place to unwind when you are at the end of a long day travelling. It has a nice restaurant, bar, lounge gym and pool. I travel a lot so i also like the fact the laundry is convenient to the gym.

Was this review helpful? Yes
MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Dear Bwatsonred Thank you for taking the time to compliment the facilities offered here at the Chicago Marriott Southwest at Burr Ridge. Our team looks forward to continuing to provide those services and relaxing atmosphere for you in the future. Yours in hospitality The Chicago Marriott Southwest at Burr Ridge Team More

California City, California
1 review
5 of 5 stars Reviewed September 23, 2013

I've stayed at Marriott Burr Ridge for all my business trips . It is a home from home. The room is always clean and the linens are fresh. The staff is wonderful and above all they make me feel at home. I highly recommend this hotel for your business or pleasure stays.

Was this review helpful? Yes
MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Dear Anita Thank you for continuing to choose the Chicago Marriott Southwest at Burr Ridge when visiting. The team strives for exceptional service and the team appreciates your comments regarding guest room cleanliness and your high recommendation for other travelers. We look forward to continuing to host you for your future trips. Yours in hospitality The Chicago Marriott Southwest at... More

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Additional Information about Marriott Chicago Southwest at Burr Ridge

Address: 1200 Burr Ridge Pkwy, Burr Ridge, IL 60527
Phone Number:
Location: United States > Illinois > DuPage County > Burr Ridge
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Chicago Southwest at Burr Ridge 3.5*
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Also Known As:
Marriott Chicago Southwest At Burr Ridge Hotel Burr Ridge
Marriott Burr Ridge
Burr Ridge Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
185

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