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Marriott Chicago Southwest at Burr Ridge

Certificate of Excellence
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1200 Burr Ridge Pkwy, Burr Ridge, IL 60527
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Marriott Chicago Southwest at Burr Ridge
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Marriott Chicago Southwest at Burr Ridge
Marriott Chicago Southwest at Burr Ridge
Marriott Chicago Southwest at Burr Ridge
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301 reviews from our community

Traveler rating
    150
    102
    28
    10
    11
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44
31
16
115
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tempe, Arizona
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for a long weekend after my husband's business conference in mid April. I came in on a Friday, called for the Hotel's shuttle which came within 35 minutes. Very friendly and courteous driver. The Hotel was very nice...welcoming employees, very clean room, beautiful grounds with a "lake" view, nice bar seating. My husband said their conference went well with... More 

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Stevensville, Michigan
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wonderful hotel stay for a recent wedding over Memorial Day weekend. Service was excellent. Rooms clean, comfortable and spacious. Really enjoyed our stay. There was an upscale shopping area with nice restaurants within walking distance from the hotel. A nice surprise.

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Burr Ridge, Illinois
1 review
5 of 5 stars Reviewed 5 days ago NEW

Another guest and I weren't able to scan the bar code located in the lobby to redeem the 1000 bonus reward points offered. My rewards account # is 127 761 437. I'm sure this is an inadvertent technical glitch as I've found my overall experience(s) (including client entertainment) extremely pleasant and the staff customer service second to none!

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scott g, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Thank you for choosing the Marriott Chicago Southwest at Burr Ridge. I am glad you enjoyed your stay and our staff. We hope to see you again soon. More 

Willoughby, Ohio
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Excellent hotel and convention center. We stayed there over Memorial Day weekend and enjoyed the walls around the are and the lakes. Very polite staff and very clean hotel. I would recommend a suite. Nice pool and work out facility. 1 mile off I-55 near I-294.

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scott g, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Thank you for the great review. I am glad you enjoyed your stay at the Chicago Marriott Southwest at Burr Ridge. Thanks for kind remarks,I will be sure to share your comments our staff. Have a great day. More 

1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Attending a wedding here and stayed the night after. It is great to end up right upstairs at the end of the night. The wedding was beautiful, with the cocktail hour overlooking the lake outside and the reception in the ballroom. It felt spacious but not too big. The hotel itself was standard Marriott: big comfy beds, very clean and... More 

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Chicago
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

The bear Ridge Marriott is becoming my home away from home. After arriving late on a Sunday evening and working all day Monday this with a much better option for my stay then driving to downtown Chicago. The staff is friendly and efficient. And I was able to check back into my same room when my plans changed on the... More 

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scott g, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Welcome home!! Thanks for taking the time to review the hotel. It is always a pleasure to serve you at the Chicago Marriott Southwest at Burr Ridge. More 

Toledo
Contributor
14 reviews 14 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hosted a meeting here in April and the facility was great. I also stayed here as a guest for two days during that meeting. I love the concierge level and enjoyed every minute of it. The meeting accommodations were outstanding and I am looking for other meetings to bring here. The staff was awesome.

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scott g, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Thank you for allowing the Chicago Marriott Southwest at Burr Ridge to host your meeting. The hotel has over 10,000 square feet of flexible meeting space, perfect for any type of event. We look forward to hosting your next meeting. More 

Columbus, Mississippi
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

not only is it really clean hotel every night I had a great night sleep very comfortable and quiet the only thing that kept us from a five star rating was the concierge floor I just did not feel welcome and comfortable there

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scott g, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Thank you for taking the type to review your stay at the Chicago Marriott Southwest at Burr Ridge. We take pride in our cleanliness. I will be sure to share with our housekeeping team. More 

New Castle, Delaware
Top Contributor
142 reviews 142 reviews
9 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I attended a conference that was held at the Marriott Southwest at Burr Ridge over the weekend. I found this hotel to be very nice. Check-In was a breeze and the staff were very helpful and polite. My room was very comfortable. I would stay here again if in the area.

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scott g, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

I am glad you enjoyed your stay at the Chicago Marriott Southwest at Burr Ridge. We hope to see you again soon. More 

Dahlonega, Georgia
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Good quality service as expected from Marriott. Few things to improve: Entrance garbage cans full Garbage can by the ATM overflowing No consierge service on Fridays Garbage issue maybe due to a big crowd.

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