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Marriott Chicago Southwest at Burr Ridge

3.5 of 5 1200 Burr Ridge Pkwy, Burr Ridge, IL 60527
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Certificate of Excellence 2014
Marriott Chicago Southwest at Burr Ridge
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Marriott Chicago Southwest at Burr Ridge
Marriott Chicago Southwest at Burr Ridge
Marriott Chicago Southwest at Burr Ridge
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257 reviews from our community

Traveler rating
    121
    90
    26
    10
    10
See reviews for
38
26
15
95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Franklin
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

Stayed here 2 nights for a meeting. Both mornings, cold shower, NO HOT WATER! Inexcusable in a hotel of this type. Room had a worn out "taco bed", mashed down mattress. Originally a very nice facility in an upscale area, but getting older & apparently not being maintained. Lots of convenient restaurants within walking distance. Friendly staff.

Was this review helpful? Yes
scott g, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Thank you for taking the time to review the hotel. I apologize for the lack of hot water during your stay. This issue has been rectified and hope that you will give us another try on your next visit to the area. More 

Ottawa, Canada
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Always know what I am going to get. Pleasant service with a beautiful new hotel with full service amenities. Very conducive to being able to getting my work done in an efficient manner. Kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Took kids for a night to beat winter blues. Easy off highway location. Friendly staff. Really close to newer mall with ample selection of stores and food choices. In nice weather, you could enjoy a patio seat or even walk to this mall. Indoor pool is sufficient, typical size. Hotel is clean and safe.

Was this review helpful? Yes
scott g, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Thanks for the thinking of us to beat the winter blues. I am glad you and your kids enjoyed the stay. We hope to serve you again soon. More 

Chicago, Illinois
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed last night and was impressed overall by hotel. As a platinum member, I was given nice room upgrade. Front desk staff were friendly and accommodating. Room was very clean and quite spacious. Excellent location close to expressway and within easy reach of downtown Chicago and both airports. Only negative, was concierge lounge attendant that was on morning shift, not... More 

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scott g, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Thanks for reviewing the hotel. I am glad you enjoyed your stay and I will share your comments with our staff. More 

1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel was good. Cold water in the showers on two days in a row but They were kind enough to reward bonus points. Kept clean and rooms were nice. Bed was comfy! Good location near shops and restaurants and close to the highway as well. Nice concierge as well.

Was this review helpful? Yes
scott g, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Thank you for reviewing the hotel and acknowledging the cleanliness, comfort and location. The issue with the hot water has been fixed and I apologize for any inconvenience. We look forward to serving you again soon. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for a tennis tournament. Location was very convenient, rate was attractive, and the room comfortable and clean. Would love to get some breakfast coupons, but them again oatmeal a la carte was less than $4 with tax. Would stay here again.

Was this review helpful? Yes
scott g, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Thank you for taking the time to review the hotel. I am glad you enjoyed your stay and we hope to see you again soon. More 

Camden, Maine
1 review
3 of 5 stars Reviewed 3 weeks ago

Very nice room and nice view of interior landscape. Pleasant property.Front desk service and restaurant ambiance still evolving but desire to help was genuine. The pool and workout area a nice option.

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JillRinozzi, Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Laurent, Thank you for taking the time to offer a review on your October 2014 stay. We appreciate your feedback and look forward to serving you in 2015! Kindly, Jill Rinozzi Business Travel Sales Manager Chicago Marriott Southwest at Burr Ridge Main: 630.986.4100 More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

The location is excellent. You are very close to superb delicious fine dining established restaurants. The Burr Ridge Promenade is an excellent way to spend the day. It's located just around the corner. The bar and restaurant located in the Marriott are wonderful to sit back at and enjoy libations and fine cusine. The pool and workout room are more... More 

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JillRinozzi, Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Hello there Wise Shepard! Thanks so much for your fine review of the Marriott Burr Ridge, we truly appreciate it. It's wonderful that you were able to enjoy the Burr Ridge Village Center as well as the hotel's bar, restaurant and pool area. Thanks again! Jill Rinozzi Chicago Marriott Southwest at Burr Ridge Main Phone: 630.986.4100 More 

Chicago, Illinois
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed there for two nights at the end of December. The room was a typical Marriott King room, clean, comfortable, and quiet. The room service was flexible to create something not on the menu for me for lunch. Close proximity to good shopping and restaurants is why we chose the hotel for New Year's. I was trying to finish... More 

Was this review helpful? Yes
JillRinozzi, Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Hello Phillip. Thanks for taking the time to share your feedback from your December stay. We appreciate you highlighting the aspects of your stay that you enjoyed as well as the areas you offered suggestions for improvement. We do take our guests feedback very seriously and will address these issues internally. Thank you again and we hope to see you... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

This is a good option if you need to stay near Midway. Nice setting with trees and lake. Shopping nearby. Food was better than most comparable hotels. Clean with nice indoor pool and workout facility.

Was this review helpful? Yes
JillRinozzi, Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Hello Seasoned Traveler! We are glad you enjoyed your recent stay at Chicago Marriott Southwest at Burr Ridge, thank you for offering your feedback and highlighting several of the amenities we offer. Come back and see us again! Jill Rinozzi Chicago Marriott Southwest at Burr Ridge Main Phone: 630.986.4100 More 

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Additional Information about Marriott Chicago Southwest at Burr Ridge

Address: 1200 Burr Ridge Pkwy, Burr Ridge, IL 60527
Location: United States > Illinois > DuPage County > Burr Ridge
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Chicago Southwest at Burr Ridge 3.5*
Number of rooms: 185
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Also Known As:
Marriott Chicago Southwest At Burr Ridge Hotel Burr Ridge
Marriott Burr Ridge
Burr Ridge Marriott

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