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All 4 Burr Ridge hotels

Marriott Chicago Southwest at Burr Ridge

3.5 of 5 Hotel   |   1200 Burr Ridge Pkwy, Burr Ridge, IL 60527
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78%
Ranked #2 of 4 hotels in Burr Ridge
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
botmi Markham, Canada
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121 people have reviewed this hotel

Traveler rating
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    15
    6
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Markham, Canada
Top Contributor
51 reviews 51 reviews
15 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is getting old you can see its age everywhere. The service is top notch, but there are couple gaps from the rest of the Marriott Hotels I tend to visit. First, the bathroom is very small, and the hairdryer is in a pouch, not handy on the wall. There is no mini fridge, nor a safety deposit box... More

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MarriottBurrRidge, Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Thanks Botmi for taking the time to share your feedback regarding your recent stay. We are delighted you selected our hotel for your Burr Ridge travel needs and appreciate your rave reviews on our service. Thank you! Regarding some of the shortfalls you mentioned the hair dryer is stored in a cloth bag as a Marriott standard. Also, we do... More

Potsdam, New York
Contributor
16 reviews 16 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It started well with an earlier flight that got us to the hotel at 7 instead of 10; it got better when we were greeted with congrats on being selected their traveler of the day (free in-room movie); the bed was heavenly; up-graded to a suite that was well-designed; and no planes were heard even though we'd come from O'Hare.... More

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MarriottBurrRidge, Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Wendy- Thank you so much for not only the EXCELLENT review, but also for staying with us recently. We enjoyed having you as our guest and appreciate your business...can't wait to see you on your next trip to the Chicagoland area! Thanks again! Jill Rinozzi Business Travel Sales Manager- Marriott Burr Ridge jill.rinozzi@marriott.com More

Contributor
20 reviews 20 reviews
5 of 5 stars Reviewed February 18, 2014

We arrived at the Marriott after a 6 hour drive and in a snow storm. We loved the location and it was beautiful all snow covered. We had a little stressful moment on check in when the computers crashed and it looked like we got double charged. The manager and staff were quick to call the bank for us, upgraded... More

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MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Dear Dparke3 Thank you for choosing the Chicago Marriott Southwest at Burr Ridge. Our team is delighted to hear that after your long six hour drive in the snow, you found relaxation and comfort during your visit. Thank you for noting your appreciation for our team members and service you received. We hope that the next time you visit the... More

Dexter, Michigan
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 16, 2014

Very accommodating front desk staff at the Marriott Chicago Southwest at Burr Ridge. Easy access to freeways. Many shops and restuarants within walking distance. Stayed twice on two separate one-night visits to the area since beginning of the year. Comfortable bed with a good sized room. We didn't get to use any of the hotel amenities during our short stay,... More

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MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Dear marcycrna Thank you for choosing the Chicago Marriott Southwest at Burr Ridge. We are happy to hear that your two recent short stays were enjoyable for you, finding the team very accommodating. We hope to host you again for a longer period in which you can use the many amenities offered, including our restaurant, lounge, room service, indoor pool,... More

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed January 27, 2014

The staff at this facility was exceptionally kind, supportive and helpful. They made me feel like I was a priority. Spacious and lovely reception area. Clean rooms. Nice facility. Excellent fitness area.

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MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Dear Mindy R Thank you for taking the time to share your feedback regarding your recent stay at the Chicago Marriott Southwest at Burr Ridge. It is wonderful to know that you found the property spacious and clean; our team, kind, supportive and helpful. We hope that we have the opportunity to host you again in the future. Yours in... More

Beeche
Contributor
19 reviews 19 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 27, 2014

Celebrated an anniversary this weekend and stayed at the Marriott in Burr Ridge. Since this hotel is tucked away in a business area the hotel was very quite on Saturday which was terriffic. We had the pool area almost to ourselves the entire day. Room was spotless and comfortable. The hotel staff was very accomodating, expecially their GM, Mike Haddad.... More

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MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Dear Siepka Thank you for choosing the Chicago Marriott Southwest at Burr Ridge to celebrate your anniversary. Our team is happy to know you found our property clean and comfortable. We look forward to hosting you again in the coming months. Yours in hospitality The Chicago Marriott Southwest at Burr Ridge Team More

Turin, Italy
Top Contributor
56 reviews 56 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 20, 2014

good business accomodation if you have your corporation or office nerby the area. Easy to reach from the main streets around. Good location with a small lake just cross the street. Marriott signature, quite big rooms and big bed, a little bit oldie. They have also a little gym in the basement, as weel as one indoor little pool +... More

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MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Dear RodoTurin Thank you for choosing the Chicago Marriott Southwest at Burr Ridge. We thank you for the feedback you have provided regarding your stay. As we are a full service property our amenities are a bit more robust than your typical property, including our daily restaurant offerings for breakfast lunch and dinner, as well as our Internet services. Please... More

Virginia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed January 16, 2014

A group of us needed a home away from home for 20 weeks. We found the Marriott Chicago Southwest at Burr Ridge and they worked with us to make sure the room rate was in budget. The staff made us feel at home, and treated us with the utmost respect. During the weeks the hotel is very quiet and peacful.... More

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MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Dear mpriebe Thank you for taking the time to provide feedback regarding your extended visit with the Chicago Marriott Southwest at Burr Ridge. Our team is happy to hear that you were treated with the utmost respect and felt right at home. We hope to host you again, we’ll be sure to save a quiet room for you. Yours in... More

CHICAGO
Top Contributor
66 reviews 66 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 1, 2014

I was pleasantly surprised at how wonderful of a stay I had at this hotel. I arrived 4 hours early of check-in time and was happy the front desk was able to get my boyfriend and me into our suite early even though they had been so busy with a wedding group that was checking out. The lobby was beautiful... More

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MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Dear NACC99 Thank you for choosing the Chicago Marriott Southwest Burr Ridge for your 3 night, problem free, visit. We are delighted to hear that you found our property perfect for your visit, including the service, amenities and friendliness of our team. We hope to host you again. Yours in hospitality The Chicago Marriott Southwest at Burr Ridge Team More

Ramat Hasharon, Israel
Top Contributor
72 reviews 72 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 12, 2013

Pleasant hotel. Spotlessly clean, well run, friendly stuff, and affordable rates. Spacious and functional rooms. Free WIFI available only on lobby floor. Breakfast buffet is just OK, Coffee options are OK but not great. Restaurant is OK but do not expect gourmet food. And very affordable. Gym is fine. Nearby shopping mall. Bottom line: good value for money, and if... More

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MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review

Dear Ariel Thank you for choosing the Chicago Marriott Southwest at Burr Ridge. The team is delighted that you found the hotel clean, friendly and affordable. You seem to have taken advantage of the many amenities our full service property has to offer. We hope to host you again if traveling to the area in the future. Yours in hospitality... More

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Additional Information about Marriott Chicago Southwest at Burr Ridge

Also Known As:
Marriott Chicago Southwest At Burr Ridge Hotel
Marriott Chicago Southwest At Burr Ridge Hotel Burr Ridge
Marriott Burr Ridge
Burr Ridge Marriott
Address: 1200 Burr Ridge Pkwy, Burr Ridge, IL 60527
Phone Number:
Location: United States > Illinois > DuPage County > Burr Ridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Burr Ridge
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Chicago Southwest at Burr Ridge 3.5*
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