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All 4 Burr Ridge hotels

SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale

3.0 of 5 Hotel   |   15 W 90 North Frontage Road, Burr Ridge, IL 60527
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SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale
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Ranked #1 of 4 hotels in Burr Ridge
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Sunnynaples1 Eden Prairie, Minnesota
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204 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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English first
Eden Prairie, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our hockey team recently traveled from the Minneapolis Metro area to Chicago for a hockey tournament. We were required to stay at an approved property and thus, SHS @ Burr Ridge. It was not the closest nor most convenient to the rink however, it was easily accessible traveling into town (west side of Chicago). The property is dated (per previous... More

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ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi Sunnynaples1. Thank you for staying with us and for writing a review on Trip Advisor. I apologize but am happy to hear that while we weren't the closest, we were easily accessible for you and your team. It's nice to hear that you found our overall condition to be well maintained and our staff, even me (thanks for the... More

Cheyenne, Wyoming
Contributor
13 reviews 13 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We enjoyed our stay at this SpringHill Suites. We had recently stayed at a newer SpringHill Suites in PA, so couldn't help but compare the 2 properties. This one was spacious but looked a bit tired in terms of decor. It could stand to be updated. The rooms were still clean and well appointed. The front of the hotel looks... More

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ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi Karen P. Thank you for staying with us and for writing a review on Trip Advisor. We are very excited about all of the new SpringHill Suites being opened and the new re-openings of the ones that just completed renovations! We are scheduled to undergo renovations as well at the end of this year so that we can be... More

Madison, Wisconsin
Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for business meeting. Clean and spacious suite type room. Free wifi, nice breakfast in spacious lobby area, very pleasant staff. Free parking, convenient location off I-55. Small but adequate fitness center.

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ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi Chuck C. Thank you for staying with us and for writing a review on Trip Advisor! Happy to hear that you enjoyed the spaciousness of your suite, complimentary wireless internet (we just went and upgraded it not too long ago), our breakfast and most wonderfully, our staff. Our fitness center does have both cardio and free weights which seems... More

Channahon, Illinois
1 review
3 of 5 stars Reviewed 3 weeks ago

We used SpringHill Suites for our son's wedding on March 1, 2014. In addition to having a block of rooms we also rented the Route 66 Room from 2:00 p.m. - 3:00 a.m. on Saturday and from 8:00 a.m. to 12:00 p.m. on Sunday. Further, we also reserved the shuttle service for transportation between the hotel and Belvedere Chateau Banquet... More

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ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi Terry M. Thank you for using our Hotel to host your son's wedding group and for posting a review on Trip Advisor. I apologize about the confusion in the room rental, it was discounted from our usual fee of $350.00 per day to $150.00 due to it being on the weekend. Your daughter-in-law expressed concern that no one would... More

Milwaukee, Wisconsin
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

I checked in only yesterday (3/19/2014) after leaving a DISGUSTING Holiday Inn a few miles away. After having to argue with the Holiday Inn staff about not willing to pay for a day where there was no hot water and I needed to check into another hotel JUST to shower, I was a little crabby upon arrival at the Springhill... More

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vkroll, General Manager at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Thank you for staying with us and for taking a minute to write a review on Trip Advisor. It's great to hear that you enjoyed your stay and all of the things our Hotel has to offer. I am thrilled to hear about the customer service that you received from Lawrence; we think he is pretty awesome & love hearing... More

Decatur, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2014

I enjoyed my stay here. The breakfast was good. The hotel was clean & quiet and it has a pool. The hotel had good service. The staff were courteous and polite. The hotel rooms have fridges/microwaves and free WiFi.

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ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi Bemajedareki W. Thank you for staying with us and for taking a minute to write a review on Trip Advisor. It's great to hear that you enjoyed your stay and all of the things our Hotel has to offer (a hot revamped breakfast in the morning and upgraded wireless internet service). Our staff is wonderful so I'll make sure... More

Providence, Rhode Island
2 reviews
3 of 5 stars Reviewed February 13, 2014

The hotel is nice, but I am woken up or simply cannot sleep because of the incredibly loud heating unit constantly cycling on and off. My colleague in another room on a different floor complained of the same.

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ANelson7530, Front Office Manager at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Thank you so much for taking the time to share your experience at our hotel on Trip Advisor. Please accept our sincere apologies for the inconvenience you have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have... More

Novi, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed February 10, 2014

First, we checked in late on a Thursday evening and the gentleman at the desk made us feel like we were staying in a $500 a night hotel... even though we paid much,.. much less. He was polite and very professional! So, our first impression was Great!. The room was excellent, clean and well maintained. The breakfast was well facilitated... More

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ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi Gerald B. Thank you for staying with us and for taking a minute to post a review on Trip Advisor. It's wonderful that everything from your check in to your check out went excellent! We do have some pretty awesome Guest Service Agents and a very clean facility. That is very true, we do direct guests to plug in... More

Chicago, Illinois
Top Contributor
111 reviews 111 reviews
49 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 25, 2014

Great place to stay, at a reasonable rate. Excellent customer service upon check-in....thank you, Lawrence, for being attentive and looking out for us! The bathroom and cabinets could have used updates, but the room was large, clean, quiet, and cozy on a very cold, windy night, so we didn't care that it needed some updates. The set-up was better than... More

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ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi 4Bubbles. Thank you for staying with us and for taking your time to post a review on Trip Advisor. Lawrence is one of our guests favorites, we're so lucky to have him! You had so many great comments, I don't know where to begin! Thank you, thank you, thank you! We look forward welcoming you back when you return!... More

Minneapolis, Minnesota
Top Contributor
51 reviews 51 reviews
32 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 23, 2014

Great location right off I-55 and 294. Very spacious room with nice size desk, fridge and microwave. The bed was very comfrotable with acceptable linens. Agree with the comments on the chaotic breakfast area but that is my only criticism. Nice staff.

Was this review helpful? Yes
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi Cynthia S. Thank you for staying with us and for taking a moment to post a review on Trip Advisor. We are conveniently located right off of the two major interstates, 55 and 294. Our suites definitely have a good amount of space for guests to spread out and I agree, our beds are so comfortable! I apologize that... More

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Additional Information about SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale

Also Known As:
Springhill Suites Burr Ridge
Address: 15 W 90 North Frontage Road, Burr Ridge, IL 60527
Phone Number:
Location: United States > Illinois > DuPage County > Burr Ridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Burr Ridge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale 3*
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