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All 4 Burr Ridge hotels

SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale

3.0 of 5 Hotel   |   15 W 90 North Frontage Road, Burr Ridge, IL 60527
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78%
Ranked #2 of 4 hotels in Burr Ridge
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed June 24, 2014
Burgs1 Toledo
  • Overview
  • Reviews (211)
  • Photos (22)
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  • Room tips (42)
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211 people have reviewed this hotel

Traveler rating
    96
    66
    26
    14
    9
See reviews for
77
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79
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here for a a few nights for a wedding I was in. The breakfast was good. Included oatmeal, eggs, sausages, pastries, cereals and yogurts. The room was a nice size and everything looked nice. The main issue was that when we got there our carpet was completely soaking wet. When we asked about it they said they had... More

Was this review helpful? Yes
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi PatyD. Thank you for staying with us and for writing a review on Trip Advisor. We are glad to hear that you enjoyed our new ramped up breakfast as well as the size and niceness of the suite. I am really sorry to hear about the wet carpet and your husband almost falling. I will definitely relay this information... More

Toledo
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 24, 2014

The location of the hotel is convenient, however there are some issues. The hotel appears to be a 'newer' Spring Hill over another older hotel. The hotel had an odd odor and there was no evidence of vacuuming on the floor of the hotel we stayed at. The room did have ample space and was equipped with a small refrigerator... More

Was this review helpful? Yes
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi Burgs1. Thank you for staying with us and for writing a review on Trip Advisor. I apologize for the cleanliness issues that you experienced and would love to know further details so that I can address them with the staff. Abigail Nelson Director of Sales and Catering More

Highlands Ranch, Colorado
1 review
1 of 5 stars Reviewed June 10, 2014

Let me start by saying Marriott Courtyards and Marriott Spring Hill Suites are generally very good places to stay....Just avoid this one in Burr Ridge/Hinsdale Illinois if you have kids. We stayed there with a large group of parents and kids travelling for hockey and it only took 90 seconds after walking in the door to realize it was going... More

Was this review helpful? Yes
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi Brad M. Thank you for staying with us and for writing a review on Trip Advisor. We enjoy hosting teams, tournaments and families with children year round so I apologize if you felt unwelcome from the start of your visit. As you can see from past reviews, our staff is usually commended on being personable and friendly. We did... More

Philadelphia, Pennsylvania
Contributor
18 reviews 18 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 9, 2014

We were walked over to this hotel from Burr Ridge Marriott, Hotel Staff was great we actually wanted to stay there for the duration of trip but sadly they booked for 2 weddings that weekend. So we had to move back over to the other hotel. The room was very clean, double beds with a fridge and microwave. even though... More

Was this review helpful? Yes
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi TiffanyB. Thank you for staying with us for a quick weekend trip and for writing a review on Trip Advisor. I am very happy that your experience with us was so great that you wanted to extend your stay but I apologize that we did not have the availability for you to do so. We look forward to being... More

Maynard, Massachusetts
1 review
1 of 5 stars Reviewed May 13, 2014

This hotel is ill equipped to handle groups of travelers. Staff did not know how to treat families traveling together at all. I am not sure where the hotel management expected the kids to go, but apparently kids are to be neither seen nor heard. We were denied a conference room due to "wear and tear" concerns, so of course... More

Was this review helpful? Yes
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi Gene P. Thank you for staying with us and for posting a review on Trip Advisor. We enjoy welcoming families all of the time so I apologize if you felt differently. Our Conference Room was actually rented out all weekend to a wedding group otherwise we would have happily allowed you to utilize it. Our Front Desk would have... More

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 13, 2014

Solid hotel with great staff. Lawrence at the front desk was friendly and helpful. Breakfast was a little basic, but hey -- it's free! Overall, I wouldn't hesitate to stay here again if I'm in the area.

Was this review helpful? Yes 1
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi Amanda C. Thank you for staying with us and for taking a minute to post a review on Trip Advisor! Very happy to hear that we were to your liking and that you would stay with us again if in the area! Safe travels! Abigail Nelson Director of Sales and Marketing More

Lone Tree, Colorado
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 13, 2014

We have stayed many times at SpringHill Suites all over the US for the past 3 years. This hotel management sent us a letter prior to our airplane even touching the ground that set a very negative tone. Obviously, kids are not welcome at this hotel at all. Families had to find things to do away from the hotel during... More

Was this review helpful? Yes 2
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi BMP121. Thank you for staying with us and for writing a review on Trip Advisor. We look forward to having large groups at our property, so I apologize if you felt like we didn’t welcome you here. We do have a walking trail right by our Hotel as well as a mall within one mile. We do appreciate all... More

Aurora
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 11, 2014

Property booked 4 of our teams here and then didn't want anyone to congregate in lobby to socialize. The only reason it may have been somewhat loud was because of the amount of folks due to the amount of teams staying at the property. (A "stay and play" property) Our teams easily populated 90% of the property during the weekend... More

Was this review helpful? Yes 1
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi Holtm10. Thank you for staying with us and for writing a review on Trip Advisor! We welcome all types of groups and had a number of them in house along with your four hockey teams so I apologize if you felt that we weren't happy to have you. Unfortunately, due to a lot of other guests calling down to... More

London
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 5, 2014

Firstly I would like to say thank to Lawrence who made our beginning so good. He has been a very polite, friendly and extremely professional. The hotel itself is clean, quite most of the time. Rooms are spacious and have some kitchen appliances and tools (single use). The swimming pool is clean and spotless. The gym is average, but generally... More

Was this review helpful? Yes
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi Alex V. Thank you for staying with us and for writing a review on Trip Advisor! That is so awesome to hear and what a great way to start your stay off- with Lawrence providing signature Marriott customer service! Glad to hear that you were pleased with our indoor heated pool and spacious and quiet suites. I am sorry... More

Eden Prairie, Minnesota
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 22, 2014

Our hockey team recently traveled from the Minneapolis Metro area to Chicago for a hockey tournament. We were required to stay at an approved property and thus, SHS @ Burr Ridge. It was not the closest nor most convenient to the rink however, it was easily accessible traveling into town (west side of Chicago). The property is dated (per previous... More

Was this review helpful? Yes 1
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi Sunnynaples1. Thank you for staying with us and for writing a review on Trip Advisor. I apologize but am happy to hear that while we weren't the closest, we were easily accessible for you and your team. It's nice to hear that you found our overall condition to be well maintained and our staff, even me (thanks for the... More

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Additional Information about SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale

Address: 15 W 90 North Frontage Road, Burr Ridge, IL 60527
Phone Number:
Location: United States > Illinois > DuPage County > Burr Ridge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale 3*
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Also Known As:
Springhill Suites Burr Ridge

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
128

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