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All 4 Burr Ridge hotels

SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale

3.0 of 5 Hotel   |   15 W 90 North Frontage Road, Burr Ridge, IL 60527
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SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale
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Ranked #2 of 4 Hotels in Burr Ridge
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Harry E Springfield, Illinois
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219 reviews from our community

Traveler rating
    98
    71
    26
    15
    9
See reviews for
80
24
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81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Springfield, Illinois
Top Contributor
81 reviews 81 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Full disclosure - I am a Marriott premium member The hotel was a perfect location for visiting family for the weekend we were there. Staff were fantastic and the hotel offered a very nice breakfast. The room was clean and comfortable, though the HVAC is not wall-mounted or controlled and was a bit noisy at times. Internet was fast and... More

Was this review helpful? Yes
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi Harry E. Thank you for staying with us, for writing a review on Trip Advisor and for your loyalty to Marriott. I am glad that you enjoyed your time with us and saw the value in all that our Hotel has to offer. More importantly, although I am happy to hear that the breakfast was wonderful, the suite was... More

Marietta, Ga
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed at this property for about a dozen years visiting Family in the area It is Nice, Clean, in a Great Safe Location, & the staff has always been Very Nice The breakfast has always been Good, but was Even Better with the addition of Fresh Straw Berries & Cantaloupe to go along with their standard fare On... More

Was this review helpful? Yes
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi Jim007. Thank you for staying with us and for writing a review on Trip Advisor. Thank you also for your loyalty to us and for making us your home away from home when visiting family in the area. I am happy to hear that in your many experiences with us, you have always found us to be nice, clean... More

Frankfort, Illinois, United States
1 review
4 of 5 stars Reviewed September 29, 2014

Hotel is close to everything, great restaurants, shopping and our corporate office which makes it very convenient to have our guests stay here. They have hosted our group more than one time and is always a location they ask for. Great price too!!

Was this review helpful? Yes
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi Mary M. Thank you for staying with us and for posting a review on Trip Advisor. Our location is one of the many perks for our guests since we are situated right by a number of dining options, shopping centers, business parks and nature parks/trails so I am glad that you enjoyed it! Hopefully you were able to do... More

Senior Contributor
34 reviews 34 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 23, 2014

We booked this hotel last minute (four rooms, coming from three different states) due to family funeral. What a pleasant surprise! The staff, rooms, service (the breakfast buffet has SO MUCH to offer, including European-Style options)are superb! We're surely stay there again and tell family and friends.

Was this review helpful? Yes
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi Inclusion-Equity. Thank you for staying with us and for writing a review on Trip Adviser. I am sorry to hear about the circumstances that brought you and your family our way but I am glad that we were able to take care of everything and that you were able to enjoy our Hotel. Thank you again. Abigail Nelson Director... More

Oakland, CA
Top Contributor
104 reviews 104 reviews
75 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 18, 2014

This hotel was priced quite a bit under the Marriott where our meeting was being held. Good choice. The room was large. "Suite" means separate area with a sofa, chair, desk, and mini-kitchen of a sink, cooler and microwave. All of which had enough space to stretch out. The desk reception was exceptionally helpful and friendly both with hotel orientation... More

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ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi David B. Thank you for staying with us and for writing a review on Trip Advisor. I am glad that you gave us a shot while in Burr Ridge for your meeting. All of our spacious suites do include a pull-out sofa sleeper, iHome, flat screen, fridge, microwave, mini-kitchen and a nice size desk, perfect for working and lounging.... More

Chicago, Illinois
1 review
4 of 5 stars Reviewed September 17, 2014

Everything leading up to our stay was very well taken care of. Suzanne was really great to work with. She got everything well organized and it seemed that our check in after we arrive following our reception will go smooth...far from reality. The front desk associate was clueless on what he was doing. It literally took 50 minutes from 2:20... More

Was this review helpful? Yes
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi Marek. Thank you for writing a review on Trip Advisor and for selecting our Hotel to host your wedding group. I am glad to hear that Suzanne was a pleasure to work with and that she was able to assist you in keeping everything smooth. I apologize that your actual stay with us was not the same case. I... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014 via mobile

Hotel was fantastic and a great location for a family trip to Chicago. It was clean, service was great, location was just what were looking for to catch the museums downtown (easy drive into the city) and also a MLS Fire soccer game (close to Toyota Park). Only very minor issue was by my check the premium higher speed Internet... More

Was this review helpful? Yes 1
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi MoArk73. Thank you for staying with us and for writing a review on Trip Advisor. We are so happy to hear that your stay was great, that you found our hotel (service, suites and location) to be ideal and that you had such a wonderful time in Chicago! We look forward to hosting you and your family again! Safe... More

Albany, Georgia
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 29, 2014

I stay in Marriott's year round and this by far is the worst..Rooms are outdated and stink. I actually had mold in my room near the AC. The staff gave my wife a really hard time checking in prior to my arrival. Broken facilities and poor break fast choices...

Was this review helpful? Yes 1
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi A TripAdvisor Member. Thank you for staying with us and for writing a review on Trip Advisor. First off, another thank you for your loyalty to the Marriott Brand and hopefully you have taken advantage of our Rewards Program for how often you travel. Here at the SpringHill Suites, all of our departments work together to create a wonderful... More

Chicago, Illinois
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 14, 2014

I stayed here for a a few nights for a wedding I was in. The breakfast was good. Included oatmeal, eggs, sausages, pastries, cereals and yogurts. The room was a nice size and everything looked nice. The main issue was that when we got there our carpet was completely soaking wet. When we asked about it they said they had... More

Was this review helpful? Yes
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi PatyD. Thank you for staying with us and for writing a review on Trip Advisor. We are glad to hear that you enjoyed our new ramped up breakfast as well as the size and niceness of the suite. I am really sorry to hear about the wet carpet and your husband almost falling. I will definitely relay this information... More

Toledo
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 24, 2014

The location of the hotel is convenient, however there are some issues. The hotel appears to be a 'newer' Spring Hill over another older hotel. The hotel had an odd odor and there was no evidence of vacuuming on the floor of the hotel we stayed at. The room did have ample space and was equipped with a small refrigerator... More

Was this review helpful? Yes
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi Burgs1. Thank you for staying with us and for writing a review on Trip Advisor. I apologize for the cleanliness issues that you experienced and would love to know further details so that I can address them with the staff. Abigail Nelson Director of Sales and Catering More

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Additional Information about SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale

Address: 15 W 90 North Frontage Road, Burr Ridge, IL 60527
Location: United States > Illinois > DuPage County > Burr Ridge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale 3*
Number of rooms: 128
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Also Known As:
Springhill Suites Burr Ridge

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