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SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale

3.0 of 5
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15 W 90 North Frontage Road, Burr Ridge, IL 60527
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SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale
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1 room 1 guest
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Ranked #2 of 4 Hotels in Burr Ridge
A recent review
4 of 5 stars reviewed 2 weeks ago
Snakewrangler Oshkosh, Wisconsin
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247 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oshkosh, Wisconsin
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room is nice and spacious. Full length mirror, kitchen sink, microwave, fridge. Complaint....only one TV. So if someone is watching TV in the beds, you can't see from the couch. Complaint....the bathroom is very small. The door to the bathroom narrowly misses the toilet so you have to kind of scoot between the wall and the toilet to close... More 

Was this review helpful? Yes
Sheena_Fox, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Thank you for the excellent feedback! We apologize for the inconvenience of the pool towels and key. I will be sure to speak to the proper departments regarding these concerns. I will be sure to mention the signage to upper management as well! We are glad to hear that the rooms are spacious and breakfast was nice. Thank you for... More 

Itala, Italy
Level Contributor
40 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent location, quite and clean. Staff kind and available. Good if you are in Burr Ridge for business. Large and comfortable room, silent. The only weak point is breakfast (poor and in a very limited space with result that is busy). Suggested.

Was this review helpful? Yes
Sheena_Fox, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Thank you for the excellent feedback! We certainly apologize for the breakfast being busy. We are glad to hear that the location is excellent, quiet, and clean with large and comfortable rooms. We are also happy that you found the staff to be kind and available. We will be sure to pass along your feedback to them. We hope that... More 

Phoenix, Arizona
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We recently stayed here again for 4 nights. We have stayed here many times before and keep coming back. Pleasant front desk personnel that went out of there way to answer any questions we had about the area. Comfortable stay, suited our needs for the 4 nights. We had a minor issue with the vent in the bathroom, it sounded... More 

Was this review helpful? Yes
Sheena_Fox, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Thank you for the excellent feedback! We certainly apologize for the vent in the bathroom, and are very happy that the issue was fixed by the time you returned. We are glad to hear that the front desk staff members are pleasant and went out of their way to assist you with your questions. We will be sure to pass... More 

Level Contributor
9 reviews
5 of 5 stars Reviewed July 26, 2015

Friendly and helpful staff! Super breakfast! Very clean hotel and quiet. Close to highway 55 to get to downtown Chicago. My kids loved the pool! Great places to eat close by. Will use again if we stay in the Chicago area.:)

Was this review helpful? Yes
Sheena_Fox, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Hi Darci R, Thank you for staying with us and for writing a review on Trip Advisor. We are so happy to hear that your stay was great, that you found our hotel (service, suites, and location) to be ideal. We are also glad that the kids enjoyed the pool! We hope that you had a wonderful time in Chicago!... More 

Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 12, 2015

When I visit my office in Burr Ridge about every other month fron NJ I stay at this Marriott. I have never had a problem and rooms are clean. Breakfast is decent and guys at front desk are very helpful and nice. The only thing I don't like is the loudness of air.conditioning/heating system. Always loud.

Was this review helpful? Yes
Sheena_Fox, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Thank you for the excellent feedback! We certainly apologize for the noisy air conditioner. We are in the process of replacing all of the air conditioning units in the rooms. We have completed 3 floors and will be receiving more units soon. We are glad to hear that the rooms are clean, the breakfast is good, and the front desk... More 

Valparaiso, Indiana, Usa
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 12, 2015

A little hard to find, "blends" in with scenery, and it is on NORTH frontage (Mapquest, GPS try to send you south). There is a Dennys at the next exit so you can get food in the middle of the night, good Directions and helpful staff. Enjoyed my one night after flying in late and didn't want to go home... More 

Was this review helpful? Yes
Sheena_Fox, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Thank you so much for taking time out of your busy schedule to share your experience. We are also glad that you enjoyed your stay with us! Thank you so much for the clarifying our location for other travelers, as Mapquest and GPS systems don’t seem to always like our address. We do offer a more GPS friendly address of... More 

Sacramento, California
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 12, 2015

I liked the location because it's near lots of restaurants, freeways, and the breakfast is very good compared to other hotels. The Jr. suite I had was very large and comfortable with lots of amenities, I would recommend staying here and will come back next time I'm in the area for business

Was this review helpful? Yes 2
Sheena_Fox, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

We are delighted that your stay with the SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale was enjoyable and appreciate that you took time out of your busy schedule to share your experience online. We are also glad that you enjoyed the convenience of our location! We do have a lot of wonderful restaurants nearby! We so happy that you enjoyed... More 

Minneapolis, Minnesota
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 1, 2015

I usually stay at this hotel for a quick in and out work functions due to convenience. I've never had problems with ants before but the last time I was there in June,2015 , there were a trail of ANTS crawling in from the bathroom! This is on the 5th floor! I can't imagine what the ground floor would be... More 

Was this review helpful? Yes
Sheena_Fox, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Thank you for staying with us and for taking the time to write a review on Trip Advisor. We are glad to hear that our staff was great. We will be sure to pass along your kind words to them. I am really sorry to hear about the ants in your room. I will definitely relay this information and make... More 

Washington DC, District of Columbia
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 30, 2015

Used my Marriott points and stayed here for one night. When I checked my credit card account, I noticed a charge that did not appear in my Marriott folio (strange). When I called the hotel to check on the origin of that charge, I was told that it was for "internet usage." However, the Marriott website clearly states that internet... More 

Was this review helpful? Yes
Sheena_Fox, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Thank you for the excellent feedback! We certainly apologize for the billing error; we try very hard to ensure that the charges are always correct. We will discuss this error with the staff to help insure it does not happen again. We know this doesn't change the mistake nor how you feel about the information that you were provided with... More 

Southeastern Michigan
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 29, 2015

Great Stay - most comfortable beds I have slept in. Had 4th floor room and it was very quiet. Breakfast was very good with hot and cold foods. Fitness room was great for cardio as their treadmills were very high end as well as their free weights. Needed pizza suggestions help from the front desk - employee walked 3 local... More 

Was this review helpful? Yes
Sheena_Fox, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge / Hinsdale, responded to this review

Dear Shoo4boys, We are delighted that your stay with the SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale was enjoyable and appreciate that you took time out of your busy schedule to share your experience online. We are so glad that you enjoyed our newly renovated facility! Here at the SpringHill Suites, all of our departments work together to create a... More 

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