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All 2 Burbank hotels

BEST WESTERN Inn & Suites - Midway Airport

2.0 of 5 Hotel   |   8220 South Cicero Ave, Burbank, IL 60459-1510
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Ranked #1 of 2 hotels in Burbank
A recent review
3 of 5 stars reviewed yesterday
williambJ4313FL
  • Overview
  • Reviews (125)
  • Photos (31)
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  • Room tips (14)
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125 people have reviewed this hotel

Traveler rating
    36
    18
    22
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See reviews for
36
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43
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
1 review
3 of 5 stars Reviewed yesterday NEW

The hotel is not up to Best Western Standards. I wouldn't Stay there again The janitorial inside is fair only. Trash left in hallway for a full day. People lounging about in the entry area smoking.Small children running around the pool area with no supervision. The staff was very helpfull.

Review collected in partnership with Best Western

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Chicago, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The comfort was to be expected, the breakfast has very nice selections and the overall experience is wonderful. The whirlpool is the most relaxing water I have been experienced in a very long time. The rooms have enough room for two to three people to enjoy space and fresh towels daily. The flat screen is very big and has a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Burbank, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

I was recently there for an event called the Black Light Run so I unfortunatly didn't spend to much time in the hotel. The rooms were nice and clean and my sister and I slept comfortably in the beds. Staff where very nice. I would like to apologize to house keeping for the shower. I know it was very colorful... More

Review collected in partnership with Best Western

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 weeks ago

Our latest visit to Chicago was great. The Best Western Hotel in Burbank was a very pleaant hotel. It was very clean and quiet. Our room was modest but, clean. The pool and Spa was very relaxing. Our bed was very comfortable.

Review collected in partnership with Best Western

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2 reviews
3 of 5 stars Reviewed 4 weeks ago

While an older hotel, the staff was friendly, rooms were clean and my room was quiet. Blankets were a little thread bare but mattress was comfortable. It is a good choice for staying near Midway airport.

Was this review helpful? Yes
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thank you for your review. We hope we may have the opportunity to serve you again in the future. More

Chambersburg, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

I arrived with no reservation, need it a place to stay for an early flight and affordable price. They provide it me with a military discount, the hotel was nearly full booked. I obtain a room, and walked into someone talking a shower inside, turned around and then in less then 5 minutes the staffs was so helpful and apolagatic... More

Was this review helpful? Yes
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thank you for your positive review of our hotel. We are pleased that your stay was positive. Please consider staying with us again. Thank you for your service to our country. More

Greenville
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 21, 2014

I manage a Best Western in South Carolina. It's hard to please someone who works in the industry. This property was just fine. You won't go wrong here and trust I would tell you if it was not good. Great staff, clean room and a nice breakfast. Take your swim suit. They have a nice indoor pool and hot tub.

Review collected in partnership with Best Western

Was this review helpful? Yes
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Your review made us want to try our pool for a swim! We're happy that a fellow Best Western colleague is pleased with our hotel. Come see us again. More

Bridgeport, Connecticut
1 review
5 of 5 stars Reviewed July 8, 2014

I had the best experience here and I continue to go back every time im in Chicago. I lost my watch and the front desk team held it for me and I couldnt have been happier. The staff is friendly abd courteous willing to accomodate requests. They are probably the most professional of any of the hotels that I've visited.... More

Was this review helpful? Yes
214gene, Manager at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Wow! We're pleased that you are pleased. We look forward to serving you again. Thank you so much for taking the time to write a review. More

Mokena, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 23, 2014

I had an awesome experience with no problems whatsoever. I was very satisfied with my stay! I would recommend this hotel to anybody because the overall experience was so great. I would come back here in a heartbeat!

Review collected in partnership with Best Western

Was this review helpful? Yes 2
adamse, Director of Sales at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thanks for sharing with us and we look forward to your return. More

El Paso, Tx., United States
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 17, 2014

Housekeepers very rude, talking on phone and when asked for assistance they tell the guest to wait or that it is not their assigned floor and that someone else will be there later to help you. The waffle iron had a baked on waffle for about an hour before one of the guest themselves cleaned the waffle iron so that... More

Review collected in partnership with Best Western

Was this review helpful? Yes
adamse, Director of Sales at BEST WESTERN Inn & Suites - Midway Airport, responded to this review

Thank you for sharing. Were sorry your experience wasn't up to par. Most of our guests do seem to have a good experience but somehow we were off. We have met with the staff and hopefully the actions we took will eliminate experiences like this in the future. More

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Additional Information about BEST WESTERN Inn & Suites - Midway Airport

Address: 8220 South Cicero Ave, Burbank, IL 60459-1510
Phone Number:
Location: United States > Illinois > Burbank
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN Inn & Suites - Midway Airport 2*
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Also Known As:
Best Western Inn & Suites-Midway Airport Hotel Burbank
Best Western Inn And Suites-Midway Airport
Best Western Midway Airport
Burbank Best Western
Best Western Burbank

31 photos of this hotel

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Pool/beach area (1)
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Room/suite (7)
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Hotel & grounds (3)
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Business center/function rooms (1)
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Other (1)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
86

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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