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All 3 Buffalo Grove hotels

Extended Stay America - Chicago - Buffalo Grove - Deerfield

2.5 of 5 Hotel   |   1525 Busch Pkwy, Buffalo Grove, IL 60089
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A recent review
3 of 5 stars Reviewed December 31, 2013
EuroLoverBCN Chicago, Illinois
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20 people have reviewed this hotel

Traveler rating
    9
    5
    4
    0
    2
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2
2
6
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 31, 2013

Good value for the price. Nice front desk persons. They even arrange free dropoff to office if near by. No restaurant options. Poor breakfast. There are good restaurants across the road like Panera, Sarpinos etc. I liked the pizzas from Sarpinos. The rooms are good. One room service after 7days stay. Small kitchen is attached. Refrigerator, Microwave, Iron box, hot... More

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Manager_11525, General Manager at Extended Stay America - Chicago - Buffalo Grove - Deerfield, responded to this review

Thank you for your recent review of our property. I am so glad that you liked the service our staff provided, our shuttle service, and your room, especially the kitchen. Still, I am sorry that our grab-and-go breakfast did not meet your expectations. This is a new feature, so we will keep your feedback in mind as we continue to... More

Oak Park, Illinois
1 review
5 of 5 stars Reviewed December 26, 2013

I stayed at this hotel with my dog on the night of December 22, 2013. The reason for the stay was my dog's appointment at the Buffalo Grove Veterinary Specialty Center, which is within 450 feet of the hotel. I had a room with kitchen and queen bed. I was amazed at what was offered for a very reasonable price.... More

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Illinois
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 18, 2013

We checked in, and immediately checked out. The hotel was not as advertised. The front desk person was very nice and offered us another room, but why wasn't I given the room I had reserved. The room we were shown bore no relation to the room as it appeared online. Plus, there was a bad smell in the the room.... More

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Freiburg im Breisgau, Germany
Top Contributor
54 reviews 54 reviews
46 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 12, 2013

Ended here for one night, on biz trip through the area. Other hotels in the area were un-affordable No food or bar services directly in/around the building, but just a couple of block's away you will find RAM, TwinPeaks and more. Coffee and some snacks are provided (free of charge) in the morning. The rooms are appartment style, so you... More

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Denver, Colorado
Contributor
20 reviews 20 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 28, 2013

Our group traveled for a basketball tournament in Deerfield over Memorial Day weekend. The hotel offered great value for the time we were there. The staff was extremely helpful in setting up a room block for our group, the rate was very affordable. The beds were a little small for some of our boys, but they were 6'7", so their... More

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Manager_11525, General Manager at Extended Stay America - Chicago - Buffalo Grove - Deerfield, responded to this review

Chelley - Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with our hotel. It was a sincere pleasure meeting many of the Coaches and their families who came into town for the basketball tournament. We hope you all had fun! Thank you again. We hope to... More

buffalo grove, illinois
1 review
5 of 5 stars Reviewed March 14, 2013

I have been in this facility for approximately 18 months. During that time I have found the employees friendly, efficient and helpful at all times. They are to commended. TV choices do not include stations that cover local professional sports teams and for a sports fan staying for an extended period of time this is a disadvantage.

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MackenzieChicago, Manager at Extended Stay America - Chicago - Buffalo Grove - Deerfield, responded to this review

We appreciate the great review of the hotel and staff. I do know that at some point in the not so distance future we will be upgrading our channel selection. As soon as we have the details we will ensure the guests know what it will be and when it will be available. Thank you for sharing your comments and... More

Mumbai
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 13, 2013

Okay here is the thing that has really put me off. The staff is supposed to be courteous and helpful when it comes to interaction. You are after all staying for a longer period . But that was not happening. The dishes were supposed to be clean ( when you check in). neither were the dishes clean nor was the... More

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MackenzieChicago, Manager at Extended Stay America - Chicago - Buffalo Grove - Deerfield, responded to this review

I truly apologize for the experience you had during your last stay. The kind of service your received is not what we want to portray to our customers. I have addressed with the hotel and rest assured if you come back to the area and try us again I am confident you will have a much more pleasant experience. Thank... More

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 30, 2013

Stayed frequently here several months a year for business travels. The hotel has recently renovated, my room got a new mattress, new bedset and new flat screen TV. Agreed with the other reviews, the staff is friendly and helpful. Having a kichenette made my stay feel like home, you will appreciate it during winter season. This is a great value... More

Was this review helpful? Yes
MackenzieChicago, Manager at Extended Stay America - Chicago - Buffalo Grove - Deerfield, responded to this review

Thank you for taking the time to write such a nice review. I am happy you enjoyed our renovation and the new grab and go breakfast. We are working on a new agreement for fitness center arrangements. Be sure to ask the next time you are in town. We look forward to seeing you in the future. More

Racine, Wisconsin
1 review
5 of 5 stars Reviewed December 19, 2012

Jim the manager of the hotel and his entire staff are awesome, there staff if very friendly, the rooms are always clean and comfortable. i stay at the hotel over 3 weeks a month and it feels like a home away from home.

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MackenzieChicago, Manager at Extended Stay America - Chicago - Buffalo Grove - Deerfield, responded to this review

Your home away from home, that is what we strive for! Thanks so much for letting us know your continued stays with us are comfortable. We look forward to seeing you the next time you are in town. More

Pune, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 20, 2012

Have used this hotel 3 times in the last 6 years each time for over a month. Found the service to be consistently good each time. Lots of parking available and places to grab a quick bite within walking distance (obviously in the summer). Would not recommend walking in winter. The train station to downtown is also close by (15... More

Was this review helpful? Yes
MackenzieChicago, Manager at Extended Stay America - Chicago - Buffalo Grove - Deerfield, responded to this review

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Chicago - Buffalo Grove - Deerfield. Our hotel is totally committed to the satisfaction of every guest so hearing the great comments from you is what makes it so rewarding. We strive to provide a "home away... More

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Additional Information about Extended Stay America - Chicago - Buffalo Grove - Deerfield

Also Known As:
Extended Stay Buffalo Grove
Buffalo Grove Extended Stay
Address: 1525 Busch Pkwy, Buffalo Grove, IL 60089
Phone Number:
Location: United States > Illinois > Lake County > Buffalo Grove
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Buffalo Grove
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Chicago - Buffalo Grove - Deerfield 2.5*
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