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Hampton Inn Bradley / Kankakee

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60 Ken Hayes Drive, Bourbonnais, IL 60914
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Hampton Inn Bradley \/ Kankakee
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193 Reviews from our TripAdvisor Community

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Kankakee, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

I stayed from Friday Jan 29th to Sunday Jan 31st. The housekeeping staff were horrible!My husband and I arrived back on the second night from visiting relatives.Whoever was assigned for my room which was 235, removed the towels on Sat, Jan 30th from the floor, but never replaced the dirty towels with clean towels,staff didn't make the bed nor replace... More 

Review collected in partnership with Hampton

Helpful?
Thank Cheryl H
Otsego, Minnesota
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

We were visiting friends for the weekend, so spent little time in the room. The TV operation was a bit confusing, but we got through it. We were disappointed the pool area was closed. We did not see a hot tub there. Breakfast was the usual but would have liked donuts to be available.

Review collected in partnership with Hampton

Helpful?
Thank jalpha1
Libertyville, Illinois, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Although it fits with my expectations of Hampton Inns, this location could use an update. Lobby was okay but not vibrant like most. Carpet in hallway and room were old and tired. Couch and curtains need updating. Staff was nice but average...not the usual vibrant staff I am used to.

Review collected in partnership with Hampton

Helpful?
Thank Jean B
Winthrop Harbor, Illinois
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this Hampton Inn 5 times.There is nothing wrong with this hotel Yes it is older but very clean. The customer service is excellent. The pool area and gym well maintained. The breakfast just like all the Hampton Inns good. I do recommend this hotel when traveling in this area. The is a Cracker Barrel right next... More 

Helpful?
Thank Cindy P
Linda C, Manager at Hampton Inn Bradley / Kankakee, responded to this review

Thank you so much for your time and comments regarding our hotel. More 

Bradley, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Bradley, IL Hampton Inn is a great value! Conveniently located next to the mall, it offers easy access to the Kankakee area's major shopping hub. Friendly, efficient staff and housekeepers made my stay enjoyable and did I mention that they still offer a few smoking rooms? I will stay there every time I come back to the area to visit... More 

Review collected in partnership with Hampton

Helpful?
Thank Mark C
Linda C, Manager at Hampton Inn Bradley / Kankakee, responded to this review

Your kind words mean alot to us. Thank you for them More 

Warsaw, Indiana
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel has some maintenance issues. A lot of the rooms were still being cleaned at check-in time. The breakfast food although prepared well, tasted slightly to the budget side of quality. Overall, the hotel was clean and worth the price.

Review collected in partnership with Hampton

Helpful?
Thank Cinbear86
Scranton, Iowa
1 review
2 of 5 stars Reviewed 4 weeks ago

My wife and I stayed three consecutive nights in this hotel. The bed had ripples on the sleeping surface which made for an uncomfortable night's sleep. The first night we noticed the toilet was barely flushing. It continued to slow until the third night, when it was inoperable. We contacted the front desk and were informed that she was only... More 

Helpful?
Thank 469debbie
Linda C, Manager at Hampton Inn Bradley / Kankakee, responded to this review

I was sorry to hear that you felt the hotel did not look for your missing cable. I myself looked after our Executive did. We do take our guests request seriously and The item in question was not located in said room. Our front desk is usually only manned by 1 guest service associate therefore leaving the desk is challenging.... More 

Pittsburgh, Pennsylvania
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The staff are amazing, very helpful, friendly and make your hotel experience a pleasant one. Rooms are clean, bed is very comfortable and we stayed Christmas through New Years and it was quiet and family orientated. I highly recommend staying here and will do so again when I go back to visit family in the area.

Review collected in partnership with Hampton

Helpful?
Thank jamie c
Ohio
Level Contributor
8 reviews
4 of 5 stars Reviewed 5 weeks ago

The hotel is clean and the staff went out of their way to help. The housekeeping staff did more than was expected. The breakfast was, at best, average (if you eat the plastic scrambled eggs or "meat") but is very good if you choose the fruit, boiled eggs, yogurts, or pastries/waffles. This place is well worth the money for what... More 

Helpful?
Thank OhioStephen
Estero, Florida
Level Contributor
152 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed January 2, 2016

Room was clean and bed was very comfortable. Internet was a little slow but workable. Staff was helpful and breakfast was great. If staying short of Chicago or just after Chicago, I recommend this stay.

Helpful?
Thank John G
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