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Hampton Inn Bradley / Kankakee

Certificate of Excellence
2.5 of 5
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60 Ken Hayes Drive, Bourbonnais, IL 60914
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Hampton Inn Bradley / Kankakee
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Ranked #2 of 6 Hotels in Bourbonnais
Certificate of Excellence
A recent review
3 of 5 stars reviewed 4 days ago
Michelle C United States
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142 Reviews from our TripAdvisor Community

Traveler rating
    53
    47
    18
    15
    9
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54
20
13
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • All months
    (142)
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    (38)
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    (44)
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United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

We chose this hotel because they offered a double queen room with additional fold out couch. Fridge and microwave in room were a bonus, though we did not use them. The beds were comfortable and clean. The hotel is obviously older. The refurbishing was not done with quality labor, so installations were sub-par. Breakfast was adequate with plenty of choices.... More 

Review collected in partnership with Hampton

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Parsons, Kansas
1 review
1 of 5 stars Reviewed 1 week ago

I stayed at the Hampton Inn in Bradley with my family this past weekend. After we checked in and went up to our room, the desk clerk called to see if everything was ok with the room. I told her, "No, the toilet is non-functional." To which she replied, "I'll have someone look at it first thing in the morning.... More 

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Linda C, General Manager at Hampton Inn Bradley / Kankakee, responded to this review

I I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience... More 

Bradley, Illinois
1 review
1 of 5 stars Reviewed 1 week ago

This hotel is in need of a update. Everything is old and worn out. The first room they gave me the TV did not work then they transferred me to a new room. This room the carpet was worn, the chair had a stain and to top it off when I got into bed the sheet had a stain on... More 

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Linda C, General Manager at Hampton Inn Bradley / Kankakee, responded to this review

I am sorry to hear you feel this way regarding our hotel. We did have a issue (weather related to ur door) which was repaired quickly. The hotel has just gone through a few public area renovations and will be as well getting a refresh on the rooms ion spring of 2016. The hotel cleanliness is above all standards and... More 

Albuquerque, New Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

June 17, 2015 Dear Trip Advisor, The Hampton Inn in Bourbonnais Illinois is our preferred place to stay (when we are not able to stay with friends) on our frequent trips to the Kankakee area. Our latest trip involved a four-day stay at the Inn. As can happen, things did. What was shaping up as a bad motel experience became... More 

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Linda C, General Manager at Hampton Inn Bradley / Kankakee, responded to this review

Mr. Snow, I really want to thank you for your time and patience while staying here at he Hampton Inn Bourbonnais. We do try our very best to assure each and everyone of our guests feel comfortable while staying here with us. I very much enjoyed speaking with you and as well learning yet again how very small this world... More 

Tulsa, Oklahoma, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Staff and accommodations were both excellent. Great value. DirecTV in room made for seamless experience for me as a DirecTV subscriber at home. Complimentary breakfast was good, but Cracker Barrel was tempting next door.

Review collected in partnership with Hampton

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Linda C, General Manager at Hampton Inn Bradley / Kankakee, responded to this review

Thank you so much for your wonderful comments regarding our staff. We do feel as if each of our guests are just friends and family in our home. We hope to see you again. More 

Potomac, Maryland
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This is a solid performer in the Hampton Inn chain. It is also well located to restaurants and shopping. Was there for business and staff well equipped in the AM to get us up and out early with hot coffee and breakfast to go. Room was clean and comfortable.

Review collected in partnership with Hampton

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Linda C, General Manager at Hampton Inn Bradley / Kankakee, responded to this review

WOW !!! Thank you for such a wonderful compliment. Our staff LOVES our GUESTS!! More 

Beaver Dam, Wisconsin
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family stayed here while we were in town for a graduation ceremony. The front desk clerk was pleasant and informative, and our room was everything we could ask for. It was very clean, everything worked well, and the location was great for available food and shopping. About the only complaint I had, is that the people in the neighboring... More 

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Linda C, General Manager at Hampton Inn Bradley / Kankakee, responded to this review

Thank you for your kind words, I have also spoken to the maintenance and we have added some buffers to help with a few of the doors that were a bit loud! We hope to see you again should you return to our area. More 

Fountain
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel staff was friendly, efficient and very helpful. I had not problems of any kind. The breakfast was well done and staff helpful. I was asked frequently if I needed anything. Rooms were cleaned and replenished on time and all supplies in place.

Review collected in partnership with Hampton

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Linda C, General Manager at Hampton Inn Bradley / Kankakee, responded to this review

Our guests make it easy to care for them. We enjoy seeing smiles on the happy faces of each of our guest. More 

2 reviews
5 of 5 stars Reviewed May 11, 2015

We stayed at this hotel to attend a graduation. The staff were friendly and helpful. The hot breakfast each morning was an added bonus. They frequently checked on us to ensure we had everything we needed.

Review collected in partnership with Hampton

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Linda C, General Manager at Hampton Inn Bradley / Kankakee, responded to this review

We were so happy to hear that we helped make a wonderful memorable time in your life even more pleasurable., More 

Eagan, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 10, 2015

the room was great! clean carpets, bedding ,towels, bathroom ! it was not that musty mildew you smell at others hotel .. love it all I will recommend this to my associates ,and my boss . he loves when I go out of town and I always tell him where I stayed . you guys deserve 10 stars .!

Was this review helpful? Yes 1
Linda C, General Manager at Hampton Inn Bradley / Kankakee, responded to this review

Thank you for taking your time a complimenting our hotel. We enjoy hearing that al the work we do is recognized. More 

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