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All 6 Bourbonnais hotels

Comfort Inn

2.0 of 5 Hotel   |   1500 Illinois Highway 50, Bourbonnais, IL 60914 (Formerly Americas Best Inns & Suites Bourbonnais/Kankakee)
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64%
Ranked #4 of 6 hotels in Bourbonnais
A recent review
5 of 5 stars reviewed 1 week ago
Sue D Racine, Wisconsin
  • Reviews (57)
  • Photos (24)
  • Amenities
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  • Room tips (16)
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57 people have reviewed this hotel

Traveler rating
    17
    20
    8
    5
    7
See reviews for
26
9
4
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Racine, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I was a bit apprehensive after reading some of the reviews, but the hotel far exceeded my expectations. My room was large and quiet. There is a selection of pillows on the bed (soft vs firm), the room was clean and updated, TV was large and clear, room temp was easy to control. Room had both a refrigerator and microwave,... More

Was this review helpful? Yes
Terri C, General Manager at Comfort Inn, responded to this review

I am really glad you gave us a try. We are a very clean and welcoming hotel. Reviews posted on this site are not verified and that is a problem. It is very hard anymore to know what is truth and what is very embellished. Again, I am glad you stayed and very glad you posted your honest thoughts. Sincerely,... More

Manito, IL
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed one night with large group. Room with two queen beds, relaxing chair, desk, microwave, mini refrig, and dresser. Free breakfast (hot) and large eating room. Staff helpful and friendly, especially Alyssa, Front Desk Manager. Kids enjoyed pool and hot tub. One of the best hotels I have stayed in.

Was this review helpful? Yes
Terri C, General Manager at Comfort Inn, responded to this review

Alyssa is a gem and we are very happy to have her on staff. We are also glad you had a great stay! Everyone here strives to have guests leave with the same feeling you have. We look forward to your return, Terri GM More

Grapevine, Texas
1 review
1 of 5 stars Reviewed 4 weeks ago

We booked 2 rooms for two nights. Whoever took the call added an extra day to one of the rooms. When checking out, the bills were separate. We were delayed 15 minutes to our flight because of their mistake them charged for a night we had not booked. We did not get a copy of either receipt. We saw the... More

Was this review helpful? Yes
Terri C, General Manager at Comfort Inn, responded to this review

Part of my duties are to uphold cancellation policies in fairness to all of our guests and the ones who were denied a room. Your group signed an agreement that they were aware of the policy. What transpired through communications between myself, you and your husband are misrepresented above. Terri, GM More

Travelers are raving about these Bourbonnais hotels

Schaumburg, IL
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We were staying in town for a youth sports tournament and had a group rate of $95 per night. Room included a good enough hot breakfast. Staff was young, but friendly enough. Lobby area was clean and strangely decorated with an ocean theme. Room appeared to be half renovated with comfortable beds, fresh linens and pillows, and new flat screen... More

Was this review helpful? Yes
Terri C, General Manager at Comfort Inn, responded to this review

We are considered a 2 star hotel. The value vs price paid actually represents a 3 star hotel. We have renovated all areas except our bathroom tubs. We plan to refinish the tubs in the near future. We hope you enjoyed the clean rooms and friendly service you recieved during your stay. Terri, GM More

Chicago, Illinois
1 review
1 of 5 stars Reviewed April 20, 2014

They told me I needed additional credit card for my check in even though I told them I will be using a Corporate Lodging Card. They then called me back and said no additional credit card will be needed and they were sorry. I was there on my second day and they locked me out my room saying once more... More

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Terri C, General Manager at Comfort Inn, responded to this review

Dear Guest, It is unfortunate that I had to have you removed by the police. If anyone on the staff feels threatened we call the police for the safety and security of the other guests. Terri More

Batesville, Mississippi
Top Contributor
94 reviews 94 reviews
24 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed April 14, 2014

This used to be Lees Inn which was allowed to deteriorate. It's much better as a Comfort Inn. Staff is friendly & helpful and improvements have been made. The bed was comfortable, the door shut completely and easily (as referenced in an earlier review). We would definitely stay again.

Was this review helpful? Yes 1
Terri C, General Manager at Comfort Inn, responded to this review

Thank you very much for letting other future guests know how great your stay was. The entire staff strives for this hotel to be welcoming, clean and comfortable during each persons stay. We look forward to seeing you again, Terri More

Carbondale, Illinois
1 review
2 of 5 stars Reviewed April 9, 2014

Hotel overall was very nice but there was a lot of noise, doors slamming ALL NIGHT LONG. Even screaming down the hallway at 2:23 Sunday morning. Got no sleep whatsoever and when my husband talked to Danielle downstairs all she would say was the police took care of it, no apology at all. That's good they took care of it... More

Was this review helpful? Yes
Terri C, General Manager at Comfort Inn, responded to this review

I am very sorry for the noise issues you experienced during your stay. It was a very unfortunate situation of a marital dispute. The front desk attendant acted immediately and had the guests removed. Again, I do apologize. Terri More

Rock Island, Illinois
Top Contributor
50 reviews 50 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 24, 2014

Stayed here before and very pleased. The hotel is beautiful when you walk in (gorgeous crystal chandelier and nice sitting area) and feels upscale without the price. The real problem was the one employee at the desk was so overwhelmed and no help was in sight. I know the hotel was nearly a sell-out yet he was the only employee... More

Was this review helpful? Yes
Terri C, General Manager at Comfort Inn, responded to this review

I apologize that you were met with staff issues during your stay. I will use this feedback to address the issues and make sure that this doesn't happen in the future. I really appreciate you taking time to respond about your stay to us. Thankful, Terri More

Jackson, Michigan
1 review
2 of 5 stars Reviewed February 20, 2014

I was willing to overlook the questionably clean room, the noisy halls, and old wooden door with an old chain latch, and a line the width of the lobby to check out. I'm not willing to overlook an additional $50 withdrawal from my account that has yet to be refunded after 6 days. I was told it was a security... More

Was this review helpful? Yes
Terri C, Manager at Comfort Inn, responded to this review

Dear Guest, I am sorry that your visit did not measure up to your expectations. The $50 incidental hold is explained upon check in and at time of reservation. Using your debit card is the your choice for form of payment. It is unfortunate that your bank is holding your funds past your check out. We are widely used by... More

Owatonna, Minnesota
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 17, 2014

Conveniently located, close to the mall and plenty of restaurants. Warm and friendly front desk staff, check in was a breeze. Room was clean and nicely appointed. Clean and comfy beds and plenty of pillows ranging from soft to firm to choose from! Breakfast was good. Warm food, fruits, cereals and much more. Well stocked breakfast area and constantly monitored... More

Was this review helpful? Yes
Terri C, General Manager at Comfort Inn, responded to this review

The team here was very happy to hear that your stay was enjoyable. We thank you for taking the time to let TripAdvisor know. You will help a lot of other people looking for lodging in the area feel good about trying us out. We look forward to seein gyou again in the future. Sincerely, Terri More

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Additional Information about Comfort Inn

Address: 1500 Illinois Highway 50, Bourbonnais, IL 60914 (Formerly Americas Best Inns & Suites Bourbonnais/Kankakee)
Phone Number:
Location: United States > Illinois > Bourbonnais
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
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Also Known As:
Americas Best Inns & Suites Bourbonnais/Kankakee Hotel Bourbonnais
Americas Best Inns And Suites Bourbonnais/Kankakee
Lees Hotel Kankakee
Lees Hotel Bourbonnais

24 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located just off I-57 at exit 315, conveniently located next to Northfield Shopping Mall. Monday through Thursday complimentary drink coupons given to Tucci's Fine Italian restaurant! The Legends Sports Center, Kankakee River State Park, Splash Valley Water Park, Exploration Station for Children and Olivet Nazarene University home to the Chicago Bears training camp are just a few of the many visitor sites to enjoy. ... more   less 
Number of rooms
114

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