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Comfort Inn

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1500 Illinois Highway 50, Bourbonnais, IL 60914 (Formerly Americas Best Inns & Suites Bourbonnais/Kankakee)
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1 room 1 guest
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82 Reviews from our TripAdvisor Community

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Traveler rating
    28
    26
    11
    6
    11
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39
13
4
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Springfield, Illinois
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this Comfort Inn over weekend & found the room clean & the staff very courteous, informative & friendly. The free breakfast was very satisfactory. The location just off I-57 was perfect. This was not our first choice of hotels in the Kankakee area; the other hotel had no openings. It worked out for us because this hotel has... More 

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Terri C, General Manager at Comfort Inn, responded to this review

Thank you for your feedback. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stay in Bourbonnais every year when visiting Bears Training Camp. This was one of the better hotels in the area. The hotel is being remodeled and the rooms were nice. Close in proximity to Cracker Barrel and the mall (which I don't recommend).

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Terri C, General Manager at Comfort Inn, responded to this review

Thank you for your feedback. More 

Plainfield, Illinois
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

Rooms are newly remodeled (they are still finishing the lobby). Way better than Quality Inn (DO NOT STAY THERE). Pool and hot tub areas are clean. Free breakfast and free wi-fi are a plus. Front desk staff, especially Jeremy was really friendly and accommodating. Would stay here again!

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Terri C, General Manager at Comfort Inn, responded to this review

Thank you for choosing us! More 

Iowa
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Very great hotel. I feel that the reviews giving this place one star were people who were upset about a wedding. We booked early for $80 a night and stayed for Bears camp. The place was clean and recently renovated. The staff was courteous and friendly. The pool was clean and relaxing. Breakfast was eggs and biscuits and gravy, again... More 

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Terri C, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to post feedback concerning your stay. More 

Chicago, Illinois
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Comfort Inns Bourbonnais has a very friendly staff and is a great place to stay. It's very close to the Chicago Bears training camp. Also there are lots of restaurants nearby. It's a very clean well run hotel you can't go wrong here.

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Terri C, General Manager at Comfort Inn, responded to this review

Thank you for your feedback. More 

Avon, Indiana
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 26, 2015

We stayed 2 nights as part of a group. The rooms were as expected for a moderate chain hotel - no better no worse. We arrived while they had a contractor there cleaning up a burst water pipe that, we were told, flooded the lobby. Therefore the lobby was noisy from running fans and portions were blocked by plastic sheeting,... More 

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Terri C, General Manager at Comfort Inn, responded to this review

Thank you! More 

Lexington, Kentucky
Level Contributor
7 reviews
5 of 5 stars Reviewed July 15, 2015

Comfortable size room, good size fridge and microwave. Great breakfast buffet. Very busy weekend and internet very slow. But was a very good deal compared to other places in the area. They had a quiet zone after 10pm, which was appreciated.

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Terri C, General Manager at Comfort Inn, responded to this review

The entire staff thanks you for your business and looks forward to seeing you again. Terri More 

Bourbonnais, Illinois
Level Contributor
71 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 14, 2015

We not only got a good deal on our room, but we enjoyed our stay. The staff was very friendly. The housekeeping staff greeted us when we passed by them. The desk staff was also helpful and pleasant. The room was nice and had a fridge and microwave. For a hotel room it was large. It was cleaned well every... More 

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Terri C, General Manager at Comfort Inn, responded to this review

Our staff was pleased to serve you and thanks you for taking the time to share your experience with other travelers to the area. Terri More 

Elgin, Illinois
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 30, 2015

Found the hotel staff to be helpful and courteous. Room was clean. Checking in and out was easy. The free breakfast had an array of options. We had a room on the first floor near the breakfast area. Noise was not a problem.

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Terri C, General Manager at Comfort Inn, responded to this review

We are very happy that you found our hotel to be welcoming, clean and a great value for your dollar. We look forward to your return. More 

Saint Charles, Illinois
1 review
1 of 5 stars Reviewed June 27, 2015

This property and the staff is awful! Due to weather and cancellation of an event in Bourbonnais the hotel staff was at best rude and unhelpful when requesting to cancel reservation. Clearly, this property is all about the gouging of the guest and not about doing the right thing when circumstances are out of the customers control. I will ensure... More 

Was this review helpful? Yes
Terri C, General Manager at Comfort Inn, responded to this review

We have many teams stay at our hotel for their tournaments that understand our cancellation policy and enjoy their stay. For one reason or another (weather-lost and did not make it to the finals) that come and plan a weekend at the hotel. Your confirmation letter and the front desk associate explained the cancellation policy at the time of your... More 

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