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Holiday Inn Bolingbrook

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205 Remington Boulevard, Bolingbrook, IL 60440
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Holiday Inn Bolingbrook
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128 Reviews from our TripAdvisor Community

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Traveler rating
    54
    34
    21
    12
    7
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26
16
8
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
  • All months
    (128)
  • Mar-May only
    (31)
  • Jun-Aug only
    (46)
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    (25)
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    (26)
All months
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I have stayed at this hotel several times over the last 10 years. The rooms are not very clean and are dated. The exercise room is very small and has limited options. On one visit I was overcharged and the hotel refused to correct my bill. Ask to not be assigned to a room off I-55. If you are so... More 

Was this review helpful? Yes
LRyan205, Manager at Holiday Inn Bolingbrook, responded to this review

I you feel this way about our hotel. I have to admit your experience is not the typical response we are accustomed to from our guests. I am very sorry if you did not have a memorable stay. I noticed that you reported your stay with us was all the way back in February 2015. You sound like a seasoned... More 

Lewistown, Illinois
Level Contributor
43 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We normally stay at the Hilton property next door, but it was booked for our particular stay. I did have points to stay for a reduced price as well. The hotel is in a great location, the lobby is spacious, and it includes a hotel bar which is a plus. The breakfast staff on Monday morning were amazing! They were... More 

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LRyan205, Manager at Holiday Inn Bolingbrook, responded to this review

I am glad you decided to give the Holiday Inn and Suites a try. Although you did not approve of the job the housekeeping department did, I am glad you enjoyed the rest of the hotel. Please be advised that we have used your comments to retrain the housekeeping staff. Feedback like you provided are vital as we strive to... More 

Newmarket, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Stayed for 4 nights for a soccer tournament. There was a very big wet spot under the air conditioner in our room. The front desk twice said they would do something about it, but they never did. The WiFi was very inconsistent. Told us they would open the breakfast early for an early game, but didn't. Room needed a thorough... More 

Was this review helpful? Yes 1
LRyan205, Manager at Holiday Inn Bolingbrook, responded to this review

I am very sorry that you did not have a good experience with us. I look forward to sharing your comments with the entire staff at our weekly staff meeting. I feel just horrible when I think about how we fell short of your expectations. That was never our intent and we will use your experience to improve as a... More 

St. Louis, MO
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel staff was friendly and check-in/out was very easy. The pool/spa/sauna was well maintained and is open until midnight. The rooms were nice and beds were comfortable. There are several places nearby to eat, if the restaurant inside is closed.

Was this review helpful? Yes
LRyan205, Manager at Holiday Inn Bolingbrook, responded to this review

Thank you for taking the time to write a review. I am really glad to see that you experienced some of our most popular attractions at the hotel. Our indoor pool is truly enjoyable for both families and those looking to unwind after a long day. In addition, we have one of the best staffs in the industry to cater... More 

Gurnee, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Checked in on Friday. requested to get an extra card but couldn't because the keys were locked in a drawer. Then went to the little store next to the desk got a soda chips and a beach ball gave them money and was told that we couldn't buy it because they didn't have any change in the cash drawer. That... More 

Was this review helpful? Yes
LRyan205, Manager at Holiday Inn Bolingbrook, responded to this review

Dear Joe S, I am very sorry to hear that you had an unpleasant stay with us. The description of your stay with us is not typical of this hotel. Our staff goes above and beyond to create a memorable guest experience. I am very sorry that we let you down. I would like the opportunity to make it right... More 

Houston, Texas
Level Contributor
204 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here due to work. As for the hotel it needs a new look, but some of the people like Peter in the bar, Linda and Hernandez don't remember his 1st name were great, they help with Dining. These people are what makes you want to come back. If you are staying for a long time, make sure you... More 

Was this review helpful? Yes
LRyan205, Manager at Holiday Inn Bolingbrook, responded to this review

Thank you for your recent review. You are absolutely right, both the service and the food at the hotel are amazing. We offer a wide variety of soups each day from Florentino;s award winning Chicken Tortilla, to mouth watering Tuscan Meatball. The hotel is located just off interstate 55 and just a short 20 minute ride into Chicago. We hope... More 

Goodyear, Arizona
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 26, 2015

My wife and I were here for our granddaughter's high school graduation. We were only visit for about 48 hours and a good night sleep was important. Good hotel with surrounding good restaurants and places to shop. The hotel was quiet and it had a great shower, one of the best showers we've had in a long time. Great prices... More 

Was this review helpful? Yes
LRyan205, Manager at Holiday Inn Bolingbrook, responded to this review

Thank you for writing a review. I am glad you took advantage of our newly renovated bathrooms. The shower is truly amazing. You can unwind even after the most hectic days. I hope you had a chance to visit our indoor pool. Guest s of the hotel love taking a refreshing swim after long day. We look forward to your... More 

Jacksonville, IL
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 24, 2015

The hotel is near the interstate so there is easy access. The rooms are spacious and clean. The beds and pillows were comfortable and they have free wi-fi. Check in was a breeze, the staff friendly. We stopped in the bar after returning for the night. The bartender was very friendly. We had their breakfast buffet the next morning. I... More 

Was this review helpful? Yes
LRyan205, Manager at Holiday Inn Bolingbrook, responded to this review

Thank you for your recent review. I have shared your comments with the rest of the staff. The Holiday Inn Bolingbrook is a gem of a hotel. Our hotel is located just off of interstate 55 and we are the only full service hotel in Bolingbrook. We look forward to seeing you again soon. More 

Orlando
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed April 21, 2015

I spent a couple of nights at the Holiday Inn while attending a local Bolingbrook business conference. Although frontdesk staff were not noteworthy, the wait staff in the restaurant at breakfast were great. I ate there twice and enjoyed my breakfast. The morning buffet has plenty of hot/cold variety for $9.95. My room was clean and well-maintained. The bed was... More 

Was this review helpful? Yes
Chicago, Illinois
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 7, 2015 via mobile

My family and I stayed at this hotel and all I can say is....ABSOLUTELY GORGEOUS!! What a great hotel. The lobby and room was awesome!! The pool and hot tub were amazing. The staff was great also. The hotel seems more like a business hotel but we were never made to feel like we didn't belong. I would recommend this... More 

Was this review helpful? Yes
LRyan205, General Manager at Holiday Inn Bolingbrook, responded to this review

Thank you for taking the time to write a review. We strive to create a memorable stay for each and every one of our hotel guests. I am glad to hear you were pleased with your recent stay with us. More 

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