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Holiday Inn Bolingbrook

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205 Remington Boulevard, Bolingbrook, IL 60440
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1 room 1 guest
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Holiday Inn Bolingbrook
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132 Reviews from our TripAdvisor Community

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Traveler rating
    55
    36
    22
    12
    7
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28
16
8
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Knoxville, Tennessee
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is one of the best Holiday Inns I have stayed in. The hotel staff was so pleasant, they made you feel welcome, and like you were part of the family! Front Desk Clerk Brandon was extremely helpful during our reservation process and provided us with valuable information which made an additional nights' stay just what the doctor ordered. The... More 

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Stanley, Wisconsin
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I can't really complain too much about this place. Our room was nice and clean, staff was friendly, the pool was nice! I guess the only really negative is that you have to pay for breakfast in the morning it doesn't come with the room rate and it's ok and it's expensive. Don't like that you can't take it back... More 

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Phoenix, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great ambience for suburban fun location. Rooms are updated and clean. Desk staff very helpful and efficient. The location is convenient to freeway and many local business operations. Onsite breakfast restaurant offers good food to start your day.

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Kansas City, Missouri
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very clean. It has a bar and restaurant as well. The restaurant had really good food and the bar area was relaxing. Friendly people and great service as usual for IHG brand. I only gave it 4 out of 5 because breakfast wasn't free like other IHG hotels.

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Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 16, 2015

I have stayed at this hotel several times over the last 10 years. The rooms are not very clean and are dated. The exercise room is very small and has limited options. On one visit I was overcharged and the hotel refused to correct my bill. Ask to not be assigned to a room off I-55. If you are so... More 

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LRyan205, Manager at Holiday Inn Bolingbrook, responded to this review

I you feel this way about our hotel. I have to admit your experience is not the typical response we are accustomed to from our guests. I am very sorry if you did not have a memorable stay. I noticed that you reported your stay with us was all the way back in February 2015. You sound like a seasoned... More 

Lewistown, Illinois
Level Contributor
44 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed July 14, 2015

We normally stay at the Hilton property next door, but it was booked for our particular stay. I did have points to stay for a reduced price as well. The hotel is in a great location, the lobby is spacious, and it includes a hotel bar which is a plus. The breakfast staff on Monday morning were amazing! They were... More 

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LRyan205, Manager at Holiday Inn Bolingbrook, responded to this review

I am glad you decided to give the Holiday Inn and Suites a try. Although you did not approve of the job the housekeeping department did, I am glad you enjoyed the rest of the hotel. Please be advised that we have used your comments to retrain the housekeeping staff. Feedback like you provided are vital as we strive to... More 

Newmarket, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 14, 2015

Stayed for 4 nights for a soccer tournament. There was a very big wet spot under the air conditioner in our room. The front desk twice said they would do something about it, but they never did. The WiFi was very inconsistent. Told us they would open the breakfast early for an early game, but didn't. Room needed a thorough... More 

Was this review helpful? Yes 1
LRyan205, Manager at Holiday Inn Bolingbrook, responded to this review

I am very sorry that you did not have a good experience with us. I look forward to sharing your comments with the entire staff at our weekly staff meeting. I feel just horrible when I think about how we fell short of your expectations. That was never our intent and we will use your experience to improve as a... More 

St. Louis, MO
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 7, 2015

The hotel staff was friendly and check-in/out was very easy. The pool/spa/sauna was well maintained and is open until midnight. The rooms were nice and beds were comfortable. There are several places nearby to eat, if the restaurant inside is closed.

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LRyan205, Manager at Holiday Inn Bolingbrook, responded to this review

Thank you for taking the time to write a review. I am really glad to see that you experienced some of our most popular attractions at the hotel. Our indoor pool is truly enjoyable for both families and those looking to unwind after a long day. In addition, we have one of the best staffs in the industry to cater... More 

Gurnee, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 6, 2015

Checked in on Friday. requested to get an extra card but couldn't because the keys were locked in a drawer. Then went to the little store next to the desk got a soda chips and a beach ball gave them money and was told that we couldn't buy it because they didn't have any change in the cash drawer. That... More 

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LRyan205, Manager at Holiday Inn Bolingbrook, responded to this review

Dear Joe S, I am very sorry to hear that you had an unpleasant stay with us. The description of your stay with us is not typical of this hotel. Our staff goes above and beyond to create a memorable guest experience. I am very sorry that we let you down. I would like the opportunity to make it right... More 

Houston, Texas
Level Contributor
214 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 28, 2015

We stayed here due to work. As for the hotel it needs a new look, but some of the people like Peter in the bar, Linda and Hernandez don't remember his 1st name were great, they help with Dining. These people are what makes you want to come back. If you are staying for a long time, make sure you... More 

Was this review helpful? Yes
LRyan205, Manager at Holiday Inn Bolingbrook, responded to this review

Thank you for your recent review. You are absolutely right, both the service and the food at the hotel are amazing. We offer a wide variety of soups each day from Florentino;s award winning Chicken Tortilla, to mouth watering Tuscan Meatball. The hotel is located just off interstate 55 and just a short 20 minute ride into Chicago. We hope... More 

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