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Holiday Inn Bolingbrook

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205 Remington Boulevard, Bolingbrook, IL 60440
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Holiday Inn Bolingbrook
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144 Reviews from our TripAdvisor Community

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Madison, Wisconsin
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I've stayed at several Holiday Inns all across the country and even Europe, and I've never seen one in as bad of shape as this one. This is not what I expect from the Holiday Inn brand. This hotel is very run down and dirty. I found long black strands of hair in my room and bathroom. I checked my... More 

Helpful?
Thank Lauren H
Hinsdale, Illinois
1 review
1 of 5 stars Reviewed 1 week ago

the hotel is okay- we stayed over 8 times last year. however, i was double charged the full amount TWICE. hotel says it is because of untrained staff, but this time i alerted the check in girl before i left, and my card was charged AGAIN a full 2 days later. Looks like soemone is stealing from t he hotel.... More 

Helpful?
Thank emma b
Marcellus, Michigan
Level Contributor
182 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was my first stay at this hotel. The lobby is nice but a little dated. There is a small restaurant off to the left of the front desk. This is where I paid to eat breakfast. They have a buffet. The room was nice and spacious with a small kitchenette and living room area. Once again, a little dated... More 

Helpful?
1 Thank svanwass
LRyan205, Manager at Holiday Inn Bolingbrook, responded to this review

Dear svanwass, Thank you for staying with us and taking the time to write a review. I am very sorry to hear that we fell short of your expectations. Please be assured we are looking into the problem you had with the heater. A noisy heater is the last thing you need when your looking for a restful night of... More 

Morris, Illinois
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

The rooms here are really nice. We love the king bed with full sized pillows. They have a good breakfast buffet that's better than your best continental breakfast. Front counter help have always been professional. It's a busy hotel when there are events going on so be sure you call them directly to book a room as when we tried... More 

Helpful?
Thank Gina Q
LRyan205, Manager at Holiday Inn Bolingbrook, responded to this review

Dear Gina Q, Thank you for staying with us during your recent visit to the Bolingbrook area. We were honored to have you as one of our guests. I am so happy to hear that we created a memorable stay for you and your family. The staff here at the hotel is committed to excellence and looks forward to your... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed December 27, 2015

Second or third stay here. Everything was adequate. Would be nice for the bathrooms to have vent fans. Was under impression this hotel served complimentary breakfast. Not the case. It was $10 a person. Convenient to I-55 and the tollway. Good rate due to the close proximity of Chicago.

Helpful?
Thank Denise S
LRyan205, Manager at Holiday Inn Bolingbrook, responded to this review

Dear Denise, Thank you for staying with us. We truly appreciate your patronage. Holiday Inn does not provide complimentary breakfast. We are a full service hotel, and we do offer a rate that is inclusive of a made to order breakfast. I would be glad to assist you with any future reservations. Please email at lryan@bolingbrookholidayinn if I may be... More 

Plant City, FL
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 19, 2015

Many amenities, as expected from a Holiday Inn. Great location right off the expressway (I-55) in Bolingbrook. Ask for a room "away from the interstate" for a quieter night's sleep. Nice bathroom and towels, too.

Helpful?
Thank FLApoolqueen
Champaign, Illinois
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 17, 2015 via mobile

We stayed at this hotel because we we're part of a wedding party. We opted to get a suite which has two rooms with a bathroom that can be accessed from both rooms. The two rooms are actually divided by a wall and door which was especially helpful while staying here with our one year old. A lot of suites... More 

Helpful?
Thank vjoyb
IHGCare, Guest Relations Manager at Holiday Inn Bolingbrook, responded to this review

Dear vjoyb, Thank you for writing us a review. Please accept my sincere apology for the shortcomings you experienced during your stay especially that the breakfast selections less than satisfactory and elevator which was working slow. Rest assured, your review will be used to reconsider improvements needed. We give the utmost importance to our guest comments as they help us... More 

Freeburg
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 8, 2015

One of the best experiences we ever had. Upon arriving we were greeted by two very nice and helpful staff. The one staff member let us know about the mall, theater and a few nice restaurants. The room was clean a and had no bad Oder. The pool was large a very well kept. Not a big fan or saunas,... More 

Helpful?
Thank Robert K
Greensboro, North Carolina
Level Contributor
530 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
2 of 5 stars Reviewed September 19, 2015

Hotel, old.....service pretty bad, and very uncaring. Internet was basically non-exsistant. AC ran almost constantly, and VERY loud. Didn't feel like the employees care about their guests NOR their workplace.

Helpful?
Thank rryan313131
IHGCare, Guest Relations Manager at Holiday Inn Bolingbrook, responded to this review

Dear rryan313131, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations with regard to customer service, poor internet connection and loud air conditioning unit. Please accept our... More 

Boston, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 8, 2015

I usually stay here or at the Hampton Inn several times a year when traveling to this area. I usually pick the HI property because i want to maintain my Platinum status. What s Right about this place? Great friendly staff. Decent evening food. Small sundry shop. Pool and exercise room are good. Rooms are well maintained and the staff... More 

Helpful?
Thank Kevin A
IHGCare, Guest Relations Manager at Holiday Inn Bolingbrook, responded to this review

Dear Kevin A, Thank you for your patronage as an IHG Rewards Club Platinum Member and for posting a candid feedback from your recent stay with us. It is great to see that you were able to appreciate the service provided by our staff, our evening meals, and the amenities provided by our hotel. However, we were concerned to see... More 

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