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Quality Inn

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175 West Remington Boulevard, Bolingbrook, IL 60440 (Formerly Bolingbrook Hotel)
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44 reviews from our community

Traveler rating
    16
    15
    8
    2
    3
See reviews for
13
12
1
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Green Bay, Wisconsin
Top Contributor
64 reviews 64 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent one night at this Quality Inn in March. Room was clean and quiet and adequate. Bedding was too warm and heavy. Room heating and air conditioning unit was blowing forcefully as we came in. Turned that off so things weren't blown around and the room was quieter. Front desk was efficent. Did breakfast out so can't comment on quality.... More 

Was this review helpful? Yes 1
Quality B, Front Office Manager at Quality Inn, responded to this review

James S, Thank you for recently staying with us and reviewing your stay on tripadvisor.com. I'm delighted to hear you enjoyed your stay and we look forward to welcoming you as our guest again soon. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 9, 2015

Spent one night at the Quality Inn Bolingbrook. Hotel is clean, rooms are spacious, location perfect right on I-55, check-in and check-out was efficient, hot breakfast was good. My husband left his cellphone in the room. There was a message on our answering machine when we got home. The desk clerk called to report that housekeeping had found the phone... More 

Was this review helpful? Yes 2
Quality B, Front Office Manager at Quality Inn, responded to this review

Hanspider, Thank you for recently staying with us as well as your review on Tripadvisor. I am delighted to hear that you enjoyed your stay with us. All of our staff members are very dedicated and will do anything they can to assist any guest, including getting your cell phone back to you. We hope to see you again soon! More 

Atlanta, Illinois
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2015

Although they were in the process of updating the carpet in the lobby the night we arrive (late), the rooms themselves clearly have completed their make-over and are clean, crisp and very nice. Usually when a hotel does a make-over, they slap the paint on hap-hazardly, not the case here and it is much appreciated. Will stay here again when... More 

Was this review helpful? Yes 1
Quality B, Front Office Manager at Quality Inn, responded to this review

ronan92, Thank you for recently staying with us and posting such a rave review. As you noted our renovations are almost complete and definetly give each room a nice, new crisp look and feel. We look forward to welcoming you again soon. More 

Indianapolis, Indiana
Top Contributor
69 reviews 69 reviews
39 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed January 7, 2015

I noticed for this property that the manager uses the same carbon-copy response to every response. I looked at some of the complaints, then walked around. Despite the manager's carbon-copy response thanking TripAdvisor critics for completing the motel's online form, those complaints were not actually addressed. Not were the repairs ever made. For instance, nearly every light fixture on the... More 

Was this review helpful? Yes
Quality B, Front Office Manager at Quality Inn, responded to this review

Old-Socialist, Thank-you for for recently staying with us as well as your TripAdvisor.com review. As you already know, your review helps us provide the highest level of satisfaction to our guests. Although all rooms have been updated with new bedding, beds, mini-fridge's and microwaves we are still working on finishing the renovations including lighting and carpeting. The biggest asset to... More 

NE Illinois
Top Contributor
56 reviews 56 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed December 1, 2014

Wow...this hotel is really neglected! Every single (and I'm not exaggerating!) light along the first floor (the only one we went to) hallway was broken...EVERY one! The room itself was average, however, I did not walk on the carpet without shoes on and cringed everytime the kids sat on it! Husband showered and said there was NO water pressure. We... More 

Was this review helpful? Yes
Quality B, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed October 13, 2014

We stood there one night my daughter left her jewelry in one of the drawers I called the next morning they couldn't find it I called when I got my bill because I got billed for pillows that I never took and I talked to the manager was supposed to call me back and I'm still waiting for call since... More 

Was this review helpful? Yes
Quality B, Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Moline, Illinois
Contributor
18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 8, 2014

Me and my wife stayed at this hotel for our 7th year anniversary. The location of the hotel was okay, as it is just down the street from I-55 highway. The service was okay I guess. Really didn't feel either good or bad about the workers there. Me and my wife was looking forward to getting in the jacuzzi, but... More 

Was this review helpful? Yes
Quality B, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

St. Louis
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 8, 2014

We stayed in a king suite with two kids. The kids had a nice pull out sofa and we had a comfy king size bed. The rooms were separated by glass doors with see thru curtains. Both rooms had tvs so the kids could watch what they wanted and we could relax and watch our own shows. The indoor pool... More 

Was this review helpful? Yes
Quality B, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Normal, Illinois, United States
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 21, 2014 via mobile

Excellent place to stay!! The lobby is spacious with a pleasant seating area. The breakfast area is spacious & the hot breakfast is good...about like other hotels that advertise a hot breakfast. They did have many other choices including fruit, yogurt, cereal, hard boiled eggs and muffins. My room was huge and immaculate!!! There was a microwave & a good... More 

Was this review helpful? Yes 1
Quality B, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Toronto, Canada
Top Contributor
103 reviews 103 reviews
43 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed August 4, 2014

What a pleasant surprise when we checked into our room and found we had a jacuzzi tub to go along with our king size bed. It was nice to relax in the tub after a day of site seeing and shopping. There was a separate tub/shower combination with plenty of soft towels and hot water. Our room had all the... More 

Was this review helpful? Yes
Quality B, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

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