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Quality Inn

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175 West Remington Boulevard, Bolingbrook, IL 60440 (Formerly Bolingbrook Hotel)
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46 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
  • All months
    (46)
  • Mar-May only
    (10)
  • Jun-Aug only
    (17)
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    (10)
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Chateauguay, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have been to this hotel many times. Last time it was June 5, 2014. We loved the fact that the location was convenient and close to the highway. The place was clean and upgraded (fridge and microwave in the room and renovated bathrooms). Unfortunately, I will never go back because someone stole us a brand new cream (H2O+ worth... More 

Was this review helpful? Yes
Quality B, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 12, 2015

My stay at the Bolingbrook Quality Inn was wonderful. Quiet and comfortable. The bed surpassed the place I stayed in Vegas. The hot tub felt great after a long day. The hotel staff was extremely helpful. I arrived with a migraine and forgot my non-aspirin at home. They were able to provide packets for me each time it started to... More 

Was this review helpful? Yes 1
Quality B, General Manager at Quality Inn, responded to this review

Dear Guests, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I am glad that your experience was positive... More 

Green Bay, Wisconsin
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 31, 2015

Spent one night at this Quality Inn in March. Room was clean and quiet and adequate. Bedding was too warm and heavy. Room heating and air conditioning unit was blowing forcefully as we came in. Turned that off so things weren't blown around and the room was quieter. Front desk was efficent. Did breakfast out so can't comment on quality.... More 

Was this review helpful? Yes 1
Quality B, Front Office Manager at Quality Inn, responded to this review

James S, Thank you for recently staying with us and reviewing your stay on tripadvisor.com. I'm delighted to hear you enjoyed your stay and we look forward to welcoming you as our guest again soon. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 9, 2015

Spent one night at the Quality Inn Bolingbrook. Hotel is clean, rooms are spacious, location perfect right on I-55, check-in and check-out was efficient, hot breakfast was good. My husband left his cellphone in the room. There was a message on our answering machine when we got home. The desk clerk called to report that housekeeping had found the phone... More 

Was this review helpful? Yes 2
Quality B, Front Office Manager at Quality Inn, responded to this review

Hanspider, Thank you for recently staying with us as well as your review on Tripadvisor. I am delighted to hear that you enjoyed your stay with us. All of our staff members are very dedicated and will do anything they can to assist any guest, including getting your cell phone back to you. We hope to see you again soon! More 

Atlanta, Illinois
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 21, 2015

Although they were in the process of updating the carpet in the lobby the night we arrive (late), the rooms themselves clearly have completed their make-over and are clean, crisp and very nice. Usually when a hotel does a make-over, they slap the paint on hap-hazardly, not the case here and it is much appreciated. Will stay here again when... More 

Was this review helpful? Yes 1
Quality B, Front Office Manager at Quality Inn, responded to this review

ronan92, Thank you for recently staying with us and posting such a rave review. As you noted our renovations are almost complete and definetly give each room a nice, new crisp look and feel. We look forward to welcoming you again soon. More 

Indianapolis, Indiana
Level Contributor
94 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed January 7, 2015

I noticed for this property that the manager uses the same carbon-copy response to every response. I looked at some of the complaints, then walked around. Despite the manager's carbon-copy response thanking TripAdvisor critics for completing the motel's online form, those complaints were not actually addressed. Not were the repairs ever made. For instance, nearly every light fixture on the... More 

Was this review helpful? Yes
Quality B, Front Office Manager at Quality Inn, responded to this review

Old-Socialist, Thank-you for for recently staying with us as well as your TripAdvisor.com review. As you already know, your review helps us provide the highest level of satisfaction to our guests. Although all rooms have been updated with new bedding, beds, mini-fridge's and microwaves we are still working on finishing the renovations including lighting and carpeting. The biggest asset to... More 

NE Illinois
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed December 1, 2014

Wow...this hotel is really neglected! Every single (and I'm not exaggerating!) light along the first floor (the only one we went to) hallway was broken...EVERY one! The room itself was average, however, I did not walk on the carpet without shoes on and cringed everytime the kids sat on it! Husband showered and said there was NO water pressure. We... More 

Was this review helpful? Yes
Quality B, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed October 13, 2014

We stood there one night my daughter left her jewelry in one of the drawers I called the next morning they couldn't find it I called when I got my bill because I got billed for pillows that I never took and I talked to the manager was supposed to call me back and I'm still waiting for call since... More 

Was this review helpful? Yes
Quality B, Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Moline, Illinois
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 8, 2014

Me and my wife stayed at this hotel for our 7th year anniversary. The location of the hotel was okay, as it is just down the street from I-55 highway. The service was okay I guess. Really didn't feel either good or bad about the workers there. Me and my wife was looking forward to getting in the jacuzzi, but... More 

Was this review helpful? Yes
Quality B, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

St. Louis
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed October 8, 2014

We stayed in a king suite with two kids. The kids had a nice pull out sofa and we had a comfy king size bed. The rooms were separated by glass doors with see thru curtains. Both rooms had tvs so the kids could watch what they wanted and we could relax and watch our own shows. The indoor pool... More 

Was this review helpful? Yes
Quality B, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

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