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aloft Bolingbrook

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500 Janes Avenue, Bolingbrook, IL 60490
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243 Reviews from our TripAdvisor Community

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Level Contributor
86 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

drop at this hotel located in the heart of Bolingbrook's shopping center. We took our newly "teenaged" nieces and nephews for an overnight stay. This was not the first Aloft we had ever stayed at, but it was the first for the kids and they had a blast. Very close to the mall, restaurants, movie theater, etc. Aloft is known... More 

Helpful?
1 Thank bagelsnob
USA
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed here three times for business purposes. The hotel is located in Bolingbrook IL which is on the suburbs of Chicago. Aloft is a "chic" brand within the SPG properties. It definitely tries to achieve this by the decor they had on the floor. When walking into the hotel, you'll notice a small counter where you can check-in. There's... More 

Helpful?
1 Thank Jing C
Prague
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Had a predictable experience at this hotel. It is in a decent location adjacent to lots of shopping. Lots of great staff... currently they are renovating several floors to make it appear more "hip" but things were clean and quiet and Im okay with that.

Helpful?
Thank C B
Lowell
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Aloft has a very cool design. The rooms are immaculate and well put together. The staff are friendly and outgoing. The bartender was inventive and helpful. The pool area has a great look also. The tv in our room didn't work but that was the only negative I have for Aloft.

Helpful?
1 Thank Mrsklotz
Megan L, Starwood Hotels at aloft Bolingbrook, responded to this review

Dear MrsKlotz, Thank you for your review. Our team's top priority is to deliver excellent service to our guests, so we're pleased to hear you received an excellent experience during your stay. We do apologize for the complication you encountered with your TV and have notified engineering to further investigate and rectify appropriately. Thanks again, and we hope to see... More 

Ann Arbor, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 28, 2015

Only stayed one night at the aLoft Bolingbrook, but the service was memorable! Fontane at the desk knows how to exceed the guests expectations with going the extra mile at check-in. He was personable with us and really made us feel welcome. Aside from the service the room was very clean. I will be back!

Helpful?
1 Thank Brittany V
Megan L, Starwood Hotels at aloft Bolingbrook, responded to this review

Dear Brittany V, Our team works hard to deliver great service to our guests, so we are thrilled to hear you encountered just that during your stay. We will be sure to congratulate Fontane and the rest of our team on going above and beyond to make your experience memorable. Thank you for taking the time to share your review... More 

Hebron, Indiana
1 review
2 of 5 stars Reviewed December 9, 2015

The staff at the front desk and WXYZ Bar were kind and wonderful. It was my birthday, and I was even given a coupon for the Bar! The room was clean. However, all public areas are falling apart, from wallpaper sliding off the walls to scratched lamp shades to weak velcro around overhead lighting fixtures, the place looks gross. Also,... More 

Helpful?
Thank KatyAnnCody
Megan L, Starwood Hotels at aloft Bolingbrook, responded to this review

Dear KatyAnnCody, While we are thrilled to hear our W XYZ bar team made your birthday special, we are disheartened to hear the rest of your stay fell below expectations. We strive to maintain a quiet environment so all of our guests can relax, and we sincerely apologize for being disturbed by noisy guests during your stay. Additionally, we have... More 

Dublin, Ohio
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed October 13, 2015 via mobile

I gave this hotel another chance because I had to for business. I was once again disappointed and ended up leaving half way through the stay. Dirty carpet and walls were expected but the ants all over the desk, on multiple occasions, were too much for me. I made sure everyone in my party knew why I was switching hotels... More 

Helpful?
1 Thank lovesthebeach1384
Megan L, Starwood Hotels at aloft Bolingbrook, responded to this review

Dear lovesthebeach1384, Rest assured, we take pests of any kind very seriously at our hotel and have immediately addressed your comments to ensure we are delivering a clean atmosphere. Additionally, we are pleased to share that we have plans to begin our renovation later this year which includes replacement of all carpets. Our General Manager, Zoe Jankovic, would love the... More 

Chicago, Illinois
Level Contributor
88 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed October 12, 2015

This is a slick joint at first glance, but after the initial WOW factor is was rather ordinary. Our room (an upgrade to a suite since our son was getting married nearby) was spacious, but the layout was not ideal. See photos There was abundant seating space, yet it was more conference room-like than relaxing. There was a pool -... More 

Helpful?
Thank Lafemmegiselle
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed September 20, 2015 via mobile

This was the first time staying at the aloft. The lobby is very eye catching, very eclectic, the staff was extremely pleasant and helpful. Unfortunately I will not stay at this paticular location again if in this area for business and will think twice about possibly staying at the Aloft In the future in another state if they all mirror... More 

Helpful?
Thank Kris J
Megan L, Starwood Hotels at aloft Bolingbrook, responded to this review

Dear Kris J, While we are pleased to hear you enjoyed our modern design and friendly team, we are very sorry you were disturbed by noise during your stay. We truly regret this put a damper on your experience, and appreciate you taking the time to share your feedback with our team. All the best More 

Chicago, Illinois, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 15, 2015 via mobile

This hotel was recommended by the bride and groom of a wedding we attended. We went in not knowing anything about this brand of hotel but were very pleasantly surprised. The check-in process was painfully slow but the room was very clean and different. This hotel is very retro and if you are a hipster you will love the hotel.... More 

Helpful?
Thank LilPig115
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