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aloft Bolingbrook

3.0 of 5 500 Janes Avenue, Bolingbrook, IL 60490
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aloft Bolingbrook
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aloft Bolingbrook
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194 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I arrived late on a Friday evening for my one-night-stay very anxious to get some sleep. My boyfriend and I were happily greeted by Tony at the front desk. He checked us in promptly and with a fantastic attitude. (Every time we've stayed here the clerks have all been very nice and welcoming) our evening was quiet and lovely. Tony... More

Was this review helpful? Yes
Megan L, Starwood Hotels at aloft Bolingbrook, responded to this review

Dear Missmegoo, Thank you so much for your raving review. Our team is dedicated to going above and beyond to make our guests have the best stay, and we will congratulate Tony on his outstanding service to you. Thanks again for sharing, and we hope to see you again soon. All the best. More

Naperville, Illinois, United States
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a self-consciously contemporary hotel near I-355 and Boughton Road. Access to local shopping and restaurants is very convenient, as is access by either I-55 or I-88 to the western suburbs and Chicago proper. The hotel is relatively new. The staff was very friendly and helpful, The room was comfortable, and I appreciated the ample surfaces for stuff and... More

Was this review helpful? Yes
St. Louis, MO
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed here twice over the last month for business. The staff is always very welcoming and eager to help in any way. Loved the fitness area, salt water pool and lounge area. Rooms are ok. Beds and pillows are typical nothing spectacular. The media connection center in the rooms is a plus. I was able to hook my iPad... More

Was this review helpful? Yes 1
Megan L, Starwood Hotels at aloft Bolingbrook, responded to this review

Dear Jamie80, We are delighted you continue to love your stay each time you visit with us and like our amenities and services. Thank you for sharing with us, and we look forward to your next stay with us soon. Take care. More

North Carolina
Top Contributor
95 reviews 95 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not much more. OK property, location is close to restaurants and shopping, but just average. Small rooms, but clean and taken care of. Nice touch with a refrigerator in the room, but it didn't work very well. Had problems with the TV remote as well. Good for a quick one night stay....not much more.

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1 review
2 of 5 stars Reviewed 4 weeks ago

Clean, conveniently located by the mall and several restaurants. Check in was slow and the clerk did not know how to add a credit card to the account. Front desk staff very nice and friendly. First night the TV remote stopped working and was replaced. Breakfast is way too expensive for the selection and quality. Inconvenient waiting to pay while... More

Was this review helpful? Yes
Megan L, Starwood Hotels at aloft Bolingbrook, responded to this review

Dear Rob M, We sincerely apologize for the complications you experienced during your stay with us. We strive to provide prompt service when our guests experience problems with their guest rooms, and we are very sorry this was not the case during your visit as this is not the standard we uphold our team to deliver. Rest assured, your comments... More

A TripAdvisor Member
1 of 5 stars Reviewed 5 weeks ago

I got off a 3 hour flight at 10:30PM to find my room cancelled with an offer to wait 20 minutes for a cab and stay at a hotel 20 minutes away. This is the 4th time I have stated at this hotel and my company uses it regularly, which makes this experience all the worse. Terrible service experience.

Was this review helpful? Yes
Megan L, Starwood Hotels at aloft Bolingbrook, responded to this review

Dear TripAdvisor Member, We sincerely apologize for the inconvenience you experienced with our hotel. Unfortunately, we were accidentally overbooked that evening and are very sorry you were forced to stay at other accommodations that evening. We are aware that you have been in communication with our General Manager and hope that we will have the future opportunity to make this... More

12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel was very clean and the staff was friendly and helpful. Thought it was a little pricey for no bigger than the room was. Bed and pillows were comfortable enough. No breakfast included in price. Nice bar and pool area.

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Monteveglio, Italy
17 reviews 17 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 21, 2014

I've been there twice for business. It's a good hotel compared to the other hotels in the area. The room is fine for one person, very peaceful, I slept very well. Wifi internet is free for guests. There's no breakfast included, but a small shop where you can get everything you need for it. I liked the bar, which proposes... More

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1 review
5 of 5 stars Reviewed August 18, 2014

I stayed at Aloft with a group of girls and we had a fantastic time! The staff was very accommodating, friendly and very professional. The rooms were very clean, spacious and very nice. I would recommend this hotel to anyone staying in the area!!

Was this review helpful? Yes
Megan L, Starwood Hotels at aloft Bolingbrook, responded to this review

Dear Kristen M, Thank you for your raving review. We are ecstatic to hear you had a wonderful time with your friends at our hotel and loved our clean guest rooms in addition to our friendly staff. Thank you for your recommendation, and we hope to see you for another girls’ night soon. Take care More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 18, 2014

I just returned from aloft Bolingbrook, for two nights I was overall pleased with the experience, but I was quite disappointed when I checked in I specifically asked when making the reservation to request a rollaway bed The reservationist said she put a request in for one, I also called to confirm this with the hotel the day before I... More

Was this review helpful? Yes
Megan L, Starwood Hotels at aloft Bolingbrook, responded to this review

Dear Hotelyem, We are very sorry to disappoint you during you recent stay with us. We understand how important it is to provide clear information to guests prior to their stay, and we sincerely apologize for the confusion in regard to the roll-away bed and the inconvenience it caused you and your family. Thank you for taking the time to... More

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Additional Information about aloft Bolingbrook

Address: 500 Janes Avenue, Bolingbrook, IL 60490
Phone Number:
Location: United States > Illinois > DuPage County > Bolingbrook
Price Range (Based on Average Rates): $$
Hotel Class:3 star — aloft Bolingbrook 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Aloft Bolingbrook Hotel Bolingbrook

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