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All 23 Bloomington hotels

Holiday Inn & Suites Airport

3.5 of 5 Hotel   |   3202 E Empire St, Bloomington, IL 61704
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Ranked #6 of 23 Hotels in Bloomington
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 3 days ago
SED0927 Springfield, Illinois
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176 reviews from our community

Traveler rating
    98
    47
    13
    11
    7
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49
29
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68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Springfield, Illinois
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I travel 20k + miles annually through central & southern Illinois and this is one of the best hotels I visit. Excellent hospitality, always clean and well maintained. Easy to understand why this property and team have received multiple lodging & service awards.

Was this review helpful? Yes
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Happy Monday! It is truly wonderful to read such great comments from a seasoned traveler. Knowing how much you travel and that our hotel excelled on service during your stay, means so much to our management team and also staff. Thank you so very much and we do look forward to your return in the near future. We will continue... More 

Normal, Illinois
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have had the opportunity to be a part of and attend several events at this hotel. The service and facilities have always been top notch. Their ballroom was always set up in advance of the event and immaculate. Staff was extremely attentive and polite. I would highly recommend this hotel for business meetings, fund-raisers or general events !!

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NORMAL
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

This is a beautiful property. The staff was warm and welcoming. I attended an event and the room was clean, decorated tastefully, and set up well. The food was excellent and the event staff was very quick to clear plates. The bar was well-stocked and the line moved fast. I would definitely attend an event and stay at this hotel... More 

Was this review helpful? Yes 1
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you so much for your favorable comments in regards to our hotel and the banquet facility. I am so excited to hear of your experience and your satisfaction with the services. We welcome you to return in the very near future and look forward to your attendance at events held at our hotel. Our ballroom will hold up to... More 

Chicago, Illinois
1 review
1 of 5 stars Reviewed 4 days ago NEW

When i arrived the hotel was flooded and i was informed this was the SECOND time a pipe had burst in this hotel just in the past two months! and that they usually have pipes burst every winter, WOW how could you not have this issue taken care of? second of all the heater was very loud in my room... More 

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MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

We have alerted Tripadvisor to remove this from our site as this was posted by a past employee whom is simply disgruntled. Please disregard the content. Thank you, Michelle Irvin, CHA, CFBE General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

We checked in rather late in the evening, but check-in was fast and efficient. We arrived in our room and was pleased with the size of the room. The room had 2 queen beds, with a separate sofa/TV area with microwave and refrigerator. The beds/pillows were comfortable. Our room and bathroom were very clean. We slept well without any distractions.... More 

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MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you so much for your detailed review. Guests such as yourself are so valuable to our hotel and our future success. We enjoy hearing how our hotel performs in service and cleanliness. It is also important to hear that the amenities met your needs too. We look forward to your future stay and do hope you will visit us... More 

Bloomingdale, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here on a Friday night. We had two rooms...both were huge. Very comfortable and clean. The staff was friendly and extremely helpful. The pool was great--the kids loved it. My only complaint was the fact breakfast was $10 per person and we were traveling with several children. I would definitely recommend this hotel to families/business travelers.

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MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

We are so happy to hear you enjoyed the hotel and the spacious rooms of which worked out so well for you and your children. Breakfast is a chef prepared, hot breakfast buffet priced at $9.99 for adults or $5.99 for continental and children under 12 are priced at $3.89. We also have a healthy breakfast bag to go option... More 

Top Contributor
120 reviews 120 reviews
26 hotel reviews
84 helpful votes 84 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Our heater/cooler could not be shut off. It was cold outside. We did not need it. The stupid thing rn all night, clicked on every 5 min. Got no sleep. It was Christmas Eve. No breakfast the next day. Got my bill wrong....charged double for pet fee. The one thing this hotel has going for it is the attached restaurant!... More 

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MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

We are so very sorry to hear of your dissatisfaction with the HVAC in your guest room. Had we of been alerted, we could have easily provided an alternative room so that you could have slept well. We would never knowingly place you in a room with a unit that was not "clicking" on and off. Our front desk team... More 

Columbus, Nebraska
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 9, 2014

We stayed at this hotel on a weekend when they had a toy show going on. We had stayed up into the night and was hoping to sleep in during the morning. We were on the third floor. They had placed dogs on upper floors because of the toy show. It was noisy with barking. Two doors down from us... More 

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MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

First let me apologize for the fact that we had guests that did not alert us of their pets and secondly, that these dogs disturbed your stay. We are a pet friendly hotel but do our best to ensure those with pets are fully aware of our policy upon arrival. We have never had an issue with the guests that... More 

Radcliff, Kentucky
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 3, 2014

We chose this hotel because it was just block from a cemetery we were attending services at. My family and I did enjoy what time we did get to spend at the hotel though, and my daughter loved the indoor pool!

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MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you so very much for your kind review. I am sorry for your loss. Our location is convenient to many restaurants, the airport, corporate centers and shopping and as you mentioned-within a half mile from a local funeral home. We are happy to hear your daughter enjoyed the pool while here and know this amenity does come in handy... More 

Gales Ferry, CT
Top Contributor
184 reviews 184 reviews
43 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed November 4, 2014

We selected this hotel because they are near the airport and they advertize shuttle service. We had a 6am flight, so planned on turning in our rental car the night before. It is a nice hotel in many ways, but very unprofessional. I shuld have gotten the hint when checking in and seeing desk staff ignoring the almost constantly ringing... More 

Was this review helpful? Yes
MIchelle I, General Manager at Holiday Inn & Suites Airport, responded to this review

We are so sorry to ready your concerns regarding the phone service at our hotel and will def look into this immediately. Our phone system has many options that reach various departments and also an option for "0" for immediate assistance...we will test this today to ensure all is working properly and corrections to be made if there is a... More 

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Additional Information about Holiday Inn & Suites Airport

Address: 3202 E Empire St, Bloomington, IL 61704
Phone Number:
Location: United States > Illinois > Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn & Suites Airport 3.5*
Number of rooms: 126
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Also Known As:
Holiday Inn And Suites Airport
Holiday Inn & Suites Airport Hotel Bloomington
Holiday Inn Airport
Holiday Inn Bloomington
Bloomington Holiday Inn
Hotel Style:
#1 Green Hotel in Bloomington
#4 Business Hotel in Bloomington

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