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All 23 Bloomington hotels

Holiday Inn & Suites Airport

3.5 of 5 Hotel   |   3202 E Empire St, Bloomington, IL 61704
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Ranked #6 of 23 Hotels in Bloomington
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 1 week ago
ma103of1 Columbus, Nebraska
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169 reviews from our community

Traveler rating
    93
    47
    13
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    6
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47
28
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbus, Nebraska
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel on a weekend when they had a toy show going on. We had stayed up into the night and was hoping to sleep in during the morning. We were on the third floor. They had placed dogs on upper floors because of the toy show. It was noisy with barking. Two doors down from us... More 

Was this review helpful? Yes
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

First let me apologize for the fact that we had guests that did not alert us of their pets and secondly, that these dogs disturbed your stay. We are a pet friendly hotel but do our best to ensure those with pets are fully aware of our policy upon arrival. We have never had an issue with the guests that... More 

Radcliff, Kentucky
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel because it was just block from a cemetery we were attending services at. My family and I did enjoy what time we did get to spend at the hotel though, and my daughter loved the indoor pool!

Was this review helpful? Yes
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you so very much for your kind review. I am sorry for your loss. Our location is convenient to many restaurants, the airport, corporate centers and shopping and as you mentioned-within a half mile from a local funeral home. We are happy to hear your daughter enjoyed the pool while here and know this amenity does come in handy... More 

Gales Ferry, CT
Top Contributor
177 reviews 177 reviews
41 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed November 4, 2014

We selected this hotel because they are near the airport and they advertize shuttle service. We had a 6am flight, so planned on turning in our rental car the night before. It is a nice hotel in many ways, but very unprofessional. I shuld have gotten the hint when checking in and seeing desk staff ignoring the almost constantly ringing... More 

Was this review helpful? Yes
MIchelle I, General Manager at Holiday Inn & Suites Airport, responded to this review

We are so sorry to ready your concerns regarding the phone service at our hotel and will def look into this immediately. Our phone system has many options that reach various departments and also an option for "0" for immediate assistance...we will test this today to ensure all is working properly and corrections to be made if there is a... More 

1 review
5 of 5 stars Reviewed November 2, 2014 via mobile

Had the opportunity to stay in this hotel over the weekend. We were impressed with the quality of the service we received from the time we checked in until we departed. The room was just as impressive. It was clean and comfortable. We would recommend this location I you are staying in the area.

Was this review helpful? Yes
MIchelle I, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you so very much for the kind remarks and also taking the time to post your view on the experience you had while staying at our hotel. We are very pleased to hear of your satisfaction and look forward to your return in the very near future. Have a great week, Michelle Irvin, CHA, CFBE General Manager More 

Effingham, Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 19, 2014 via mobile

I stay at several holiday inns on business and do commend them on the cleanliness. However, this is the first time I have ever had any problems. After checking in I went to my room to unpack and get settled in and then was ready to relax. When I pulled the covers back I noticed several long dark hairs all... More 

Was this review helpful? Yes
MIchelle I, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you for the review. I am first of all so sorry to hear of the issues with the bedding but happy to hear this was handled quickly. I do recall this issue as when there is an issue, our clerks notify all management to ensure everyone is aware and all department heads responsible are held accountable. I am happy... More 

Little Elm, Texas, United States
1 review
4 of 5 stars Reviewed October 16, 2014

All the front desk and maintenance staff were super friendly and helpful all 14 days I stayed in the hotel. The 24 hour shuttle service was an excellent amenity! I have decided this will be the hotel I stay in every time I have to come to Bloomington on business. The only thing I wish would change is the powdered... More 

Was this review helpful? Yes
MIchelle I, General Manager at Holiday Inn & Suites Airport, responded to this review

We are so grateful for the review and honest feedback. I am delighted to hear the shuttle met your needs and even more pleased to hear that we are now your hotel of choice upon your future travels. I believe a 14 day stay reflects our overall guest service of which is provided at our hotel . I will be... More 

Chesterfield, Michigan
2 reviews
5 of 5 stars Reviewed October 14, 2014

Spotless Clean, Quiet, Great Location, Friendly Staff..... My husband and I stayed at this hotel for a long weekend. The entrance and lobby was welcoming and impressive with fall decorations. We were greeted by a very friendly, smiling staff all eager to help us check in and answer questions we had. Can't remember all the names but do remember Jamie.... More 

Was this review helpful? Yes
MIchelle I, General Manager at Holiday Inn & Suites Airport, responded to this review

This has to be one of the most detailed reviews I have seen in a while. Incredible ----- We appreciate your feedback and honest review regarding your most recent stay. Guests such as yourself have made us a success and individuals like you will continue to motivate and encourage our staff members. Our team truly become more passionate about their... More 

Palatine, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 13, 2014

The wedding reception area was nice and the staff were friendly, but if you don't have to stay here I would recommend booking at one of the other hotels in the area The building isn't very old but the floors creaked and I could clearly hear the people in the rooms next to and above ours. There was also a... More 

Was this review helpful? Yes 1
MIchelle I, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you for your review. I am very sorry that you did not enjoy breakfast and would hope that you spoke to a manager of the food and beverage to voice your concerns so that they could address this right away. Our breakfast is a full buffet hosted for 3 hours daily available to all of our guests at $9.99.... More 

Bloomington, Illinois
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 8, 2014

We had our wedding reception here and the caterer and staff was amazing. Everything went well. My complaint is that we were not offered breakfast and considering the amount of money spent and the prices of rooms I would think the hotel could have complimentary breakfast. Our room was nice we stayed in 417 which is a suite. It is... More 

Was this review helpful? Yes
MIchelle I, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you for your detailed comments. I am glad you enjoyed complimentary hospitality suite for Saturday night. The discounted rate for your wedding guest room block was actually a very deep discounted rate therefore breakfast was not included. We are thrilled you were happy with the banquet staff and services. I will be sure to relay this to our staff... More 

Quincy, Illinois, United States
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 6, 2014

This hotel was recommended as one of the two hotels to call regarding my stay in Bloomington, Illinois. When I called to make reservations I asked for a possible discounted rate due to my surgery at the hospital. They gave $20.00 off a night. I booked 2 rooms at the time because my parents were going as well. However, my... More 

Was this review helpful? Yes
MIchelle I, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you for selecting our hotel and thank you for utilizing Twin City Plastic as well. Our community is so fortunate to have 3 great surgeons of Twin City Plastic located so close to our hotel. I will be sure to relay to Stacie your appreciation for the waiving of the cancellation fee. I am not sure what rate plan... More 

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Additional Information about Holiday Inn & Suites Airport

Address: 3202 E Empire St, Bloomington, IL 61704
Phone Number:
Location: United States > Illinois > Bloomington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn & Suites Airport 3.5*
Number of rooms: 126
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Also Known As:
Holiday Inn And Suites Airport
Holiday Inn & Suites Airport Hotel Bloomington
Holiday Inn Airport
Holiday Inn Bloomington
Bloomington Holiday Inn
Hotel Style:
#1 Green Hotel in Bloomington
#3 Business Hotel in Bloomington

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