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Holiday Inn & Suites Airport

GreenLeadersSilver level
3.5 of 5
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3202 E Empire St, Bloomington, IL 61704
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Holiday Inn & Suites Airport
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Ranked #7 of 23 Hotels in Bloomington
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
MBlythe1340 Bloomington, Illinois
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194 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bloomington, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

Had the chance to attend a function/event at the Holiday Inn. Each staff person we encountered was super friendly. The bartender had an incredible variety of drinks and she was amazing. The place was clean of course. And the food was very good. I would definitely recommend holding an event at this location.

Was this review helpful? Yes
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

We are honored to have had the opportunity to host your event at the Holiday Inn Hotel & Suites, Bloomington, IL. The entire staff is thrilled that you enjoyed the facilities and the food but more importantly--the employees that made your evening so amazing. Baxters American Grille, our adjoining restaurant, provides our food to our banquet/ballroom events--they are simply exceptional... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

We recently stayed at the Holiday Inn -Bloomington, IL Airport location over July 2-5th, 2015. I am very particular and have extremely high standards for where I take my family to stay. I am happy to report that this hotel not only met my standards, but exceeded them!!!! If you ask my husband, this is a very hard thing to... More 

Was this review helpful? Yes
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you so very much for your detailed review. We enjoy reading reviews such as yours and will share with our staff today. It is wonderful knowing we met and exceeded your hotel expectations on cleanliness and service. We spend a great deal of time and money to ensure our hotel is a quality facility but also that our staff... More 

Knoxville
Level Contributor
182 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wonderful overnight staff. The pool area is splendid and well appointed. There are several first floor rooms with pool access. The rooms are not oversized, but have everything for a comfortable stay. Room service is available, but is expensive.

Was this review helpful? Yes
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you so very much for your review. We are very happy to hear you enjoyed the hotel and the facilities. We do offer "oversized" rooms by reserving our Executive Suites or our Hospitality Suites. Both of these are very spacious in square footage. We are pleased to read you enjoyed our indoor pool as well and hot tub. We... More 

Tampa, Florida
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 5, 2015

I stay here when visiting family and appreciate the cleanliness & location. The staff is friendly. There is a small gym with cardio equipment and a pool. Located close to the airport but did not hear a lot of airplane noise. Will continue to stay here for future visits.

Was this review helpful? Yes
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you so very much and we are always happy to hear from our valued guests. It is great to know that our triple pane windows provide a peaceful nights sleep for our guests. We do not have noise issues from our airport of which is great to know for future guests. We look forward to your future visit and... More 

Bloomington-Normal, Illinois
2 reviews
5 of 5 stars Reviewed June 1, 2015

Myself and my family stayed at this hotel 5/30/15. I was throwing a birthday party for my two daughters and had rented an inflatable slide however due to weather that was cancelled. So I called and spoke with Stacie and told her I have 10 girls and no where to have a party. She was so helpful and said no... More 

Was this review helpful? Yes
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

We are delighted our manager, Stacie, was so helpful during your time of need. Stacie was very excited as well that she could be a part of ensuring the event went well and everyone was happy. Please contact us for any and all future needs rather it be overnight rooms for out of town friends or family visiting or a... More 

Normal, Illinois
Level Contributor
123 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed May 23, 2015

We stayed at this hotel the night before closing on own home. We were relocating to the area with a young child and two cats. The hotel was most accommodating to us. Everything was very clean -- even though we were in a pet friendly room, you would not have known it. The entire hotel was very clean, in fact.... More 

Was this review helpful? Yes
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

We are so appreciative of your detailed review. It is great to know that you not only refer guests to our hotel but also have experienced it personally --and are very pleased. We do offer our first floor rooms for our guests with "furry" family members as we realize pets are very important as well. Our staff is very sensitive... More 

Louisville, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 16, 2015

We were traveling and at 10 pm decided we needed to stop. Called this hotel Brandon was outstanding with directions and hospitality. Fifteen minutes later we were checked at the hotel, checked in and in our room. Stacie was utmost help the next morning. Cant say enough good about these two hotel employees. The hotel rooms were clean and comfortable.... More 

Was this review helpful? Yes 1
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you from all of us at the Bloomington Holiday Inn Hotel & Suites. We are truly grateful for your business and further more, the time you took in providing honest feedback. Brandon is a new employee of ours and hearing your positive feedback in regards to his helpfulness is wonderful! We will be sure to share with him and... More 

1 review
4 of 5 stars Reviewed April 14, 2015

I was a guest for 10 days and have zero complaints with the room or staff. Check in was fast and much to my delight the suite was roomy and comfortable. The workout room is small but i had no problems with being able to run on one of the two treadmills each morning. Although my breakfast was comp'ed I... More 

Was this review helpful? Yes
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

We love hearing from our long term guests and knowing you stayed over 10 days, you truly are a great source for an honest review. Thank you! We are delighted to hear of your satisfaction with our staff and facilities. Our entire team will look forward to your return upon your next visit to Bloomington. Thank you again, Michelle Irvin,... More 

USA
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed April 13, 2015

We have stayed here many times over the last several years, for both personal and business reasons, as we also used to live in Bloomington. In short, it is the best place to stay in Bloomington/Normal area. It is very close to the airport, is attached to the excellent Baxter's restaurant, and our room is always very clean and comfortable.... More 

Was this review helpful? Yes
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you so very much. This is a wonderful review to read and so very detailed, that is much appreciated. We are thrilled to hear that you are a repeat customer and that you enjoy our facility and staff. We just renovated our indoor swimming pool area and did relocate breakfast awhile back to a more convenient area for our... More 

Caneyville, Kentucky, United States
1 review
4 of 5 stars Reviewed April 1, 2015

Room and facility was very clean. Had a problem with thermostat, but only stayed one night so didn't call to remedy the issue. Only thing that we didn't like was the curtains didn't close over the sheers to block out the lights from outside. Beds and pillows were very comfortable. Appliances all worked properly. I would recommend to anyone this... More 

Was this review helpful? Yes
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Wonderful to hear your detailed feedback, thank you. We encourage our guests to contact the front desk anytime there is a question or concern. We never wish to have any of our customers uncomfortable. Each guest room has black out drapes which are located behind the sheers, these do block out any light from the outside. I am sorry that... More 

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