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All 23 Bloomington hotels

Holiday Inn & Suites Airport

3.5 of 5 Hotel   |   3202 E Empire St, Bloomington, IL 61704
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Ranked #7 of 23 Hotels in Bloomington
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 1 week ago
disney30
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178 reviews from our community

Traveler rating
    98
    48
    13
    12
    7
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49
29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars NEW

Breakfast was lousy, i wouldn't eat it even if it was free and unfortunately is wasn't. i waisted $10 on a soggy tasteless breakfast, with a stuck up wait staff. on top of that overnight girl was totally out of it, and was no help in the middle of the night when i first called down with no answer so... More 

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Rock Falls, Illinois
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I had a two day seminar to attend and being 2.5 hours away from home I felt it necessary to get a room in town. First was going to have the wife come down with me and stay in a jacuzzi suite at the HIExpress in Normal, but when her plans changed I scrapped that to save money. Ended up... More 

Was this review helpful? Yes
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you for your detailed survey. I apologize that the towels were not as soft as they should be and will def be addressing this with our vendor to discuss our level of softener in our systems. These are checked for quality purposes monthly as we realize how important quality, soft towels are to our guests. I appreciate you bringing... More 

Contributor
19 reviews 19 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel it's self is nice. I did not here any airplanes despite it being right next to the airport. -The room was nice just a typical hotel room. Bathroom was super small the door almost hit the toilet when it opened - pool was small but I do believe they are getting ready to renovate that. My 10 yr... More 

Was this review helpful? Yes
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Dear Disney: We appreciate your comments and will share them with our management and staff. Our hotel does offer an indoor pool and hot tub--the size is the standard, required size for a hotel our size. The pool is being repainted beginning March 15 and will take a few weeks to complete this process. We are looking forward to having... More 

Oswego, Illinois
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great service, comfortable clean rooms with a microwave and refrigerator. The girls at the front desk were polite, always smiling, knowledgeable and organized. Our room was very clean and convenient. The kids loved the pool. My only issue would be the paper thin walls but a fantastic visit over all.

Was this review helpful? Yes
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you so very much. We love hearing from our guests. We know we had two weekends in a row with teams of cheerleaders and dancers from IHSA. These athletes were very respectful but with their excitment to make it to the state competitions--I realize their voices and normal foot traffic caused some disturbances....I do apologize for this. We do... More 

Springfield, Illinois
2 reviews
5 of 5 stars Reviewed January 24, 2015

I travel 20k + miles annually through central & southern Illinois and this is one of the best hotels I visit. Excellent hospitality, always clean and well maintained. Easy to understand why this property and team have received multiple lodging & service awards.

Was this review helpful? Yes
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Happy Monday! It is truly wonderful to read such great comments from a seasoned traveler. Knowing how much you travel and that our hotel excelled on service during your stay, means so much to our management team and also staff. Thank you so very much and we do look forward to your return in the near future. We will continue... More 

Normal, Illinois
1 review
5 of 5 stars Reviewed January 23, 2015

I have had the opportunity to be a part of and attend several events at this hotel. The service and facilities have always been top notch. Their ballroom was always set up in advance of the event and immaculate. Staff was extremely attentive and polite. I would highly recommend this hotel for business meetings, fund-raisers or general events !!

Was this review helpful? Yes
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

We appreciate the review regarding our events and banquet facilities. Thank you. The Holiday Inn Hotel & Suites Bloomington Airport is fortunate to have a local ownership group that re-invests money back into the hotel. Updates are made regularly and we truly do listen to our guests needs and make changes accordingly. We enjoy assisting non for profit organizations and... More 

NORMAL
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 23, 2015

This is a beautiful property. The staff was warm and welcoming. I attended an event and the room was clean, decorated tastefully, and set up well. The food was excellent and the event staff was very quick to clear plates. The bar was well-stocked and the line moved fast. I would definitely attend an event and stay at this hotel... More 

Was this review helpful? Yes 1
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you so much for your favorable comments in regards to our hotel and the banquet facility. I am so excited to hear of your experience and your satisfaction with the services. We welcome you to return in the very near future and look forward to your attendance at events held at our hotel. Our ballroom will hold up to... More 

Bloomington-Normal, Illinois
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2015

We stayed here on a Friday night. We had two rooms...both were huge. Very comfortable and clean. The staff was friendly and extremely helpful. The pool was great--the kids loved it. My only complaint was the fact breakfast was $10 per person and we were traveling with several children. I would definitely recommend this hotel to families/business travelers.

Was this review helpful? Yes
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

We are so happy to hear you enjoyed the hotel and the spacious rooms of which worked out so well for you and your children. Breakfast is a chef prepared, hot breakfast buffet priced at $9.99 for adults or $5.99 for continental and children under 12 are priced at $3.89. We also have a healthy breakfast bag to go option... More 

Top Contributor
129 reviews 129 reviews
26 hotel reviews
87 helpful votes 87 helpful votes
2 of 5 stars Reviewed December 30, 2014 via mobile

Our heater/cooler could not be shut off. It was cold outside. We did not need it. The stupid thing rn all night, clicked on every 5 min. Got no sleep. It was Christmas Eve. No breakfast the next day. Got my bill wrong....charged double for pet fee. The one thing this hotel has going for it is the attached restaurant!... More 

Was this review helpful? Yes 1
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

We are so very sorry to hear of your dissatisfaction with the HVAC in your guest room. Had we of been alerted, we could have easily provided an alternative room so that you could have slept well. We would never knowingly place you in a room with a unit that was not "clicking" on and off. Our front desk team... More 

Columbus, Nebraska
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 9, 2014

We stayed at this hotel on a weekend when they had a toy show going on. We had stayed up into the night and was hoping to sleep in during the morning. We were on the third floor. They had placed dogs on upper floors because of the toy show. It was noisy with barking. Two doors down from us... More 

Was this review helpful? Yes
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

First let me apologize for the fact that we had guests that did not alert us of their pets and secondly, that these dogs disturbed your stay. We are a pet friendly hotel but do our best to ensure those with pets are fully aware of our policy upon arrival. We have never had an issue with the guests that... More 

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Additional Information about Holiday Inn & Suites Airport

Address: 3202 E Empire St, Bloomington, IL 61704
Phone Number:
Location: United States > Illinois > Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn & Suites Airport 3.5*
Number of rooms: 126
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Also Known As:
Holiday Inn And Suites Airport
Holiday Inn & Suites Airport Hotel Bloomington
Holiday Inn Airport
Holiday Inn Bloomington
Bloomington Holiday Inn
Hotel Style:
#1 Green Hotel in Bloomington
#3 Business Hotel in Bloomington

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