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Holiday Inn & Suites Airport

GreenLeadersSilver level
3.5 of 5
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3202 E Empire St, Bloomington, IL 61704
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Holiday Inn & Suites Airport
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210 Reviews from our TripAdvisor Community

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Galesburg, Illinois
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 28, 2015

I stayed here on business in November. The hotel is very nice...seems newer. Check-in was a breeze. The rooms are really nice and spacious. Very clean. Free WiFi. This hotel had an extremely busy restaurant attacehd to it. Must be good (I didn't eat there) as it was packed all night. There is Buffalo Wild Wings also located adjacent to... More 

Helpful?
Thank skating102
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

I hope you had a great holiday and thank you so much for the kind and detailed review. Yes, our adjoining restaurant-Baxters American Grille is very popular to our local community and we have several guests that stay at our hotel whom are very fond of the restaurant/lounge as well and look forward to it. Our hotel has a perfect... More 

Omaha, Nebraska
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 20, 2015 via mobile

Quiet & clean rooms & lobby. Beds were fairly comfortable. The staff was friendly. Our only complaint was the hot tub wasn't very hot and seemed a bit dirty (however, it was 9pm when we got in). We would stay here again.

Helpful?
Thank stasiaweb
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you for staying with us and thank you for the review. I am sorry to hear the hot tub was not as clean or hot as expected. I do know this is a very popular amenity and will address your concerns with our maintenance team. I can tell you we do have our system on auto temperature of 101... More 

Clearwater, Florida
Level Contributor
604 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 stars Reviewed December 7, 2015

Stayed here for business. The staff was very friendly and helpful. The hotel was also very clean and well maintained. It is located right across from the airport entrance. Room was also very nice and I had no complaints. I would stay here again.

Helpful?
Thank Mark0076
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Holiday Greetings to you and your family. We thank you for your kind review and commend you on commenting on every important aspect of a guests stay. Our team will look forward to your return in the very near future. Thank you so much and have a wonderful holiday season. Respectfully, Michelle Irvin, CHA, CFBE General Manager More 

Toronto, Ontario, Canada
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 4, 2015

I have stayed at this hotel before and never had any complaints. Staff is friendly, rooms are clean, beds are good. 2 types of pillows are on each bed - firm or soft. Breakfast as good, some type of egg and lots of cerals etc available. They have a pancake maker so you can have hot fresh pancakes if you... More 

Helpful?
Thank Warren C
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Great to hear from you and happy to read you enjoyed our hotel. We certainly appreciate your comments. We will anxiously await your return in the very near future. Respectfully, Michelle Irvin, CHA, CFBE General Manager More 

Farmer City, Illinois
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed November 2, 2015

Recently helped plan a big convention at this hotel,and stayed there as well. Very helpful staff that really knew their stuff. Found them to be helpful,knowledgeable, and very willing to go the extra mile,if asked.Our conference went off,without a hitch,and everyone was quite pleased with our choice of place. Our room was also very nice. Had a nice clean microwave... More 

Helpful?
Thank Vikingwench
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Our entire team thanks you for the detailed review and the overwhelming amount of compliments as well. As the General Manager, I know we have a great group of staff members and managers at the hotel and it reflects each day in the service we provide and the condition of the hotel. We work well as a team and truly... More 

Park City, Utah
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 28, 2015 via mobile

Staff was friendly and quick with Check in. Typical room. Clean as expected . Wifi was ok. If you are trying to skype you may find it glitchy. The bed was fine. Pillows were nice. Hester fan made a little too much noise so my sleep was poor. The gym was cardio only. No weights. Did not use the pool

Helpful?
Thank Thorson H
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Great to hear from you. And wonderful to know that you enjoyed the cleanliness and also proximity to the Central Illinois Regional Airport. We will be making improvements to our fitness room first quarter of 2016 including adding weights. Please contact us directly with your name and room number so that we can investigate the fan issue you experienced. We... More 

Geneseo, Illinois
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 24, 2015 via mobile

Always great service and clean!!! The full breakfast is more like a restaurant and the lady serving is professional - unusual for a hotel. Perfectly located across from the airport and three choices of restaurants within walking distance. (Baxters is attached to the hotel and the other two across the parking lot)

Helpful?
Thank ClintTraveler
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you. Thank you. I will be sure to share your comments regarding your wonderful breakfast experience with our team. We have worked very hard to improve our breakfast and have many more improvements planned. We appreciate your comments and time you took to write a favorable review. Thank you so very much. Michelle Irvin, CHA, CFBE General Manager More 

Bloomington, Illinois
1 review
5 of 5 stars Reviewed September 29, 2015

Thank you, Michelle Irvin, and the entire staff of this Holiday Inn, for taking care of us so wonderfully during our stay!! We really felt cared for during a difficult situation. The room and facility was always clean and well-tended, the pool and hot tub were great, our dog was welcomed nicely, and each and every staff member was very... More 

Helpful?
Thank Jeanette Y
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

My entire staff enjoyed your family and assisting each of you in your time of need including your family dog. We are so grateful to be your hotel of choice and thankful we could be of assistance too. The Holiday Inn Hotel & Suites truly appreciates your referrals and compliments as this is why guests keep coming back to our... More 

Naperville, Illinois
2 reviews
5 of 5 stars Reviewed September 18, 2015

I just wanted to thank Michelle Irvin and the staff at the Holiday Inn and Suites in Bloomington, IL for their great service during my stay for my organization's all staff meeting. The days of work were long but the team was very hospitable and the accommodations were quite comfortable. At every touchpoint (front desk, hospitality staff, conference staff, banquet... More 

Helpful?
Thank Beverly M
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

This review is so much appreciated. We enjoy assisting our guests and making their stay the best possible regardless of the circumstances of the need to stay at a hotel. We do our best to train our staff on realizing that the guest may not be in Bloomington by choice--it may be due to a loved one that is sick,... More 

1 review
5 of 5 stars Reviewed September 5, 2015 via mobile

Staff was amazing, very accommodating to needs. Pool was perfect temp. Room was clean. Highly recommended. Enjoyed watching planes take off, great for kids to watch! Kids got free popcorn. Coffee available for adults. Would enjoy having a vending machine with snacks on the floor.

Helpful?
Thank Angie R
MIrvinGM, General Manager at Holiday Inn & Suites Airport, responded to this review

Free popcorn in our lobby and free coffee, flavored water and tea--is our way of welcoming our guests to the Holiday Inn Hotel & Suites Bloomington. We want your first impression to be exceptional every time with each stay. It is the mission of our staff and management to continue to impress our guests with a friendly greeting, exceptional service... More 

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