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All 23 Bloomington hotels

Holiday Inn & Suites Airport

3.5 of 5 Hotel   |   3202 E Empire St, Bloomington, IL 61704
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Ranked #6 of 23 Hotels in Bloomington
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 2 weeks ago
oompahdave Gales Ferry, CT
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167 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gales Ferry, CT
Top Contributor
177 reviews 177 reviews
41 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We selected this hotel because they are near the airport and they advertize shuttle service. We had a 6am flight, so planned on turning in our rental car the night before. It is a nice hotel in many ways, but very unprofessional. I shuld have gotten the hint when checking in and seeing desk staff ignoring the almost constantly ringing... More

Was this review helpful? Yes
MIchelle I, General Manager at Holiday Inn & Suites Airport, responded to this review

We are so sorry to ready your concerns regarding the phone service at our hotel and will def look into this immediately. Our phone system has many options that reach various departments and also an option for "0" for immediate assistance...we will test this today to ensure all is working properly and corrections to be made if there is a... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Had the opportunity to stay in this hotel over the weekend. We were impressed with the quality of the service we received from the time we checked in until we departed. The room was just as impressive. It was clean and comfortable. We would recommend this location I you are staying in the area.

Was this review helpful? Yes
MIchelle I, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you so very much for the kind remarks and also taking the time to post your view on the experience you had while staying at our hotel. We are very pleased to hear of your satisfaction and look forward to your return in the very near future. Have a great week, Michelle Irvin, CHA, CFBE General Manager More

Effingham, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

I stay at several holiday inns on business and do commend them on the cleanliness. However, this is the first time I have ever had any problems. After checking in I went to my room to unpack and get settled in and then was ready to relax. When I pulled the covers back I noticed several long dark hairs all... More

Was this review helpful? Yes
MIchelle I, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you for the review. I am first of all so sorry to hear of the issues with the bedding but happy to hear this was handled quickly. I do recall this issue as when there is an issue, our clerks notify all management to ensure everyone is aware and all department heads responsible are held accountable. I am happy... More

Little Elm, Texas, United States
1 review
4 of 5 stars Reviewed October 16, 2014

All the front desk and maintenance staff were super friendly and helpful all 14 days I stayed in the hotel. The 24 hour shuttle service was an excellent amenity! I have decided this will be the hotel I stay in every time I have to come to Bloomington on business. The only thing I wish would change is the powdered... More

Was this review helpful? Yes
MIchelle I, General Manager at Holiday Inn & Suites Airport, responded to this review

We are so grateful for the review and honest feedback. I am delighted to hear the shuttle met your needs and even more pleased to hear that we are now your hotel of choice upon your future travels. I believe a 14 day stay reflects our overall guest service of which is provided at our hotel . I will be... More

Chesterfield, Michigan
2 reviews
5 of 5 stars Reviewed October 14, 2014

Spotless Clean, Quiet, Great Location, Friendly Staff..... My husband and I stayed at this hotel for a long weekend. The entrance and lobby was welcoming and impressive with fall decorations. We were greeted by a very friendly, smiling staff all eager to help us check in and answer questions we had. Can't remember all the names but do remember Jamie.... More

Was this review helpful? Yes
MIchelle I, General Manager at Holiday Inn & Suites Airport, responded to this review

This has to be one of the most detailed reviews I have seen in a while. Incredible ----- We appreciate your feedback and honest review regarding your most recent stay. Guests such as yourself have made us a success and individuals like you will continue to motivate and encourage our staff members. Our team truly become more passionate about their... More

Palatine, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 13, 2014

The wedding reception area was nice and the staff were friendly, but if you don't have to stay here I would recommend booking at one of the other hotels in the area The building isn't very old but the floors creaked and I could clearly hear the people in the rooms next to and above ours. There was also a... More

Was this review helpful? Yes 1
MIchelle I, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you for your review. I am very sorry that you did not enjoy breakfast and would hope that you spoke to a manager of the food and beverage to voice your concerns so that they could address this right away. Our breakfast is a full buffet hosted for 3 hours daily available to all of our guests at $9.99.... More

Bloomington, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 8, 2014

We had our wedding reception here and the caterer and staff was amazing. Everything went well. My complaint is that we were not offered breakfast and considering the amount of money spent and the prices of rooms I would think the hotel could have complimentary breakfast. Our room was nice we stayed in 417 which is a suite. It is... More

Was this review helpful? Yes
MIchelle I, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you for your detailed comments. I am glad you enjoyed complimentary hospitality suite for Saturday night. The discounted rate for your wedding guest room block was actually a very deep discounted rate therefore breakfast was not included. We are thrilled you were happy with the banquet staff and services. I will be sure to relay this to our staff... More

Quincy, Illinois, United States
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 6, 2014

This hotel was recommended as one of the two hotels to call regarding my stay in Bloomington, Illinois. When I called to make reservations I asked for a possible discounted rate due to my surgery at the hospital. They gave $20.00 off a night. I booked 2 rooms at the time because my parents were going as well. However, my... More

Was this review helpful? Yes
MIchelle I, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you for selecting our hotel and thank you for utilizing Twin City Plastic as well. Our community is so fortunate to have 3 great surgeons of Twin City Plastic located so close to our hotel. I will be sure to relay to Stacie your appreciation for the waiving of the cancellation fee. I am not sure what rate plan... More

Sun City, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

Im here very often and I prefer this hotel for its location, across the street from the airport. There are a few good places to eat within walking distance. The hotel is relatively new and is well kept. The rooms are clean and beds are comfortable. The staff is friendly and informed. I only had one bad experience from the... More

Was this review helpful? Yes
MIchelle I, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you so much for taking the time to express your personal experience at our hotel. We truly appreciate hearing from our guests especially those that stay often:). We do our best to fill the hotel with guests that will respect the property and our other guests, however as in any hotel-we do have groups that may not cooperate with... More

Bloomington-Normal, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 31, 2014

I hosted my Mom's retirement party at the Holiday Inn and it was perfect! Everyone had a great time and it was the easiest party I've ever planned. The hotel staff was so great to me and my family. The food from Baxter's tasted awesome. The hotel facility was beautiful. I highly recommend the Holiday Inn for any of your... More

Was this review helpful? Yes
MIchelle I, General Manager at Holiday Inn & Suites Airport, responded to this review

Thank you so very much for the very kind comments. We strive very hard to ensure all of our events are a success and do our very best to make the process stress free as well. We welcome your family and yourself to our hotel for future events or overnight needs. It will always be a pleasure serving great people... More

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Additional Information about Holiday Inn & Suites Airport

Address: 3202 E Empire St, Bloomington, IL 61704
Phone Number:
Location: United States > Illinois > Bloomington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn & Suites Airport 3.5*
Number of rooms: 126
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Also Known As:
Holiday Inn And Suites Airport
Holiday Inn & Suites Airport Hotel Bloomington
Holiday Inn Airport
Holiday Inn Bloomington
Bloomington Holiday Inn

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