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Holiday Inn Express Bloomington West

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1031 Wylie Drive, Bloomington, IL 61704 (Formerly Bloomington Inn & Suites)
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Holiday Inn Express Bloomington West
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Holiday Inn Express Bloomington West
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81 reviews from our community

Traveler rating
    28
    18
    19
    12
    4
See reviews for
25
17
4
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksonville, Florida
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Stayed wile passing through Bloomington. Hotel not far from 74 west, comfy bed, great water pressure in the shower, free breakfast and CLEAN! I felt safe here and the front desk clerk David was extremely helpful. Worth every penny.

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Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here while driving to Chicago. Front desk staff person was very nice. Room was nice, too ... although the carpet needed updating. Great beds. Hot/cold breakfast was provided ... hot breakfast included biscuits & gravy as well as cheese omelettes ... the latter weren't so great. Near an Aldi and a Walmart and plenty of restaurants.

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1 review
2 of 5 stars Reviewed March 28, 2015

What a terrible stay. Was not greeted as a IHG member even though I am a gold member. Also customer service very poor. I had to wait at the counter for 20 minutes before someone showed up. Breakfast was nasty and I will not be staying at this location again. I will go to the other side of town next... More 

Was this review helpful? Yes
Julie B, General Manager at Holiday Inn Express Bloomington West, responded to this review

Thank you for your feedback, we value your opinion. I will be sure to review with my staff your comments. Sometimes speaking directly to us can help rectify the situation immediately with you, and we can address with the appropriate staff members as well. If you would like to discuss further I would welcome that opportunity at 309-820-9990. Our breakfast... More 

Contributor
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 27, 2015

I stay at a lot of Holiday Inn Express and this one didn't blow my socks off but wasn't bad by any means either. The lobby didn't wow me but the front desk help was great. The beds were comfy and we all slept well. It was clean and that it what is most important. My biggest complaint would have... More 

Was this review helpful? Yes
Julie B, General Manager at Holiday Inn Express Bloomington West, responded to this review

Thank you for taking the time to give us your feedback. I am pleased to hear our front desk staff was a great help! I am sorry to hear about the eggs, they are standard per IHG, I will be sure to pass along your comments to them. I am glad to hear you had a great nights sleep and... More 

Garner, North Carolina
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed March 18, 2015

We stayed here as we were passing through the state of IL. The staff person who helped us was outstanding and very friendly to my daughter and to us as a family! We didn't get a chance to hit the pool as everyone was tired from the long drive and just wanted to get some shut eye. I would recommend... More 

Was this review helpful? Yes
Julie B, General Manager at Holiday Inn Express Bloomington West, responded to this review

Thank you so much for taking the time to let us know how much you enjoyed your stay! We have a terrific staff, I will be sure to pass along your wonderful comments! Next time hopefully you can enjoy our pool! Thanks! More 

Top Contributor
60 reviews 60 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 15, 2015

Traveling with two children that like to swim the pool at this IHG property came at a perfect time.The hotel is very busy here in Bloomington & it is not as clean as other IHG properties I have stayed at. Breakfast was hot good and free the pillows were perfect and the mattresses firm. The sound level in the adjoining... More 

Was this review helpful? Yes
Julie B, General Manager at Holiday Inn Express Bloomington West, responded to this review

Thank you for your feedback! I am sorry to hear about the overlooked cleanliness items, I have already addressed it with my housekeeping staff, to make sure these items are not overlooked. We appreciate you bringing it to our attention! We are glad the kids enjoyed the pool and look forward to seeing you again! Thank you, Julie B. GM More 

Sioux Falls, South Dakota
Top Contributor
70 reviews 70 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 2, 2015

We booked a King Executive nonsmoking room. Room was great; clean and comfortable. Liked having a fridge and microwave. Very convenient that Bob Evans delivers to the hotel at no charge. Front desk staff very nice and helpful. Jonni went out of her way to assist us in any way possible, including bottled water, directions and the recommendations for food.... More 

Was this review helpful? Yes 1
Julie B, General Manager at Holiday Inn Express Bloomington West, responded to this review

Thank you so much for your nice review! I am sorry to hear that the noise was loud that night and you are correct, it sits above the pool. We will have to look into it and see what we can do to make it quieter! I appreciate your feedback on it. We hope to see you again soon when... More 

Vernon, New Jersey
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 22, 2015

We come to Bloomington a few times of year and use the Holiday Inn Expresses. We were not happy with the cleanliness of this hotel. The sheets were loaded with hair, which was gross. We arrived very late and were very unhappy. We didn't complain to the staff as it was very late.

Was this review helpful? Yes 1
Julie B, General Manager at Holiday Inn Express Bloomington West, responded to this review

Thank you for your feedback. I wish you would have let us know so that we could of fixed it and made it right with you! Thank you, Julie B GM More 

Milner, Georgia
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 8, 2015 via mobile

I grew up in the area and knew the hotel had been open for several years. We used priceline to book the hotel for a one night stay via priceline and we were pleasantly surprised! The hotel was very updated and welcoming. We had a room on the first floor. The room was spacious and the beds were comfortable. Our... More 

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Julie B, General Manager at Holiday Inn Express Bloomington West, responded to this review

Thank you so much for your 5 Star review! We are so glad you had a great stay and was able to enjoy our wonderful breakfast! We hope we will see you again soon! Thank you, Julie B. GM More 

Omaha, Nebraska
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 28, 2015

Could not ask for a better stay. Stayed here on drive back from Dayton, OH to Omaha, NE. Breakfast was filling and appreciated, as were the comfortable beds. One of the best Holiday Inn Express' I've stayed at in a while! Was about $92 for everything.

Was this review helpful? Yes
Julie B, General Manager at Holiday Inn Express Bloomington West, responded to this review

Thank you so much for your feedback and 5 Star Review! We are glad you enjoyed your stay and we hope to see you again when you are back in the area! Thank you, Julie B GM More 

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