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All 23 Bloomington hotels

Holiday Inn Express Bloomington West

2.5 of 5 Hotel   |   1031 Wylie Drive, Bloomington, IL 61704 (Formerly Bloomington Inn & Suites)
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56%
Ranked #12 of 23 Hotels in Bloomington
A recent review
5 of 5 stars reviewed 2 weeks ago
Wayne P Wisconsin Rapids, Wisconsin
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62 reviews from our community

Traveler rating
    20
    13
    15
    10
    4
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19
14
2
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Wisconsin Rapids, Wisconsin
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first stay at this Holiday Inn Express and it will be a regular stop on our trips through the area. We were extremely impressed with the cleanliness of the lobby, room and breakfast area. The breakfast menu is nothing short of fantastic!

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2 reviews
5 of 5 stars Reviewed August 8, 2014

We stayed in this lovely, quiet hotel twice in a week while traveling back and forth through the area. Both times, we stopped and registered late at night -- just too tired to drive on. Both times, we were greeted cordially and were in a room sleeping soundly within minutes. (The customer service on the front end of the trip... More

Was this review helpful? Yes
Julie B, General Manager at Holiday Inn Express Bloomington West, responded to this review

Dear Julielp2014, Thank you for taking the time to give us a 5 Star review! We are so glad that you enjoyed your stay and that you decided to stay with us on your return trip! We hope to see you again when passing through the area. Julie B GM More

Top Contributor
52 reviews 52 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 31, 2014

This chain hotel gave us customer service far beyond that which one could usually expect from a hotel of this sort. My wife is thrilled with the job they did, enough to pester me to write this review of the property. They were very gracious to us and are definitely pet friendly.

Was this review helpful? Yes
Julie B, General Manager at Holiday Inn Express Bloomington West, responded to this review

Dear ecdoglover, Thank you for your 5 Star review! We are so glad you enjoyed your stay and took the time to recognize us for that, (thank your wife for me)! We hope you will stop by again when you are back in the area! Thank you, Julie GM More

Sparta, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 30, 2014

I travel with my two cats and I have stayed at a number of hotels and motel chains (I belong to five that I can think of ). For the most part I have preferred HI since they continue to set the standard in their market. In fact, I have even been told by a manager of a hotel from... More

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Julie B, General Manager at Holiday Inn Express Bloomington West, responded to this review

Dear Robert D, Thanks for your 5 Star review! We are so glad you and your cats enjoyed your stay, we loved having you here! We hope to see you and your cats again in the near future! Thanks, Julie GM More

Brooklyn Park, Minnesota
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 29, 2014

I have always enjoyed this hotel on my way to Georgia for a quick overnight stay. They have free breakfast, and Aldi next door and are right off the freeway. I have found the rooms clean and my kids enjoy going for a swim as well.

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Julie B, General Manager at Holiday Inn Express Bloomington West, responded to this review

Dear a_tribe_called_Chris, Thanks for your review, we appreciate you taking the time to let us know that you enjoyed your stay. We are glad you stay when you are in town! Thanks, Julie GM More

Crown Point, Indiana
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed May 27, 2014

Stayed here on points the first two days and paid for the third. We had brough our dog for the AKC show in town. Check-In was OK but without personality. The lobby is nice as well as the breakfast area. Our room was clean and comfortable as well as the bathroom. Our problem with this hotel is the lackadaisical cleaning... More

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Julie B, General Manager at Holiday Inn Express Bloomington West, responded to this review

rhhenneCrownPoint_IN, I am sorry that you did not have a pleasant stay with us, I wish that you had spoken to myself or my assistant so that we could have corrected the problems. I will discuss these issues with my Head Housekeeper, so that these issues will not happen again. If I can do anything else for you please feel... More

Loganville, Georgia
Top Contributor
80 reviews 80 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed April 18, 2014

This was the first time we have traveled with our two dogs and this hotel was listed as "pet friendly." It certainly was! We were warmly greeted upon check-in - even our two mutts. The room was excellent and on the first floor near a side entrance, making pet access easy. The additional pet fee was modest and lower than... More

Was this review helpful? Yes 1
Julie B, General Manager at Holiday Inn Express Bloomington West, responded to this review

Dear Bob L., Thank you for taking the time to review our hotel. We appreciate the kind words! We love all of our guests, including the pets! We look forward to seeing you again when you are back in the area. Thank you, Julie Burr GM More

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 21, 2014 via mobile

Overall my stay was okay. Check-in was nice and easy. Te girl who checked us in (i think her name was Stephanie?)was amazing and extremely helpful especially when we asked for directions. She even upgraded us from a two bed room to a king bed which was nice since it was just me and my husband. When we got to... More

Was this review helpful? Yes 1
Julie B, General Manager at Holiday Inn Express Bloomington West, responded to this review

Dear Livelaughlove8319, Thank you for taking the time to write a review. Your feedback is very valuable to us. I am sorry to hear that you had to overhear our staff discussing things that obviously should not be discussed in public earshot. I will definitely be reviewing our standards with my management team. I do hope that you will stay... More

Decatur, Illinois
1 review
5 of 5 stars Reviewed January 24, 2014

I just have to say that I travel alot and this was by far the best Customer Service I have received. Cassie at the front desk made my stay alot more comfortable and hassle free than usual. She not only showed me the best places to eat in town but also made my stay very pleasant. She was very friendly... More

Was this review helpful? Yes
Julie B, General Manager at Holiday Inn Express Bloomington West, responded to this review

Hi Andrew W. Thank you for taking the time to let us know what a terrific stay you had and for acknowledging the great customer service provided by Cassie! She is a valued member of our team and we appreciate you recognizing that! We look forward to seeing you when you are in town again! Julie Burr GM More

Mankato, Minnesota
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 16, 2014

Front desk staff was friendly and welcoming, room was clean and nicely appointed. Breakfast was one of the least appealing hotel breakfasts we've encountered, and breakfast attendant was not particularly accommodating or friendly. Raisin Bran dispenser was empty, "Sorry, we're out." French toast was the same consistency as the styrofoam plate, impossible to cut with plastic utensils. There was something... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Bloomington West, responded to this review

Dear NancyinMinnesnowta, Thank you for providing us your valuable feedback. It is pleasing to know that you found our reception team to be friendly and accommodating. However, it is regrettable that your breakfast experience was otherwise. Please be assured that your feedback has been documented and will be addressed accordingly with the appropriate departments to consider for improvements. While we... More

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Additional Information about Holiday Inn Express Bloomington West

Address: 1031 Wylie Drive, Bloomington, IL 61704 (Formerly Bloomington Inn & Suites)
Phone Number:
Location: United States > Illinois > Bloomington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Bloomington West 2.5*
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Also Known As:
Bloomington Hotel Bloomington
Bloomington Inn And Suites
Holiday Inn Bloomington
Bloomington Holiday Inn
Holiday Inn Express Bloomington

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