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Holiday Inn Express Bloomington West

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1031 Wylie Drive, Bloomington, IL 61704 (Formerly Bloomington Inn & Suites)
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Holiday Inn Express Bloomington West
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Holiday Inn Express Bloomington West
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86 reviews from our community

Traveler rating
    29
    20
    20
    13
    4
See reviews for
28
17
5
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Renton, Washington
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

When I checked in I told the young lady that I wanted a quiet room on the 3rd fl. The clerk said there were plenty of rooms. I unloaded my things and went to eat. That evening I called the desk and told her that the people next door were making noise and I could not do my work. She... More 

Was this review helpful? Yes 1
Julie B, General Manager at Holiday Inn Express Bloomington West, responded to this review

Thank you for your feedback. When we assign rooms we do not necessarily know if there is always children in the room, or if they are going to be loud. We do the best we can to monitor and try to keep the noise level down, but ultimately it is the parents responsibility to keep their children quiet. Thank you,... More 

Chicago, IL
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel, right off I55 and across from Walmart and many choices of restaurants. We went to visit our daughter in college. The younger kids loved the pool. Easy to get to and very comfortable. Staff was very helpful with all kinds of suggestions.

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Lena, Illinois
Top Contributor
53 reviews 53 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel for IWU's graduation. Bed was amazing, very comfy. The pillows were labeled "soft" and "Firm". Room was great. The front desk staff was super nice when the pool was out of towels. Had one of the best nights sleep there.

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Saint Paul, Minnesota, Usa
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The king room was very large. There was plenty of room for one or two easy chairs, but there was only a chair at the work desk. The desk itself was good-sized and easy to use. The large wet bar area was very nice, but some of the space might have been put to better use. The shower/tub, commode and... More 

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Julie B, General Manager at Holiday Inn Express Bloomington West, responded to this review

Thank you for your feedback. We value your opinions and will be sure to think about that when renovation times come up! We hope to see you again! Julie B. GM More 

Lake Forest, Illinois
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Never slept so well at a hotel. The bed was firm and you had a choice of soft or hard pillows. Great water pressure in the shower. Looking forward to the continental breakfast but was surprised by eggs, sausage, biscuits, pancakes plus the usual oatmeal, cereal, cinnamon buns and fruit. The hotel was clean. And the pool was clean and... More 

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Jacksonville, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed wile passing through Bloomington. Hotel not far from 74 west, comfy bed, great water pressure in the shower, free breakfast and CLEAN! I felt safe here and the front desk clerk David was extremely helpful. Worth every penny.

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Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here while driving to Chicago. Front desk staff person was very nice. Room was nice, too ... although the carpet needed updating. Great beds. Hot/cold breakfast was provided ... hot breakfast included biscuits & gravy as well as cheese omelettes ... the latter weren't so great. Near an Aldi and a Walmart and plenty of restaurants.

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 28, 2015

What a terrible stay. Was not greeted as a IHG member even though I am a gold member. Also customer service very poor. I had to wait at the counter for 20 minutes before someone showed up. Breakfast was nasty and I will not be staying at this location again. I will go to the other side of town next... More 

Was this review helpful? Yes 1
Julie B, General Manager at Holiday Inn Express Bloomington West, responded to this review

Thank you for your feedback, we value your opinion. I will be sure to review with my staff your comments. Sometimes speaking directly to us can help rectify the situation immediately with you, and we can address with the appropriate staff members as well. If you would like to discuss further I would welcome that opportunity at 309-820-9990. Our breakfast... More 

Contributor
16 reviews 16 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 27, 2015

I stay at a lot of Holiday Inn Express and this one didn't blow my socks off but wasn't bad by any means either. The lobby didn't wow me but the front desk help was great. The beds were comfy and we all slept well. It was clean and that it what is most important. My biggest complaint would have... More 

Was this review helpful? Yes
Julie B, General Manager at Holiday Inn Express Bloomington West, responded to this review

Thank you for taking the time to give us your feedback. I am pleased to hear our front desk staff was a great help! I am sorry to hear about the eggs, they are standard per IHG, I will be sure to pass along your comments to them. I am glad to hear you had a great nights sleep and... More 

Garner, North Carolina
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 18, 2015

We stayed here as we were passing through the state of IL. The staff person who helped us was outstanding and very friendly to my daughter and to us as a family! We didn't get a chance to hit the pool as everyone was tired from the long drive and just wanted to get some shut eye. I would recommend... More 

Was this review helpful? Yes
Julie B, General Manager at Holiday Inn Express Bloomington West, responded to this review

Thank you so much for taking the time to let us know how much you enjoyed your stay! We have a terrific staff, I will be sure to pass along your wonderful comments! Next time hopefully you can enjoy our pool! Thanks! More 

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