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The Chateau Hotel and Conference Center

Hotel website
1601 Jumer Drive, Bloomington, IL 61704
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The Chateau Hotel and Conference Center
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The Chateau Hotel and Conference Center
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166 Reviews from our TripAdvisor Community

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Traveler rating
    55
    36
    41
    16
    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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    (166)
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Wauconda, Illinois
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 days ago NEW

This is a beautiful old Hotel, but more attention should be taken with the rooms. The bathrooms are newly remodeled and the tile work looks terrible. The grout is very sloppy. Not what you expect in a nice hotel like this. The towels were old and worn. They felt like sandpaper. I had to remake the bed. The sheet was... More 

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Buffalo Grove, Illinois
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I am always cognizant of writing a negative review but like many others, count on Trip Advisor for authentic reviews. (and probably closer to 2 stars) Traveling with my son we checked into the unique looking property that looks a little out of place in Normal....basically a castle! Obviously that has little bearing on the stay but easy to spot... More 

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Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

Brian H, We thank you for the recent review/comments. We are disappointed about the issues that you had on your recent stay. We looked up you reservation, and have already had our maintenance team fix the toilet and the batteries in the remote control. As for the odor, we have had an unusually high amount of rain this year and... More 

chicago
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

musty scent greets you at front door though lots of rain in area recently. behind counter staff seemed below par without name tags or professional attire. room spacious and clean. many outlets throughout the hotel have room "fresheners". Wonder what they are covering? Helpful staff regarding set up for the conference we attended. My business associate in another room, did... More 

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Minonk, Illinois
2 reviews
1 of 5 stars Reviewed 2 weeks ago

We was given a gift certificate for a 1 night stay at this Motel. There was something put on the toilet seat that made my skin burn and was very uncomfortable. I finally got to talk to a manager 3-4 days later and he told me I had to go to the Advocate Medical Place on Rt. 9. He gave... More 

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Crown Point, In
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What great ambiance for such an affordable price! This hotel has a European Flavor that can't be found in some larger cities more or less in Bloomington-Normal Illinois. The staff was outstanding and the lobby was impeccable! This hotel is vintage and some things grow better with time. This is one of them. Take the little princesses to this castle... More 

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Flossmoor, Illinois
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The superb: most quiet hotel i have every stayed; very convenient to restaurants, grocery stores, gas stations, interstates. Superbly comfortable bed and cooling system; nice room Then: adequate breakfast; no refrigerator; no microwave The Hmmm: the phone system was very peculiar - ringning as though trying to connect to one's party for a call in one's ear while in fact... More 

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Springfield, Illinois
1 review
1 of 5 stars Reviewed 2 weeks ago

Stayed at hotel for an onsite conference. The hotel had a strange, musty odor - rooms had an even worse, floral powdery aroma. White towels were super worn and gray in color. The very worst was when I turned down the sheets and found a large Silverfish in my bed. I caught the bug in a hotel cup ---contacted the... More 

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Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

LW20092015, I thank you for your recent review/comments. I am upset that you did not have an enjoyable stay here at the Chateau Hotel and Conference center. I apologize for the silverfish that was found in your room. I do use an accredited company (American Pest Control) for all our sprayings, and routine maintenance. Sometimes silverfish can be difficult to... More 

Shiloh, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

Interior decor is above average. Rooms are well appointed and comfortable. The onsite Tony Roma's bar area was awesome with a great bartender and the food was awesome with a great waitress. And all this greatness while a wedding reception was in progress.

Review collected in partnership with this hotel

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Elk Grove Village, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Friendly Staff, comfortable clean room. The pool and hot tub were great for our family I thought that the restaurant had a limited menu and drink selection. The service was not very fast. They were very polite and friendly though.

Review collected in partnership with this hotel

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Batavia, Illinois
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

There was a miscommunication with our hotel rooms at this hotel. We had to check out of our room the first night and re-check in to a different room on the second night. Staff wasn't easily accessible, service was slow in the restaurant, Tony Roma's. Outdated hotel. Hallways had a strange smell. It does have a pool and fitness center,... More 

Was this review helpful? Yes 1
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