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All 23 Bloomington hotels

The Chateau Hotel and Conference Center

3.0 of 5 Hotel   |   1601 Jumer Drive, Bloomington, IL 61704
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The Chateau Hotel and Conference Center
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55%
Ranked #10 of 23 Hotels in Bloomington
A recent review
3 of 5 stars reviewed 2 weeks ago
Ann W
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124 reviews from our community

Traveler rating
    41
    25
    31
    13
    14
See reviews for
24
29
7
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The staff here are really nice and friendly making you feel very welcome. We had a king bed on the 5th floor, we were there for a wedding. The mattress needs to be replaced for sure as felt like cardboard with springs and the pillows were also not comfortable at all. TV wouldn't come off close caption.There was a weird... More

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MATTESON
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Unlike many of the reviewers, I was not impressed with this hotel at all. I stayed at this hotel about two years ago when it was going through remodeling. Due to the remodeling in progress, I excused a lot of things that I did not like about my room and had expectations for a better experience this time. The lobby... More

Was this review helpful? Yes 1
Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

We thank you for your recent review/comments. We are very apologetic that the stay did not meet your expectations. We work hard to try and meet all guests needs and provide a great hotel experience. In all fairness, the sleeping room that you stayed in is one that has not been renovated yet. We have 180 sleeping rooms, and unfortunantely... More

Naples, FL, United States
2 reviews
5 of 5 stars Reviewed 5 weeks ago

I had been on a month-long trip visiting friends and family in several states and just wanted to get home. The last thing I wanted to do was rent another room, but I needed to be near the airport for an early morning flight. Decided to stay here because of my experience there years ago and the price. I was... More

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Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

Mary, We thank you for your positive review/comments. We are happy that you had an excellent experience, and were extremely happy with the service our team provided. Please tell your friends about our hotel, and if ever in the Bloomington/Normal area, do not hesitate to make your reservations at the Chateau Hotel. Thank you, Jeremy. More

Sierra Vista, Arizona
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 11, 2014

The Chateau is reminds me of a big city downtown hotel. You might think it was built in the 19th century and remodeled in the 21st. Big lobby area, friendly profession staff, a Tony Roma's as the hotel restaurant. The place oozes class like you would find at a much more expensive hotel. Still they miss some easy fixes. The... More

Was this review helpful? Yes 2
Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

Paul, We thank you for your positive review/comments. In the same token we thank you for pointing out some of our short comings. We work hard to try and make sure the small details are corrected. We have already investigated the noisy toilet and our maintinance team has fixed the issue. Also, our pool is heated, but it may not... More

Bloomington, IL
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 8, 2014

If you're interested in character, a great staff and a pleasant atmosphere, this is your place. There is NOTHING sterile about this environment. It is clean, comfortable and full of life. The walls and carpets and bedding have patterns and colors. I only include that for people who are used to staying at certain properties where everything is "clean modern... More

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Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

We thank you for the great reiew/comments. We are happy that you had a nice stay, and hope that you will tell your friends about our property. We do have great coffee, and the added addition of "Tony Roma's" has definitely increased our guest count. Please do not hesitate to join us again if in the Bloomington/Normal area. Thank you,... More

Normal, Illinois
1 review
5 of 5 stars Reviewed August 6, 2014

I was a little skeptical about the Chateau. I've read horror stories on various websites about this place. So I was nervous. Boy was I wrong. This is probably one of the best hotels I've ever stayed in. Loved it here. The staff was super friendly and very helpful. The grounds were well kept and really neat. The hotel is... More

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Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

We are very happy that you had a nice stay at the Chateau, and greatly appreciate the positive review/comments. Those motion sensor lights are a little tricky. We recently installed all new LED lighting system all throughout the hotel, and were thinking green by installing a motion sensor light switch also. We have had requests from some guests to deactivate... More

Reidville, South Carolina
2 reviews
5 of 5 stars Reviewed July 31, 2014

We had a great king room with Fridge and microwave. They are updating the hotel and its very accommodating. Beautiful grounds and staff is very helpful. Tony Roma Restaurant is in the hotel and serves breakfast and great ribs for dinner. We will be back.

Was this review helpful? Yes
Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

We thank you for the positive review/comments. We have been working on the renovation and it is nice to finally see the great reviews from our hard work. This is a beautiful property, and we hope that you will visit us again when next in the Bloomington/Normal area. Thank you, Jeremy. More

1 review
5 of 5 stars Reviewed July 24, 2014

What a beautiful hotel. The grounds and the inside were kept immaculate. Thank you to Derrick and the group for their generosity in allowing me to leave a day early and cancel my stay due to an emergency. Highly recommended hotel for anyone.

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Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

We thank you for your recent review/comments. It has been a great summer weather wise for our flowers and grounds. We do have over 11 acres to maintain, but our groundskeepers enjoy their jobs. I will relay this review to Derrick also and let him know of how pleased you were with how he handled your emergency situation. If ever... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

This property is wonderful. Not your typical characterless hotel. The decorations were appropriate and interesting to maintain the old world European Chateau ambiance. The rooms were very clean and the pool area was very well taken care of and nicely laid out. The work out area is also very easily accessible. Very quiet in the hallways no disturbance at all.... More

Was this review helpful? Yes 1
Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

We are very happy with you recent comments/review. It is always nice to have positive feedback on our property that we we work hard to maintain. I will forward this review to all my department heads/employees and let them know how happy you are with our property. If ever in the Bloomington/Normal area, do not hesitate to visit the Chateau.... More

Peoria, Illinois
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 21, 2014

This was the Jumer's Hotel/Lodge. it is much lighter in color now on the inside, the hallways could stand a little freshening up, smells a little old. The King room that we had was a nice size. Frig & microwave worked well. The King bed was comfortable but when my hubby rolled over you could feel it jiggle a little.... More

Was this review helpful? Yes 1
Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

We thank you for the positive review/comments, and are happy that you enjoyed your stay at the Chateau. I thank you for the feedback on the minor issues that you had, and will address these with my management crew and team members. It is our continuing goal to improve and make your stay even more enjoyable. Thank you, Jeremy. More

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Additional Information about The Chateau Hotel and Conference Center

Address: 1601 Jumer Drive, Bloomington, IL 61704
Location: United States > Illinois > Bloomington
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Chateau Hotel and Conference Center 3*
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Also Known As:
The Chateau Hotel Bloomington
Jumers Chateau Bloomington
Jumers Chateau Hotel Bloomington

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