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The Chateau Hotel and Conference Center

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1601 Jumer Drive, Bloomington, IL 61704
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The Chateau Hotel and Conference Center
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The Chateau Hotel and Conference Center
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154 reviews from our community

Traveler rating
    51
    36
    37
    14
    16
See reviews for
31
36
7
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (45)
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Joliet
Contributor
12 reviews 12 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

My Fiancee and myself stayed at The Chateau on Saturday May 23rd for 1 night. We upgraded to a King Room from an original Queen room booked, as I had heard the King Rooms had already been refurbished, Which it was and very nice ! Our Room was #414. We enjoyed the cleanliness of their Hotel. The Location of our... More 

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Lafayette, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were in town for Alan Jackson Concert May 9, 2015 & we opted for this hotel because it looked fabulous & we loved our stay & if we are ever back will stay again. The staff was great & friendly; the room was terrific & had a seating area & a frig & microwave. We had a canopy bed... More 

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East Troy, Wisconsin
1 review
2 of 5 stars Reviewed 2 weeks ago

We stayed overnight for my sister in law's graduation. The beauty of The Chateau ends at the front desk. The room is drastically different and not well kept. The elevators and fire extinguishers were well past the inspection dates. I would only recommend this place to guests if there were no other options available.

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Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

CGsmith105, We thank you for your recent review/response. We are disappointed to hear that you were unsatisfied with your recent stay. We do pride ourselves on customer service/value. We do have a beautiful property, and are upset to hear that you feel the inside does not match the exterior. In reading your review, I see that you have a couple... More 

woodstock, IL
Contributor
18 reviews 18 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First thing I noticed coming inside was the heavy odor of cholorine. Pool is on first floor not on lobby level, but still heavy on the cholorine. I'm a little sensitive to chemical smells and the room also had an artifical odor. Good thing the bed was comfortable, room was clean. Older hotel but work has been done to keep... More 

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Springfield, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Stayed here because someone else planned the trip. Outdated, bad bed, funky bathroom and ridiculous elevators. The room was cramped, only 4 little throw pillows on the bed, room would not cool down. Front desk staff was too busy chatting with friends to check us in promptly. I will not be back!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

SIU Grad, I am disappointed that you had a bad experience at our hotel. It is not very often that I have to respond to dissatisfied guests. We pride ourselves on cleanliness and great service, both of which you feel short changed. I have sent you a personal email to discuss further your overall experience hoping that we can change... More 

Normal, Illinois
1 review
4 of 5 stars Reviewed 3 weeks ago

I would recommend this hotel for several reasons! Clean, Friendly, and Great Location! Our room was spacious and clean! There was a seating area as well as a small frig and microwave! The pool was very refreshing and ended up being a great way to spend a rainy afternoon! The new restaurant addition left no expense spared!!!! Very good brunch... More 

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Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

Katie H. We thank you for your recent review/response. We are pleased to hear that you had a wonderful experience during your stay. We are definitely happy to hear that the facility and customer service were what you expected. We do have one of the largest indoor swimming pools in town, and could not be prouder of our new Tony... More 

san francisco
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Friendly, professional staff, high quality rooms and some of the most interesting lobby decor ever. I left electronic device in my room at checkout. They found it and shipped it back to me. Really appreciate that. Shuttle to the airport is free.

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Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

Spenta, We thank you for the recent review/response. We are happy that you had a very nice experience here at the Chateau Hotel and Conference Center. We are pleased that we were able to help you with your electronic device that we shipped for you. Believe me, you are not the first person to leave something behind in a sleeping... More 

Austin, Texas
Top Contributor
56 reviews 56 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was torn between giving the hotel 3 or 4 stars. It was fairly inexpensive to stay here and there is some great charm about the place, but there were some things I wish were different. Pros: - There is an on-site restaurant, Tony Roma's. We ate there for breakfast and the prices were reasonable. My husband and I both... More 

Was this review helpful? Yes 2
New Lenox, Illinois
Top Contributor
109 reviews 109 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Right when I walked into the lobby I was wowed with the beauty. The lobby is very spacious and clean. Taylor checked us in and was very friendly. The rooms are spacious with a fridge and micro. I thought the bed was comfortable and while there is not a heavy blanket on there, you can control the temperature in the... More 

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Contributor
16 reviews 16 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

In past two years the Chateu has been totally revitalized. Tremendous staff. Medieval historic architecture and Tony Roma's w fountains and Bavarin Chandliers 5 minutes to State Farm Country Companies and Grow Mark IWU ISU

Was this review helpful? Yes 1
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