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The Chateau Hotel and Conference Center

3.0 of 5 1601 Jumer Drive, Bloomington, IL 61704
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The Chateau Hotel and Conference Center
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The Chateau Hotel and Conference Center
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128 reviews from our community

Traveler rating
    42
    27
    32
    13
    14
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25
30
7
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Des Moines, Iowa
Top Contributor
52 reviews 52 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is definitely a gem...and a bit quirky in a decidedly good way. Old World opulence across the street from a shopping mall! Clean, comfortable accommodation, really friendly staff and one of the best steakhouses in North America right there at the front door! And for less than $60.00 per night! Hard to believe, but true. Give this place... More

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Washington, Illinois
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a work event. Staff was very friendly and helpful. Room was clean, check in was easy. Tony Roma's was wonderful!! The lobby and main areas have some antiques that are very interesting. The only negative is there was an odor in the meeting spaces. The staff quickly fixed it.

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Virginia, Illinois, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Aside from a little cosmetic work, this was a great place to stay! Beds are amazing, check in was a breeze. The entire staff was friendly and knowledgable! It is hooked to a great restaurant and breakfast was phenomenal! The lobby is inviting and there are some beautiful things to look at! The room we had featured two sinks! Always... More

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Cary, IL
Top Contributor
74 reviews 74 reviews
6 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed October 23, 2014

We stayed at the Chateau for a quick over night while visiting Bloomington, IL. We received efficient service from the front desk attendant upon our arrival. While the hotel is older our room was spotless. The desk, TV stand, microwave and refrigerator were brand new! The bathroom was super clean and the room smelled fresh. Having an extra sink outside... More

Was this review helpful? Yes 2
Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

We appreciate the recent review. We are happy that you had a pleasant experience, we really appreciate the positive comments about the cleanliness and comfort of our property. Buffet style breakfasts are not my first choice, although we do provide them for set groups. We do have a full service restaurant (Tony Roma's) which serves hot fresh breakfast every morning... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 2, 2014

The staff here are really nice and friendly making you feel very welcome. We had a king bed on the 5th floor, we were there for a wedding. The mattress needs to be replaced for sure as felt like cardboard with springs and the pillows were also not comfortable at all. TV wouldn't come off close caption.There was a weird... More

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Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

Ann, We thank you for your recent review/comments. We are happy that you were pleased with the customer service, cleanliness, catering and food presentation. We work hard everyday to ensure that our guests receive the red carpet treatment. We are dissapointed that there were some short comings in your stay. I have addressed the extra blanket issue with my executive... More

MATTESON
Top Contributor
55 reviews 55 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed August 17, 2014

Unlike many of the reviewers, I was not impressed with this hotel at all. I stayed at this hotel about two years ago when it was going through remodeling. Due to the remodeling in progress, I excused a lot of things that I did not like about my room and had expectations for a better experience this time. The lobby... More

Was this review helpful? Yes 1
Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

We thank you for your recent review/comments. We are very apologetic that the stay did not meet your expectations. We work hard to try and meet all guests needs and provide a great hotel experience. In all fairness, the sleeping room that you stayed in is one that has not been renovated yet. We have 180 sleeping rooms, and unfortunantely... More

Naples, FL, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2014

I had been on a month-long trip visiting friends and family in several states and just wanted to get home. The last thing I wanted to do was rent another room, but I needed to be near the airport for an early morning flight. Decided to stay here because of my experience there years ago and the price. I was... More

Was this review helpful? Yes 1
Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

Mary, We thank you for your positive review/comments. We are happy that you had an excellent experience, and were extremely happy with the service our team provided. Please tell your friends about our hotel, and if ever in the Bloomington/Normal area, do not hesitate to make your reservations at the Chateau Hotel. Thank you, Jeremy. More

Sierra Vista, Arizona
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 11, 2014

The Chateau is reminds me of a big city downtown hotel. You might think it was built in the 19th century and remodeled in the 21st. Big lobby area, friendly profession staff, a Tony Roma's as the hotel restaurant. The place oozes class like you would find at a much more expensive hotel. Still they miss some easy fixes. The... More

Was this review helpful? Yes 2
Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

Paul, We thank you for your positive review/comments. In the same token we thank you for pointing out some of our short comings. We work hard to try and make sure the small details are corrected. We have already investigated the noisy toilet and our maintinance team has fixed the issue. Also, our pool is heated, but it may not... More

Bloomington, IL
Top Contributor
62 reviews 62 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 8, 2014

If you're interested in character, a great staff and a pleasant atmosphere, this is your place. There is NOTHING sterile about this environment. It is clean, comfortable and full of life. The walls and carpets and bedding have patterns and colors. I only include that for people who are used to staying at certain properties where everything is "clean modern... More

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Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

We thank you for the great reiew/comments. We are happy that you had a nice stay, and hope that you will tell your friends about our property. We do have great coffee, and the added addition of "Tony Roma's" has definitely increased our guest count. Please do not hesitate to join us again if in the Bloomington/Normal area. Thank you,... More

Normal, Illinois
1 review
5 of 5 stars Reviewed August 6, 2014

I was a little skeptical about the Chateau. I've read horror stories on various websites about this place. So I was nervous. Boy was I wrong. This is probably one of the best hotels I've ever stayed in. Loved it here. The staff was super friendly and very helpful. The grounds were well kept and really neat. The hotel is... More

Was this review helpful? Yes
Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this review

We are very happy that you had a nice stay at the Chateau, and greatly appreciate the positive review/comments. Those motion sensor lights are a little tricky. We recently installed all new LED lighting system all throughout the hotel, and were thinking green by installing a motion sensor light switch also. We have had requests from some guests to deactivate... More

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Additional Information about The Chateau Hotel and Conference Center

Address: 1601 Jumer Drive, Bloomington, IL 61704
Phone Number:
Location: United States > Illinois > Bloomington
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Chateau Hotel and Conference Center 3*
Number of rooms: 180
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Also Known As:
The Chateau Hotel Bloomington
Jumers Chateau Bloomington
Jumers Chateau Hotel Bloomington

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