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Country Inn & Suites Bloomington-Normal Airport

2.5 of 5 2403 E. Empire Street, Bloomington, IL 61704
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Country Inn & Suites Bloomington-Normal Airport
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Country Inn & Suites Bloomington-Normal Airport
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120 reviews from our community

Traveler rating
    65
    34
    8
    7
    6
See reviews for
40
25
6
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Country Inn & Suites Bloomington-Normal Airport
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Portage, IN
Contributor
12 reviews 12 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 2, 2012

We visited this property over the Friday & Saturday of Labor Day Weekend 2012. We were in-town to visit friends and attend athletic events at University High School and at the Illinois State University with our regular crew (2 adults, 3 kids ages 9,7 &7). The hotel is conveniently located just off of Veteran's Parkway near the airport. The entrance... More 

Was this review helpful? Yes
Cindy G, General Manager at Country Inn & Suites Bloomington-Normal Airport, responded to this review

Thank you for your response. We strive ourselves on customer service and I am so happy to hear that you enjoyed your stay. Please let me know if there is anything I can do for you. Sincerely, Cindy Galyean General Manager Country Inn & Suites Bloomington Airport More 

Ohio
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 30, 2012

Overall we had a good stay here. It was our last night before getting home on a 2 week road trip, so we were tired of being on the road and in hotels. Once we found the right CI&S (our Garmin sent us to the other location in Bloomington) I asked at check-in if we could possibly upgrade our room... More 

Was this review helpful? Yes
Cindy G, General Manager at Country Inn & Suites Bloomington-Normal Airport, responded to this review

Thank you so much for the wonderful comments. We strive ourselves on customer service and I am glad you were happy with your stay. If there is anything I can do for you, please don't hesitate to give me a call. Sincerely, Cindy Galyean General Manager Country Inn & Suites Bloomington Airport More 

1 review
5 of 5 stars Reviewed August 26, 2012

The staff at the front desk was very helpful. Great hotel. Close to the mall and the tram. Nice rooms. Great pool area and spa. Entry was very clean and breakfast was good. I would recommend this hotel to anyone including families. Pierre at the front desk made every effort to accommodate our needs. He was great.

Was this review helpful? Yes
Cindy G, General Manager at Country Inn & Suites Bloomington-Normal Airport, responded to this review

Thank You for your nice response, we appreciate your comments and I am glad you had a nice stay. Please let me know if there is anything I can do for you. Sincerely, Cindy Galyean General Manager More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2012

I come down to B/N area several times a year for work, and this hotel is--by far--the nicest one I've stayed at. Rooms are spacious and clean. Breakfast had lots of items available including fresh eggs, good coffee, and biscuits and gravy (mmmmmmm). Internet clocked in around 1 mbps up and down -- fastest I've gotten at any hotel in... More 

Was this review helpful? Yes
Cindy G, General Manager at Country Inn & Suites Bloomington-Normal Airport, responded to this review

Thank you for the wonderful response. We pride ourselves on customer service and a clean hotel. I am so happy you enjoyed your stay with us. If there is anything I can do for you now or in the future, please let me know. Sincerely, Cindy Galyean General Manager Country Inn & Suites Bloomington Airport More 

Lynn Center, Illinois
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 20, 2012

I was a little worried about staying at an airport so close to a hotel, but was pleasantly surprised at how quiet this hotel was. We were greeted by one of the friendliest front desk clerks I have ever encountered. She saw we were traveling with small children and asked if we wanted to be close to the pool. She... More 

Was this review helpful? Yes
Cindy G, General Manager at Country Inn & Suites Bloomington-Normal Airport, responded to this review

I want to thank you for such a nice response. We are so happy that you enjoyed your stay with us. We pride ourselves on giving the best service we can. Please let me know if there is anything I can do for you. Sincerely, Cindy Galyean General Manager Country Inn & Suites Bloomington Airport More 

Chicago burbs, IL
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 20, 2012

Staffers who clean the common areas and the breakfast space are very friendly and genuinely happy to have you stay there. That's so rare anymore, and so important in hospitality - it reminded us of all the positive press employees of the Ritz collect. We stayed two nights, and the family enjoyed the extra space, clean pool, and lending library.... More 

Was this review helpful? Yes
Cindy G, General Manager at Country Inn & Suites Bloomington-Normal Airport, responded to this review

I would like to thank you for a such a wonderful response. We are delighted that you enjoyed your stay with us. Please let me know if there is anything I can do for you. Sincerely, Cindy Galyean General Manager Country Inn & Suites Bloomington Airport More 

Collingwood, Canada
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 5, 2012

We had tried to book into the Hampton Inn next door but it was booked so we went next door to the Country Inn and Suites. We were greeted with a smile which is always nice. The lobby was clean. This hotel offers complimentary breakfast. The rooms were very nice and clean, the air conditioned worked well, with tax the... More 

Was this review helpful? Yes
Cindy G, General Manager at Country Inn & Suites Bloomington-Normal Airport, responded to this review

Thank You So Much for the Wonderful Review. We are so glad that you had a great stay with us! We pride ourselves on Customer Service, and we hope that if you are passing thru again you will stay with us. Sincerely, Cindy Galyean General Manager Country Inn & Suites Bloomington Airport More 

Merrillville, Indiana
Top Contributor
59 reviews 59 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 17, 2012

This is a very nice, updated hotel. The foyer is very inviting and spacious--bright lighting and comfortable furniture. While we did have to wait a bit to check in, there was a sign on the desk thanking us for our patience and informing us as to the whereabouts of the clerk (who was very friendly). Our room proved to be... More 

Was this review helpful? Yes
Cindy G, General Manager at Country Inn & Suites Bloomington-Normal Airport, responded to this review

Thank you so much for your comments. I am so pleased to hear that you enjoyed your stay. We are always striving to improve our service and our hotel. Please let me know if there is anything I can do for you, or that we can improve upon. Sincerely, Cindy Galyean General Manager Country Inn & Suites Bloomington Airport More 

Nashville
Top Contributor
168 reviews 168 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed July 17, 2012

Had to stay over a night to attend an uncle's funeral. This was the only 3 star in the area. All others were 2 and below. VERY friendly staff......At the front desk, for the morning breakfast, housekeeping too. Obviously well managed with an eye to customer service. Yes, customer service. Also the sheets were very soft and comfortable. And the... More 

Was this review helpful? Yes
Cindy G, General Manager at Country Inn & Suites Bloomington-Normal Airport, responded to this review

Thank You So Much for your kind words. I am so happy that you found your stay an enjoyable and comfortable one. You are correct when you say, we are very committed to Customer Service. I hope we see you again during your next travels. If there is anything I can do for you please don't hesitate to give me... More 

Michigan
Top Contributor
93 reviews 93 reviews
29 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 12, 2012

My wife and I visited the Bloomington/Normal area for a funeral and spent two nights at the Country Inn by Carlson. We had a so-called King suite so as to have a refrigerator and found it more than adequate. We especially appreciated the cooling system and the wet bar that served as an extra sink. A couple of negatives---the lighting... More 

Was this review helpful? Yes
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Additional Information about Country Inn & Suites Bloomington-Normal Airport

Address: 2403 E. Empire Street, Bloomington, IL 61704
Phone Number:
Location: United States > Illinois > Bloomington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Bloomington-Normal Airport 2.5*
Number of rooms: 85
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Also Known As:
Country Inn & Suites Bloomington-Normal Airport Hotel Bloomington
Country Inn And Suites Bloomington-Normal Airport
Country Inn Bloomington
Bloomington Country Inn
Hotel Style:
#2 Business Hotel in Bloomington
#4 Family Hotel in Bloomington

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