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Country Inn & Suites By Carlson, Bloomington-Normal West

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923 Maple Hill Road, Bloomington, IL 61704
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Country Inn & Suites By Carlson, Bloomington-Normal West
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Country Inn & Suites By Carlson, Bloomington-Normal West
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155 Reviews from our TripAdvisor Community

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Traveler rating
    59
    51
    20
    20
    5
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74
26
5
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
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  • All months
    (155)
  • Mar-May only
    (33)
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    (63)
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    (23)
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Burlington, Iowa, United States
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our first time visiting and staying in Bloomington. I had read great reviews on here before booking and was not disappointed. Comfortable bed with decent pillows, friendly staff and quiet room even though we were right next to the stairs. Will stay again next time we come back!

Was this review helpful? Yes
West Monroe, Louisiana, United States
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family stayed here overnight on our way further north. The rooms were very lean and the staff was nice. My son said the water pressure in their room was low, but we didn't have a problem in ours. The breakfast was a little of a let down. The pancake machine was not working, which was what I wanted! So... More 

Was this review helpful? Yes 1
Cristo O, General Manager at Country Inn & Suites By Carlson, Bloomington-Normal West, responded to this review

Thank you for sharing with others your feedback on our hotel. It was a pleasure having you and your family as our guests. Please keep us in mind next time you are in our area. More 

Green Valley, Arizona
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel in June on our trip North and liked it so much we made it a point to stay there again in July on the way South through Bloomington again. This is a beautiful clean and comfortable hotel. Rooms are nicely decorated and furnished, very nice breakfast. Staff is very friendly but most of all pet... More 

Was this review helpful? Yes 2
Cristo O, General Manager at Country Inn & Suites By Carlson, Bloomington-Normal West, responded to this review

Thank you for your feedback and for taking the time to write about your experience. I am so delighted to read that you liked our hotel the first time and decided to stay with us again. Thank you! We look forward to seeing you next time you are in our area! More 

Lafayette, Indiana
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very friendly staff, they were very helpful at the front desk and housekeeping was very good. Rooms were nice and quiet with microwave and mini fridge. Easy access to I74 and within minutes of downtown. Great hot breakfast, eggs were exceptional. Had a great stay would definitely stay again.

Was this review helpful? Yes 2
Cristo O, General Manager at Country Inn & Suites By Carlson, Bloomington-Normal West, responded to this review

Thank you for your feedback and for taking the time to write about your experience. I are delighted to read that you enjoyed your stay and found our staff to be friendly and helpful. We look forward to your next stay. More 

Arnold, Missouri, United States
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 17, 2015

This was the only hotel available. The rooms were clean quiet comfortable and reasonably priced. The pool and hot tub looked very clean, we didn't use it but saw others in there. The public restrooms were clean and the staff was very friendly. I would recommend this hotel if your in the Bloomington/Normal area.

Was this review helpful? Yes 1
Cristo O, General Manager at Country Inn & Suites By Carlson, Bloomington-Normal West, responded to this review

Thank you for taking the time to review our hotel. I'm pleased to read that we were able to provide you with a clean room at a reasonably price. More 

Green Valley, Arizona
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 17, 2015

Beautiful rooms. Newly acquired hotel remodeled and opened early 2015. First time staying at a Carlson and was impressed. Clean rooms, comfortable beds, very pleasant staff. Chosen while traveling with small dog, which was first reason for choosing this hotel. Large open area that has a restaurant and bar with TV. Food was good but new bar not open yet

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Cristo O, General Manager at Country Inn & Suites By Carlson, Bloomington-Normal West, responded to this review

Thanks for the review! More 

Brimfield, Illinois
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed June 16, 2015

We stayed here for one night before flying out of the Bloomington airport. Symone at the front desk was very polite and very friendly. Since it was a Sunday night and the were not terribly busy she gave us a ground floor room once we requested it. The room was very nice and clean as was the rest of the... More 

Was this review helpful? Yes 1
Cristo O, General Manager at Country Inn & Suites By Carlson, Bloomington-Normal West, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We look forward to your next stay. More 

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