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All 22 Bloomington hotels

Country Inn & Suites Bloomington-Normal West

2.5 of 5 Hotel   |   923 Maple Hill Road, Bloomington, IL 61704
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Country Inn & Suites Bloomington-Normal West
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Ranked #8 of 22 hotels in Bloomington
A recent review
3 of 5 stars reviewed 4 days ago
JannatheMom Minneapolis, MN
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97 people have reviewed this hotel

Traveler rating
    34
    30
    16
    15
    2
See reviews for
46
18
2
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Minneapolis, MN
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Well, first impressions weren't great. Pool is small and very old. Hot tub is impossible to turn on (the lady at the front desk had to help us out) and only holds 3 people. And where in the hotel wouldn't they allow kids in the hot tub?? My daughter is adult height and size but was puzzled by the sign... More

Was this review helpful? Yes
Colorado
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a nice hotel with a good location right by the highway. This is a relatively new hotel that seems to be well run and clean. There are a few restaraunts located within walking distance. I do not remember seeing a pool but they did have a nice workout facility. I would stay here again if the opportunity arises.... More

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Martin_from_Colorado, What a fantastic review, thank you! I'm extremely thrilled to hear that you enjoyed your stay with us. On behalf of our entire staff at Country Inns & Suites we thank you for your business. Sincerely, Cristo Ortiz-Palafox General Manager More

Cottage Grove, Minnesota
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed at this hotel overnight on our way home to MN from Asheville, NC. As is usually the case with Country Inn and suites, this hotel was wonderful. the room was clean, beds and pillows comfortable and it was nice a quiet. the front desk staff was wonderful. the breakfast was good. i definitely would stay here again.

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Nanadiane1, Thank you for the great review! I'm very pleased to hear how you enjoyed your visit, especially our great hospitality. We look forward to welcoming you back next time you are in our area. Sincerely, Cristo Ortiz-Palafox General Manager More

minnesota, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel has all the ammenities of a Country Inn, always quiet, and pleasant staff. Cookies were chocolate chip! Pool was perfect temp for a couple of laps. Rate was reduced because I used my Club Carlson points.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Rhonda M, Thank you for being a Club Carlson member and for choosing you stay with us. I'm trilled to hear that you had an enjoyable stay with us, and were able to enjoy all the amenities that Country Inn & Suites offers. Once again, thank you for staying with us. Sincerely, Cristo Ortiz-Palafox General Manager More

Appleton, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Easy check-in, lots of lighted parking, easy access from the main highways, comfortable beds, great continental breakfast. Hotel is going through a bit of renovation (carpet, paint, tile), but did not hinder our stay at all. Would definitely recommend to our family and friends!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Chris N, Thank you for the review! It's always great to hear when guests enjoy their experience with us. We appreciate your feedback, and hope to welcome you back if your travels bring you back to the Bloomington/Normal area. Sincerely, Cristo Ortiz-Palafox General Manager More

Madison, Wisconsin
1 review
5 of 5 stars Reviewed 4 weeks ago

It is always nice to see the changes and improvements made to places that I return too. I have to say that they are not completed with the remodeling, but much improvement has been accomplished. As I read these other reviews I am surprised that they expect a new hotel, I have stayed here yearly to visit family since 2010... More

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Jim J, Thank you for the review! It's always great to hear when guests can see the improvements and changes we have made. We are very excited for what is yet to come. We look forward to welcoming you and your family, along with your dog, Jaxx, next year. Sincerely, Cristo Ortiz-Palafox General Manager More

Fenton, Missouri
Top Contributor
52 reviews 52 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booked this hotel for one night via a blind Express Deal on Priceline - glad I only paid rock-bottom prices! The whole first floor of the hotel smelled strongly of chlorine. Enough that it made my husband's eyes hurt. So, we decided to give the swimming pool a try. There weren't any towels available, and the pool was in such... More

Was this review helpful? Yes 1
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Becky G, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide outstanding accommodations. We’re very sorry you were not impressed with our hotel. Our hotel is still currently under renovation, and we hope to start in our guestrooms in the upcoming weeks.The feedback we receive from... More

Huntsville, Alabama
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room was comfortable but showed numerous signs of wear and age. Looked as though routine maintenance was being overlooked to save money. We like the location (rather close to downtown restaurants) and it is convenient to the interstate. Our issue this time was the lack of luggage carts the morning we left. Waited unsuccessfully over half an hour for one... More

Was this review helpful? Yes 1
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Paul 3018, I appreciate you taking the time and reviewing our hotel. I do apologize for any inconvenience that we caused you, due to the lack of luggage carts. Our hotel does offer two luggage carts for all guests to use. On this particular day, we had two different guests who did not return the carts to our lobby,... More

Bloomington, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 28, 2014

Right off the interstate and many restaurants near by. Hotel staff was welcoming and fitness center was amazing. Stayed in a king suite which has two flat screen Tv's which was great for us. Liked the updates since my last stay.

Was this review helpful? Yes 2
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Trooper A, Thank you for the great 5-star review! We are so pleased to hear how you enjoyed your visit, especially our great hospitality and location. We look forward to welcoming you back next time you are in our area. At your service, Cristo Ortiz-Palafox General Manager More

Round Lake Beach, Illinois
Contributor
19 reviews 19 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 18, 2014

Check in was easy, and the room was fine. The bathroom was large and there was enough mirrors in the room for us (two teen girls and mom). I've stayed at several Country Inn & Suites, and felt this one was a little outdated. The room was a nice size, but the a/c was loud. The bed was extremely comfortable.... More

Was this review helpful? Yes 2
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear PJ1600, Thank you for providing us your valuable feedback. It's great to hear that you found check in easy, and that you were pleased with your room. Our hotel is still currently undergoing some renovations, we are currently working to bring our hotel up to standard with other Country Inns & Suites. While we understand your stay was not... More

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Additional Information about Country Inn & Suites Bloomington-Normal West

Address: 923 Maple Hill Road, Bloomington, IL 61704
Phone Number:
Location: United States > Illinois > Bloomington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Bloomington-Normal West 2.5*
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Also Known As:
Country Inn & Suites Bloomington Normal West Hotel Bloomington
Country Inn And Suites Bloomington Normal West
Country Inn Bloomington
Bloomington Country Inn

14 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Bloomington #6 Business Hotel in Bloomington
Hotel Class
Official Description (provided by the hotel)
With a location along I-55/74 and I-39, the newly renovated Country Inn & Suites By Carlson, Bloomington-Normal West, IL offers a convenient location for both business and leisure travelers. Choosing this hotel's location in Bloomington-Normal, IL puts you close to the U.S. Cellular Coliseum, Illinois State University, downtown Bloomington, uptown Normal, large corporations like State Farm and other great attractions. Relax with amenities like a heated indoor pool, a whirlpool tub, a well-equipped fitness center and a complimentary, hot Be Our Guest Breakfast buffet. This pet-friendly hotel also offers free high-speed Internet access so you can stay connected. Book your stay today and experience the convenience of the newly renovated Country Inn & Suites hotel. ... more   less 
Number of rooms
63

Questions & Answers

Questions? Get answers from Country Inn & Suites Bloomington-Normal West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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