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Country Inn & Suites Bloomington-Normal West

2.5 of 5 923 Maple Hill Road, Bloomington, IL 61704
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    This weekend 11/22/2014
    $84/night
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Country Inn & Suites Bloomington-Normal West
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Country Inn & Suites Bloomington-Normal West
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112 reviews from our community

Traveler rating
    40
    36
    18
    16
    2
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50
20
4
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Senior Contributor
48 reviews 48 reviews
35 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Not a bad place - the entry is welcoming but some of the front desk need some skills. I asked the front desk to call a cab, but I was instead handed the number to call myself, a long distance call for an out of town guest. The rooms are decent, but just a little cubby to hang clothes, so... More

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear pebblelake, Let me start out by apologizing that my staff failed to provide you outstanding customer service. My staff should have called a cab for you upon your request. I will make sure to address this at my next staff meeting. I want to thank you for taking the time to review our hotel and providing me with your... More

Roseville, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Very clean, quiet hotel in a good neighborhood. Fast food options extremely close with other restaurants/pubs within a short driving distance. Easy to get to as it is just off the interstate. The HVAC units in the rooms are the economy type. My only complaint is that the fan cycles on and off continuously. This tends to wake me up... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Stephen K, Thank you for reviewing our hotel. I appreciate your feedback. At your service, Cristo Ortiz-Palafox General Manager More

Fulda
Top Contributor
159 reviews 159 reviews
29 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed at a ton of country inns and this one is just OK compared to the rest of them. Like so many I have stayed at lately this one was not build as a country inn but the conversion job is not bad. Converted hotels never have enough space for the breakfast area and this one is no exception.... More

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Jim S, Thanks for the review! Our hotel was built in 1998 as a Country Inn & Suites. Since then, Country Inn & Suites has gone through many updates. Our hotel is currently in the process of converting to the newest version of Country Inn & Suites. I am very pleased to read that you encountered courteous and professional... More

Waupun, Wisconsin
Contributor
19 reviews 19 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Bloomington was a half way point for our travel destination. The country Inn was near where we stopped for supper and they had availability with the room requirements we wanted. We enjoyed time in the pool in the evening and the breakfast in hte morning was decicious and had a varitey of options.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Nancy S, Thank you for taking the time to review our hotel! Glad to hear that you enjoyed our pool and breakfast in the morning. Please keep us in mind next time you are in our area. Sincerely, Cristo Ortiz-Palafox General Manager More

Baldwin, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed overnight at this hotel on our way to Saint Louis. We were a little hesitant when we saw a sign in the lobby that the hotel is under renovation, but our room was clean, quiet and well-appointed. We used the bed and the sofa bed; both were fine. My wife said the hot tub was... More

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Mike B, Thank you for staying with us and for the review. I'm pleased to hear that you and your wife enjoyed your stay. We look forward to your return next time you are in our area. . Sincerely, Cristo Ortiz-Palafox General Manager More

Minocqua, United States
2 reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We travel with our St. Bernard and it is always nice to find a wonderful hotel that accepts LARGE dogs. Wish the entire chain accepted dogs. Made us feel quite at home. Lovely hotel. Friendly staff, clean and well maintained. Large rooms with plenty of space for the dog.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Wanda W, Thank you for fantastic review. We look forward to welcoming you and your best friend back next time you are in our area. Sincerely, Cristo Ortiz-Palafox General Manager More

Minnesota
Top Contributor
187 reviews 187 reviews
53 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good hotel, large rooms and bathrooms, friendly efficient staff and very clean. The beds were very comfortable. As with so many hotels, the air conditioning was loud. Easy access to I 74. Not much right around in the way of restaraunts, but you can drive into town.

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Minnetonkalady, Thank you for taking the time to review our hotel. I do apologize that the A/C unit in your room was loud. I will verify with my maintenance department that this issue has been taken care of. Once again, thank you. Sincerely, Cristo Ortiz-Palafox General Manager More

Jesup, United States
1 review
5 of 5 stars Reviewed October 14, 2014

This hotel met our needs with the close location just off 74. The rooms were clean and beds very comfortable. The pool and not tub both great and the breakfast was awesome. The employees were always very accommodating and made sure we were taken care of.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Susan D, Thank you for the review. I'm extremely pleased to hear that our hotel was able to meet your needs. On behalf of our entire staff at Country Inns & Suites, we thank you for your business. Sincerely, Cristo Ortiz-Palafox General Manager More

Bloomington, United States
1 review
5 of 5 stars Reviewed October 13, 2014

I was extremely satisfied with my stay at this hotel. All staff were very friendly and made me feel welcome and comfortable. Hotel was very clean and is close to restaurants and stores for last minute shopping. I will definitely recommend this hotel to family and friends

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Lusia E, Thank you for staying with us, and for taking the time to review our hotel. On behalf of our entire staff at Country Inns & Suites, we thank you for your business. Sincerely, Cristo Ortiz-Palafox General Manager More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 7, 2014

I liked the décor. It is appealing and homey. The gas fireplace was welcoming. Breakfast was delicious! The waffles were the best anywhere and the eggs were cooked well. All employees were helpful and friendly.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Sandy, Thank you for staying with us, and for taking the time to review our hotel. On behalf of our entire staff at Country Inns & Suites, we thank you for your business. Sincerely, Cristo Ortiz-Palafox General Manager More

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Additional Information about Country Inn & Suites Bloomington-Normal West

Address: 923 Maple Hill Road, Bloomington, IL 61704
Phone Number:
Location: United States > Illinois > Bloomington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Bloomington-Normal West 2.5*
Number of rooms: 63
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Also Known As:
Country Inn And Suites Bloomington Normal West
Country Inn & Suites Bloomington Normal West Hotel Bloomington
Country Inn Bloomington
Bloomington Country Inn

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