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All 23 Bloomington hotels

Country Inn & Suites Bloomington-Normal West

2.5 of 5 Hotel   |   923 Maple Hill Road, Bloomington, IL 61704
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Ranked #8 of 23 Hotels in Bloomington
A recent review
5 of 5 stars reviewed 5 days ago
Alan D Arlington Heights, Illinois, United States
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101 reviews from our community

Traveler rating
    35
    31
    17
    16
    2
See reviews for
47
18
2
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Arlington Heights, Illinois, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I stayed there the week of 9/26, on Bussiness.When I arrived I was greeted with a smile, and they gave me my rewards card in which when I called they signed me up over the phone which they did not need to do, but was really nice of them to do so . There were Coffee, Tea , and Cookies... More

Was this review helpful? Yes
Illinois, United States
1 review
2 of 5 stars Reviewed 1 week ago

Between the bathroom backing up, no working hotel phones, teens with luggage all over the common areas, private party takes over the common areas later in the evening. Will never book this hotel again. Even though I travel to Bloomington quarterly.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Cynthia R, Thank you for taking the time to review our hotel. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. We are working diligently to correct these issues and I am grateful that you brought them to my attention. Our hotel did host... More

Indianapolis, Indiana
Top Contributor
214 reviews 214 reviews
56 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From time to time we feel it is important to shift the hotel chains where we stay. Prices change, properties grow older, and new entities come on the scene that offer better return. In the past couple of years we have been seeking out Country Inn and Suites. They have a number of newer motels, and up to now they... More

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear DSStephens, Thank you for taking the time to review our hotel. I'm glad to hear that you felt that you got your money's worth, and found our rooms to be pleasant. Thank you for stay with us! Sincerely, Cristo Ortiz-Palafox General Manager More

Madrid, Spain
1 review
3 of 5 stars Reviewed 3 weeks ago

Me and my family slept here for one night and it is a place where you can stay. The room was a bit smelly although everything, specially the bathroom, seemed to be clean. Breakfast is good and the staff was very nice. Some of them spoke Spanish.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Antonio A, Thank you for the review! I'm very pleased to hear that you and your family were able to enjoy your stay, and found your room to be clean. I do apologize for the smell in your room. I'm also thrilled to hear that you found my staff to be very nice. We hope to welcome you and... More

Minneapolis, MN
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Well, first impressions weren't great. Pool is small and very old. Hot tub is impossible to turn on (the lady at the front desk had to help us out) and only holds 3 people. And where in the hotel wouldn't they allow kids in the hot tub?? My daughter is adult height and size but was puzzled by the sign... More

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Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear JannatheMom, I would like to start out by thanking you for taking the time to review our hotel. Our hotel is currently undergoing renovations on the 3rd floor, and do apologize for the condition you found our hallways. Our maintenance crew does work up until 4pm everyday, this allows our guest to enjoy a quiet stay after 4pm. Once... More

Colorado
Top Contributor
51 reviews 51 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a nice hotel with a good location right by the highway. This is a relatively new hotel that seems to be well run and clean. There are a few restaraunts located within walking distance. I do not remember seeing a pool but they did have a nice workout facility. I would stay here again if the opportunity arises.... More

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Martin_from_Colorado, What a fantastic review, thank you! I'm extremely thrilled to hear that you enjoyed your stay with us. On behalf of our entire staff at Country Inns & Suites we thank you for your business. Sincerely, Cristo Ortiz-Palafox General Manager More

Cottage Grove, Minnesota
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 24, 2014

we stayed at this hotel overnight on our way home to MN from Asheville, NC. As is usually the case with Country Inn and suites, this hotel was wonderful. the room was clean, beds and pillows comfortable and it was nice a quiet. the front desk staff was wonderful. the breakfast was good. i definitely would stay here again.

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Nanadiane1, Thank you for the great review! I'm very pleased to hear how you enjoyed your visit, especially our great hospitality. We look forward to welcoming you back next time you are in our area. Sincerely, Cristo Ortiz-Palafox General Manager More

minnesota, United States
1 review
4 of 5 stars Reviewed August 20, 2014

Hotel has all the ammenities of a Country Inn, always quiet, and pleasant staff. Cookies were chocolate chip! Pool was perfect temp for a couple of laps. Rate was reduced because I used my Club Carlson points.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Rhonda M, Thank you for being a Club Carlson member and for choosing you stay with us. I'm trilled to hear that you had an enjoyable stay with us, and were able to enjoy all the amenities that Country Inn & Suites offers. Once again, thank you for staying with us. Sincerely, Cristo Ortiz-Palafox General Manager More

Appleton, United States
1 review
5 of 5 stars Reviewed August 10, 2014

Easy check-in, lots of lighted parking, easy access from the main highways, comfortable beds, great continental breakfast. Hotel is going through a bit of renovation (carpet, paint, tile), but did not hinder our stay at all. Would definitely recommend to our family and friends!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Chris N, Thank you for the review! It's always great to hear when guests enjoy their experience with us. We appreciate your feedback, and hope to welcome you back if your travels bring you back to the Bloomington/Normal area. Sincerely, Cristo Ortiz-Palafox General Manager More

Madison, Wisconsin
1 review
5 of 5 stars Reviewed August 5, 2014

It is always nice to see the changes and improvements made to places that I return too. I have to say that they are not completed with the remodeling, but much improvement has been accomplished. As I read these other reviews I am surprised that they expect a new hotel, I have stayed here yearly to visit family since 2010... More

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Jim J, Thank you for the review! It's always great to hear when guests can see the improvements and changes we have made. We are very excited for what is yet to come. We look forward to welcoming you and your family, along with your dog, Jaxx, next year. Sincerely, Cristo Ortiz-Palafox General Manager More

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Additional Information about Country Inn & Suites Bloomington-Normal West

Address: 923 Maple Hill Road, Bloomington, IL 61704
Phone Number:
Location: United States > Illinois > Bloomington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Bloomington-Normal West 2.5*
Number of rooms: 63
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Also Known As:
Country Inn & Suites Bloomington Normal West Hotel Bloomington
Country Inn And Suites Bloomington Normal West
Country Inn Bloomington
Bloomington Country Inn

13 photos of this hotel

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