We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Country Inn & Suites Bloomington-Normal West

2.5 of 5 923 Maple Hill Road, Bloomington, IL 61704
Hotel website
Click for phone number
Hotel deals
Special Offer
Book a Business Package
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Country Inn & Suites Bloomington-Normal West
Professional photos View all
Browse nearby
Country Inn & Suites Bloomington-Normal West
Write a Review

106 reviews from our community

Traveler rating
    39
    32
    17
    16
    2
See reviews for
49
19
4
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
  • All months
    (106)
  • Mar-May only
    (18)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (15)
All months
Minnesota
Top Contributor
187 reviews 187 reviews
53 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Good hotel, large rooms and bathrooms, friendly efficient staff and very clean. The beds were very comfortable. As with so many hotels, the air conditioning was loud. Easy access to I 74. Not much right around in the way of restaraunts, but you can drive into town.

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Minnetonkalady, Thank you for taking the time to review our hotel. I do apologize that the A/C unit in your room was loud. I will verify with my maintenance department that this issue has been taken care of. Once again, thank you. Sincerely, Cristo Ortiz-Palafox General Manager More

Jesup, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel met our needs with the close location just off 74. The rooms were clean and beds very comfortable. The pool and not tub both great and the breakfast was awesome. The employees were always very accommodating and made sure we were taken care of.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Susan D, Thank you for the review. I'm extremely pleased to hear that our hotel was able to meet your needs. On behalf of our entire staff at Country Inns & Suites, we thank you for your business. Sincerely, Cristo Ortiz-Palafox General Manager More

Bloomington, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was extremely satisfied with my stay at this hotel. All staff were very friendly and made me feel welcome and comfortable. Hotel was very clean and is close to restaurants and stores for last minute shopping. I will definitely recommend this hotel to family and friends

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Lusia E, Thank you for staying with us, and for taking the time to review our hotel. On behalf of our entire staff at Country Inns & Suites, we thank you for your business. Sincerely, Cristo Ortiz-Palafox General Manager More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

I liked the décor. It is appealing and homey. The gas fireplace was welcoming. Breakfast was delicious! The waffles were the best anywhere and the eggs were cooked well. All employees were helpful and friendly.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Sandy, Thank you for staying with us, and for taking the time to review our hotel. On behalf of our entire staff at Country Inns & Suites, we thank you for your business. Sincerely, Cristo Ortiz-Palafox General Manager More

Lake Elmo, MN, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

An accessible hotel with friendly staff, clean rooms, great breakfast, well-lighted parking area. The lobby with its fireplace and loaner books is a perfect touch for a home-like feel. Highly recommended.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Carol, Thank you for staying with us, and for taking the time to review our hotel. On behalf of our entire staff at Country Inns & Suites, we thank you for your business. Sincerely, Cristo Ortiz-Palafox General Manager More

Arlington Heights, Illinois, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed there the week of 9/26, on Bussiness.When I arrived I was greeted with a smile, and they gave me my rewards card in which when I called they signed me up over the phone which they did not need to do, but was really nice of them to do so . There were Coffee, Tea , and Cookies... More

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Alan D, Thank you for the review! On behalf of our entire staff at Country Inns & Suites we thank you for your business. Sincerely, Cristo Ortiz-Palafox General Manager More

Illinois, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Between the bathroom backing up, no working hotel phones, teens with luggage all over the common areas, private party takes over the common areas later in the evening. Will never book this hotel again. Even though I travel to Bloomington quarterly.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Cynthia R, Thank you for taking the time to review our hotel. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. We are working diligently to correct these issues and I am grateful that you brought them to my attention. Our hotel did host... More

Indianapolis, Indiana
Top Contributor
214 reviews 214 reviews
56 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed September 7, 2014

From time to time we feel it is important to shift the hotel chains where we stay. Prices change, properties grow older, and new entities come on the scene that offer better return. In the past couple of years we have been seeking out Country Inn and Suites. They have a number of newer motels, and up to now they... More

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear DSStephens, Thank you for taking the time to review our hotel. I'm glad to hear that you felt that you got your money's worth, and found our rooms to be pleasant. Thank you for stay with us! Sincerely, Cristo Ortiz-Palafox General Manager More

Madrid, Spain
1 review
3 of 5 stars Reviewed September 5, 2014

Me and my family slept here for one night and it is a place where you can stay. The room was a bit smelly although everything, specially the bathroom, seemed to be clean. Breakfast is good and the staff was very nice. Some of them spoke Spanish.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear Antonio A, Thank you for the review! I'm very pleased to hear that you and your family were able to enjoy your stay, and found your room to be clean. I do apologize for the smell in your room. I'm also thrilled to hear that you found my staff to be very nice. We hope to welcome you and... More

Minneapolis, MN
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 30, 2014

Well, first impressions weren't great. Pool is small and very old. Hot tub is impossible to turn on (the lady at the front desk had to help us out) and only holds 3 people. And where in the hotel wouldn't they allow kids in the hot tub?? My daughter is adult height and size but was puzzled by the sign... More

Was this review helpful? Yes
Cristo O, General Manager at Country Inn & Suites Bloomington-Normal West, responded to this review

Dear JannatheMom, I would like to start out by thanking you for taking the time to review our hotel. Our hotel is currently undergoing renovations on the 3rd floor, and do apologize for the condition you found our hallways. Our maintenance crew does work up until 4pm everyday, this allows our guest to enjoy a quiet stay after 4pm. Once... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Country Inn & Suites Bloomington-Normal West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites Bloomington-Normal West

Address: 923 Maple Hill Road, Bloomington, IL 61704
Phone Number:
Location: United States > Illinois > Bloomington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Bloomington-Normal West 2.5*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Priceline, Carlson, Hotels.com, Odigeo and Tingo so you can book your Country Inn & Suites Bloomington-Normal West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites Bloomington Normal West Hotel Bloomington
Country Inn And Suites Bloomington Normal West
Country Inn Bloomington
Bloomington Country Inn

13 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay