I never actually stayed here. I made a reservation for business and my trip was canceled and I couldn't go. Although I believe I canceled via telephone, they had no record of it. Thus, they charged my credit card $162. I called the hotel and spoke to several managers, and they ultimately agreed to credit me back half of my... more

Look, it was OK but did not appear to me to have been updated recently. It was clean and yes, they had the white comforters but in general I felt the place was kind of tired. Maybe I am spoiled by some of the better Hampton Inns I have stayed at. The last reviewer stated that it was next to... more

This is a great (seemingly new) Hampton Inn. The breakfast room/lounge is huge in comparison to others I have seen, so that makes it wonderful, especially when travelling on business. The parking seemed rather far from the building, but that was compounded by the negative 23 degree weather outside. The desk staff was friendly, though not overly-friendly, and the room... more

I stayed one night at this hotel, in November of 2007. The check-in process went very smoothly, and the front desk clerk was friendly and helpful. Our rooms were generously sized, and the bathrooms were also plenty large, and very clean. One of the pluses was how Hampton has upgraded their beds and bedding. The mattress was very comfortable, and... more

I walked into the lobby to book a room and was creeted by very friendly staff. I had been online looking at the rates and she was able to get me a better rate. The hotel lobby and greeting area was clean and there were staff to assist if needed. We got a deluxe king room, A king room with... more

I've stayed at a lot of Hampton Inns over the years and this one is predictable and average. The staff weren't overly helpful, but fixed the trouble with our bathroom when we insisted on it. The front desk tried to put the toilet plunging off until their convenience, but once we asserted ourselves, came right up with a plunger and... more

Nice hotel, clean but out of the way if you're planning anything in Bloomington/Normal. The staff was very friendly as a whole, but the breakfast lacked...a lot. If you want a clean room at a decent price, this is a great choice! more

I usually stay @ Marriott chain, but I am a Gold level @ Hilton also. After I pushed the issue, that Gold level got me a late checkout of 12:30 although the room hadn't been touched by housekeeping by 1:30 when I had to go back to check for something I'd left in the room. My key didn't work when... more

We chose this hotel because of generally favorable experiences with Hamptons over the years, and this Hampton did not let us down. Our room was EXTREMELY clean, as was the hotel in general. The breakfast was standard Hampton, but very good, and the breakfast attendants were very helpful. The people at the check-in desk were courteous and offered their help... more