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Parke Regency Hotel and Conference Center

3.5 of 5 1413 Leslie Dr, Bloomington, IL 61704
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Parke Regency Hotel and Conference Center
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Parke Regency Hotel and Conference Center
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69 reviews from our community

Traveler rating
    30
    24
    8
    5
    2
See reviews for
16
17
3
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington, Illinois
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed over night for a business trip. The staff was friendly but a little disorganized. My room was very clean and comfortable but the meeting space was very dated and the carpet was extremely dirty. If I was only writing a review for the overnight stay I would have given them an excellent, but because had some issues with my... More

Was this review helpful? Yes
Mario C, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Hi Laura, I appreciate your great comments about your overnight stay in the hotel. I will be sure to pass on your kind words them to the staff. My apology regarding your experience in the conference center. I will be sure to share your concerns with my staff and management team. Again thank you for the valuable feedback. Mario Conte... More

Roscoe, Illinois, United States
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The building looked very dated from the outside but it was absolutely beautiful inside. The staff was very polite and check in was a breeze. Parking seemed tight for regular rooms. Rooms were spotless and very neatly decorated. Loved the tile and the rich cocoa color in the bathroom. Although getting the shower to turn on it a bit of... More

Was this review helpful? Yes
Mario C, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Karen, Thank you for your kind words regarding the areas which we meet your expectation I apologize for the areas where we feel short. I would like to inform you that starting 12/1/14 we will be serving an ala carte plated breakfast in addition to our hot breakfast buffet. If you are in the area or would like to come... More

macdemexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Just checked in a couple hrs ago, third floor room, took over an hr to write this as weak intermittent internet, no soap or shampoo in room but 2 conditioners abd a body lotion, central heating and cooling has been replacec with loud wall units, almost no shower pressure, went down to indoor pool and ice cold. It can only... More

Was this review helpful? Yes
Mario C, General Manager at Parke Regency Hotel and Conference Center, responded to this review

I apologize for the many "service" bumps you experienced on your most recent stay. I assure you that this is not our standard in the hotel. I would like to invite you back to the hotel in the near future and hope you would give us an opportunity to make your last stay right. Please contact me directly and I... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Had a great stay here. I would recommend this place. Breakfast was so great!!!! Popcorn when we checked in. The only thing is that our sink was leaking but other than that we had a great stay. Staff is super friendly. Wish we had more time to stay here.

Was this review helpful? Yes
Mario C, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Hi Jorge, Thank you so much for your kind words. I will be sure to pass it onto the staff. I apologize for the leaky sink. I will have our engineer fix it immediately. I hope to see you back soon! Thanks, Mario Conte General Manager Parke Regency Hotel and Conference Center More

Spring Lake Park, Minnesota, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hated to leave, everthing was that good. Popcorn cookies bar and dinner all exceeded our expectations. We would recommend to all and stay here if we drive through here again. ☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺

Was this review helpful? Yes
John M, Front Office Manager at Parke Regency Hotel and Conference Center, responded to this review

Thank you so much for your comment...making sure our guest are totally satisfied with their stay is our number one priority. More

Midlothian, Illinois
1 review
4 of 5 stars Reviewed 4 weeks ago

I booked a room at this hotel because they offered complementary shuttle service to and from the Amtrak and the airport. I came up on the Amtrak train and they picked me up, got me checked in and shuttled me to the airport to pick up a rental car for my weekend visit. The room was a nice size but... More

Was this review helpful? Yes
John M, Front Office Manager at Parke Regency Hotel and Conference Center, responded to this review

Thank you so much for staying with us and leaving such a sincere comment...all the feed back we get from our guest goes to a senior management staff meeting for discussion. With out the comments of our wonderful guest we wouldn't always know where we need to improve. More

Oak Park
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just stayed here this past week. Had a business conference. Staff went above and beyond, especially LaShawn, Food and Beverage Manager?. Breakfast was a good surprise. Not to far from major shopping locations, and not overpriced. Free Wi-Fi.

Was this review helpful? Yes
John M, Front Office Manager at Parke Regency Hotel and Conference Center, responded to this review

Being able to make our guest happy is something that we are constantly striving for. and I would like to thank you for your words of kindness and for letting us know we are headed in the right direction. More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 weeks ago

This was a last minute booking made while en route from St.Louis to Chicago. A very nice place with an excellent breakfast (as compared to other free breakfasts we encountered on our trip). The rooms were clean and comfy. Staff was friendly and accommodating. Price was reasonable when booked with tripadvisor. I called to make sure there was either an... More

Was this review helpful? Yes
John M, Front Office Manager at Parke Regency Hotel and Conference Center, responded to this review

Thank you so much for your kind words. Making our guest feel welcome is top priority for us, and I always love to hear we are on the right track. Thanks for staying with us and please come back again. More

Arizona
Top Contributor
86 reviews 86 reviews
40 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed October 11, 2014

The first thing we noticed when opening the door was an iron burn in the carpet. Soon after, the noise from the refrigerator was notable and we knew immediately that we would not sleep well. We pulled out its stand and unplugged the unit, then reported the problem the next morning. Later, it also became apparent that chipped walls had... More

Was this review helpful? Yes 1
John M, Front Office Manager at Parke Regency Hotel and Conference Center, responded to this review

First of all I would like to thank you for your honest opinion...and I would also like to apologize for any discomfort you might have experienced while you were a guest of our hotel. Be assured after reading this comment that there's lots of action being taken to correct the things that were stated. I really hope you will return... More

Tinley Park, Illinois
1 review
5 of 5 stars Reviewed September 17, 2014

I have been staying in the Bloomington area 4 nights a week for over one year now, and the Park Regency has been head and shoulders the classiest, most accommodating place I have stayed. I have tried several other "Extended Stay" hotels in the area but found them all lacking (small dirty rooms, hard beds, continental breakfasts, no restaurant, no... More

Was this review helpful? Yes
Terry S, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Thank you for your great review. We are glad that you enjoyed our new and improved breakfast! We look forward to your future visits with us! More

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Additional Information about Parke Regency Hotel and Conference Center

Address: 1413 Leslie Dr, Bloomington, IL 61704
Phone Number:
Location: United States > Illinois > Bloomington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Parke Regency Hotel and Conference Center 3.5*
Number of rooms: 70
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