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Hilton Chicago/Indian Lakes Resort

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250 West Schick Road, Bloomingdale, IL 60108
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Hilton Chicago\/Indian Lakes Resort
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614 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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Cape Coral, Florida
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I really looked for positives each time I interacted. The hotel is unimpressive. Carpets in the common areas are shabby and in some areas just plain dirty. I challenge any of the managers that walk the lower corridor to the restaurant to defend the condition of the carpet that it meets hilton standards. The food is uninspired standard Hilton fare... More 

Was this review helpful? Yes 1
Greg F, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review

Dear TimC2010, Thank you for taking the time to write a review of our property. I am sorry to hear that you did not enjoy your time with us. I am sharing your comments with the rest of the management team. I do hope we get the opportunity welcome you back in the future. Thank you, Greg Fregoso More 

Fort Mill, South Carolina
Level Contributor
109 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is an older property, but is somewhat quaint due to that. The place is like a labyrinth with narrow, twisting hallways. The rooms, though dated, are nice, with stunning views. The workout facility is nicely equipped and the machines function. The "Cave" bar was a nice touch. Flat screen TV in the room which accepts an Amazon Firestick. You... More 

Was this review helpful? Yes
Greg F, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review

Dear Jay W, Thank you for taking the time to review our property. I am happy to hear that you enjoyed your stay with us! We hope to welcome you back soon. Thank you, Greg Fregoso More 

1 review
5 of 5 stars Reviewed 1 week ago

My girlfriends and I came here for a weekend spa getaway and were not disappointed. My massage therapist, LeeAnn, had magical fingers... we were all incredibly pleased with the exceptional service and happy workers.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Greg F, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review

Dear Chelsea J, Thank you so much for your review and your very nice comments about our resort. I am very happy to hear you enjoyed your stay and we can't wait to welcome you back to our property. Thank you, Greg Fregoso More 

Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This resort is really neat. All the buildings are built on a hexagon pattern so the atrium, rooms, pools and even hallways have an exciting "what's around the next corner" feeling. I slept like s baby in the bed. The allergy free room was a new experience to me. I took note of the easy access power strip on both... More 

Was this review helpful? Yes
Greg F, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review

Dear MitchBradt, Thank you for your nice comments about our resort. I am happy to hear that you enjoyed your stay and that you like our Frank Lloyd Wright inspired building design. We hope to see you again in the near future! Thank you, Greg Fregoso Front Office Manager More 

Arlington Heights, IL, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Wife and I were looking for a week end getaway near Chicago. We are frequent guests at Hilton's Hampton Inn and expected an upgraded experience moving up to the lead brand. We were quite disappointed. The Hotel was designed to stand out as a structure but fails completely as a Hotel. The rooms are located in a tower building that... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 3
Greg F, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review

Dear George L, Thank you for taking the time to review our resort. I am sorry to hear your experience with us was less than enjoyable. I am sharing your comments with the rest of our leadership team to help make improvements for the future. Thank you, Greg Fregoso Front Office Manager More 

Diamond Bar, CA, United States
1 review
3 of 5 stars Reviewed 1 week ago

I have stayed at this hotel before, however, may need to rethink. I left my iPod shuffle in the room and upon returning to CA, I called and spoke with the front desk and 2 left messages for housekeeping as instructed. No one has called me back to at least tell me they don't have it. Also, called the GM,... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Greg F, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review

Dear Elihu L, Thank you for taking the time to write a review of our property. I am sorry to hear that you did not enjoy your stay with us. It is my understanding that you have already been contacted by our housekeeping manager since this posting went up regarding your lost item. Please let us know if we can... More 

Fairfax Station, VA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Lousy in many respects. Website for feedback really sucks! Prices not posted for many activities - facilities disjointed. Nobody around to answer questions - drop dowm menus to provide feedback totally inadequate. Staff totally not up to the stuff available to guests.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Greg F, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review

Dear David H, Thank you for taking the time to review our resort. I am sorry to hear that you had a less than enjoyable experience with us. I am sharing your comments with our leadership team to help make improvements. Thank you, Greg Fregoso Front Office Manager More 

Alton, Illinois
Level Contributor
131 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Perhaps this property is preparing for closure. Perhaps it is meant to serve as a training ground for management on how not to live up to the Hilton name. Understaffed, neglected and broken HVAC systems, long lines, and closed bars - need I go on? At a resort property things happen, systems breakdown. I, as a guest shouldn't even notice... More 

Was this review helpful? Yes 1
Greg F, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review

Dear Rbj2040, Thank you for taking the time to write a review of our property. I am very disappointed to hear that you did not enjoy your stay with us or the property in general. I am sharing your comments with our hotel executive committee as we attempt to make improvements for our guests. Thank you, Greg Fregoso Front Office... More 

Houston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My wife and I were here for a funeral of a dear friend. We drove in from Houston and had some difficulty finding the place, but once we did, it was a wonderful experience. The hotel was clean, rooms were beautiful, property was beautiful and staff was attentive. They even printed out directions so we wouldn't get lost going to... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Greg F, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review

Dear Louis S, Thank you for your kind words regarding our property. We would like to send our condolences once again to you and hope that we may welcome you back in the future. Thank you, Greg Fregoso Front Office Manager More 

valleycoast@juno.com
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you or your family need a resort to plan a family reunion, book the Hilton Chicago Indian Lakes Resort. We just finished our first family reunion in 5 years. We decided to use the Hilton Chicago Indian Lakes Resort. First class service from start to finish! Shout out to Marilyn our Sales manager for our event. She provided excellent... More 

Was this review helpful? Yes 1
Greg F, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review

Dear ValleycoastOneTravel, Thank you so much for your wonderful comments about our property and Marilyn. She is a very valuable member of our team and we are happy to have her here. We look forward to welcoming you and your family back for the next reunion! Thank you, Greg Fregoso Front Office Manager More 

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