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Hilton Chicago/Indian Lakes Resort

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250 West Schick Road, Bloomingdale, IL 60108
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Hilton Chicago/Indian Lakes Resort
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Hilton Chicago/Indian Lakes Resort
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591 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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Atlanta, United States
2 of 5 stars Reviewed yesterday NEW

This hotel is dated and hot. They were not prepared for a sold out crowd. There were several events going on during our stay and they were behind on the laundry the entire weekend-no towels at the pool most of the time and the list just goes on!

Review collected in partnership with Hilton Hotels & Resorts

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Itasca, Illinois
2 of 5 stars Reviewed 2 days ago NEW

July 24, 2015 - From the moment we arrived it was a unpleasant experience. The Resort is "dated and tired". Shortly after we checked in we were informed that the Spa did not have air-conditioning so our "Couples Massage" was cancelled for the following day. We received a voucher for Shiraz which is the Fine Dining Restaurant. We arrived for... More 

Was this review helpful? Yes 1
Columbus, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This hotel/resort is a first class operation. Golf course is super! My husband and I enjoyed our two night stay. Easy access to other dining and shopping areas. Great location just outside of Chicago. The guys - bellhop/concierge were very helpful with suggestions when asked about dining elsewhere or shopping. Really knew the area well. If you are there to... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Daniel L, Manager at Hilton Chicago/Indian Lakes Resort, responded to this review

Dear Alberta R. Thank you so much for the nice notes. We are happy to hear that you and your husband enjoyed your stay with us! We are eager to welcome you both back in the near future! Best Regards, Daniel Laskus Front Desk Manager More 

Green Bay, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The staff was very accommodating and friendly. The rooms were clean and very large overlooking the golf course and pool area. We ate at 3 of the restaurants and enjoyed the each one. The whole experience was excellent and we can't wait to go back. My wife was a little concerned about the previous reviews but there wasn't one flaw... More 

Was this review helpful? Yes 1
Daniel L, Manager at Hilton Chicago/Indian Lakes Resort, responded to this review

Dear cas558, Thank you so much for sharing these kind comments about our hotel. We are so delighted that you and your wife had such an enjoyable stay. We look forward to hosting the both of you again in the future. Best Regards, Daniel Laskus Front Desk Manager More 

Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed 1 week ago

The resort is a sprawling facility of unmarked corridors making it very difficult to find one's way around. While offering pools, spa, golf---they seem to be hidden away. Hotel personnel were not very helpful as they seemed bothered by requests for directions. The place is old and gloomy particularly in the atrium. It could use some brightening up. There are... More 

Was this review helpful? Yes 2
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I can look past the fact that the hotel/rooms are a bit outdated because it does have a cool rustic feel. However, the front desk, operator, and housekeeping staff were not customer focused at all. I called to see if i could get a bottle of water in my room and was denied because they only put a bottle of... More 

Was this review helpful? Yes 2
Daniel L, Manager at Hilton Chicago/Indian Lakes Resort, responded to this review

Dear Katie M Thank you for taking the time to share these thoughts and concerns. I am sorry that this was the type of experience that you encountered during your stay with us. I would like to make myself available to you if you would like to discuss these issues further. Please feel free to contact me directly at the... More 

Cincinnati, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I want to say I love the Hilton Brand ant the staff at this facility is nothing short of excellent! But the building and rooms are in dire need of updating and the HVAC is horrible. The rooms are never cool, (unless you stay in the winter time). and they can be very stuffy because the AC unit does to... More 

Review collected in partnership with Hilton Hotels & Resorts

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Greg F, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review

Dear Joseph L, Thank you for taking the time to write a review for us and for your very nice comments regarding our staff. I am very sorry that you had issues with the HVAC during your stay with us. I am working with our engineering department to help rectify the issue. We hope to see you again very soon!... More 

Hendersonville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I travel every week for work and this is by far my favorite hotel. It is quiet, clean, the staff is extrememly friendly and they have every amenity that you need right on site. The Hilton Rewards program also helps me to earn points for when I have personal travel that I can use to stay with my family. There... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Greg F, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review

Dear Rikki C, Thank you for taking the time to write a nice review about our property and thank you for being a loyal HHonors member. I hope you keep us in mind whenever you decide to redeem your points! Thank you, Greg Fregoso More 

Level Contributor
10 reviews
4 hotel reviews
1 of 5 stars Reviewed 1 week ago

I am currently staying at the Biggest Loser Resort which is located as a part of this hotel-Everything in The hotel is breaking down- such a beautiful place and it is sad to see it in disarray. The air conditioning is failing and every part of the resort is just too darn hot to workout, or walk in. The rooms... More 

Was this review helpful? Yes
Greg F, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review

Dear William T, Thank you for taking the time to write a review on Tripadvisor. I am very sorry to hear that you are having trouble with your stay. Please feel free to come to the front desk and speak with a manager so we can assist in rectifying your issue as soon as possible. Thank you Greg Fregoso More 

Eureka, Illinois
2 reviews
2 of 5 stars Reviewed 2 weeks ago

This hotel was the site of a convention, and I was looking forward to it's many amenities. The pools were nice, but the food was overpriced. The rooms were dated and one day the hotel lost hot water. I don't remember taking a shower that cold ever. Housekeeping would not leave the same amount of towels/wash clothes every day. We... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
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