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Residence Inn Chicago Bloomingdale

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295 Knollwood Drive, Bloomingdale, IL 60108
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Residence Inn Chicago Bloomingdale
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Residence Inn Chicago Bloomingdale
Residence Inn Chicago Bloomingdale
Residence Inn Chicago Bloomingdale
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60 Reviews from our TripAdvisor Community

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Traveler rating
    38
    11
    3
    5
    3
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33
2
3
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Residence Inn Chicago Bloomingdale
See the most recent reviews
Glenmoore, Pennsylvania
2 reviews
5 of 5 stars Reviewed October 8, 2014

Thelma at the front desk is the friendliest personality I have ever experienced at a hotel! Funny Warm excellent customer service. Looking forward to coming back and sending other guests from our company to the Residence Inn Bloomingdale! Rooms are clean and comfortable.

Was this review helpful? Yes
Marlene L, General Manager at Residence Inn Chicago Bloomingdale, responded to this review

Thank you for your recent review of our hotel. I am very happy you were "Welcomed in True Thelma style" she has a natural hospitality heart. I will be happy to post this for Thelma to see I know she will appreciate your review as much as I do! Warmest Regards~ from the staff More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 8, 2014

Upon arrival...our room keys did not work. As my husband went back up front to correct this...two kids struggling to control their crazy out of control barking dogs were barking and trying to attack another guest who happen to be leaving his room at the same time. As my husband approached the dogs lunged and barked at him too. Unluckily... More 

Was this review helpful? Yes 1
Marlene L, Manager at Residence Inn Chicago Bloomingdale, responded to this review

Thank you for leaving feeback about your stay. We apologize for the issues you mentioned in your review and will address your comments with the staff and managers. We encourage you to please reach out to the GM to discuss the issue further. More 

2 reviews
5 of 5 stars Reviewed September 7, 2014

I suggest staying at the Residence Inn Chicago Bloomingdale. Christina made me feel at home and provided me with everything I needed personally. Her personal touch really made a difference in my experience. The next time I am in Chicago I know where I am staying! Thanks Christina!!! Ryan,

Was this review helpful? Yes
Marlene L, General Manager at Residence Inn Chicago Bloomingdale, responded to this review

Thank you for your review of our hotel. Christina is a Residence Inn favorite. Very proud she is my new Assistant Manager as she really cares about her hotel and guests. Thank you again! More 

1 review
5 of 5 stars Reviewed September 4, 2014

We just took a trip to Chicago over Labor Day 2014 weekend. We had a wonderful stay in this hotel. The staff were all friendly. This hotel is located by lots of places to eat, Target just up the road, gas stations, and just about everything you would ever need are close by. Also, on our way back from hanging... More 

Was this review helpful? Yes
Marlene L, General Manager at Residence Inn Chicago Bloomingdale, responded to this review

Thank you for the fabulous review of our hotel. We are very happy you were able to relax and enjoy your holiday weekend. What a wonderful family outing and my favorite city venue is at Navy Pier as well. Glad you enjoyed your stay! More 

Bloomingdale, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 24, 2014 via mobile

I am currently staying at this hotel and having stayed in many Marriott Hotels over the past 10 years, this is a disappointment. The hotel is dirty and I have been tempted over the past few days to buy a vacuum cleaner and present it to the hotel. The lifts and hallways are dirty. Even though the beds have been... More 

Was this review helpful? Yes 2
Marlene L, Manager at Residence Inn Chicago Bloomingdale, responded to this review

Dear Derin O, Thank you for speaking with me yesterday at the hotel. It has been a very busy period the last couple fo weeks with high occupancies at this hotel. We are sorry we have failed to meet yours and our standards with hotel appearance and service. We are happy you are still with us and will do everything... More 

Pilar, Buenos Aires, Argentina
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed August 2, 2014

I stayed with my daughter at the Residence Inn Bloomingdale for 12 nights and had a great stay. At check-in I was greeted by Christina who was efficient and friendly. In fact, all the hotel staff that I encountered throughout my stay was kind, helpful and seemed to love their work. Front desk staff (Christina, Melissa, Marlene, and I can't... More 

Was this review helpful? Yes 3
Marlene L, General Manager at Residence Inn Chicago Bloomingdale, responded to this review

Thank you for such a wonderful review. I will certainly work dilegently to correct what we can and continue to improve our guests experience. We enjoyed having you stay, you and your family will be missed. Warmest Regards from the entire staff at the Bloomingdale Residence Inn! More 

West Des Moines, Iowa
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 30, 2014

Needed to find a place to stay after a long days drive. Got last room available, but it was clean and seemed to be in a safe area so that was all we cared about! Fan in bathroom is incredibly loud and doors in kitchenette under sink were falling off, but otherwise it worked for the night.

Was this review helpful? Yes
Marlene L, General Manager at Residence Inn Chicago Bloomingdale, responded to this review

Thank you so much for your recent review of our hotel. We are happy that we were able to accommodate you during your travels. I appreciate hearing from my guests and a seasoned traveler as you are can offer me valuable insight. I will get into the room and immediately repair the noisy fan and kitchen vanity. Thank you again... More 

lakeside park, ky
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 29, 2014

My wife and I travel to Bloomingdale IL a few times each year to visit family and we always stay at the Residence Inn. we recently stayed there over the Easter weekend and had a fabulous time. General Manager Marlene L. and Assistant General Manager David D. treat you like family and they have an outstandingly well trained staff. the... More 

Was this review helpful? Yes
David D, Manager at Residence Inn Chicago Bloomingdale, responded to this review

Hi, Mike! Thank you so much for the wonderful comments. We are all thrilled that you had such a great experience with us again. That is the way we always hope that all our guests will feel. We try very hard to make our guests happy and hearing that we have succeeded just makes our day! Thank you again ...... More 

Peoria, Arizona
Level Contributor
3 reviews
5 of 5 stars Reviewed May 9, 2014

This hotel is a great value. The front desk staff was very helpful, professional and friendly. The room, meals and hotel amenities are wonderful for a family, or the business traveler. The location is close to restaurants and shopping. I highly recommend this hotel.

Was this review helpful? Yes
David D, Manager at Residence Inn Chicago Bloomingdale, responded to this review

Thank you so much for your wonderful review of our hotel. We are all so pleased to hear that you enjoyed your stay. That's what we all like to hear! We work very hard to give our guests the very best experience we can and are always happy whenever we hear we are succeeding. Please join us again if you... More 

Carol Stream, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 8, 2014

From the time you check in to the time you check out, the front desk was so friendly and helpful! The cook was always smiling! Even housekeeping kept out room very clean! The Manager, Dave was present and very friendly. We even went swimming and the pool and pool area was extreamly clean and the water was surprising warm and... More 

Was this review helpful? Yes
David D, Manager at Residence Inn Chicago Bloomingdale, responded to this review

Thank you very much for the terrific review! It is always our goal for our guests to leave happy! We try very hard to offer a clean, comfortable and friendly experience and we try to staff our hotel with people who help us live those goals every day. I hope we will be seeing you again in the not too... More 

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