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Country Inn & Suites By Carlson, Chicago O'Hare South, IL

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777 East Grand Ave, Bensenville, IL 60106
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Country Inn & Suites By Carlson, Chicago O'Hare South, IL
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Country Inn & Suites By Carlson, Chicago O'Hare South, IL
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238 reviews from our community

Traveler rating
    62
    75
    50
    28
    23
See reviews for
97
36
21
55
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (238)
  • Mar-May only
    (70)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (54)
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Kalamazoo, Michigan
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were picking up a family member at the airport and staying overnight, so we checked into a suite and rode the shuttle to the airport. While the shuttle car/van does only run once an hour we found it very convenient. We met our family member and then caught the next shuttle back to the hotel saving us the bother... More 

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Los Angeles, California
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

I waited a frustrating 50 minutes for a pickup at the airport only to find out later that they pick up only hourly around 25 mins past the hour. It seems that the shuttle driver leaves the hotel on the hour, drives the 15 mins to the airport, drops off the guests and then does the pickups. Consider taking a... More 

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Travelers are raving about these Bensenville hotels

Michigan
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent marks after our recent stay! Hotel is very clean, comfortable and convenient to O'Hare airport. Stay and park option great as complimentary shuttle service transports in a timely manner. Great choice for us.

Review collected in partnership with Country Inns & Suites By Carlson

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Iowa City, Iowa
1 review
1 of 5 stars Reviewed 2 weeks ago

Staff was unfriendly, shuttle drivers were rude, wait times for shuttles were long. Breakfast was terrible milk was warm. Beds are hard and bathrooms had garbage behind the door. Hotel needs some updating.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnOhareSouth, Manager at Country Inn & Suites By Carlson, Chicago O'Hare South, IL, responded to this review

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel was not as clean as our standards demand. A clean room that has been prepared for our guests is basic for a good stay. I am sorry if this was not your experience. You can be confident... More 

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