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Hilton Garden Inn Chicago Midway Airport

Certificate of Excellence
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6530 S. Cicero Avenue, Bedford Park, IL 60638
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Hilton Garden Inn Chicago Midway Airport
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Hilton Garden Inn Chicago Midway Airport
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277 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Wexford, Pennsylvania
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here on a business trip. This is an outstanding hotel that outshines the Hampton Inn in the same location. The main draw of this hotel is twofold: (1) great lobby and breakfast area; (2) fantastic rooms that are spacious, and have comfortable beds. There really were no negatives to this hotel, and when business takes me back here, I... More 

Was this review helpful? Yes
MariaFHernandez, Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Ryan, Thank you for the feedback of your recent stay with us. I am happy to hear you enjoyed your stay. We look forward to having you here with again. With Kindest Regards, Megan Mammoser Assistant General Manager More 

Tallmadge, United States
1 review
5 of 5 stars Reviewed 1 week ago

Love this hotel. On the outskirts of Chicago but easy to get into town. The hotel is spotless love the tea coffee and cookies served in lobby but what sets this hotel apart is the staff. The staff is so friendly and personable. The breakfast was fabulous made to order omelets , pancakes, and walffles plus other items. Right by... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MariaFHernandez, Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Denise, Thank you for the feedback of your recent stay with us. I am glad you enjoyed your stay and that the staff was able to make you feel at home. It is our goal to be the cleanest and friendliest, so we are happy to see that our guests experience that. We appreciate your patronage and hope to... More 

California
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a typical Garden Inn brand and it definitely met expectations. Clean and no perfumes or cleaning smells. There's not really too much to do. It seems to be a stop-over for those going out to Midway Airport on Southwest the next day, which is what we used it for. Free shuttle service to the airport, which is... More 

Was this review helpful? Yes
MariaFHernandez, Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Thank you for the feedback of your recent stay with us. I am glad you enjoyed your stay and were able to take advantage of our free shuttle. We appreciate your patronage and hope to have you again. With Kindest Regards, Megan Mammoser Assistant General Manager More 

Indianapolis, Indiana
2 reviews
4 of 5 stars Reviewed 1 week ago

Very nice experience with convenience superior. Easy access to downtown and air travel. Very accommodating hotel with easy parking and highway commute. Will definitely use this facility in the furture for Chicago travel business.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MariaFHernandez, Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Tony, Thank you for the feedback of your recent stay with us. We are thrilled that you enjoyed the convenience of our location. We appreciate your patronage and hope to have you again. With Kindest Regards, Megan Mammoser Assistant General Manager More 

Chicago, Illinois
Level Contributor
63 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

The stay started out on a bad foot in the sense that both the garbage can out front were overflowing upon arrival. I pointed this out to the front desk staff, but nothing ended up being done as it was a Sunday evening. I also noted that in the room that the toilet was difficult to flush and the bed... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MariaFHernandez, Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Thank you for the feedback of your recent stay with us. This is helpful information to ensure we make improvements on delivering an exceptional guest experience. Please accept my sincere apologies for the unsatisfactory experience you encountered during your stay with us. I have already followed up with staff and can ensure there will be changes so that this is... More 

Reno, Nevada
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Typical Hilton garden inn. Fairly comfortable beds. My objection is the price. There are at least 6 hotels right next to each other all sharing the same airport shuttle. Check your prices especially if you are only going to be there a few hours due to airport weather. There is a microwave in the room but no bottled water. I... More 

Was this review helpful? Yes
MariaFHernandez, Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Donna, Thank you for the feedback of your recent stay with us. Next time you are in town we would love to keep you as one of our guests, I definitely encourage you to shop around however I know you will find that we are competitively priced with the other hotels. I am glad we were able to get... More 

Mason, United States
Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago

This Hilton Garden Inn was on my companies preferred hotel list for this area as we have a facility nearby. I recently decided to stay here for a personal stay and I have realized you are treated differently when you are not staying as a corporate customer. Hilton staff decided to charge one of my rooms for an additional night.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Michael, Thank you for the feedback of your recent stay with us; this information helps us with continous improvement as it is our Promise to ensure your satisfaction. Please accept my sincere apologies for the unsatisfactory experience you encountered during your stay with us, and be assured that we strive to deliver the level of service that all of... More 

Salt Lake City, Utah
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's tough to fault what appears to be a relatively new HGI. We were on our way out of town and decided to stay up by the airport before flying out in the morning. The location was great and I don't recall once hearing airplanes over head. The rooms are well kept and the beds are as comfortable as we... More 

Was this review helpful? Yes
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Matt, Thank you for the review of your recent stay with us. It is great to see that we were able to meet your needs and expectations. We thank you for your patronage and look forward to having you back with us when your future travels bring you back to the Chicago Midway Area. With Kindest Regards, More 

Buffalo, New York
1 of 5 stars Reviewed 2 weeks ago

After a very long 9 hour drive to Chicago to visit family and a loved one's funeral, my husband and I were anxious to check into our hotel room and get settled in. Off the bat, the front desk clerk checks us in and gives us keys to a room that hasn't been cleaned yet. We discovered this by walking... More 

Was this review helpful? Yes
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Trish, Thank you for taking the time to give your feedback of your recent stay with us. I am truly sorry to see that you encountered an unsatisfactory experience from the moment you arrived, please be assured that this is an rare and isolated circumstance and I will take immediate actions to prevent such issues from reoccurring. I would... More 

bridgeport, ohio, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Parking costs 15$ on top of huge room rate. Kind of makes it not worth it!Now when I take the time to rate you on your page here, it won't accept it unless 200 or more letters are used?? Come on!You certainly make it not worth my time to do this rating

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Marc, Thank you for taking the time to review your recent stay with us. I am sorry to see that we were not able to meet your full expectations, your information helps us to continuous improvement. please be assured that our rates are comparable to the surrounding hotels as well as parking charges. It is our goal to ensure... More 

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