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Hilton Garden Inn Chicago Midway Airport

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6530 S. Cicero Avenue, Bedford Park, IL 60638
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Hilton Garden Inn Chicago Midway Airport
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Hilton Garden Inn Chicago Midway Airport
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247 reviews from our community

Traveler rating
    120
    79
    32
    6
    10
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61
37
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95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Cherry Hill, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Food was great, hotel was clean. Front desk indicated that they tried my credit card four times and was rejected, checked with credit card company, no record of declines on their end. Humiliated while other people stood there.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Atlanta, Georgia
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I really enjoyed my weekend stay. Although the weather was terrible, the property made up for it. The property is very nice and the staff was very accomodating. I look forward to my next visit. The beds are comfy. Everything looks brand new.

Was this review helpful? Yes
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Londa_wash; Thank you for your time in giving feedback of your stay with us! it was a pleasure to have you with us and very happy to see that you enjoyed your stay. It is our promise to ensure your satisfaction and we have accomplished this with you. We look forward to having you back with us in the... More 

Silvis, United States
1 review
4 of 5 stars Reviewed 1 week ago

Everything about the stay was great except for the small breakfast that I was charged $3.81 for! At the rate of the hotel, I would think toast and coffee and juice would be included in the morning. But not so!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Nora, Thank you for your feedback of your recent stay with us. I am truly sorry to see that you were inconvenienced with small charges during the breakfast period; I hope that you were able to let your server know and they were able to rectify your frustrations as it is our goal to ensure your satisfaction. As a... More 

Chicago, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I love the fact that you can easily get a room with a re-frig and a microwave. The beds are very comfortable and the hotel is nice and quiet. The only problem I had was with the hotels gym area... They had about 4 treadmills but only one was working. However they did have other work out equipment that could... More 

Review collected in partnership with Hilton Garden Inn

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MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Catherine, Thank you for the review of your recent stay with us. It is great to see that you were able to enjoy your stay with us, however disappointed that you were not able to utilize our Fitness Room to the fullest. Please be assured that I will be looking into the situation as it is a rare circumstance... More 

Erie, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Shuttle from Midway airport also serviced several other nearby hotels. Over four days, we were the only ones who got off at the Hilton Garden Inn, while dozens got off at all the others. Couldn't help but wonder what everyone else knew that we didn't.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Keith, Thank you for your review on your recent stay with us! I am sorry to see that not seeing more guests sparked a curiosity or worry as we are here for you and our goal is to do Whatever it takes to ensure your satisfaction. Being able to provide 24 hour shuttle service for the guests is an... More 

Pittsburgh, Pennsylvania
2 reviews
3 of 5 stars Reviewed 3 weeks ago

We stayed for 3 night while visiting family in Chiacago. We arrived around 1 AM from a long drive and were immediately greeted and sent to a wonderful room. The room was very clean and spacious. Going down the elevators to catch the complimentary shuttle to the airport and trains to the city, we noticed a strong chemical/burning/food smell. The... More 

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MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Elysia, Thank you for your comments, I am sorry to hear that we did not meet all of your expectations or resolved your frustrations. I assure you that this is not way of doing business and will personally ensure that we look into your issue and connect with you as soon as possible. It is our Promise to ensure... More 

Atlanta, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Recently stayed at the Hilton Garden Inn - Chicago Airport. Check-in was smooth and quick. The room was nice and clean, still pretty cool in Chicago during the month of March so it was nice that the heat was working well. The hotel Staff was friendly and helpful. The breakfast at the hotel far exceeded my expectations i.e., cooked to... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Gerard, Thank you for your comments, it is great to see that we have met your expectations during your visit with us. It is our goal and Promise to ensure your satisfaction, Guaranteed. We thank you for your patronage and hope to have you back with us the future. You Can Count On Us! With Kindest Regards, Maria Hernandez... More 

Boston, Massachusetts
Top Contributor
151 reviews 151 reviews
72 hotel reviews
304 helpful votes 304 helpful votes
5 of 5 stars Reviewed March 25, 2015

We stayed at the Hilton Garden Inn when we had an unexpected layover in Chicago in February. We made reservation before we boarded our flight. The hotel is in the “hotel area” with few other hotels. It’s a few minutes away from the Midway airport. There is a 24 hour shuttle servicing for all hotels in the hotel area. We... More 

Was this review helpful? Yes 3
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Diane, Thank you for your comments, I am very happy to see that you enjoyed your stay and we were able to meet all your expectations. I will be sure to pass on your great comments to Israel as he is a great asset to our Team! We thank you for your patronage and look forward to having you... More 

Maumee
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2015

This hotel was pristine. I don't know when it was built or remodeled, but it looks brand new. Our room was so clean and everything smelled and looked fresh. We booked a king suite and it had a ton of room. It is the perfect space for a traveling family with a lot of room for the kids to run... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Christie, Thank you for your comments, it is great to see that you enjoyed your stay with us and we were able to exceed your expectations. The Hilton Garden Inn was renovated early 2014 and we have a great Team that keeps the Service and Product the best that our guests have come to expect. We thank you for... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2015

Upon our arrival Irvin Cross greeted us with a friendly smile and check us in. Having never been in the Chicago area before we had lots of questions in which Marlisha Wims was more than happy to answer. Room service was fantastic and the lady there was friendly and very helpful also. I needed to mail a document and didn't... More 

Was this review helpful? Yes 2
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Tammy B; Thank you for your feedback, I am happy that we were able to meet your expectations. I will be sure to pass along the great comments to Irvin and Marlisha! it is our Promise to you to ensure your satisfaction, Guaranteed. We look forward to having you back with us when your travels bring you back to... More 

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