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Hilton Garden Inn Chicago Midway Airport

Certificate of Excellence
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6530 S. Cicero Avenue, Bedford Park, IL 60638
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1 room 1 guest
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Hilton Garden Inn Chicago Midway Airport
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285 Reviews from our TripAdvisor Community

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Traveler rating
    137
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    38
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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SF Bay Area
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

The double queen room was clean and comfortable for our family on a short overnight stay between travel connections. The big plus was that there was a bathtub! As we expect from Hilton Garden Inn, the lobby was clean and pleasant, the beds were comfortable and there were no funny smells or unpleasant surprises. I was up and out on... More 

Was this review helpful? Yes
Auburn, California
Level Contributor
123 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Had a good night stay. Rooms are clean and fresh. Parking lot seemed Okay. But parking fee was steep. Did not see any walkable restaurants in the area but we were off very next day. Lobby area is usual HGI style.

Was this review helpful? Yes
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Guest, Thank you for your review, I am happy to see that we were able to meet your expectations. Please be ensured that we offer competitive parking rates within the area of the airport being 1 mile away from the hotel and even though not many walkable restaurants there are a few available to all guests within the campus... More 

Bedford, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel was a wonderful place to stay and it has a great location, it is close to the Midway Airport. The transport in this area is good and you will be taken care of by the front desk personnel. I will recommend this place to any one of my friends.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Mel, Thank you for your review. I am very happy to see that we were able to meet all your expectations! We look forward to having you back in the future. You Can Count On Us! With Kindest Regards, More 

Minneapolis, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

This property is nice as is the staff. There is a free airport shuttle between this hotel and many others in the are and Midway. Yes, it is free, but the wait is a bit long (over 30 minutes) and since it is a service for ALL of the several hotels in the area, the bus is packed often. In... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear John, Thank you for your time in writing a review of your recent stay with us. I am glad to see that we were able to meet your expectations in the Service Level at the hotel, but sorry that the Shuttle service was not up to what you expected. The reason we run every 20 minutes on the hour... More 

Denver, Colorado
Level Contributor
53 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was thankful that the hotel allowed me to check in early as I'd had a busy weekend, early Chicago arrival, and was desperate for a nap. However the front desk seemed annoyed with something upon my arrival. I wasn't greeted with a smile, which I honestly expect of the front desk staff of a hotel, as they are my... More 

Was this review helpful? Yes
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Guest, Thank you for your rating and feedback, I am sorry to hear that you were not able to enjoy your night sleep. Our beds are GSS "Garden Sleep System" beds in which are able to be controlled to the level of comfort that you would enjoy, it seems that we were not able to communicate that thoroughly in... More 

Cuyahoga Falls, Ohio
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I had a great stay at this nice hotel! I would have given it five stars, but the pool was so cold I couldn't get into it and that was a real disappointment! (Suggestion: Set the thermostat high enough so guests can enjoy themselves and put a clock in the room.)

Was this review helpful? Yes
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Guest, Thank you for your review, we appreciate your feedback and patronage to the hotel. I am happy to see that we were able to meet your expectations but sorry that you were not able to enjoy the pool amenity. Please be assured that I will be following up with the team to ensure that everything is at the... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

attending a family reunion in July of last year I really enjoyed the Hilton Garden now I look for it as a destination in every city everything was close and convenient and the free shuttle service allowed me to leave my vehicle at the hotel and jump on the train and see the many sights of downtown Chicago absolutely stunning... More 

Was this review helpful? Yes
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Guest, Thank you for your review! we truly appreciate your patronage and very happy to have been able to meet your expectations. It is our Promise to ensure your Satisfaction Guaranteed! You Can Count On Us With Kindest Regards, More 

Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I am giving this a 2 only because the hotel is nice. It seemed very clean and the lobby was inviting. Did not hear any airport noise. Staff was not great. Nobody seemed to go above and beyond what they had to do or wanted to be helpful. My husband lost his wallet. When I asked if anyone turned it... More 

Was this review helpful? Yes
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Guest, Thank you for your comments, it is important to us as it assists us with continuous improvement in order to give the level of service and product our guests have come to expect from the Hilton Garden Inn. I truly apologize that we were not able to meet your expectations in both Service and Product, please let me... More 

Wexford, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 27, 2015

Stayed here on a business trip. This is an outstanding hotel that outshines the Hampton Inn in the same location. The main draw of this hotel is twofold: (1) great lobby and breakfast area; (2) fantastic rooms that are spacious, and have comfortable beds. There really were no negatives to this hotel, and when business takes me back here, I... More 

Was this review helpful? Yes
MariaFHernandez, Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Ryan, Thank you for the feedback of your recent stay with us. I am happy to hear you enjoyed your stay. We look forward to having you here with again. With Kindest Regards, Megan Mammoser Assistant General Manager More 

Tallmadge, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 25, 2015

Love this hotel. On the outskirts of Chicago but easy to get into town. The hotel is spotless love the tea coffee and cookies served in lobby but what sets this hotel apart is the staff. The staff is so friendly and personable. The breakfast was fabulous made to order omelets , pancakes, and walffles plus other items. Right by... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MariaFHernandez, Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Denise, Thank you for the feedback of your recent stay with us. I am glad you enjoyed your stay and that the staff was able to make you feel at home. It is our goal to be the cleanest and friendliest, so we are happy to see that our guests experience that. We appreciate your patronage and hope to... More 

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