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La Quinta Inn & Suites Chicago North Shore

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2000 South Lakeside Dr, Bannockburn, IL 60015
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La Quinta Inn & Suites Chicago North Shore
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265 Reviews from our TripAdvisor Community

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Chicago, IL
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

First, the good. The rooms are decent sized. Now, the not so good. Even in the rooms farthest from the highway, the noise is very noticeable even at night. The place is very worn. The room wasn't very clean-hairs in tub and on toilet. No bath amenities other than soap and a shampoo/conditioner combo. Breakfast not good at all. The... More 

Helpful?
Thank Travels_Mucho
Los Angeles, California
2 reviews
5 of 5 stars Reviewed 1 week ago

I've been a loyal La Quinta customer for some time now. The location I used to frequent recently was sold off, thus I looked for another one close by. This location in Bannockburn is very good. In terms of local businesses and accessibility, it's not quite as convenient as the former Arlington Heights location, but the quality is just as... More 

Review collected in partnership with La Quinta

Helpful?
Thank michaelcD9053XX
Silver City, New Mexico
Level Contributor
62 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a very large motel with many rooms, located back a bit from the highway and in a mostly quiet area. There are more rooms than there are parking spaces, which could be a problem during busy times.The bed was comfortable and the heater was quiet, although the refrigerator was somewhat noisy. Friendly staff.

Helpful?
Thank Neuroquest
Bannockburn, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everything about this LaQuinta is great. From the staff, the cleanliness of the facility and room, the breakfast, and the location. I have chosen to stay at this LaQuinta a few times for business. Attentive staff and a clean, quiet room are just 2 of their outstanding qualities!!

Review collected in partnership with La Quinta

Helpful?
Thank Carole C
Fort Wayne, Indiana, USA
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel. All rooms are suites. Very pet friendly - they even have bags out in a grassy area for pick up. Definitely will stay here again when in the area. Only 1 bad thing I can think of is it beside the highway like most La Quintas are, but highway traffic is very noisy. Didn't notice inside hotel... More 

Review collected in partnership with La Quinta

Helpful?
Thank meemnan
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

We stay here every year and the last year was pretty bad. I'll explain last year. I had a 1 yr old and 4 yr old trying to sleep. Ppl next door to us were loud as can be from 10pm to 3 am. I understood it was a Saturday so I decided to let it go on until 1am... More 

Helpful?
Thank Nicole L
General M, General Manager at La Quinta Inn & Suites Chicago North Shore, responded to this review

Nicole, First let me apologize for the situation you describe, it saddens me, we are known for our customer service in fact we are rated 3rd in the entire company. I tired to look up your reservation but could not find a Nicole L. I do hope you would give us another opportunity to show you we can do it... More 

Wheeling, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We felt our stay was in an apartment rather than a hotel room. Very spacious suite. Very nicely decorated. State of the art TV's. Bright and clean bathroom. Nice office area. Bed was extremely comfortable. We will come again. We're planning on it. Was a nice weekend getaway. Thank you!

Review collected in partnership with La Quinta

Helpful?
Thank Maria H
1 review
4 of 5 stars Reviewed 4 weeks ago

Upon our arrival, the staff at the front desk was very friendly, helpful, accommodating and helped us to quickly do our check in on New Years eve, yet there was A LOT of people, we were greeted and treated Well, as it had ben before, good experience..., yet, Front Desk Staff on my Morning departure date, very rude, condescending and... More 

Review collected in partnership with La Quinta

Helpful?
Thank David G
Galveston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 22, 2015

I stay here about 3x a year, for the last 5 years. I have read the reviews that say the Front Desk Clerk (Howard) is rude or unhelpful, and this is so true. I don't know what his issue is - perhaps he needs to find another line of work that is not hospitality - and these other instances people... More 

Helpful?
1 Thank Lucy F
WI
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 19, 2015

I stay in the area often for business. I usually stay at either the Embassy Suites Deerfield or the Holiday Inn Riverwoods, both of which were booked for this stay. Starting with the positive- the hotel staff was friendly, location easy to find and overall it was clean. But, the rooms are so worn that it was hard to tell... More 

Helpful?
Thank kcWI
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