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All 16 Twin Falls hotels

Holiday Inn Express Hotel & Suites Twin Falls

2.5 of 5 Motel   |   1554 Filmore Street, Twin Falls, ID 83301
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Ranked #10 of 16 Hotels in Twin Falls
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
sabaya83 Kent, Washington
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118 reviews from our community

Traveler rating
    62
    34
    11
    5
    6
See reviews for
29
48
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wilson, Wyoming
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

At check in, I SPECIFICALLY asked for a room in a quiet area. The front desk agent gave me a room NEXT TO THE ELEVATOR.I got to listen to every screaming kid running down the hallway, EVERY PERSON GETTING ICE from the ice machine, and a lot of conversations I wasn't interested in at 7 am. And the front desk... More

Was this review helpful? Yes
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review

We are so sorry that you were disappointed in your recent stay with us. We do our best to meet our guests' room requests, but are not always able to do so. I understand that you had also requested a suite upgrade for your anniversary, and I'm sorry that we were not able to accommodate that request when you arrived.... More

Kent, Washington
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night in May, 2014 on the way to Las Vegas. Staff service and the building condition of the hotel were both excellent. Hotel is located near shops and restaurants. I don’t know how old hotel is but everything seems to new and excellent condition. Front desk even gave us ice bottled water when we checked in. The... More

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Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review

We are glad that you enjoyed your recent stay at our hotel. I am also glad that you were able to visit Shoshone Falls while you were here. There are many amazing things to see and do in southern Idaho and we hope you can spend more time exploring our area next time. We hope to see you again soon! More

London, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed one night in August on the way to Yellowstone. The service and the condition of the hotel were both excellent. We also found it well located for the falls and for shops and restaurants. Recommended, we will stay here again if we are back in Twin Falls.

Was this review helpful? Yes
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review

Thank you for staying with us and for taking the time to post of your experience at our hotel. I'm glad you were able to spend a little time in our area before going to Yellowstone. Do please come back again next time you are in Southern Idaho. More

Overland Park, KS
Contributor
14 reviews 14 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 21, 2014

It has been a few years since I've had the opportunity to stay at a Holiday Inn Express so when I saw there was one in the town we were staying in on our first night of a six-night trip, and that the property had received positive reviews, I was excited to reserve a 2-queen bed room for us. The... More

Was this review helpful? Yes 1
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review

We appreciate you choosing to stay at our hotel recently and for taking the time to post of your experience at our hotel. Yes, it was a little crazy all over town on the day of the recent flash flood, we don't usually have those around here! We are glad you enjoyed your stay and welcome you to come back... More

Sacramento
Top Contributor
170 reviews 170 reviews
27 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed August 16, 2014

A very nice property close to everything and reasonably priced. The room was good size, clean and the king bed comfortable. Compared to what many hotels provide for breakfast, this chain far exceeds. For us, this meets all expectations.

Was this review helpful? Yes
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review

Thank you so much for taking the time to post of your experience at our hotel. We appreciate you staying with us and hope to see you again next time you are in Twin Falls. More

Oak Ridge, Missouri
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

We stay at many IHG properties, and several are Holiday Inn Express hotels. I would rate this one at the top of the list of exceptionally well operated facilities. From check-in to check-out, the staff was friendly, accommodating and attended to our every need. The room was crisp and clean, everything worked as it should and the bed was one... More

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Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review

Thank you so much for staying with us. We hope you enjoy the rest of your summer and we appreciate your support of IHG hotels. More

Salt Lake City, Utah
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 5, 2014

We purchased a suite with two queen beds and a roll-out couch, so it fit the whole family well. The room included a small kitchenette with a sink, microwave, and mini fridge. I was very pleased with the breakfast--as good as it gets for a complimentary breakfast. The staff was friendly. I thought the finishes in the rooms and lobby... More

Was this review helpful? Yes
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review

Thank you for staying with us recently. You made a good decision by paying a little more for a double queen suite with a sofabed. The rooms are larger, have a comfortable sofa in the sitting area, and the wetbar is handy. We're glad you also enjoyed your breakfast as our hostess works hard to insure that guests have fresh,... More

Seattle
1 review
1 of 5 stars Reviewed August 1, 2014 via mobile

Customer service was very poor. The room that was reserved and paid for several weeks prior was given away, we had to pay extra for another room. We asked to speak to a supervisor and was told there was nothing management could do more for us. Was told if we were not happy we could find another place to stay... More

Was this review helpful? Yes
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review

We are truly concerned about this situation that you describe. It is against our policy to change room types for advance purchase rooms, and I apologize that you did not get the room you expected. The only time the hotel selects room types for guests is when they book thru an opaque online channel where they don't get to select... More

Idaho Falls, Idaho
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 28, 2014

We booked on the ihg.com website asking specifically for a pet friendly hotel. This one came up so we went through the booking process, assuming it to be pet friendly. The HI website just defaulted to it as it is the only HI in Twin Falls and did not in any way announce it was not really pet friendly other... More

Was this review helpful? Yes
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review

We understand that your dog is an important part of your family. I would recommend that when searching for a pet friendly hotel online and there is a large information box at the top that says, "No hotels found exactly matching your criteria" or if there is a pet friendly icon that you definitely follow up with the hotel and... More

Reno, Nevada
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 27, 2014

The beds and facility was good and typical for this caliber hotel. Location was superb, and blocks from the beautiful Snake River. Do take a walk over and cross the pedestrian bridge. It's an astounding overlook. I rate this property three stars because the air conditioner in the room was extremely noisy, didn't kick in at the prescribed temperature, and... More

Was this review helpful? Yes
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review

We are so sorry that you experienced issues with your air conditioner while staying with us. I hope that you reported it before you left the hotel so that we could fix it before another guest's sleep is disturbed. We do appreciate you staying with us and hope that we will see you again next time. More

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Additional Information about Holiday Inn Express Hotel & Suites Twin Falls

Address: 1554 Filmore Street, Twin Falls, ID 83301
Phone Number:
Location: United States > Idaho > Twin Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Twin Falls 2.5*
Number of rooms: 91
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Holiday Inn Express Hotel And Suites Twin Falls

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