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All 15 Twin Falls hotels

Holiday Inn Express Hotel & Suites Twin Falls

2.5 of 5 Motel   |   1554 Filmore Street, Twin Falls, ID 83301
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85%
Ranked #8 of 15 hotels in Twin Falls
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
sndovale Sacramento
  • Overview
  • Reviews (114)
  • Photos (33)
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114 people have reviewed this hotel

Traveler rating
    59
    34
    11
    5
    5
See reviews for
27
47
8
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Sacramento
Top Contributor
169 reviews 169 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A very nice property close to everything and reasonably priced. The room was good size, clean and the king bed comfortable. Compared to what many hotels provide for breakfast, this chain far exceeds. For us, this meets all expectations.

Was this review helpful? Yes
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review

Thank you so much for taking the time to post of your experience at our hotel. We appreciate you staying with us and hope to see you again next time you are in Twin Falls. More

Oak Ridge, Missouri
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We stay at many IHG properties, and several are Holiday Inn Express hotels. I would rate this one at the top of the list of exceptionally well operated facilities. From check-in to check-out, the staff was friendly, accommodating and attended to our every need. The room was crisp and clean, everything worked as it should and the bed was one... More

Was this review helpful? Yes
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review

Thank you so much for staying with us. We hope you enjoy the rest of your summer and we appreciate your support of IHG hotels. More

Salt Lake City, Utah
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We purchased a suite with two queen beds and a roll-out couch, so it fit the whole family well. The room included a small kitchenette with a sink, microwave, and mini fridge. I was very pleased with the breakfast--as good as it gets for a complimentary breakfast. The staff was friendly. I thought the finishes in the rooms and lobby... More

Was this review helpful? Yes
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review

Thank you for staying with us recently. You made a good decision by paying a little more for a double queen suite with a sofabed. The rooms are larger, have a comfortable sofa in the sitting area, and the wetbar is handy. We're glad you also enjoyed your breakfast as our hostess works hard to insure that guests have fresh,... More

Seattle
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Customer service was very poor. The room that was reserved and paid for several weeks prior was given away, we had to pay extra for another room. We asked to speak to a supervisor and was told there was nothing management could do more for us. Was told if we were not happy we could find another place to stay... More

Was this review helpful? Yes
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review

We are truly concerned about this situation that you describe. It is against our policy to change room types for advance purchase rooms, and I apologize that you did not get the room you expected. The only time the hotel selects room types for guests is when they book thru an opaque online channel where they don't get to select... More

Idaho Falls, Idaho
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We booked on the ihg.com website asking specifically for a pet friendly hotel. This one came up so we went through the booking process, assuming it to be pet friendly. The HI website just defaulted to it as it is the only HI in Twin Falls and did not in any way announce it was not really pet friendly other... More

Was this review helpful? Yes
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review

We understand that your dog is an important part of your family. I would recommend that when searching for a pet friendly hotel online and there is a large information box at the top that says, "No hotels found exactly matching your criteria" or if there is a pet friendly icon that you definitely follow up with the hotel and... More

Reno, Nevada
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The beds and facility was good and typical for this caliber hotel. Location was superb, and blocks from the beautiful Snake River. Do take a walk over and cross the pedestrian bridge. It's an astounding overlook. I rate this property three stars because the air conditioner in the room was extremely noisy, didn't kick in at the prescribed temperature, and... More

Was this review helpful? Yes
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review

We are so sorry that you experienced issues with your air conditioner while staying with us. I hope that you reported it before you left the hotel so that we could fix it before another guest's sleep is disturbed. We do appreciate you staying with us and hope that we will see you again next time. More

Albuquerque, New Mexico
Top Contributor
92 reviews 92 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were passing through town after a long day of driving and another to follow. This was a great place to stay as it was within walking distance of restaurants and not far from major shopping, if that's what you wanted to do. Our room was ultra-clean with no unpleasant odors and wonderful pillows (choice of firm or soft). We... More

Was this review helpful? Yes
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review

We thank you for choosing Holiday Inn Express on your recent stay in Twin Falls. There are, indeed, a variety of restaurants and shopping areas nearby. There are also many recreational opportunities such as golf, canoe or kayak rentals, boat tours, paddle board rentals, and hiking or biking trails nearby. We hope you enjoy the remainder of the summer and... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

We had made prior arrangements to stay at this establishment and were not able to receive a discounted price due to certain policies, which I completely understand. On the other hand, the evening management was incredibly rude to us, and made us feel very unwelcomed. We had just traveled through 3 states and were very road weary. They did not... More

Was this review helpful? Yes
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review

I am so sorry that you experienced problems while trying to check into the hotel. I'm a little confused by your posting as I don't know how the reservation was originally made or why you weren't able to stay with us if we had a confirmed reservation for you. And we are certainly not in the practice of telling people... More

Molalla, Oregon
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here after along day of driving with a 6 and 3 year old. We arrived at 8:30 and found the pool was still open, thank goodness. The beds and pillows were heaven and everyone slept like babies. Breakfast was great in the morning!

Was this review helpful? Yes
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review

We are glad that you enjoyed your stay and that you were able to enjoy the pool while you were here. Come back soon! More

Williams, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

Can not say enough about this hotel, friendly, helpful staff, clean inside and out. I feel in love with their beds and pillows. If you ever find yourself in Twin Falls this is the place to stay. The rates are a high but it is well worth it... I didn't want to leave and I stayed 4 nights...

Was this review helpful? Yes 1
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review

We are glad you enjoyed your recent stay with us. We also think our pillows and beds are the best in town and we appreciate you spreading the word by posting it on this site. Come back again soon! More

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Additional Information about Holiday Inn Express Hotel & Suites Twin Falls

Address: 1554 Filmore Street, Twin Falls, ID 83301
Phone Number:
Location: United States > Idaho > Twin Falls
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Twin Falls 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Twin Falls

33 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Twin Falls
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express & Suites Twin Falls is conveniently located just a short distance away from the world famous Snake River Canyon and the famous T.B. Perrine Bridge. Not only will all of your business and travel needs be met with one of our spacious suites but because we are located very close to several of the areas local attractions you will be able to find several activities to unwind after a long day. With all of the beautiful natural resources the Magic Valley has to offer close activities will include: golf at one of our several local courses, white water rafting, guided scenic boat tours to Pillar Falls, fishing, water and snow skiing, tennis, rock climbing, and area cave tours. The breathtaking Canyon Rim Trail which runs from the Perrine Bridge to the Niagara of the west Shoshone Falls.While you are staying don't forget to try local restaurant favorites such as Rock Creek, Jakers, and Idaho Joe's. With the College of Southern Idaho, Lamb Weston, Glanbia, Falls Brand, and the Amalgamated Sugar Factory all very close, this hotel is the ideal place to set up shop. And when it comes to shopping we are located just across the street from the Magic Valley and Canyon Rim Malls, and with stores like Best Buy, Sportsman Warehouse, Shopko, Sears, and JC Penny just to name a few, you will find everything you are looking for. ... more   less 
Number of rooms
91

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Twin Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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