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All 4 Rexburg hotels

Quality Inn Rexburg

2.0 of 5 Hotel   |   885 West Main St, Rexburg, ID 83440
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Quality Inn Rexburg
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Ranked #3 of 4 Hotels in Rexburg
A recent review
3 of 5 stars reviewed 5 weeks ago
Allen H Washington, Utah
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46 reviews from our community

Traveler rating
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    14
    14
    3
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington, Utah
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 5 weeks ago

My wife and I lodged at this Quality Inn on Sunday, 12 Oct 2014. The fellow at the front desk was cordial. and check-in was prompt. Even though this motel is conviently located near the freeway, it is quiet, and there is ample, easily accessible parking. The rooms are spacious, clean and very, very ordinary. The vanity is located in... More

Was this review helpful? Yes
Cathy H, Manager at Quality Inn Rexburg, responded to this review

Thank you for taking the time to review our hotel. We appreciate your business and we always look forward to serving you. I do apologize that our room did not meet your expectations. We like our guests to be comfortable and we want you to know that we listen and pay attention to what our guests are saying. Thank you... More

Vaughn, Montana, United States
Top Contributor
100 reviews 100 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed August 25, 2014

We lost our reservation for the place we originally planned to stay in, but Quality Inn had a room available we could use and we were very grateful. It was probably a better place than the one we had planned to stay in, but nothing outstanding. The room was nice and we were very comfortable. But there were no amenities... More

Was this review helpful? Yes
Cathy H, Manager at Quality Inn Rexburg, responded to this review

Thank you for taking time to review our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that... More

Prescott, AZ
Top Contributor
84 reviews 84 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 18, 2014

We stayed here 2 nights after Yellowstone. Lady at check-in was helpful to point us to Frontier Pies (qv) for dinner. The rooms are to Quality standards; the hot breakfast was Biscuits & Gravy both days. The prices seemed higher than average for Quailty Inns. All staff are very helpful; especially Josefina in Housekeeping. We visited the Flood Museum &... More

Was this review helpful? Yes
Cathy H, Manager at Quality Inn Rexburg, responded to this review

Thank you for taking the time to fill out our online survey I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same... More

Green River, Wyoming
Contributor
20 reviews 20 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 14, 2014

Friendly and very helpful people at from desk, rooms very clean, get bed and lots of pillows. Called ahead the day before and made reservations so glad we stayed there and will again if in Rexburg passing though. Thanks Quality Inn.

Was this review helpful? Yes
Cathy H, Manager at Quality Inn Rexburg, responded to this review

Thank you for taking the time to write a review of our hotel. We appreciate all the comments we receive as they help us to know what we can do to make your stay more comfortable and enjoyable. We appreciate your business and we look forward to serving you in the future. More

Phoenix, Arizona, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 12, 2014

The property has nicely manicured lawns and comfortable rooms. It was clean and free of the dings and nicks that come from regular use - it seemed to be well maintained. The people at the front desk were helpful and courteous. The bed was comfortable and clean. There was a clean, convenient laundry room downstairs with a pay dispenser for... More

Was this review helpful? Yes
Cathy H, Manager at Quality Inn Rexburg, responded to this review

Thank you for taking the time to review our hotel. We appreciate all comments as they help us to know what we are doing right and where we can improve to make your stay more comfortable and enjoyable. On behalf of our hotel and the staff, I would like to apologize for not meeting the expectations you had for your... More

Garland, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 31, 2014

Hotel is nice, clean and comfortable. We brought in our luggage and looked for the elevator and couldn't find it. Asked the desk clerk and he said they didn't have one. He did offer to help with our luggage. If you had a room on the first floor I would highly recommend this place.

Was this review helpful? Yes
Cathy H, Manager at Quality Inn Rexburg, responded to this review

Thanks for taking the time to write a review of our hotel. We are sorry for the lack of an elevator. It is inconvenient to carry luggage upstairs at the end of a long tri but I am glad that the desk clerk offered to assist. We do appreciate that you chose to stay with us. We hope you will... More

Junction City, Kansas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 31, 2014

Room was clean and comfortable. Breakfast was good except there were several people who came to breakfast without shoes. I don't think that should be acceptable around food. Staff was helpful and let us put our trout in their freezer for the night to keep frozen. Price was a little high.

Was this review helpful? Yes
Cathy H, Manager at Quality Inn Rexburg, responded to this review

Thank you for taking the time to review our hotel. All comments are appreciated as it helps us to know what we can do to make your stay more enjoyable. I am so sorry for the inconvenience you experienced because we lack an elevator. I know it can be difficult to carry luggage at the end of a long day.... More

California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 26, 2014

Picked up my son at BYUI and needed a place to stay for the night. Quality Inn was clean and quiet with friendly staff. Rooms were basic and clean, though could have used a bit of maintenance. Bathroom was tiny. Even though there were a lot of people there, it was relatively quiet. Good location near the freeway. Easy to... More

Was this review helpful? Yes
Cathy H, Manager at Quality Inn Rexburg, responded to this review

Thank you for taking the time to review our hotel. We appreciate all comments. They help us to know what we can do to make your stay more comfortable and enjoyable. We appreciate your business and we look forward to serving you in the future. More

UK
Top Contributor
109 reviews 109 reviews
43 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 24, 2014

We stayed here for three nights, using it as a base from which to visit Yellowstone and Grand Teton. It is adjacent to the freeway, which helps - and there was really no external noise, despite this. The grounds are the public areas are spacious and well-maintained, and our first-floor room was large and well-lit. It was really nice to... More

Was this review helpful? Yes
Cathy H, Manager at Quality Inn Rexburg, responded to this review

We would like to thank you for taking the time to respond and review our hotel. We appreciate all comments as they help us to know what we need to do to make your stay more comfortable and enjoyable. We appreciate your business and we hope we will be able to serve you the next time you are in the... More

Farmington, Utah
2 reviews
4 of 5 stars Reviewed July 7, 2014

We stayed at the Quality Inn for 2 nights during the 4th of July weekend with our 3 children. We found the rooms clean and comfortable. The pool was well stocked with lots of towels, the hot tub was nice and clear, while the pool had a slightly murky green color to it, but the kids had a good time... More

Was this review helpful? Yes
Cathy H, Manager at Quality Inn Rexburg, responded to this review

Thank you for taking the time to review our hotel. We appreciate your comments as they do help our staff to know what we can do to improve our service and hotel and make your stay more comfortable. We appreciate your business and we hope that the next time in the area you will allow us to serve you again. More

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Additional Information about Quality Inn Rexburg

Address: 885 West Main St, Rexburg, ID 83440
Phone Number:
Location: United States > Idaho > Rexburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Rexburg 2*
Number of rooms: 52
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Also Known As:
Comfort Inn Rexburg
Rexburg Comfort Inn
Quality Inn Rexburg Idaho

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