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SpringHill Suites by Marriott Rexburg

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1177 South Yellowstone Hwy, Rexburg, ID 83440
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SpringHill Suites by Marriott Rexburg
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173 Reviews from our TripAdvisor Community

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Traveler rating
    88
    56
    14
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    6
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81
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10
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Hendersonville, Tennessee
1 review
2 of 5 stars Reviewed 1 week ago

Very poor service! Our room was dirty on arrival. The toilet had a dirty bowl ring and there was hair in the bathroom. The couches and pillows had lots of stains. Our room was not cleaned when we arrived back to our room the following day. We have stayed in many Marriott properties, this one was shocking and definitely not... More 

Was this review helpful? Yes
Heidi B, General Manager at SpringHill Suites by Marriott Rexburg, responded to this review

AaEuM, Thank you for taking the time to review out hotel. I sincerely apologize for the cleanliness of your room! That is not our standard at our hotel! I have shared you experience with my housekeeping staff so that we can correct these issues and make sure that we are delivering a high level of cleanliness and quality that Marriott... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

We've stayed in this location 3 times now and are satisfied each time. The rooms are typically clean. The pool is always clean, and the breakfast is always good. My only complaint is they're usually not fast enough keeping the breakfast buffet stocked and you usually have to wait for food. The hotel is the closest Marriott or Hilton to... More 

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Indiana
Level Contributor
50 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago

Upon checking in, I was elated to find out the helpful guy behind the registration desk (Tylor I believe) had upgraded us to the executive suite. It was AMAZING. Pro's: - check-in was a breeze - room was huge, clean, and comfortable - beautiful view of the field behind us from the balcony - laundry facility worked great - breakfast... More 

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Aiken, South Carolina
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

When we entered the lobby, everything was in cool and soothing colors, and the decor reminded me of the beauty of oceans and seas. The receptionist was very friendly and outgoing. The modern architecture gave an aesthetically pleasing feel and had a calm, relaxing demeanor. Once we entered our room, we were amazed at its unique structure and blending styles.... More 

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Metro Minneapolis-Saint Paul, Minnesota
Level Contributor
17 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

My wife was so disappointed with the lack of cleaning in the room, she refused to stay at another SpringHill property the entire trip, which was over 21 nights. There was coffee or pop/soda spray on the table, room divider, wall and ceiling. Marriott was always one of my top choices when traveling for business, so this was doubly disappointing.

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Heidi B, General Manager at SpringHill Suites by Marriott Rexburg, responded to this review

Hi David, I am so sorry you had such an unpleasant experience at out hotel! Being a Marriott property, we pride ourselves on delivering the top-notch quality, service, and value the Marriott names has represented for over 85 years. The cleanliness of your room was unacceptable. Please accept my sincerest apologies. I hope that we can serve you again the... More 

Salt Lake City, Utah
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel employees were very friendly and courteous. The rooms are very spacious and were very clean during our stay. The hotel also offers a hot breakfast in the mornings with hot and cold options. The hotel offers slow free WiFi with the ability to pay for faster speeds for 24 hours.

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Santo Domingo, Dominican Republic
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived late in the evening and were happy to find a cheerful front Desk clerk named Jake that willlingly took care of some special request even though he was clearly the only one at the hotel at that hour. He recognized our MR platinum status and treated us as in the typical Marriott welcoming way. This is the only... More 

Was this review helpful? Yes 2
Richland, Washington
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel on two separate occasions, both experiences were excellent. Very nice rooms, exceptional staff, great amenities. The location offers easy access to highway, BYUI or the town of Rexburg; also several eating choices are very close by.

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Big Piney, Wyoming
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 24, 2015

Had a great stay in very nice and clean room! The service was friendly and helpful. The free breakfast was great and hot! Our family had a great nights rest in the double queen room. Have stayed there multiple times now and never disappointed. The stay is consistently of high quality. Will gladly choose this option again and close enough... More 

Was this review helpful? Yes 1
Heidi B, Manager at SpringHill Suites by Marriott Rexburg, responded to this review

Hi Will and Katie! Thanks so much for your positive feedback! We really appreciate the time you took to review our hotel! Glad to hear that you and your family had a great stay! We do our best to provide top notch quality service for all our guest who come to stay with us. We hope to see you guys... More 

St. George, Utah
Level Contributor
160 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed March 20, 2015

This is a newer hotel and it is very nice. The breakfast is excellent and there is a large variety of food. It does get busy so plan ahead if you're hungry. The rooms are clean and new, and the only complaint I have is the quirky floor plan. The bathroom (toilet) is directly off the living room and separated... More 

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