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Days Inn Sandpoint

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363 Bonner Mall Way, Ponderay, ID 83852 (Formerly Monarch Mountain Lodge Sandpoint)
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Days Inn Sandpoint
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Ranked #3 of 3 Hotels in Ponderay
A recent review
3 of 5 stars reviewed 2 days ago
roam-ID Moscow, ID
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269 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Moscow, ID
Level Contributor
95 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

stayed here for 2 nights while visiting Sandpoint for outdoor recreation. I made a reservation ahead of time through the website. This is one of the least expensive hotels in Sandpoint and is definitely no frills, but ok for budget accommodation. Staff people were nice and friendly, check in was easy. I had a room with a king bed, which... More 

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Saint George
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The place was too much for the money, too cramped, weird log furniture, breakfast was nothing but stale bisquites and plastic sausage gravy. The help all seemed to be fighting with each other. Given a choice I will not stay here again,

Review collected in partnership with Days Inn

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canada
5 of 5 stars Reviewed 3 days ago NEW

Excellent hotel for the price paid, clean room, nice staff, good breakfast, convenient location. Thanks KIL

Review collected in partnership with Days Inn

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Cochrane
1 review
3 of 5 stars Reviewed 4 days ago NEW

I was expecting a bigger and more quality Hot Tub not one that I would have in my own backyard. Breakfast was a small assortment of items and not replenished when it ran out.

Review collected in partnership with Days Inn

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days_inn_sandpoint, General Manager at Days Inn Sandpoint, responded to this review

Thank you for your review. I do apologize that you did not find our breakfast satisfactory. We offer omelets, sausage, (biscuits and gravy on weekends), yogurt, fresh fruit, waffles, hot and cold cereals, beverages, muffins, bagels, toast, and donuts. We hope you give us another chance and stay with us again. More 

Cedar Falls, Iowa
2 reviews
1 of 5 stars Reviewed 1 week ago NEW

Kicked two families in our party who had been staying there for nights previously out of their rooms. The staff members threw all of their belongings into their suitcases and just left them sitting in the lobby. Both families had reservations for that evening which were made several months in advance. The hotel did not contact either family to tell... More 

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Keys_Hospitality, Owner at Days Inn Sandpoint, responded to this review

While it is unfortunate that we were forced to vacate your rooms, I absolutely stand by my manager's decision to do so. The members of your party did not have a reservation for Saturday night, but attempted to extend their stay from Friday night without authorization from the front desk. After repeated attempts to contact the members of your party... More 

Travelers are raving about these Ponderay hotels

Calgary, Canada
1 review
4 of 5 stars Reviewed 1 week ago

I wasn't sure what to expect based on previous reviews but was pleasantly surprised. We received excellent service at check-in, our room was very clean and spacious. It's an older hotel, but the room we had was in great shape. We will definitely stay again. Well worth the price we paid.

Review collected in partnership with Days Inn

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days_inn_sandpoint, General Manager at Days Inn Sandpoint, responded to this review

Thank you so much for your kind words. We strive for guest satisfaction and we love to hear positive reviews. We look forward to seeing you again! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I had the unfortunate experience of staying at this hotel. The staff was rude and treated me very rude about my children. We were frowned upon for eating the continental breakfast because the front desk staff felt the need to tell me if I'm going to feed my 4 kids I should of brought my own food. Our room was... More 

Was this review helpful? Yes 1
days_inn_sandpoint, General Manager at Days Inn Sandpoint, responded to this review

Thank you for your review. I apologize for your less than satisfactory stay with us. Your concerns have been addressed to the staff. Our breakfast attendant remembers the incident you mentioned. Please know that those were not the words used during breakfast and was not how it was meant to come across. We provide breakfast for all guests and if... More 

Alberta
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed 1 week ago

This motel is very run down and filthy. Te beds were very uncomfortable, the bathroom shower curtain was scummy and floor and carpet were in dire need of a good cleaning. I'm far from being a fussy person, but my dorm room and common bathroom were cleaner than this place. I'm surprised that Days Inn hasn't pulled the franchise name... More 

Was this review helpful? Yes 1
days_inn_sandpoint, General Manager at Days Inn Sandpoint, responded to this review

Thank you for your review. I apologize that you were less than pleased with your stay with us. We have regular inspections and even go above and beyond company standards. We strive for guest satisfaction and we thank you for your concerns. It is guest feedback that help us to keep improving in all aspects of the hotel. We hope... More 

Marshall, Michigan, United States
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for a family reunion. Breakfast so-so, rooms dated but beds comfortable. Sound on Television in room took several minutes to come on, no iron or ironing board available when asked for during two days' stay. Many relatives' reservations messed up or cancelled during their stay. Hotel issued several master keys to family members - allowing entry to multiple... More 

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days_inn_sandpoint, General Manager at Days Inn Sandpoint, responded to this review

Thank you for your review. We are glad you found our beds to be comfortable. Most of the beds in the hotel are brand new Sealy's. We get a lot of compliments on them. We do have several irons and ironing boards available for guest use, however they are on a first come first serve basis. I do apologize if... More 

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