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Holiday Inn Express Hotel & Suites Sandpoint North

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477326 Hwy 95 North, Ponderay, ID 83852
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Sandpoint North
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142 Reviews from our TripAdvisor Community

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Traveler rating
    63
    53
    17
    6
    3
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68
29
6
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Spanish first
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English first
  • All months
    (142)
  • Mar-May only
    (22)
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    (67)
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    (18)
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Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Here is a freshly renovated holiday inn express with super friendly staff. Our stay, for new night, was just the way you always hope for. Logan, at the front desk was very friendly and helpful. We asked for dinner suggestions and he offered several, sand his favorite. We could have talked to him for much longer, about the town, his... More 

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Burley, Idaho
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had the pleasure to stay two nights at the Holiday Inn Express. The newest lodging in Sandpoint is outstanding! Extra large rooms with two televisions- bonus area with couch, two chairs, and kitchen area. Billy, the manager, was outstanding in guest service. We loved the spacious dining room and the outside tables while eating the complimentary breakfast. The Inn... More 

Was this review helpful? Yes 1
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here on a long road trip through BC, Idaho and Washington. We stayed at hotels through out this trip and this one was one of the better ones. We stayed in a suite and it was on the noisy side of the hotel but because it is set back from the highway the room was quiet with no... More 

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Grand Forks. Bc
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our second time staying at this location of the Holiday Inn Express. We weren't able to get a room located at the back of the building even though I asked for one when making the reservation. The road traffic noise, however is minimized with the window closed. The rooms, TV channels and beds are very nice and the... More 

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Airdrie, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

Great hotel located just next door to Sandpoint. The hotel is located in a nice quiet area. The view at the back of the hotel is amazing.The reason I rating this hotel with a 3 star is because during our 5 night stay the internet worked terribly (we were told that because the hotel is located on the limits of... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Sandpoint North, responded to this review

Dear ZZZPamRay, Thank you for taking the time in posting a review about our property on TripAdvisor. We appreciate the kind words toward our cleanliness and great location. We are also glad you had a great breakfast experience. On the other hand, we apologize for the disappointments you had with the air conditioning system and internet service. Every review we... More 

2 reviews
2 of 5 stars Reviewed July 19, 2015

This hotel is clean and comfortable but it's a nightmare making reservations and checking out if traveling with a group. The staff are obviously undertrained and often the manager consisted of a voicemail. Prices changed nightly and credit cards were charged for nights not stayed. There were problems consistently.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Sandpoint North, responded to this review

Dear Martha S, Thank you so much for sharing your experience with our hotel. We would like to apologize for the sub par experience you had with the service provided by our staff and the charges on the credit cards. We would like to follow up on this situation that is why we have sent you a private message to... More 

Sedona, AZ
Level Contributor
6 reviews
2 of 5 stars Reviewed July 19, 2015

While the hotel itself is fine (nothing special) the staff repeatedly made mistakes with our group reservation. We stayed at the hotel off and on for three weeks while working in the area. The staff were very friendly and apologetic, but multiple times I was charged the incorrect amount or obtained an extra charge that belonged to someone else on... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Sandpoint North, responded to this review

Dear MagpieblackAZ, Thank you for taking the time to write a review about your stay with us. We are glad that you found our restaurant to be good. However, we would like to apologize for the less than satisfactory level of service you received from our staff and for the inconvenience you experienced regarding the charges. We give the utmost... More 

Calgary, Canada
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 18, 2015

I couldn't have asked for more in a stay. Half of the rooms in this modern, clean hotel look out over lush forested farmland and small mountains. They have 24 hour coffee and tea service like many in this chain, but with variety tea's such as Tahitian breeze. A standard holiday inn express breakfast with eggs, pancakes and cinnamon buns... More 

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Texas
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 4, 2015

Had a billing disagreement (website promised one rate, hotel charged a higher one – big surprise) but the worst was this: desk clerk couldn’t solve the problem, but the “night manager” refused to talk to us on the phone. We were polite, it was only 7 p.m., but talking to clients after hours is not her policy. So don’t expect... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Sandpoint North, responded to this review

Dear hidey-holer, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high score in sleep quality. However, we’re sorry we fell below your expectation regarding front desk service which was unacceptable. We will address this concern. I understand the discomfort this caused you. We hope... More 

Yucaipa, California
Level Contributor
82 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed July 2, 2015

We really enjoyed our stay here. Comfy beds, microwave and fridge, free yummy breakfast, friendly staff, indoor pool and spa, clean and large rooms. The internet worked great as well. We got a great deal as well as far as price goes. The hotel is not technically in Sandpoint, but it was a very short drive to Sandpoint. I would... More 

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