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Clarion Inn

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1399 Bench Road, Pocatello, ID 83201 (Formerly Holiday Inn Pocatello)
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Clarion Inn
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Clarion Inn
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151 reviews from our community

Traveler rating
    26
    51
    31
    25
    18
See reviews for
50
35
10
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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    (151)
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    (35)
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There are newer reviews for Clarion Inn
See the most recent reviews
California
1 review
3 of 5 stars Reviewed August 10, 2013

The staff were very friendly and helpful. The rooms surrounded the pool. Kids jumping and screaming until 10 p.m. We tried to go to bed early because we had an early flight. Would not stay here again because of the pool and hot tub area.

Was this review helpful? Yes
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review

Thank you so much for your review of our hotel. I am very sorry that your experience was not better. We have many room types with rooms around the pool area or away from the pool. It is hard to know what our guests prefer since so many do prefer the pool area rooms. I am so glad that you... More 

Idaho
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed August 9, 2013 via mobile

My aunt reserved two nights. They did not have 2 queens, we received a folded bed. A fly flew out of it, so never used it. It sat in the corner the whole time. Not impressed with the out dated room. We parked in front of someone else's door since we were on second floor. Looked like homeless living on... More 

Was this review helpful? Yes
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review

Thank you for your review of our hotel! We appreciate your honest opinion and try to make improvements based on our guest reviews. We are constantly making improvements to the rooms and throughout the hotel. Since you visited us we have put new bedding in our rooms as well as brand new flat screen TVs throughout the hotel. We hope... More 

Senior Contributor
27 reviews 27 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 5, 2013 via mobile

We stayed for 1 night with our 4 kids in a suite. The pool side room we has was HUGE and had 2 bathrooms. A huge plus for larger families!! The hotel was very clean but dated (not a big deal). The kids had a great time playing ping ping and they ate free!! Wait staff were friendly and good... More 

Was this review helpful? Yes
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review

Thank you for you review of the Clarion Inn- Pocatello. We are so glad that you and your family enjoyed your stay and were able to take full advantage of our amenities. We hope to see you again soon! More 

Sandy
Top Contributor
107 reviews 107 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed July 22, 2013

After looking on Trip TripAdvisor and reading all reviews and pricing of hotels in Pocatello I decided on the Clarion Inn. It was ok..The Staff was very nice. I was disappointed in the room...it wasn't clean..there was so much dust and dirt and who knows what on the floor behind the night stand-I had moved it forward a little looking... More 

Was this review helpful? Yes
ClarionInnPocatello, Front Office Manager at Clarion Inn, responded to this review

Thank you so much for your review of the Clarion Inn- Pocatello! We appreciate your business and your feedback! I would like to apologize for the state of your room and our pool area. Your feedback has been shared with the housekeeping staff and immediate action has been taken to fix the situation. I am so glad to hear that... More 

Chicago, Illinois
Contributor
16 reviews 16 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 9, 2013

I'd say as a 3-star one it's below average - location too close to the freeway, and when we switched to another room with a bit less noise, the wi-fi there was then even too weak to browse internet. Room was clean and tidy but may need some renovation soon, coz part of the furniture was very old.

Was this review helpful? Yes
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review

Thank you for your candid review of the Clarion Inn- Pocatello. I would like to apologize that your stay was less than perfect. We are constantly making improvements in our guest rooms and to our amenities. We appreciate the feedback and we hope that you will give us another chance for a great stay! More 

Sachse, Texas
Top Contributor
282 reviews 282 reviews
37 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed July 5, 2013

The room was good and the Internet connection was fast. It was close to Walmart. The indoor pool smelled like chlorine and it came inside our room. The laundry mat was good. No breakfast was provided.

Was this review helpful? Yes
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review

Thank you for your review of the Clarion Inn- Pocatello. We appreciate your feedback and hope to see you again soon! More 

Los Angeles, California
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 24, 2013

I've seen a few Clarions during my long traveling career, but this one was the most inviting and hospitable. Young girl at the front desk named Ashley checked us in with the speed of light, and bellhop Michael promptly showed us the room, helped us with the luggage and brought in fridge and microwave before I had a chance to... More 

Was this review helpful? Yes
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review

Thank you so much for you kind review of the Clarion Inn- Pocatello. We appreciate your business and are so glad that you enjoyed your stay! We look forward to seeing you in the future! More 

Indio, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2013

Excellently priced, friendly service, options, accessible and well appointed, not to mention a great restaurant was everything my uncle and I needed during our 3,000-plus mile genealogical journey from California to Montana, From my second act of desperation to find a room (my first was a call to Best Western, Pocatello which was met with a very unfriendly front desk... More 

Was this review helpful? Yes
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review

Thank you so much for staying with us! I am so happy that you chose to stay with us and that we were able to treat you great service and excellent food. I am so glad that you and your uncle were able to relax and enjoy yourselves during this leg of your stay. Thank you for your great review... More 

Winchester
2 reviews
4 of 5 stars Reviewed June 11, 2013

My husband and I returned to your hotel last month for two nights. Again we found it clean and inviting. The desk staff are very friendly and helpful in both checking in and checking out. The breakfast coupon was used and the meals were very good. What a savings, and you had a server to bring you your meal (no... More 

Was this review helpful? Yes
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review

We appreciate your review of our hotel! I am so glad that you were able to experience our great service. We hope see you again soon so that we can "WOW" you again! Thank you! More 

ogden
1 review
2 of 5 stars Reviewed June 4, 2013

the room was clean when we got. stayed a couple of nights the house keeper does not like to take out the garbage.kids made a mess in the sheets they did not change them out and i left laundry quarters on the sink but when i returned they were gone. no i would not stay again.

Was this review helpful? Yes
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review

Thank you for your review of the Clarion Inn -Pocatello. I sincerely apologize that your stay was not what it should have been. I am not sure the circumstances regarding your room except to say that not cleaning rooms for several days is not our policy. I am sorry that your room was overlooked and things were not up to... More 

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Additional Information about Clarion Inn

Address: 1399 Bench Road, Pocatello, ID 83201 (Formerly Holiday Inn Pocatello)
Phone Number:
Location: United States > Idaho > Pocatello
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Inn 3*
Number of rooms: 197
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Also Known As:
Clarion Hotel Pocatello
Holiday Inn Pocatello
Pocatello Holiday Inn

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