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Clarion Inn

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1399 Bench Road, Pocatello, ID 83201 (Formerly Holiday Inn Pocatello)
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1 room 1 adult
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Clarion Inn
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185 Reviews from our TripAdvisor Community

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Cedar City, Utah
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 14, 2014

This is the first time I have wrote a review. I travel a lot, it takes a lot to make me upset when it comes to hotels. But I feel we were mislead with one. Spent the night Saturday 4/12/14. Never took my socks off when in the room (was afraid to). Hotel is run down and is really half... More 

Helpful?
4 Thank secondg
ClarionInnPocatello, Front Office Manager at Clarion Inn, responded to this review

I would like to start with an apology for the experience you had at our property. The service you received was absolutely unacceptable and we have recently had changes in our staff. Our management team has been notified of your review and we have taken appropriate actions to ensure this doesn't happen again. We would love for you to give... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 13, 2014 via mobile

My family stayed at this hotel in Pocatello and it is ok in appearance . A little run down but ok. The rooms were nice. The problem I have is that the bathroom was not clean. There was pubic hair on the floor and in the tub, there was used shampoo and conditioner in the shower. The soap dish was... More 

Helpful?
3 Thank Tanya W

Travelers are raving about these Pocatello hotels

Regina, Canada
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed April 12, 2014

You have the choice of poolside or 100 yards from I-15, less than ideal for a one night sleep! Had a $7 coupon for breakfast, so went, wasn't busy took 5 minutes to clean one of many empty tables. Ordered an omelette, wife ordered a skillet. My toast came 10 minutes prior to meal arriving. Asked for some hot toast,... More 

Helpful?
1 Thank David S
ClarionInnPocatello, Front Desk Lead at Clarion Inn, responded to this review

Thank you for taking the time to fill out our survey! We are always looking for feedback to improve our hotel. We are sorry to hear about your experience in our restaurant and we will look into this issue further. As far as the noise, we are always willing to relocate you to make your stay more comfortable. We would... More 

Atlanta, Georgia
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed March 31, 2014

Stayed here on a business trip. The hotel was clean, but it seemed a bit older, worn, and dreary. The hotel was in a good location, and had easy access to the university and town. The hotel offered a full breakfast with the room. The best part of the hotel was the lounge. Very friendly staff there. Overall, I would... More 

Helpful?
Thank MatthewLee_78
Eagle, Idaho
1 review
5 of 5 stars Reviewed March 13, 2014

I stay here SEVERAL nights a year for my business travel. Nice and relaxing place to stay; all the amenities make this a practical stop with everything needed right on site: a great restaurant, bar with food, right in the hotel. Close to downtown with lots of parking. It is an excellent, classy, full-service motel! I have NO negative comments... More 

Review collected in partnership with this hotel

Helpful?
Thank Steve L
ClarionInnPocatello, Front Office Manager at Clarion Inn, responded to this review

Thank you so much for your kind review of our hotel. We are so glad that you have been able to enjoy your stays here time and time again. We appreciate your business and look forward to seeing you again soon! More 

Meridian, Idaho
1 review
2 of 5 stars Reviewed March 12, 2014

I Would not recommend this hotel at all. We stayed 3 days and housekeeping never showed up to clean our room, even after we called the front desk and were promised it would be cleaned. Room was unkept.

Review collected in partnership with this hotel

Helpful?
Thank 122Guest123
ClarionInnPocatello, Front Office Manager at Clarion Inn, responded to this review

Thank you for review of the hotel. I am so sorry to hear about the issues that you experienced. I would like to apologize on behalf of our entire staff. This is by no means the standard that we hold our employees to and is out of the norm. I am not sure the circumstances around the reason that your... More 

Spokane, Washington, USA
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 12, 2014

Clean, comfortable rooms with great pool for kids and restaurant with bar for adults. Close to all areas of Pocatello. I have stayed several times and would stay here again. Full breakfast in restaurant available or they give small food voucher for a lighter meal. Would recommend this hotel.

Review collected in partnership with this hotel

Helpful?
Thank debtag18
ClarionInnPocatello, Front Office Manager at Clarion Inn, responded to this review

We are so glad you have enjoyed your visits with us. We appreciate your business. Thank you for your review and we look forward to seeing you soon! More 

Challis, Idaho
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 8, 2014

A very nice and relaxing place to stay, all the amenities make this a practical stop with everything needed right on site, a classy restaurant, bar right in the hotel. Close to downtown with lots of parking.

Helpful?
Thank Duke B
ClarionInnPocatello, Front Office Manager at Clarion Inn, responded to this review

Thank you for your review and business! We hope to see you soon! More 

Mesa, Arizona
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 8, 2014

We had planned on staying one night in a hotel, but circumstances changed and we need to stay longer. We couldn't have made a better choice. While the colors and decorating hark back several decades, the rooms were in excellent shape and very clean. The hot tub and pool were great. The staff couldn't have been better. Everyone we interacted... More 

Helpful?
Thank C1953
ClarionInnPocatello, Front Office Manager at Clarion Inn, responded to this review

More 

Pocatello, Idaho
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 22, 2014

If you're traveling with kids that want to swim, this is the place for you. There is a large well maintained indoor pool and several other games to keep the kids entertained. The hotel is well maintained and the rooms are reasonably priced. There is also a nice restaurant and bar inside for the adults. If you want peace and... More 

Helpful?
Thank Svv5087
ClarionInnPocatello, Front Office Manager at Clarion Inn, responded to this review

Thank you for your review! We are so glad that you were able to use our amenities and enjoy yourselves while visiting us. We try to keep a family friendly atmosphere and we are glad you were able to benefit from that as well as our proximity to stores that interest you. Thanks again for your kind review and we... More 

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