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Clarion Inn

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1399 Bench Road, Pocatello, ID 83201 (Formerly Holiday Inn Pocatello)
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169 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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West Point, Utah
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

This hotel is under construction and they manage very well in spite of that. Our room was an outside room and the freeway noise was very loud and keep me awake. On the plus side, the beds were comfortable and the room was nice. Bathroom was a bit dated, but, functioning. Overall it was an ok stay - not sure... More 

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San Diego, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We expected this to be a nice and recommended place to stay. We stood in line for a long time just to be checked in (noticed while we were waiting that the entire appearance of the hotel was in shambles, but soon realized that they must be in the process of renovating and updating the entire property); the desk attendant... More 

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Travelers are raving about these Pocatello hotels

West Jordan, Utah
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We checked in for a two night stay. Upon getting to our room our keys did not work. Having a full load of luggage, I called the desk and they informed me that I could come to the desk for to have the keys re-programmed. Not wanting to lug my baggage asked to the car I asked to have the... More 

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Boise, Idaho
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

My hubs booked this hotel for our family for a conference he was attending at ISU. This was on the list of conference rate hotels and certainly should not have been. We arrived to a hotel under horrendous construction, of which they did not speak of on the phone nor did their website indicate. We waited AN HOUR in line... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed June 3, 2015

I come to pocatello for work often. This time I am in room 2370 on 6/2. I have always been satisified with the rooms cleanliness. I have found this hotel to be the one that fits me best. Like everything it has its draw backs. But I do like it the best. The fitness center is better than most hotels.... More 

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CI_Pocatello_Manager, General Manager at Clarion Inn, responded to this review

Johnnyp005, Thank you for taking the time to leave us a review online. We love that you enjoy all the amenities we have to offer and we too are excited about the improvements being done to the property. I am sorry to hear about the experience you have had with our restaurant. We are currently creating a new Whisper's Lounge... More 

Utah
2 reviews
4 of 5 stars Reviewed May 4, 2015

There are many choices in this area and we have stayed at some of the others. When we decided to check out the Clarion Inn, we were very impressed. It is very clean, well maintained and absolutely great restaurant! It is an older hotel, but it is apparent that the owners are constantly upgrading and taking good care of it.... More 

Was this review helpful? Yes
CI_Pocatello_Manager, General Manager at Clarion Inn, responded to this review

GPKUTAH, What a great review. Our owners do care, and are making a lot of improvements this year. We will be renovating all of our public areas, some of which have already begun. We very much look forward to having you back again to see all the changes. Thank You James West General Manager More 

Colorado Springs, Colorado
Level Contributor
7 reviews
4 of 5 stars Reviewed April 21, 2015

This hotel is very family friendly. It is easily accessible from Interstate 15 and is close to the downtown area. The staff is pleasant and helpful. The building is kept clean and welcoming. I will stay there again the next time I am in Pocatello.

Was this review helpful? Yes
CI_Pocatello_Manager, General Manager at Clarion Inn, responded to this review

gayhatlerexplorer, Thank you for taking the time to review our property. We are so happy to hear that you enjoyed your time here. Our giant pool with waterfall, table games and pool table do make for a fun family environment. I hope you also took advantage of our in house restaurant and got the giant pancakes or amazing burgers. We... More 

Belfast, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 18, 2015 via mobile

94$ per night+ tax. Not worth it, not even half. It's not a hotel, rather motel I would say. We had double room, carpet was just filthy, one of the beds had blanket with something red spilled over. Badly made beds too. We had a fridge in a room and the rubber on the edge of the door was never... More 

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CI_Pocatello_Manager, General Manager at Clarion Inn, responded to this review

Milkililki, Thank you for taking the time to leave us a review. We love to hear about our guests stay. Good or bad we use them for opportunity building with our staff. What you experienced is unacceptable. Cleanliness is our top priority and no matter what you pay for the room. I would love to hear more about your experience... More 

Mandan, North Dakota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 14, 2015

On 3/27/2015 my wife and I stayed in room #1361 at the Clarion Inn in Pocatello, ID. I had called ahead and reserved a NON-SMOKING room for a nightly fee of $157.07. We arrived late. The room was anything but non-smoking -- it reeked from cigarette smoke and there were ashtrays with matches distributed throughout the room. They were sold... More 

Was this review helpful? Yes 2
CI_Pocatello_Manager, General Manager at Clarion Inn, responded to this review

Dear Ken4609, Thank you for taking the time to write a review about our property. We are saddened to hear that you were put in a smoking room. I did find your reservation and see that it came to us as a smoking room. That being said we definitely could have tried to accommodate your needs harder during your stay.... More 

1 review
4 of 5 stars Reviewed April 8, 2015 via mobile

Hotel was very clean, bed very comfortable! Pool and Hot Tub convenient and clean. Only complaint the shower tub area is a little small and the pool area ran out of pool towels. We will return here on our next visit to Pocatello

Was this review helpful? Yes
CI_Pocatello_Manager, General Manager at Clarion Inn, responded to this review

Carmel B, Thank you for taking the time to leave us a review. We are so happy that you had a delightful experiance during your stay. We have ordered additional pool towels so the shortage you experianced doesn't happen again. James West General Manager More 

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