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Clarion Inn

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1399 Bench Road, Pocatello, ID 83201 (Formerly Holiday Inn Pocatello)
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1 room 1 guest
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177 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (177)
  • Mar-May only
    (46)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (22)
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2 reviews
5 of 5 stars Reviewed yesterday NEW

We've stayed here a couple of times and will definitely stay again. Friendly staff, clean and comfortable rooms and very quite. Everything you need is right there. Pool, hot tub, sauna, restaurant and lounge. Best part..the price! Very reasonable!

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Hendersonville, North Carolina
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed here while on a visit to the area. We enjoyed our stay here. Front desk staff was very nice! The bathroom was outdated, but clean and worked fine. the towels and washcloths were nice and soft! They were renovating the hotel while we were there. It looked like it will be super nice once they are done. We... More 

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Tucson, Arizona
Level Contributor
52 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I like this hotel. It's a little old but they are in the middle of renovating right now. They have a large indoor pool with separate jacuzzi. There's a sauna as well. They have a pool table, ping pong table, fussball table and air hockey table. I don't think the air hockey was working. Outside they have a volleyball court... More 

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Saint Paul, Minnesota
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First the good stuff: 1) Excellent/helpful/resourceful/intelligent hotel staff. Ashley, the young woman who checked us in was the most competent, extremely good at her job! 2) The bathroom worked! Great shower! Nice towels. Now the bad stuff: 1) NOISE! This was the least soundproof room I think we've ever had. It was an outside entrance on the parking lot level,... More 

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Silverdale, Washington
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The lobby is being worked on and should be nice to look at soon. The front desk staff was good and fast. The room is clean, the bed comfortable and not bad at all. The door and lock though, it appears to have been kicked in at some point as the lock is all but hanging off the door itself.... More 

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CI_Pocatello_Manager, General Manager at Clarion Inn, responded to this review

seattlermc, Thank you for your review. We are so happy you are enjoying the changes to the property as much as us. WE can't wait for you to return to see all the rest. We are addressing the gentlemen bbq'ing in the paring lot and they shouldn't be out their again. See you next time and have a great rest... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

This is the third time I have stayed here in the last 2 months. And yes I have stayed at every hotel in pocatello. I love this one because there pool are is amazing and my grandkids come here to visit me. They are remodeling but the staff handle it like gold. Over all I like this hotel plus love... More 

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CI_Pocatello_Manager, General Manager at Clarion Inn, responded to this review

Gary O Thank you for your shinning review of our property. We sure are proud of the great amenities that we are able to share with families like yours. Please drop in to my office the next time you visit and say hi. James West General Manager More 

Delray Beach, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

it is under extensive construction but still charging top rates. No refrig. or microwave. Outdated room. indoor pool takes over the whole ambiance. worst Clarion we have stayed at ever.WE would not recommend this hotel or stay there again.

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CI_Pocatello_Manager, General Manager at Clarion Inn, responded to this review

Roy T, Thank you for taking the time to write your review on our property. I am sorry to hear that about your experience at our property. We strive for excellence but this time we failed. I hope you will visit us again to see all the wonderful changes from our renovation. James West General Manager More 

Travelers are raving about these Pocatello hotels

West Point, Utah
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 26, 2015

This hotel is under construction and they manage very well in spite of that. Our room was an outside room and the freeway noise was very loud and keep me awake. On the plus side, the beds were comfortable and the room was nice. Bathroom was a bit dated, but, functioning. Overall it was an ok stay - not sure... More 

Was this review helpful? Yes
CI_Pocatello_Manager, General Manager at Clarion Inn, responded to this review

cpay, Thank you for your review of our property. We greatly appreciate you and the time you spent with us. So sorry to hear about the noise, we will be addressing this next year when we renovate the guest rooms. Hope that we get to see you again soon! James West General Manager More 

San Diego, California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 26, 2015

We expected this to be a nice and recommended place to stay. We stood in line for a long time just to be checked in (noticed while we were waiting that the entire appearance of the hotel was in shambles, but soon realized that they must be in the process of renovating and updating the entire property); the desk attendant... More 

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CI_Pocatello_Manager, General Manager at Clarion Inn, responded to this review

mamala05, Thank you for taking the time to leave feedback on your recent stay at our hotel. I am so sorry to hear about the several ways we were unable to meet your expectations. We have been working hard to get our contractors to pick up after themselves but have come to the conclusion that we have to do in... More 

West Jordan, Utah
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 13, 2015

We checked in for a two night stay. Upon getting to our room our keys did not work. Having a full load of luggage, I called the desk and they informed me that I could come to the desk for to have the keys re-programmed. Not wanting to lug my baggage asked to the car I asked to have the... More 

Was this review helpful? Yes
CI_Pocatello_Manager, General Manager at Clarion Inn, responded to this review

martinghing, Thank you taking the time for reviewing our property. We love and appreciate all forms of feedback and apply it to our training. I am so sorry about the issues with the keys you had during your stay. This is unusual for our property. I will be discuss you comments with our desk staff for further training and hope... More 

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