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Clarion Inn

3.0 of 5 1399 Bench Road, Pocatello, ID 83201 (Formerly Holiday Inn Pocatello)
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155 reviews from our community

Traveler rating
    27
    51
    32
    25
    20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Challis, Idaho
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Besides the staff which are very friendly and professional, and the pool which looks very inviting (but I didn't use) I don't have anything to place this property higher than "just average." The room was "basic" and clean with the usual lack of operational efficiency of the "old style" heating system, e.g. on-unit temperature control. The toe-plate at the vanity... More 

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1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

We recently stayed here for our state board cosmetology exam.We looked it up online and thought it looked beautiful, as well as convienent because our exams took place there as well. Pros --- huge indoor pool , jacuzzi , dry sauna . Rooms that are patio style indoors near pool. That is seriously the only Pro! Cons--- Unhelpful , uncaring... More 

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CI_Pocatello_Manager, General Manager at Clarion Inn, responded to this review

Angus7575, Thank you for taking the time to fill out a survey on Trip Advisor about the Clarion Inn of Pocatello, ID. I am so happy to hear that you loved our pool area. While we strive for perfect satisfaction with all our guests it seems that we fell short with your experience. I am truly sorry for what happened... More 

Seattle, Washington
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I stayed at the Clarion in February 2015 on a business trip and was impressed with the helpful staff--from the front desk to the on-site restaurant, which had good food and accommodating wait staff. I had a very clean, quiet king bedroom at the back of the complex, but you can also stay in a room off the huge pool... More 

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1 review
1 of 5 stars Reviewed 1 week ago

I have stayed here a few times for work, and have given them a pass for a few things before toilet not clean, dust, overall a little dingy, ect.. Howevere, this time was so uncomfortable, the only room was on the outside like a cheap motel... for not the cheap rate. as a single woman I feel vulnerable, and I... More 

Was this review helpful? Yes 1
CI_Pocatello_Manager, General Manager at Clarion Inn, responded to this review

hellotravels001, Thank you for taking the time to leave a comment. We are deeply sorry about what you have experienced. There is absolutely no excuse for the cleanliness issues you encounter, and we have already put in new training and room checking procedures that should prevent that from happening again. As for the concern over room location. We are more... More 

Ogden, Utah, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 14, 2015

The rooms and service at front desk is pretty good....... The service in the restaurant is not good at all. I requested some slices of lemon for my water and the waiter proceed to hand me the slices of lemons in the palm of his hand and then he charged us of for 2 cups of coffee which was very... More 

Was this review helpful? Yes 2
CI_Pocatello_Manager, General Manager at Clarion Inn, responded to this review

Teri B, Thank you for taking the time to fill out a review. We love all feedback and review it in our managers meetings. We addressed the lack of sanitation training with this particular staff member that day. You are right that the restaurant as a whole needs some work in service and quality. We have implemented new regular training... More 

2 reviews
2 of 5 stars Reviewed January 2, 2015 via mobile

We stayed at the Clarion one night in November 2013 and I can honestly say I will never stay there ever again. My husband forgot his eagle necklace which holds a lot of sentimental value to him on the dresser by accident when we left. We realized it within an hour after checking out and rushed back up to the... More 

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Palmdale, California
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 14, 2014

Nice hotel with friendly staff, smoking rooms available. Relay neat pool and rec. Area. On site Steakhouse with great food . This a good value hotel. Fitness center,pool tables, food ball, volleyball area.

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Senior Contributor
30 reviews 30 reviews
26 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 15, 2014

Excellent for kids with a large indoor water park. Nice hot tub and sauna for adults. Decent restaurant in house as well. Wifi was fast and reliable. Beds and pillows were comfortable. Shower was clean and comfortable. Front desk staff was accommodating and fast at all times. Business center was easy to use. Would definitely recommend, especially for people traveling... More 

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Dar es Salaam, Tanzania
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 13, 2014

The Clarion Inn is a family focused hotel built around a cloverleaf shaped swimming pool. They also have all sorts of games like ping-pong, pool, and air hockey to entertain kids. Breakfast is not included, and for what they're charging, you can easily go somewhere else. Even the $5 specials do not include juice or coffee, so it ends up... More 

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Caldwell
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 11, 2014

The rooms are very old and could use updating but, the pool area is the best for kids. The pool has a waterfall and is large and very clean. They have a pool table, soccer table, ping pong table and a few arcade games. They have a cocktail lounge and a restaurant. The prime rib is very good. There is... More 

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Additional Information about Clarion Inn

Address: 1399 Bench Road, Pocatello, ID 83201 (Formerly Holiday Inn Pocatello)
Phone Number:
Location: United States > Idaho > Pocatello
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Inn 3*
Number of rooms: 197
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Also Known As:
Clarion Hotel Pocatello
Holiday Inn Pocatello
Pocatello Holiday Inn

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