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All 14 Pocatello hotels

Red Lion Hotel Pocatello

3.0 of 5 Hotel   |   1555 Pocatello Creek Road, Pocatello, ID 83201
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Ranked #10 of 14 Hotels in Pocatello
A recent review
3 of 5 stars reviewed 2 days ago
crystal b
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122 reviews from our community

Traveler rating
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    41
    25
    20
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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1 review
3 of 5 stars Reviewed 2 days ago NEW

After working a long day I was looking forward to a good meal and quiet evening relaxing in a room. After checking in and paying I asked about their eating facilities and was informed they no Longer had a restaurant. Got back in the car and drove around to find something to eat. Came back, went to my room only... More

Was this review helpful? Yes
kiddhaliwal, General Manager at Red Lion Hotel Pocatello, responded to this review

Thank you for your comments. I am sorry to hear that your stay didn't turn out to be as relaxing as you had hoped. I will speak to my team to do a better job of keeping guests that are not a part of any groups at a bit of a distance from other groups and hopefully into a more... More

1 review
3 of 5 stars Reviewed 1 week ago via mobile

We come to town for a conference twice a year and have stayed many times at the Red Lion. Our room was clean and the front desk staff was friendly. However, we were given a kitchenette type room for the conference attendees to eat in. The wallpaper was hanging down above the sink and counter and behind it was covered... More

Was this review helpful? Yes
kiddhaliwal, General Manager at Red Lion Hotel Pocatello, responded to this review

Thank you for your comments, I wanted you to know that the issues with that room are currently being fixed. I hope that the quick action by the mechanic to move your group into the new room was a suitable remedy. We hope to be able to serve you again in the future. More

shelley
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Our room smelled like mold and was very musty. Spoke to managent and told because we booked online through hotes.com they couldn't honor a refund. Worst service ever.i have stayed there many times before and loved it, but not this time!!

Was this review helpful? Yes
kiddhaliwal, General Manager at Red Lion Hotel Pocatello, responded to this review

Hi Kirsty, I believe that I spoke to you about these issues and I wanted to reach out and thank you for bringing these things to our attention. I hope that the arraignments that we made to remedy the situation was suitable. I want you to know that I have informed out team about the problems that you had and... More

Kimberly, Idaho, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Overall clean rooms, and efficient front desk staff. Pillows are a bit small, and there was grass under my comforter. TV are super old. Otherwise, good stay, good price. I don't have anything else to say, but have to post 200 characters or more, so there's that.

Was this review helpful? Yes
Boise, Idaho
1 review
3 of 5 stars Reviewed October 6, 2014

This is a nice looking, clean place and the staff are friendly and helpful. The rooms are still "old style" with the old-fashioned bedspreads and a small TV (rather than a newer flat screen). The showerhead was very poor with most of the water coming out of the faucet instead of the showerhead.

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Pocatello
1 review
3 of 5 stars Reviewed September 30, 2014

Beds were comfy but room was a little dirty. There were 2 water bottles in a drawer and one of them had what looked like pee in it. Weird and gross. Then I thought I lost my glasses right before we checked out and I was looking under beds and there was trash. Sticky gross surface where coffee maker was.... More

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
DavMalon, General Manager at Red Lion Hotel Pocatello, responded to this review

I am very sorry to hear of the cleanliness issues you encountered during your stay at our hotel. Clearly this is not our standard and I appreciate you letting us know. We take each comment we receive seriously and I appreciate you taking the time to share your concerns. We will address this with our team immediately. I hope we... More

1 review
3 of 5 stars Reviewed September 29, 2014 via mobile

Hotel was nice but the breakfast was bad. Free breakfast was advertised but Hotel charged $10.95 because we booked at a discount through Expedia. Breakfast was nothing more than a glorified continental breakfast. A definite tip off.

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 18, 2014

Don't ask for a discount or you will be charged for the free breakfast..... $10+. Room was OK but tired....needs some tlc. Perkins restaurant across the street is a better choice for breakfast. Many other motels on this exit.

Was this review helpful? Yes 2
DavMalon, General Manager at Red Lion Hotel Pocatello, responded to this review

Thank you for your comments. We take all feedback from our guests seriously, and appreciate you taking the time to share your comments. I am very sorry to hear that our breakfast did not meet your standard and I be sure to address this with our team. I hope we have the opportunity to serve you again soon! More

South Weber, Utah
1 review
4 of 5 stars Reviewed September 16, 2014

Very nice hotel. Clean, Soft beds, nice pool for families. Very friendly and helpful staff. Walking distance to stores and food. Hotel has a shuttle service for around town. Great staff. The Lounge inside has good food and a full bar for cocktails. My only complaint is that in one week the breakfast buffet doubled in price it was a... More

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Pocatello
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 10, 2014

The front desk staff was friendly however our room was in the far back of the hotel and smelled like mildew. We Did not get a good night sleep because of the smell. Does discount booking mean substandard?

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes 1
DavMalon, General Manager at Red Lion Hotel Pocatello, responded to this review

Thank you for your comments. I am very sorry to hear of the odor you encountered at our hotel. We will follow up with our team to ensure we rectify the issue. We appreciate receiving feedback from all of our guests and take them very seriously. I hope we have the opportunity to serve you again in the near future... More

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Additional Information about Red Lion Hotel Pocatello

Address: 1555 Pocatello Creek Road, Pocatello, ID 83201
Phone Number:
Location: United States > Idaho > Pocatello
Price Range (Based on Average Rates): $
Hotel Class:3 star — Red Lion Hotel Pocatello 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Red Lion Pocatello
Pocatello Red Lion

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