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All 14 Pocatello hotels

Red Lion Hotel Pocatello

3.0 of 5 Hotel   |   1555 Pocatello Creek Road, Pocatello, ID 83201
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Red Lion Hotel Pocatello
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Ranked #10 of 14 Hotels in Pocatello
A recent review
3 of 5 stars reviewed 2 days ago
RainyInVegas Troy, Montana
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124 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Troy, Montana
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

How can a Red Lion hotel not know about the Hello Rewards program? First you take away my free nights, then you don't even know about the new Rewards program! I really feel like I was gipped out of all the "Perks" that I was supposed to get. Kind Bar upon arrival...Nope Specialty Coffee service? Nope Daily morning beverage delivery?... More 

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Carlisle, United Kingdom
Top Contributor
53 reviews 53 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My party had two rooms at this hotel on the night of fourth July 2014. The hotel was clean and comfortable and the staff were helpful. Would stay here again should I passing through. The Pocatello 4th of July firework display was pretty good and was within walking distance of the hotel!

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1 review
3 of 5 stars Reviewed 3 weeks ago

After working a long day I was looking forward to a good meal and quiet evening relaxing in a room. After checking in and paying I asked about their eating facilities and was informed they no Longer had a restaurant. Got back in the car and drove around to find something to eat. Came back, went to my room only... More 

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kiddhaliwal, General Manager at Red Lion Hotel Pocatello, responded to this review

Thank you for your comments. I am sorry to hear that your stay didn't turn out to be as relaxing as you had hoped. I will speak to my team to do a better job of keeping guests that are not a part of any groups at a bit of a distance from other groups and hopefully into a more... More 

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

We come to town for a conference twice a year and have stayed many times at the Red Lion. Our room was clean and the front desk staff was friendly. However, we were given a kitchenette type room for the conference attendees to eat in. The wallpaper was hanging down above the sink and counter and behind it was covered... More 

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kiddhaliwal, General Manager at Red Lion Hotel Pocatello, responded to this review

Thank you for your comments, I wanted you to know that the issues with that room are currently being fixed. I hope that the quick action by the mechanic to move your group into the new room was a suitable remedy. We hope to be able to serve you again in the future. More 

shelley
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 5 weeks ago via mobile

Our room smelled like mold and was very musty. Spoke to managent and told because we booked online through hotes.com they couldn't honor a refund. Worst service ever.i have stayed there many times before and loved it, but not this time!!

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kiddhaliwal, General Manager at Red Lion Hotel Pocatello, responded to this review

Hi Kirsty, I believe that I spoke to you about these issues and I wanted to reach out and thank you for bringing these things to our attention. I hope that the arraignments that we made to remedy the situation was suitable. I want you to know that I have informed out team about the problems that you had and... More 

Kimberly, Idaho, United States
1 review
4 of 5 stars Reviewed November 11, 2014

Overall clean rooms, and efficient front desk staff. Pillows are a bit small, and there was grass under my comforter. TV are super old. Otherwise, good stay, good price. I don't have anything else to say, but have to post 200 characters or more, so there's that.

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Boise, Idaho
1 review
3 of 5 stars Reviewed October 6, 2014

This is a nice looking, clean place and the staff are friendly and helpful. The rooms are still "old style" with the old-fashioned bedspreads and a small TV (rather than a newer flat screen). The showerhead was very poor with most of the water coming out of the faucet instead of the showerhead.

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Pocatello
1 review
3 of 5 stars Reviewed September 30, 2014

Beds were comfy but room was a little dirty. There were 2 water bottles in a drawer and one of them had what looked like pee in it. Weird and gross. Then I thought I lost my glasses right before we checked out and I was looking under beds and there was trash. Sticky gross surface where coffee maker was.... More 

Review collected in partnership with Red Lion Hotels

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DavMalon, General Manager at Red Lion Hotel Pocatello, responded to this review

I am very sorry to hear of the cleanliness issues you encountered during your stay at our hotel. Clearly this is not our standard and I appreciate you letting us know. We take each comment we receive seriously and I appreciate you taking the time to share your concerns. We will address this with our team immediately. I hope we... More 

1 review
3 of 5 stars Reviewed September 29, 2014 via mobile

Hotel was nice but the breakfast was bad. Free breakfast was advertised but Hotel charged $10.95 because we booked at a discount through Expedia. Breakfast was nothing more than a glorified continental breakfast. A definite tip off.

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 18, 2014

Don't ask for a discount or you will be charged for the free breakfast..... $10+. Room was OK but tired....needs some tlc. Perkins restaurant across the street is a better choice for breakfast. Many other motels on this exit.

Was this review helpful? Yes 2
DavMalon, General Manager at Red Lion Hotel Pocatello, responded to this review

Thank you for your comments. We take all feedback from our guests seriously, and appreciate you taking the time to share your comments. I am very sorry to hear that our breakfast did not meet your standard and I be sure to address this with our team. I hope we have the opportunity to serve you again soon! More 

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Additional Information about Red Lion Hotel Pocatello

Address: 1555 Pocatello Creek Road, Pocatello, ID 83201
Phone Number:
Location: United States > Idaho > Pocatello
Price Range (Based on Average Rates): $
Hotel Class:3 star — Red Lion Hotel Pocatello 3*
Number of rooms: 150
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Also Known As:
Red Lion Pocatello
Pocatello Red Lion

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