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TownePlace Suites Pocatello

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2376 Via Caporatti Dr, Pocatello, ID 83201
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TownePlace Suites Pocatello
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97 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cincinnati Ohio
Senior Contributor
44 reviews 44 reviews
35 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed there last night for one night. The rooms were clean and the beds comfy. The pubic rooms, pool exercise room etc. were fine. However the breakfast was not good. There was only one lady to do everything. She was doing her best but couldn't keep up with refilling the food containers and waffle machine. At one time a... More 

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Jordan C, Manager at TownePlace Suites Pocatello, responded to this review

Maxine, Thank you for taking time to leave a review on TripAdvisor! I appreciate you mentioning that our facilities were clean and the beds were comfortable. I am sorry that you were less than pleased with our breakfast! We are in a transition of switching to a wonderful new breakfast and are very excited about it. We hope you will... More 

Atlanta
Top Contributor
81 reviews 81 reviews
62 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff was great, the room was clean, the breakfast was good and the location is really nice. The room was beautifully furnished and very comfortable. I know it’s not fair for me to give them an average review because they are doing such a great job. The only thing I will say is that the place has a cheap... More 

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jeffery g, General Manager at TownePlace Suites Pocatello, responded to this review

Thanks for the unique feedback GoGo! It made me smile and then brought me to sadness. I will say that we went through a remodel this past winter, so the product is fresh and new! We are one of the higher priced hotels as we believe the kitchenettes and service warrant the rate, I have heard of $49 and $59... More 

Montreal, Canada
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 29, 2015

This was my first time at thgis brand. Really liked the room layout and the full ktichenette, especially the full refrigerator with large freezer for our ice packs. The room had a modern layout and nice bathroom. This is the first Marriott brand that I find serves free breakfast and their rooms are just as good as the Courtyard and... More 

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jeffery g, General Manager at TownePlace Suites Pocatello, responded to this review

Thank you for taking the time to review us, we appreciate it! More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2015

I have stayed at this hotel for business, but most recently stayed for a "stay-cation." It was a perfect stay-cation, allowing me rest and relaxation in a beautiful room overlooking mountains. The suite was gorgeous with a very nice bathroom. The breakfast was outstanding. The staff was very hospitable and kind. The indoor pool and fitness facilities are top notch.... More 

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Fruitland, Idaho
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 17, 2015

We always stay at Marriott's, but was very disappointed this time! They were remodeling the first floor, which was very noisy. Our room, on the third floor, was half-way remodeled and not very clean and under stocked with towels, toilet paper, soap and such. We were not pleased with the accommodations. We will be looking for other accommodations the next... More 

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Jordan C, Manager at TownePlace Suites Pocatello, responded to this review

Thank you for taking time to give us feedback about your recent stay with us. Our renovation has caused some challenges along the way and I appologize that you were not happy about your stay! Even though we are in the middle of this project, room cleanliness should not be compromised and I will bring this to the attention of... More 

Hayden Lake, Idaho
Top Contributor
59 reviews 59 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 1, 2015 via mobile

Very nice. Good location but it was hard to get to, had to turn to a gas station, then saw Ruby Tuesday, then the place. The hotel is spotless, quiet, comfortable. Excellent breakfast with a fantastic view.

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West Paducah, Kentucky
Contributor
14 reviews 14 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 17, 2015

the staff at this hotel very friendly and helpful. rooms were kitchentes which was very nice if you like to cook. its not a new hotel but is clean and comfortable. restraunt close by as well as gas station.

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Jordan C, Assistand General Manager at TownePlace Suites Pocatello, responded to this review

Thank you for sharing your thoughts on TripAdvisor! I will pass on your compliments to our staff. We appreciate your business and hope to see you again soon, on your next visit to east Idaho. More 

Chicago, Illinois
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 28, 2015

If you are driving through Idaho or visiting some of the hot springs, this hotel is a good choice for an easy stop. Located right off the highway and next to two restaurants, the TownePlace Suites was a decent place to stay for the night. Pros Very easy to find, right off the highway Walkable to food (Ruby Tuesdays and... More 

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Jordan C, Assistant General Manager at TownePlace Suites Pocatello, responded to this review

Thank you for taking the time to share your thoughts about your recent stay with us. We pride our hotel on our service and staff and greatly appreciate you mentioning that. We are sorry that our brekfast did not live up to your expectations. We do try to keep food stocked and our hot items hot. We will certainly watch... More 

Layton, Utah
Top Contributor
212 reviews 212 reviews
37 hotel reviews
160 helpful votes 160 helpful votes
2 of 5 stars Reviewed December 9, 2014

We are pretty loyal to Marriott and love their rewards program, but I'm noticing there is a brand within the chain that I'm consistently disappointed in and that's the TownePlace Suites. I'm thinking that if the only choice in a town is this brand, we'll be staying somewhere else. First of all, the sheets didn't fit on the bed. We... More 

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Murray, Utah
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed October 28, 2014

I really enjoyed our quick stay at the TownPlace Suites in Pocatello, Idaho. We just recently had a baby and it was nice to have the small kitchenette in the room. There was plenty of room and the bed was very comfortable. The staff was extremely nice and friendly and the breakfast was pretty good. There was a nice view... More 

Was this review helpful? Yes
jeffery g, General Manager at TownePlace Suites Pocatello, responded to this review

Hi Blakely, Congratulations on the new baby, they are treasures! It is a great benefit being located right next to the hospital. I’m glad to hear that our team took good care of you, thanks for the feedback! More 

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