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TownePlace Suites Pocatello

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2376 Via Caporatti Dr, Pocatello, ID 83201
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TownePlace Suites Pocatello
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TownePlace Suites Pocatello
TownePlace Suites Pocatello
TownePlace Suites Pocatello
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93 reviews from our community

Traveler rating
    26
    37
    16
    8
    6
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26
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8
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fruitland, Idaho
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We always stay at Marriott's, but was very disappointed this time! They were remodeling the first floor, which was very noisy. Our room, on the third floor, was half-way remodeled and not very clean and under stocked with towels, toilet paper, soap and such. We were not pleased with the accommodations. We will be looking for other accommodations the next... More 

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Jordan C, Manager at TownePlace Suites Pocatello, responded to this review

Thank you for taking time to give us feedback about your recent stay with us. Our renovation has caused some challenges along the way and I appologize that you were not happy about your stay! Even though we are in the middle of this project, room cleanliness should not be compromised and I will bring this to the attention of... More 

Hayden Lake, Idaho
Top Contributor
56 reviews 56 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Very nice. Good location but it was hard to get to, had to turn to a gas station, then saw Ruby Tuesday, then the place. The hotel is spotless, quiet, comfortable. Excellent breakfast with a fantastic view.

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West Paducah, Kentucky
Contributor
14 reviews 14 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 17, 2015

the staff at this hotel very friendly and helpful. rooms were kitchentes which was very nice if you like to cook. its not a new hotel but is clean and comfortable. restraunt close by as well as gas station.

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Jordan C, Assistand General Manager at TownePlace Suites Pocatello, responded to this review

Thank you for sharing your thoughts on TripAdvisor! I will pass on your compliments to our staff. We appreciate your business and hope to see you again soon, on your next visit to east Idaho. More 

Chicago, Illinois
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 28, 2015

If you are driving through Idaho or visiting some of the hot springs, this hotel is a good choice for an easy stop. Located right off the highway and next to two restaurants, the TownePlace Suites was a decent place to stay for the night. Pros Very easy to find, right off the highway Walkable to food (Ruby Tuesdays and... More 

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Jordan C, Assistant General Manager at TownePlace Suites Pocatello, responded to this review

Thank you for taking the time to share your thoughts about your recent stay with us. We pride our hotel on our service and staff and greatly appreciate you mentioning that. We are sorry that our brekfast did not live up to your expectations. We do try to keep food stocked and our hot items hot. We will certainly watch... More 

Layton, Utah
Top Contributor
205 reviews 205 reviews
37 hotel reviews
145 helpful votes 145 helpful votes
2 of 5 stars Reviewed December 9, 2014

We are pretty loyal to Marriott and love their rewards program, but I'm noticing there is a brand within the chain that I'm consistently disappointed in and that's the TownePlace Suites. I'm thinking that if the only choice in a town is this brand, we'll be staying somewhere else. First of all, the sheets didn't fit on the bed. We... More 

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Murray, Utah
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed October 28, 2014

I really enjoyed our quick stay at the TownPlace Suites in Pocatello, Idaho. We just recently had a baby and it was nice to have the small kitchenette in the room. There was plenty of room and the bed was very comfortable. The staff was extremely nice and friendly and the breakfast was pretty good. There was a nice view... More 

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jeffery g, General Manager at TownePlace Suites Pocatello, responded to this review

Hi Blakely, Congratulations on the new baby, they are treasures! It is a great benefit being located right next to the hospital. I’m glad to hear that our team took good care of you, thanks for the feedback! More 

Savannah, Georgia
Top Contributor
142 reviews 142 reviews
20 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed October 20, 2014

We stayed here in two separate suites. The closets were a bit odd - they actually had doors on either side so you could cut though to the bathroom. I'd never seen that in a hotel before. It was nice that they provided laundry bins in each room, but luggage racks would have been nice, too. There were plenty of... More 

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jeffery g, General Manager at TownePlace Suites Pocatello, responded to this review

Our goal here is to have our staff service be the difference between good enough and excellent, we pride ourselves on taking care great of our guests. Also we will be getting all new fitness center equipment in December, something we are very excited about! We appreciate the feedback. More 

Seattle, WA
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed September 27, 2014

I spent 3 nights at this hotel. The check-in process was pretty easy and my room was ok. I was a bit surprised to find very little counter space in the bathroom for a hotel that is known for longer stays. There was a lot of closet space that I would never use. When I leave any hotel room I... More 

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Cape Cod
Top Contributor
152 reviews 152 reviews
33 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed September 20, 2014

I really likes this hotel quite a bit. Away from the hustle bustle of the downtown area which is surprisingly quite built up, it rest atop the higher hills of the town. Rooms were clean, neat and well appointed with lots of room. Staff was friendly and attentive. Beds - most important - were very comfortable. Restaurants within walking distance... More 

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Mesquite, Nevada
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 18, 2014

Despite watching for any negative detail ,I couldn't find ANY !! The staff was friendly,knowledgeable and professional all the time. the accommodation was superb , clean and comfortable. And especially the breakfast , there was quite a selection , more than I am used to and the person in charge of the breakfast buffet was quite busy assuring that everything... More 

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