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All 14 Pocatello hotels

AmeriTel Inn - Pocatello

2.5 of 5 Hotel   |   1440 Bench Rd, Pocatello, ID 83201-2402
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AmeriTel Inn - Pocatello
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Ranked #3 of 14 Hotels in Pocatello
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Speedy_Creek_Sneaks Swift Current, Canada
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137 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Swift Current, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here on 2 separate nights passing through Pocatello. 1st night was given a room on 2nd floor. Room clean but showing some wear. 2nd night given room on main floor. This one definately needs an overhaul. Tub surround pulling away from wall. Has been caulked but not very well and moisture obviously getting behind. Carpets worn. Pool, breakfast and... More 

Was this review helpful? Yes
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that you enjoyed the pool, exercise room, and the breakfast. It is true that our hotel is getting up there in years, but we are very excited to go through a full remodel very soon. This remodel will give our hotel a great refreshing... More 

1 review
5 of 5 stars Reviewed January 19, 2015

My family and I have stayed at Ameritel Inns many times we come from Boise Idaho to visit my family in Pocatello . I'm very pleased with this hotel because they offer a pleasant spotless comfortable room . We always Try to stay in the family suit (365) this room contains 2 separate king bedrooms a kitchen , living room... More 

Was this review helpful? Yes
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

Thank you for your incredible review of our hotel. It brought me goosebumps to read your amazing words about Rosemary's interactions with your daughter. It is a blessing to have employees like Rosemary who truly grasp the idea of customer service. I am pleased to hear that you have always had a quiet, clean, comfortable room. I hope to be... More 

2 reviews
5 of 5 stars Reviewed January 2, 2015

I want to say a giant thank you to Mario Rodriguez, he went above and beyond to ensure our stay at Ameritel was the best it could be! Always smiling and extremely helpful!! Thank you Mario, you are obviously a wonderful asset to your company and your ability to anticipate guests needs is right on target. Thank you again!

Was this review helpful? Yes
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

I love when one of my employees is highlighted by name for providing excellent service. Thank you for taking the time to write a review and for mentioning Mario by name. I am thrilled to hear that he went above and beyond to help make your stay wonderful. I absolutely agree with you that he is a wonderful asset for... More 

Salt Lake City, Utah
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 14, 2014

Great stay , clean clean room , and friendly staff . I always enjoy staying at this hotel because of its great price and good quality . Breakfast is awesome and they also offer a 24hour swimming pool and fitness center . They also have a business center

Was this review helpful? Yes
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

Thank you for leaving us another rave review. I always enjoy using your last review to show people about how we can leave an impact on our wonderful guests. We are thrilled to have you back with us again, and we hope to be able to have you here many more times to come. Thank you again for taking the... More 

Bozeman, Montana
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 2, 2014

My family and I stayed at this hotel over Thanksgiving, and we will definitely be staying again! Right off, I received a warm welcome from Shaun. His friendliness and speedy check-in skills, were VERY much appreciated as I'd been in the car 5+ hours with rowdy kids! It made all the difference in the world. Our room was very clean,... More 

Was this review helpful? Yes 3
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

Thank you for your great review of our hotel. I am glad to hear that Shaun provided excellent customer service for your family. I completely agree that it makes a major difference to start the hotel stay out with great costumer service. I always appreciate hearing about our employees providing excellent service. I am so excited that you were able... More 

Boise, Idaho
Contributor
18 reviews 18 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 18, 2014

I had a week long stay at this hotel for a business trip. It was nice and quiet as it seems like most of their clientele are professionals so it was peaceful. The room is decent, if not a little dated. The room also seemed clean. The breakfast is serviceable. They have oatmeal, yogurt, eggs (scrambled and hard boiled), sausage,... More 

Was this review helpful? Yes 2
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

Thank you for your review of our hotel. I am glad that you enjoyed our fitness center and pool. I think it is great to have them open 24 hours a day so that you can enjoy them when it is convenient for you. I am thrilled that you were able to enjoy our great fitness equipment during your week... More 

Missoula, Montana
Top Contributor
249 reviews 249 reviews
71 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed November 6, 2014

There are newer and more expensive hotels in Pocatello to select from, but this simple place is delightful. Staff work hard, smile often to go beyond a job description and the facility offers the best spa and pool in the state. Breakfast is hot and bedrooms include lovely cotton comforters and terrific plump pillows. The environment is quiet for business... More 

Was this review helpful? Yes 2
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

Delightful! What a wonderful choice of words to use to describe us. Thank you for your exceptional review of our hotel. I am thrilled that you enjoyed our comfortable bedding, free hot breakfast, and our wonderful staff. Just yesterday, I had a guest tell me that she booked with us due to our excellent reviews on Trip Advisor, and it's... More 

Los Angeles, California
Top Contributor
54 reviews 54 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 29, 2014

I was in Pocatello with a colleague for one night. She strongly recommended this place based on good service experiences on past visits. Indeed, Shawn at check-in and Sheryl in the breakfast area were very nice. The carpet and furniture appeared at least 20 years old, but I didn't really care under the circumstances. We paid $99+ tax on a... More 

Was this review helpful? Yes 2
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

We appreciate you taking the time out of your busy day to review our hotel. While it is true that we are getting up there in years, we are confident that we can provide our guests with excellent service and a great experience. I am glad that you found this to be the case. I am grateful for you mentioning... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 23, 2014

Thank you AmeriTel Inn. My husband and I had been on the road for 14 hours on our road trip from California to Montana and chose to finally stop in Pocatello for the night. I called a few places and got sent to their 1-800 number where they weren't personable and couldn't even tell me if their Pocatello location had... More 

Was this review helpful? Yes 2
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

Thank you very much for your wonderful review of our hotel. Like you, I love our 24 hour indoor pool and hot tub, it is one of the things that makes us great. Our staff is what truly makes us great, and I am thrilled that you had a great experience with Shaun. He was grateful to see you mention... More 

Seattle, Washington
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 13, 2014

We entered this hotel and immediately noticed a large dark stain on the lobby carpet (later told it was there for a long time). The front desk person was very nice. From the lobby you can see the pool with its dirty windows so not very inviting. The hallway carpets looked as if they were at least 20 years old... More 

Was this review helpful? Yes
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

I appreciate you taking the time to write a review for our hotel. I apologize that you didn't have a great experience with us. It is true that our hotel is mature in age, but regardless of our age we guarantee a great experience for all of our guests; I apologize that this was not the case for your stay.... More 

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Additional Information about AmeriTel Inn - Pocatello

Address: 1440 Bench Rd, Pocatello, ID 83201-2402
Location: United States > Idaho > Pocatello
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — AmeriTel Inn - Pocatello 2.5*
Number of rooms: 148
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Also Known As:
Ameritel Inn - Pocatello Hotel Pocatello
Ameritel Hotel Pocatello

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