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All 14 Pocatello hotels

AmeriTel Inn - Pocatello

2.5 of 5 Hotel   |   1440 Bench Rd, Pocatello, ID 83201-2402
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AmeriTel Inn - Pocatello
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Ranked #3 of 14 Hotels in Pocatello
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Jenny d Salt Lake City, Utah
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134 reviews from our community

Traveler rating
    70
    41
    13
    6
    4
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49
32
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31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Salt Lake City, Utah
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great stay , clean clean room , and friendly staff . I always enjoy staying at this hotel because of its great price and good quality . Breakfast is awesome and they also offer a 24hour swimming pool and fitness center . They also have a business center

Was this review helpful? Yes
Bozeman, Montana
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I stayed at this hotel over Thanksgiving, and we will definitely be staying again! Right off, I received a warm welcome from Shaun. His friendliness and speedy check-in skills, were VERY much appreciated as I'd been in the car 5+ hours with rowdy kids! It made all the difference in the world. Our room was very clean,... More 

Was this review helpful? Yes 3
Boise, Idaho
Contributor
18 reviews 18 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 18, 2014

I had a week long stay at this hotel for a business trip. It was nice and quiet as it seems like most of their clientele are professionals so it was peaceful. The room is decent, if not a little dated. The room also seemed clean. The breakfast is serviceable. They have oatmeal, yogurt, eggs (scrambled and hard boiled), sausage,... More 

Was this review helpful? Yes 2
Missoula, Montana
Top Contributor
227 reviews 227 reviews
65 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed November 6, 2014

There are newer and more expensive hotels in Pocatello to select from, but this simple place is delightful. Staff work hard, smile often to go beyond a job description and the facility offers the best spa and pool in the state. Breakfast is hot and bedrooms include lovely cotton comforters and terrific plump pillows. The environment is quiet for business... More 

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Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

Delightful! What a wonderful choice of words to use to describe us. Thank you for your exceptional review of our hotel. I am thrilled that you enjoyed our comfortable bedding, free hot breakfast, and our wonderful staff. Just yesterday, I had a guest tell me that she booked with us due to our excellent reviews on Trip Advisor, and it's... More 

Los Angeles, California
Top Contributor
53 reviews 53 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 29, 2014

I was in Pocatello with a colleague for one night. She strongly recommended this place based on good service experiences on past visits. Indeed, Shawn at check-in and Sheryl in the breakfast area were very nice. The carpet and furniture appeared at least 20 years old, but I didn't really care under the circumstances. We paid $99+ tax on a... More 

Was this review helpful? Yes 2
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

We appreciate you taking the time out of your busy day to review our hotel. While it is true that we are getting up there in years, we are confident that we can provide our guests with excellent service and a great experience. I am glad that you found this to be the case. I am grateful for you mentioning... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 23, 2014 via mobile

Thank you AmeriTel Inn. My husband and I had been on the road for 14 hours on our road trip from California to Montana and chose to finally stop in Pocatello for the night. I called a few places and got sent to their 1-800 number where they weren't personable and couldn't even tell me if their Pocatello location had... More 

Was this review helpful? Yes 2
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

Thank you very much for your wonderful review of our hotel. Like you, I love our 24 hour indoor pool and hot tub, it is one of the things that makes us great. Our staff is what truly makes us great, and I am thrilled that you had a great experience with Shaun. He was grateful to see you mention... More 

Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 13, 2014

We entered this hotel and immediately noticed a large dark stain on the lobby carpet (later told it was there for a long time). The front desk person was very nice. From the lobby you can see the pool with its dirty windows so not very inviting. The hallway carpets looked as if they were at least 20 years old... More 

Was this review helpful? Yes
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

I appreciate you taking the time to write a review for our hotel. I apologize that you didn't have a great experience with us. It is true that our hotel is mature in age, but regardless of our age we guarantee a great experience for all of our guests; I apologize that this was not the case for your stay.... More 

Rexburg, Idaho, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 28, 2014

I've stayed in many hotels but this hotel is the best of all. Yes carpets in hallways are outdated but room is very clean and nice not to mention the wonderful staff that works there . Everyone is cheerful and happy usually when you stay at the hotel you get the impression that there just doing there job and they... More 

Was this review helpful? Yes 2
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

Thank you very much for writing such a wonderful review of our hotel. I am thrilled that you had such a great stay with us. We have an amazing staff full of people who are always looking for ways to go above and beyond for our guests. The rose petals and candles were an excellent touch to help make your... More 

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 26, 2014

Staff was unhelpful and a little rude upon check in. Room was decent (fridge and microwave were helpful) and just clean enough, but could definitely use an update. It will do if you just need to rest your head for the night.

Was this review helpful? Yes 1
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

Thank you for writing a review of our hotel. It saddens me to hear that you didn't have an excellent experience with us. I strongly feel that your negative experience is not the norm here; we are committed to providing each of our guests with an excellent stay. I am sincerely sorry that you felt certain members of the staff... More 

Utah
Contributor
18 reviews 18 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 31, 2014

Nice room, can open windows for fresh air...clean...nice pool area (indoor). We stayed over Labor Day weekend so breakfast was crowded and nuts but after waiting a time, it calmed down and we were able to get to the eggs and waffles...lots of folks! A few of the Front desk staff not the friendliest folks but o.k.....beds comfortable, seemed clean... More 

Was this review helpful? Yes 4
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

Thank you for taking the time to write a review for our hotel. We appreciate your comments about the clean room and the nice pool area. I love our 24 hour indoor pool; I feel that it is something that sets us apart from most hotels. We also always strive to provide a clean experience for all of our guests.... More 

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Additional Information about AmeriTel Inn - Pocatello

Address: 1440 Bench Rd, Pocatello, ID 83201-2402
Location: United States > Idaho > Pocatello
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — AmeriTel Inn - Pocatello 2.5*
Number of rooms: 148
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Also Known As:
Ameritel Inn - Pocatello Hotel Pocatello
Ameritel Hotel Pocatello

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