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AmeriTel Inn - Pocatello

Certificate of Excellence
1440 Bench Rd, Pocatello, ID 83201-2402
Hotel amenities
AmeriTel Inn - Pocatello
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Ranked #3 of 14 Hotels in Pocatello
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
potecalifornia Kearney, Nebraska
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142 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kearney, Nebraska
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

I was very impressed at this hotel stayed at this hotel for a couple of night due to my daughter playing basketball. The room was very clean and the staff was very friendly. I was really surprised by how well the hotel was organised .I had requested a refrigerator for my room and I was Informed they didn't have any... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

This was a clean hotel, which is very important for me and my wife. Breakfast was simple, but it was very good. The scrambled eggs looked like they were cooked on site. Extremely kind and friendly staff. Very nice pool. Very surprised at their gym! Two elliptical and two treadmills. Large selection of dumbells. Four cable machines. Only complaint was... More 

Was this review helpful? Yes 1
Lewiston, Idaho
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The service was top notch our rooms ready and clean! We had the joy of meeting Tesha the night audditor and morning breakfest lady she made our morning that much better with everything in order and ready to go. Thanx Tesha!

Was this review helpful? Yes 3
Boise
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed here on numerous occasions for business travel. It's starting to show its age and could use some updating. But that said, for the price of the stay, I think it's a good value. The rooms are always clean and tidy and the TV channels are incredible. And it's close to some good dining options. Overall, for the price,... More 

Was this review helpful? Yes 3
Missoula, Montana
Top Contributor
276 reviews 276 reviews
74 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff are still lovely here and very friendly, however, the little signs of property aging have become glaring. Things are broken and not being repaired: shower head; two bathrooms by pool, outside exit door by pool, hotel guest rewards program disbanded, etc. The old room phones do not have a speaker feature for business customers. Room cleaning is marginal.... More 

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Swift Current, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 29, 2015 via mobile

Stayed here on 2 separate nights passing through Pocatello. 1st night was given a room on 2nd floor. Room clean but showing some wear. 2nd night given room on main floor. This one definately needs an overhaul. Tub surround pulling away from wall. Has been caulked but not very well and moisture obviously getting behind. Carpets worn. Pool, breakfast and... More 

Was this review helpful? Yes 3
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that you enjoyed the pool, exercise room, and the breakfast. It is true that our hotel is getting up there in years, but we are very excited to go through a full remodel very soon. This remodel will give our hotel a great refreshing... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 19, 2015

My family and I have stayed at Ameritel Inns many times we come from Boise Idaho to visit my family in Pocatello . I'm very pleased with this hotel because they offer a pleasant spotless comfortable room . We always Try to stay in the family suit (365) this room contains 2 separate king bedrooms a kitchen , living room... More 

Was this review helpful? Yes 2
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

Thank you for your incredible review of our hotel. It brought me goosebumps to read your amazing words about Rosemary's interactions with your daughter. It is a blessing to have employees like Rosemary who truly grasp the idea of customer service. I am pleased to hear that you have always had a quiet, clean, comfortable room. I hope to be... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2015

I want to say a giant thank you to Mario Rodriguez, he went above and beyond to ensure our stay at Ameritel was the best it could be! Always smiling and extremely helpful!! Thank you Mario, you are obviously a wonderful asset to your company and your ability to anticipate guests needs is right on target. Thank you again!

Was this review helpful? Yes 1
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

I love when one of my employees is highlighted by name for providing excellent service. Thank you for taking the time to write a review and for mentioning Mario by name. I am thrilled to hear that he went above and beyond to help make your stay wonderful. I absolutely agree with you that he is a wonderful asset for... More 

Salt Lake City, Utah
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 14, 2014

Great stay , clean clean room , and friendly staff . I always enjoy staying at this hotel because of its great price and good quality . Breakfast is awesome and they also offer a 24hour swimming pool and fitness center . They also have a business center

Was this review helpful? Yes 1
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

Thank you for leaving us another rave review. I always enjoy using your last review to show people about how we can leave an impact on our wonderful guests. We are thrilled to have you back with us again, and we hope to be able to have you here many more times to come. Thank you again for taking the... More 

Bozeman, Montana
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 2, 2014

My family and I stayed at this hotel over Thanksgiving, and we will definitely be staying again! Right off, I received a warm welcome from Shaun. His friendliness and speedy check-in skills, were VERY much appreciated as I'd been in the car 5+ hours with rowdy kids! It made all the difference in the world. Our room was very clean,... More 

Was this review helpful? Yes 4
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

Thank you for your great review of our hotel. I am glad to hear that Shaun provided excellent customer service for your family. I completely agree that it makes a major difference to start the hotel stay out with great costumer service. I always appreciate hearing about our employees providing excellent service. I am so excited that you were able... More 

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