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All 14 Pocatello hotels

AmeriTel Inn - Pocatello

2.5 of 5 Hotel   |   1440 Bench Rd, Pocatello, ID 83201-2402
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AmeriTel Inn - Pocatello
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Ranked #3 of 14 Hotels in Pocatello
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Willy D Rexburg, Idaho, United States
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128 reviews from our community

Traveler rating
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    13
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    4
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48
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We entered this hotel and immediately noticed a large dark stain on the lobby carpet (later told it was there for a long time). The front desk person was very nice. From the lobby you can see the pool with its dirty windows so not very inviting. The hallway carpets looked as if they were at least 20 years old... More

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Rexburg, Idaho, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed in many hotels but this hotel is the best of all. Yes carpets in hallways are outdated but room is very clean and nice not to mention the wonderful staff that works there . Everyone is cheerful and happy usually when you stay at the hotel you get the impression that there just doing there job and they... More

Was this review helpful? Yes 2
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

Thank you very much for writing such a wonderful review of our hotel. I am thrilled that you had such a great stay with us. We have an amazing staff full of people who are always looking for ways to go above and beyond for our guests. The rose petals and candles were an excellent touch to help make your... More

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Staff was unhelpful and a little rude upon check in. Room was decent (fridge and microwave were helpful) and just clean enough, but could definitely use an update. It will do if you just need to rest your head for the night.

Was this review helpful? Yes 1
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

Thank you for writing a review of our hotel. It saddens me to hear that you didn't have an excellent experience with us. I strongly feel that your negative experience is not the norm here; we are committed to providing each of our guests with an excellent stay. I am sincerely sorry that you felt certain members of the staff... More

Utah
Contributor
18 reviews 18 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 31, 2014

Nice room, can open windows for fresh air...clean...nice pool area (indoor). We stayed over Labor Day weekend so breakfast was crowded and nuts but after waiting a time, it calmed down and we were able to get to the eggs and waffles...lots of folks! A few of the Front desk staff not the friendliest folks but o.k.....beds comfortable, seemed clean... More

Was this review helpful? Yes 4
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

Thank you for taking the time to write a review for our hotel. We appreciate your comments about the clean room and the nice pool area. I love our 24 hour indoor pool; I feel that it is something that sets us apart from most hotels. We also always strive to provide a clean experience for all of our guests.... More

Boise
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 18, 2014

Everyone in the family loved this hotel. The front desk staff was friendly and met all of our needs. She even looked for extra, clean blankets in the laundry at 1am!! Our room was spacious and clean. We were surprised that the pool was open 24 hours which worked great with our crazy schedule. The breakfast was better than average... More

Was this review helpful? Yes 3
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

I am glad that everyone in the family loved our hotel. I appreciate your kind words about the front desk staff, and I will be sure to share your words with them. I am glad to hear that our late night girl tracked down extra blankets for you, that is always great to hear that we are taking care of... More

Newcastle, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 18, 2014

We spent one night at this hotel on our way to Yellowstone. Easy access from the highway. Check in was very quick and friendly. Cookies on offer on arrival and a good breakfast with lots of variety and a very pleasant member of staff on duty. Room was a good size with everything we needed for our stay including wifi.... More

Was this review helpful? Yes 2
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

Thank you for taking time to fill out a review of our hotel. I greatly appreciate your kind words about our wonderful staff; it is always nice to be able to take words of praise to my staff to express appreciation for how great they do. I am glad that our hotel provided everything you needed. Thank you for choosing... More

Toronto, Canada
Top Contributor
54 reviews 54 reviews
25 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed August 13, 2014

We stayed overnight in the AmeriTel Innon our drive from Yellowstone to Moab. We arrived in the late evening, just in time to see the Fourth of July fireworks from the parking lot. We are a group of seven, and stayed in their two bedroom apartment units. It was amazing! It was huge, bigger than most condos, spotlessly clean and... More

Was this review helpful? Yes 3
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

I am glad that you had an opportunity to experience our two bedroom suite. I love that room. It is nice to be able to have three different TVs for a large family who wants to watch several different shows. That is awesome that you could see the fireworks from the parking lot. We are glad you had such a... More

Calgary, Canada
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed August 10, 2014

We stayed 2 nights, one traveling down to Nevada and one night coming back. Very good place to stay, Clean, very comfortable beds, quiet. Staff were very friendly. Free Wifi. Very good breakfast that was included in the price. Cereal, eggs, bacon hash brown, fruit, waffles etc. Price was good too, 83 dollars per night for a room with 2... More

Was this review helpful? Yes 4
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

I love your review of our hotel. You highlighted all of the great amenities that we love to show off to our guests. I love our free hot breakfast, clean stay, comfortable beds, and (of course) the friendly staff. I am glad that you enjoyed your stays here with us, and we look forward to having you the next time... More

Boise, Idaho
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 1, 2014

The rooms are super clean and comfortable. We had a suite on the third floor and the price for the quality and size of the room was way worth it! My only gripe is that we kept getting calls from the front desk asking us to keep the noise down... Well the noise wasn't loud but ok, I'll be considerate.... More

Was this review helpful? Yes 1
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

We are glad that you had a clean comfortable experience here at hotel. Thank you for writing your review, and I apologize about the issue with being bothered for a noise complaint that wasn't caused by anyone in your room. This issue was an oversight by us, and I apologize that you kept getting called for noise created by someone... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 29, 2014

The room were comfy, clean and pleasant. The hotel is located close to the highway and the access to the busy area of the town. The staff got me to our room quickly. I will stay here again and I recommend it to anyone. They had cookies at the front desk that were great after such a long drive.

Was this review helpful? Yes 3
Seth T, General Manager at AmeriTel Inn - Pocatello, responded to this review

A great recommendation goes a long way, and we are grateful that you feel you can recommend our hotel to anyone. Thank you for taking the time out of your busy day to fill out a review for us. I am glad that you had a comfy bed, quiet room, and pleasant experience. We look forward to having you the... More

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Additional Information about AmeriTel Inn - Pocatello

Address: 1440 Bench Rd, Pocatello, ID 83201-2402
Location: United States > Idaho > Pocatello
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — AmeriTel Inn - Pocatello 2.5*
Number of rooms: 148
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Also Known As:
Ameritel Inn - Pocatello Hotel Pocatello
Ameritel Hotel Pocatello

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