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Shilo Inn Suites - Nampa Suites

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1401 Shilo Drive, Nampa, ID 83687
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Shilo Inn Suites - Nampa Suites
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88 Reviews from our TripAdvisor Community

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Jerome, Idaho
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed January 1, 2016

We have stayed at the Nampa Shilo Inn on several occasions and as recently as Thanksgiving. Christmas we decided to try the Holiday Inn Express down the road. What a mistake! The Shilo Inn has larger rooms, more comfortable beds, better décor, cheaper and the heater in the room is more effective. Also, it's much quieter as you don't get... More 

Helpful?
Thank IdahoJoeJerome
ShiloHotels, Manager at Shilo Inn Suites - Nampa Suites, responded to this review

Dear IdahoJoeJerome, We are always striving to exceed our guest expectations and it through comments and feedback from our guest we are able to achieve this. Thank you so much for taking time to post on our behalf. We hope to see you again and welcome you back to our hotel as a guest. Sincerely C. Sullivan – General Manager More 

oregon
2 reviews
5 of 5 stars Reviewed December 29, 2015

My stay was very quiet and comfortable. The staff was very friendly and helpful. Judith was the first smiling friendly person that helped me at the front counter. My room was very clean and even smelled good.

Helpful?
Thank guest337
ShiloHotels, Manager at Shilo Inn Suites - Nampa Suites, responded to this review

Dear Guest337, Thank you so much for taking time out of your day to let us know about your stay. I am glad to hear you enjoyed your stay with us. Sincerely C. Sullivan General Manger More 

Nampa, Idaho
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 8, 2015

We stayed for a month and had a wonderful time. It is the kindness and helpfulness of the employees that make staying here a real pleasure. Alex, Sara and Haley on the front desk are always helpful and kind...they make coming and going a pleasure and are always ready and willing to answer questions and give helpful suggestions about the... More 

Helpful?
1 Thank jimgudermuth
Nampa, Idaho
1 review
5 of 5 stars Reviewed October 19, 2015

We come here every fall and we always have a wonderful time. Our room has been cleaned and straightened beautifully thanks to Cynthia, Luz, Bailey and Katie. Pedro has helped with extra requests and Judith and Shawna have made everything easy. Everything we have requested has been handled with smiles and kindness.

Helpful?
Thank marilou g
ShiloHotels, Manager at Shilo Inn Suites - Nampa Suites, responded to this review

Dear Marilou G., I am so pleased to hear we have been taking good care of you, and that you are enjoying your stay. Thank you so much for your feedback. Sincerely, C. Sullivan General Manager More 

Clarkston, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 12, 2015

great location however the paint on the bathroom ceiling was peeling and very uninviting, carpet was stained. Shilo Inn used to be a luxury hotel for the price, several other times we stayed but each time it is getting more and more rundown. Upon check in the employee (Alex) was wonderful, when we checked out the employee (Shawna) didn't even... More 

Helpful?
Thank Pam F
ShiloHotels, Manager at Shilo Inn Suites - Nampa Suites, responded to this review

Dear Pam F. I want to start by thank you for your time in reviewing our hotel. It is through comments for our guest that we can truly evaluate our successes and failures. I want to let you know I have addressed all of your concerns with the staff, and corrected each issue you have brought to our attention. The... More 

1 review
4 of 5 stars Reviewed October 7, 2015

This was a clean, older building, in good repair. My room was clean, the furniture was in good condition, and I had great room service from housekeeping. The breakfast as tasty. I have liked better transportation services to from the airport and the local community.

Helpful?
Thank Carolyn L
ShiloHotels, Manager at Shilo Inn Suites - Nampa Suites, responded to this review

Dear CI, Thank you so much for letting us know about your resent stay. It is through feedback that we are able to measure our success. We hope to see again in the near future. C. Sullivan General Manager More 

Washington State
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed September 1, 2015

We were traveling with cats and learned by calling ahead that even though they say they are pet friendly, they only accept dogs. We were able to find alternative accommodations and the Shilo Inn was really nice about this. They waived the 24 hour cancellation requirement. My son and his wife had stayed here before and did enjoy the hotel.

Helpful?
1 Thank TheNunamakers
1 review
3 of 5 stars Reviewed August 7, 2015

Haylie was wonderful. She was super helpful and turned a negative situation into a positive one. She was friendly, helpful and kind. We were having a terrible time dealing with an online service and we were so grateful that she helped us take care of the situation.

Helpful?
Thank Joanne H
ShiloHotels, Manager at Shilo Inn Suites - Nampa Suites, responded to this review

Dear Joanne H, Thank you for your review and your positive feedback on Haylie. I am sorry to hear the negative was there to begin with, but so happy to hear we were able to resolve this for you. I hope to see you again in the future. Sincerely. C. Sullivan General Manager More 

Walla Walla, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 29, 2015 via mobile

The woman at the desk was so wonderful. I cane to boise last minute as my friend was in a car accident. My task at the store across the street was to get beer and IBprofen and I got the beer. When we realized I had forgot the meds I asked her and she gave me a handful of her... More 

Helpful?
Thank TaylorOConnor
ShiloHotels, Manager at Shilo Inn Suites - Nampa Suites, responded to this review

Dear Mr. Taylor O’Connor, Thank you so much for letting us how your recent visit to the Shilo Inn – Nampa Suites went. I am sorry to hear about your friend. Hopefully next time you come to visit it will be for a better reason. Sincerely, General Manager – C. Sullivan More 

Stanwood, Washington
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 28, 2015

Headed home from Vegas early on Sunday morning (we live an hour north of Seattle). After a long day of driving we found Shiloh Inn in Nampa. When we checked in that night, Alex was very friendly and courteous to us. He noticed the endorsement on my driver's license (CDL Class A) and we were given the trucker's rate, which... More 

Helpful?
Thank TikiAbey
ShiloHotels, Manager at Shilo Inn Suites - Nampa Suites, responded to this review

Dear Tiki Abey, It is so wonderful to hear how much you enjoyed our rooms. This is our goal to insure each and every guest receives superior service like Alex was able to provide you with. I hope next time you come to our area you will return to Shilo Inn – Nampa Suites. Sincerely, General Manger – C. Sullivan More 

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