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BEST WESTERN PLUS University Inn

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1516 Pullman Road, Moscow, ID 83843
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Complimentary Cocktail
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BEST WESTERN PLUS University Inn
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BEST WESTERN PLUS University Inn
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    461 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (64)
    Date | Rating
    • English first
    • Russian first
    • Any
    English first
    • All months
      (461)
    • Mar-May only
      (125)
    • Jun-Aug only
      (155)
    • Sep-Nov only
      (89)
    • Dec-Feb only
      (92)
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    St Louis, United States
    5 of 5 stars Reviewed 2 days ago NEW

    Stayed here for a family reunion. All staff we encountered were friendly and helpful, from the check-in staff to housekeeping. The breakfast included both hot and cold, sweet and savory options and we never found the coffee pot empty. We stayed four night. This is a very short drive to downtown Moscow. We would gladly stay here again.

    Review collected in partnership with Best Western

    Was this review helpful? Yes
    Mill Creek, WA, United States
    5 of 5 stars Reviewed 3 days ago NEW

    I've travelled for years on business to Pullman, and since my son has moved to Moscow I've finally travelled the extra 8 miles and was pleasantly surprise by the hidden gem of Moscow. The town is delightful. The University Best Western has everything you could possibly desire from a Inn, great pool and fitness facility, breakfast staff is wonderfully, rooms... More 

    Review collected in partnership with Best Western

    Was this review helpful? Yes
    Portland, Oregon
    1 review
    4 of 5 stars Reviewed 5 days ago NEW

    This hotel is quiet, clean and conveniently located. They have a free shuttle service to the Pullman/Moscow airport; I had a great conversation with the shuttle driver, Rebecca, who really showed care for me during my stay. The free hot breakfast was great and they even gave me a coupon for a free beverage at the restaurant bar at check... More 

    Was this review helpful? Yes
    Maple Ridge, Canada
    5 of 5 stars Reviewed 5 days ago NEW

    Great base camp for our motorcycle group ride. Very accommodating staff with lots of amenities; pool, hot tub, breakfast included, bar and lots of local restaurants within walking distance. We will be back!

    Review collected in partnership with Best Western

    Was this review helpful? Yes
    Omaha, Nebraska
    Level Contributor
    13 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    4 of 5 stars Reviewed 6 days ago NEW

    We spent 4 nights at this property and found it to be great. We had 40 or 50 rooms, the courtyard was very nice and worked well for our initial gathering. The pool was clean, but a bit cold. Parking was okay and near our room. The rooms were nice, a bit older, but great for our families (with kids).... More 

    Was this review helpful? Yes
    BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

    Dear Kevin G, Thank you for staying with us during your family reunion! We are pleased to see that you enjoyed everything that our hotel has to offer and that your four night stay was a success. Our staff is certainly a one-of-a-kind and will pass on your comments to them. We hope you continue enjoying your summer and thank... More 

    miami, United States
    3 of 5 stars Reviewed 6 days ago NEW

    Good, but not worth the cost. Probably equivalent to hotels that charge $30 less per night. The closure of the late-night restaurant at this hotel was a mistake and the bar is pricey for Idaho. The hotel bar is pricey for Idaho.

    Review collected in partnership with Best Western

    Was this review helpful? Yes
    Mount Shasta, California
    1 review
    5 of 5 stars Reviewed 6 days ago NEW

    They were so kind and really went above to make our stay fabulous. My daughter got Married so we stayed 5 days.Nelson the manager helped me to setup a surprise wedding night stay for my daughter and son in law. it was wonderful for them. I would recommend everyone to stay here. I will diffentlly stay there again

    Was this review helpful? Yes
    BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

    Dear Rebecca W, First off, congratulations to your daughter and son-in-law for their very special day! Nelson would like to personally appreciate you for taking notice of his efforts and says, "It wasn't a problem at all. You were a joy to work with." He definitely knows how to go above and beyond for our guests especially when it comes... More 

    Seattle, United States
    1 review
    2 of 5 stars Reviewed 1 week ago

    I would not recommend this hotel until they address the cleanliness of the rooms. Carpet is so dirty it needs replacing. Bathroom needs a fan to take all the moisture out of the room after showering. Breakfast and hotel staff were very good.

    Review collected in partnership with Best Western

    Was this review helpful? Yes
    BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

    Dear Lynette M, Thank you for taking the time to write a review of our hotel rooms. We hope you accept our sincere apology and know that your room was addressed immediately by our housekeeping staff once learning that the carpet was not clean. If you find time, please call me directly so we can find a remedy to this... More 

    Salinas, United States
    2 reviews
    4 of 5 stars Reviewed 1 week ago

    We stayed at Best Western PLUS University Inn, Moscow because we visited WSU and drove to WWU the same day. The one night was restful and the room, although weathered and somewhat worn, it was clean and well maintained. The staff was very accommodating and we enjoyed the before-10 pm-room-service (recommend the pasta, Monte-Cristo sandwiches and rib-eye steak). Over-all good... More 

    Review collected in partnership with Best Western

    Was this review helpful? Yes 1
    BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

    Dear Susan C, Thank you for taking the time to write a review of our hotel! We are happy to hear you enjoyed our restaurant as well as overall experience with us. We look forward to your future stays! Sincerely, Jacqueline Vazquez Rooms Division Manager More 

    Seattle, WA
    Level Contributor
    9 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    Stayed with a family of four on two different nights and found the service to be excellent. When we needed a blanket or a "rollaway" (more comments about that in a moment later), they got to the room extremely quickly. The front desk staff, both in person and by phone, were very responsive and service oriented. The exterior may look... More 

    Was this review helpful? Yes
    BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

    Dear seattlefamily82, Thank you for your wonderful and thorough review. Only through great reviews like these are we able to improve our services and the amenities we provide. We are working with our immediate and third party affiliates to ensure our Air Mattress Policy is updated and thank you for informing us of the disconnect regarding them. We are pleased... More 

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