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All 7 Moscow hotels

BEST WESTERN PLUS University Inn

3.5 of 5 Hotel   |   1516 Pullman Road, Moscow, ID 83843
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83%
Ranked #1 of 7 hotels in Moscow
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
autumn1010 Seattle, Washington
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238 people have reviewed this hotel

Traveler rating
    127
    70
    31
    6
    4
See reviews for
96
37
9
76
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
Seattle, Washington
Contributor
18 reviews 18 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were in town for Mom's weekend at WSU. Room wasn't quite ready upon arrival so Jacky gave me some coupons to get something to drink in the restaurant. I received a message shortly that the room was ready and when I came back into the lobby, Jacky called me over by name. Check in was super fast. Room very... More

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CAZADERO, United States
1 review
5 of 5 stars Reviewed 1 week ago

The beds were so comfy. The pillows, you want to go buy some of them. The full breakfast consisted of eggs, sausage or bacon, red potatoes, biscuits and gravy, toast, waffles, cereal, oatmeal, yogurt, fruit, and great little muffins. excellent drink bar as well. The prime rib was outstanding. the pool was a great temperature and the hot tub was... More

Review collected in partnership with Best Western

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BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Kim G, Thank you for taking the time to write a review about our hotel. We are so happy to hear that you and your family had the chance to enjoy everything our hotel has to offer. We receive several positive comments regarding our bedding, so it’s great to hear that we have another satisfied guest. It’s very important... More

Yakima, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Make sure to NOT park your car or truck near the outside construction, as it may be covered with cement dust. This place is in need of many updates, better lighting in the bathrooms, Makeup mirrors for the ladies, Wireless internet in all the rooms. Our last stay here was more pleasant then this one. Hopefully they will update more... More

Review collected in partnership with Best Western

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BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear RobertS, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are terribly sorry that your car was covered with dust... More

Temple, Texas
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We appreciated the partnership with WSU. We found the staff very accommodating, professional and friendly, especially Nelson. The room was ok, clean but overlooked the pool and had a very strong chlorine smell. The staff did offer to move us for our second night, but we declined. No elevators meant hauling heavy luggage up tall staircases. Breakfast did not impress.... More

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BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Kaymaria1983, Thank you for taking the time to write a review about our hotel. Our hotel is conveniently located less than a mile from University of Idaho and just eight miles from Washington State University, so it's always our pleasure to work closely with both Universities to help accommodate their lodging needs. We greatly appreciate your comments regarding our... More

Orofino, United States
1 review
4 of 5 stars Reviewed 1 week ago

Good experience! Good: breakfast, bed, room, service people. Construction was ongoing but not an issue for the guests. The facility redo will be very modern I'm sure, although the "old" is still a very serviceable facility.

Review collected in partnership with Best Western

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Washington
Contributor
13 reviews 13 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

The location of BEST WESTERN PLUS University Inn is close to everything, local mall just across the street and not far from the airport. Looks like it is the best hotel in small town. They have Bar and Restaurant on ground floor with excellent staff and delicious food and the prices are reasonable. I definitely will stay here again for... More

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BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Seatrader, Thank you for taking the time to write a review about our hotel. We appreciate you mentioning some of our most prominent features. Our hotel is located next to most of the major attractions of Moscow including the Palouse Mall, University of Idaho, and some great restaurants. Seasons, our on-site restaurant and lounge, provides a great place for... More

Nampa, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This Hotel has it all Friendly Service, great prices, Pool, Lounge, Restaurant, Breakfast, Hot tub, Sauna, Business Center etc... I Travel every year to the Western States and this Hotel treats you like a Valued Customer.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Julian G, We can’t thank you enough for all your kind words. We take all our reviews to heart, but when we get a review titled “One of Best Hotels in the Country”, we can’t help but give it special attention. It really means a lot to us that we were able to provide you with a superior stay... More

Eagle, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is being remodeled but is very comfortable and the staff is extremely helpful and friendly. The beds are very comfortable and the room was very clean and neat and modern. The breakfast was very good and plentiful. The proximity to the university is ideal.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Julie B, Thank you for taking the time to write a review about our hotel. We are in fact under remodel, but come August, we will have an updated hotel equipped with modern guest rooms, two elevators, additional convention space, and renovated exterior. We love to hear that our staff was accommodating and pleasant. We strive every day to... More

Kyoto, Japan
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Front desk was fast efficient and took the situation of my group in mind and made us very comfortable. The pool was nice. Breakfast was a homerun, it was my groups 7th night on the road and this was the overwhelming favorite. Aside from their being no water in the water dispenser in the fitness room, everything ws perfect!

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Peter B, Thank you so much for your candid review of our hotel. Its reviews like these that reinforce our dedication to our guests. Our staff loves to spoil our guests and to ensure that everyone is enjoying their stay. We’re glad to hear that you had a chance to enjoy some of our hotel’s most popular amenities. Our... More

Auburn, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Quick Trip. Didn't know where to stay. Best Westhern University Inn, Moscow, Idaho had everything I wanted and needed HOWEVER, the Sauna could use a little work (doesn't hold in the heat very well), the Jacuzzi could be a little hotter.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Jacqueline B, Thank you for making us your lodging choice during your quick trip. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We look forward... More

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Additional Information about BEST WESTERN PLUS University Inn

Also Known As:
Best Western Plus University Inn Moscow Pullman Hotel
Best Western Plus University Inn Moscow Pullman Hotel Moscow
Best Western Moscow
Moscow Best Western
BEST WESTERN PLUS University Inn Moscow, Idaho
Address: 1516 Pullman Road, Moscow, ID 83843
Phone Number:
Location: United States > Idaho > Moscow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 hotels in Moscow
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS University Inn 3.5*
Official Description (provided by the hotel):
Business and leisure guests alike will love staying a the centrally located BEST WESTERN PLUS University Inn - situated just minutes away from Pullman, Washington and Moscow's historic downtown, which makes it perfect for visiting both University of Idaho and Washington State University. ... more   less 
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