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BEST WESTERN PLUS University Inn

3.0 of 5 1516 Pullman Road, Moscow, ID 83843
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Certificate of Excellence 2014
BEST WESTERN PLUS University Inn
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BEST WESTERN PLUS University Inn
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378 reviews from our community

Traveler rating
    219
    98
    41
    14
    6
See reviews for
166
47
12
105
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ossining, New York
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars NEW

If you are looking for a good family place in Moscow Idaho this place is pretty solid! The doors bang really hard when neighbors shut them and it can wake you up but for the most part, people are sleeping at night so it was not a big deal. The rooms are a decent size, beds were cool with me;... More 

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Mill Valley, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I've stayed at the University Inn, Moscow, Idaho for over 25 years. It's been improved as much as it can without a tear-down. The most recent renovation has taken out the cafe and replaced it with meeting rooms. Too bad. The only food service is in the bar, which while okay is not the same. Good marks for landscaping and... More 

Review collected in partnership with Best Western

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BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Carl B, We would like to express our gratitude for your repeated stays over the last 25 years. We value hearing your feedback as it helps us strive towards continues improvements in all facets of the hotel. It is good to hear that you enjoyed our updated menu in Seasons Public House. People seem to be liking the new... More 

Moscow, Idaho
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Reserved a room for my son's birthday. The room had a door that opened to the pool. The pool is very nice, perfect depth for kids, also a little kiddie pool and hot tub, sauna, fitness area. The room, beds, bathroom were all very nice.

Was this review helpful? Yes 4
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear MrsTwo, Thank you for writing this great review. It is great that you were able to reserve a room and direct access to the indoor heated pool for your son's birthday. The resort style pool makes it a great venue for pool parties. If you would like to have a future pool party catered we are able to accommodate... More 

Bonney Lake, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is the only hotel we will stay when we come to visit our daughter at WSU. The location is very convenient (walking distance to stores/small mall. The breakfast is worth setting your alarm for! They offer a frequent flyer punch card which really helps when we want to make a quick trip for the weekend. Highly recommend.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Leslie A, Thank you for choosing to stay here while you visited your daughter. We are glad that you did not miss out on the full hot breakfast that is cooked fresh and served daily. It truly is the best complimentary breakfast on The Palouse. It is good to learn that you are using a frequent traveler card so... More 

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Rooms are dirty, nuts, crumbs found under chair cushion, air vents for AC are filthy, we wake up congested because if the stuff dirty room. Towels are damp when put in the room. At breakfast selection is very limited and those people who are foolish enough to come back for years, get bananas while others are told that these people... More 

Was this review helpful? Yes 1
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Margery O, We appreciate you taking the time to write this review. We would like to apologize that your stay did not exceed your expectation. Thank you for letting us know about these issues. I would love to talk to you further about this. Please feel free to give me a call directly at 208-882-0550. Thank you. Sincerely, Chad... More 

Tacoma, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our family stayed at the Best Western over the holiday's and it was fantastic! The management was so courteous and helpful with every aspect of our stay. We were lucky enough to have stayed in one of the beautifully remodeled suites and the housekeeping was so helpful. Room was super clean and the beds were fabulous. 2 huge flat screen... More 

Was this review helpful? Yes 1
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Lynne R, Thank you for choosing to stay with us during your trip to the Palouse. We appreciate you taking the time to write this great review about how much you enjoyed your stay. It is great to learn that you were able to be upgraded to a suite. They are completely renovated and have top of the line... More 

Ketchikan, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Accomodations were superb at the Best Western Plus University. The wonderful Valentines dinners were incredible as was the service. Thank you to the crew who were there at the hotel and the restaurant for making our weekend pretty special.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Pamela C, Thank you for taking the time to write this great review. Valentines day dinner was a huge success at our in-house restaurant. I am glad that you enjoyed the great food and exceptional service that you can inspect when at this property. We hope to see you soon. Sincerely, Chad Purcell Assistant Manager 208-882-0550 More 

Huntington Beach, California
Top Contributor
61 reviews 61 reviews
36 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for some activities across the street at University of Idaho. The hotel was very clean, warm and inviting in the lobby area and the rooms were nicely sized with free wifi, refrigerators and flat-screen TV's. The maids did a great job of promptly cleaning our room when we went down for the wonderful breakfast that was provided every... More 

Was this review helpful? Yes 1
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Blesdx4, We are so glad that you chose to stay with us while you were in the area. Thank you for taking the time to write this great review. Reviews are so helpful for future guests. We are happy to hear that you enjoyed the hotel and all our ammenities, including the fresh made breakfast, convenient location, and pool... More 

Moscow
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the UIBW on numerous occasions. The hotel was recently remodeled and it looks amazing! The rooms are bright with updated furniture, new beds and modern amenities. The lobby is very inviting, with a welcoming fireplace and sitting area where guests can convene and relax over a glass of wine. The staff continues to be top notch.... More 

Was this review helpful? Yes 2
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear ConferenceCruiser, Thank you for choosing to stay with us numerous times. We really appreciate the return business. We are glad that you enjoyed the new renovations that included pillow-top mattresses as part of a complete makeover in all of the rooms along with conference and lobby areas. Its great to know that you enjoyed the new menu. We are... More 

Spokane, Washington
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel was clean enough, and they were friendly enough, just didnt have that extra service you admire. (No cookies out at the desk, lol) If you are looking for a great bed, dont stay here. One of the worst I've stayed in. It felt like a board to me, and I have a bad back so that's something I... More 

Was this review helpful? Yes
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Wendy E, We really appreciate your choice to stay with us while visiting the area. We are very sorry to learn that you did not enjoy the bed. I would love to look into this matter further as all of our beds have very recently been replaced with pillow top mattresses. It is possible there is an issue with... More 

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Additional Information about BEST WESTERN PLUS University Inn

Address: 1516 Pullman Road, Moscow, ID 83843
Phone Number:
Location: United States > Idaho > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS University Inn 3*
Number of rooms: 173
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Also Known As:
Best Western Plus University Inn Moscow Pullman Hotel Moscow
Best Western Moscow
Moscow Best Western
BEST WESTERN PLUS University Inn Moscow, Idaho

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