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BEST WESTERN PLUS University Inn

3.0 of 5 1516 Pullman Road, Moscow, ID 83843
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Certificate of Excellence 2014
BEST WESTERN PLUS University Inn
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BEST WESTERN PLUS University Inn
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329 reviews from our community

Traveler rating
    186
    89
    38
    11
    5
See reviews for
142
46
11
91
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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  • All months
    (329)
  • Mar-May only
    (78)
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Boise, Idaho
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I spent my second anniversary at the University Inn 32 1/2 years ago and have stayed there many times since. While I have stayed at other places in Moscow, and others can certainly be more economical, there is no place in town I'd rather stay than the University Inn. This trip, we stopped in Moscow to enjoy Homecoming while on... More

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Las Vegas
Contributor
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We booked this property because it had (we thought) multiple restaurants (TJ's) When we arrived all but one restaurant was simply gone. It was like walking into a quiet canyon. certainly not welcoming like it used to be.. In fact we asked if it was in the process of closing down. Our rooms were in the back. Caution; this is... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Best Western PLUS University Inn in Moscow, Idaho is an Excellent place to stay. The hotel staff is friendly, professional and extremely helpful. Their breakfast is wonderful. I highly recommend this hotel.

Review collected in partnership with Best Western

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Sammamish
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This is a very nice hotel, good restaurant, quality food, nice service and newly remodeled. The bar was a very nice and had speials every evening. One of the best microbrew porter beers ever Irish Death.

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 1 week ago

If you are staying in the Pullman/Moscow Area stay here! The staff was extremely accommodating. The hotel is a little older, but clean. The people are so sweet. I had some packages delivered to the hotel that were extremely heavy. They helped me put them in my car. My trip to Pullman was last minute and the front desk staff... More

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 1 week ago

The Customer Service we enjoyed was nothing short of stellar. When the TV remote control wasn't working, Mike came up and replaced the batteries and left a nice note! When we called originally, it was the weekend of the WSU football game in Pullman, Washington, and it was packed, but Nelson Skjelstad and Chad stayed on top of it and... More

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Boise, Idaho
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I have had the pleasure of staying at this hotel while in town on business probably more than 100 different times and I can honestly say it has been a fantastic experience every time. I have also stayed at Best Western Hotels all over the world and this is my favorite by far! The staff are wonderful to work with... More

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BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Jrya, Thank you so much for being a loyal guest! We have a wonderful staff and it’s what makes a difference while staying at our facility. Besides all of the great amenities we offer, our customer service is certainly genuine and top-notch. Melanie, Tambi and Nelson are all aware of the wonderful review you left and thank you for... More

Billings, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The rooms were beautiful and very clean. The service was A-grade. There is no doubt this is a place to stay in comfort. The breakfast room was nice and not cheap at all, and the food was great and much, much better than other hotels.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Laura P, Thank you so much for your kind words. A couple of months ago we finished an entire remodel of our facility which included the guest rooms, breakfast room and much more. We are pleased to see that you found your stay comfortable and like the extensive guest breakfast that we offer. It is made fresh daily with... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

BWPUI is our favorite place to stay when in Moscow. However, our recent stay was during Dad's Weekend at UI and multiple banquets were also being held in the hotel. During our two night stay, the service in the restaurant/lounge was particularly slow when compared to previous visits. The staff was cordial but clearly stretched too thin. Management should have... More

Was this review helpful? Yes
BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Mike S, Thank you for writing a review of our restaurant. Only through constructive criticism are we able to better the services we provide throughout our facility. Your comments have been passed on to Seasons management to ensure they are taken care of properly. Thank you for staying with us and we look forward to your future stays. Sincerely,... More

Rupert, Idaho
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were here on business for my husband and our one-year-old and myself tagged along. We were in Moscow for a few days and my daughter and I spent 90% of our time at the University Inn. The pool area was great because they also have a wading pool - perfect for a baby! The staff was also really great... More

Was this review helpful? Yes
BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear lindseypie, Thank you for taking the time to write a review of our facility. We are happy to see that you thoroughly enjoyed your time spent with us. Our pool area is complete with wading pool, hot tub and sauna making it a wonderful amenity that every guest is able to enjoy and pleased to see that you enjoyed... More

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Additional Information about BEST WESTERN PLUS University Inn

Address: 1516 Pullman Road, Moscow, ID 83843
Phone Number:
Location: United States > Idaho > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS University Inn 3*
Number of rooms: 173
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Also Known As:
Best Western Plus University Inn Moscow Pullman Hotel Moscow
Best Western Moscow
Moscow Best Western
BEST WESTERN PLUS University Inn Moscow, Idaho

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