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All 7 Moscow hotels

BEST WESTERN PLUS University Inn

3.0 of 5 Hotel   |   1516 Pullman Road, Moscow, ID 83843
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84%
Ranked #1 of 7 Hotels in Moscow
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Carrie H Traverse City, Michigan
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313 reviews from our community

Traveler rating
    177
    85
    37
    9
    5
See reviews for
135
46
10
86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Traverse City, Michigan
1 review
5 of 5 stars Reviewed 2 days ago NEW

This place is the best place to stay in Idaho. Nelson was so helpful with our needs, I will be back for sure. Loved the breakfast and the newly remodeled rooms are awesome. The pillows and mattresses are better than home.

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Salt Lake City, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

The Best Western in Moscow, Idaho is top notch. You will always get exceptional customer service plus breakfast - the real deal - is included in the price of the room! I usually take my grandkids and they absolutely love the indoor pool. It is not a small pool area and is very clean and well-kept. Towels are provided and... More

Review collected in partnership with Best Western

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Portland, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Oh that all Best Western Plus hotels could be as great as this one. This is our 2nd trip to Moscow, ID and have found the whole facility run very well, the employees are pleasant, knowledgeable, courteous and care about serving people. We will definitely return. Thanks for a great job!

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Nampa, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

We have stayed at the Best Western Plus in Moscow many times to visit my daughter. This place has everything we need to relax for the whole family. The fast friendly service is just a plus and makes the stay more enjoyable.

Review collected in partnership with Best Western

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BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Julian G, Thank you so much for you kind review and being our loyal guest! We certainly have something to provide for everyone to ensure a more than satisfying stay at our hotel. Our recent facility remodel plus indoor pool, complimentary breakfast, Seasons, courtyard and more, ensures a relaxing stay here at the Best Western Plus: University Inn. We... More

Edmonds, United States
1 review
4 of 5 stars Reviewed 1 week ago

Clean and cool during 100 degree weather. There was a ton of construction going on in the parking lot. They parked their trucks all over the parking lot even after quitting time which clogged the parking. Also had to walk a long length of the hotel to get to my room because part of the parking lot closest to my... More

Review collected in partnership with Best Western

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BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Susan S, Thank you for writing a review of our hotel. We apologize for any parking inconvenience that occurred during your stay with us and sincerely thank you for your cooperation. We were in the finishing stages of our facility remodel during your visit but are happy to say it has been fully completed since mid-August. We are pleased... More

Bellingham, Washington
Top Contributor
72 reviews 72 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While I have nothing bad to say about the hotel, the staff were pleasant and the building was in good shape, one cannot escape the knowledge that it is designed as a conference center. It was a good location, well kept, with good facilities, but had an industrial feel.

Review collected in partnership with Best Western

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BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear jesuistom, We appreciate your comments on our wonderful staff and newly renovated facility. Our location conveniently places us across the street from the University of Idaho, next to the Palouse Mall and we are only 8 miles away from Pullman, WA. Thank you for taking the time to write a review of our hotel and we hope you stay... More

Seattle
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Lovely hotel, Clean and well maintained, Great breakfast. Our stay was absolutely ruined at check out by discovering the addition of a "surcharge" on our bill, which had never been disclosed to us. After several questions, the desk clerk indicated the purpose of the fee was to pay for the hotel owners' marketing and advertising expense. Lousy explanation and dishonest... More

Review collected in partnership with Best Western

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BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear richthor, Thank you for your candid review of our hotel. We are pleased to see that we met your expectations with our cleanliness, well-maintained grounds and excellent guest breakfast buffet. We do have a surcharge fee which is a hotel fee used towards tourism and promotions for the Moscow Community and apologize if there was any miscommunication. Again, thank... More

Baldwin, Wisconsin
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed overnight here on our way to Spokane, WA. We found the front desk staff to be very friendly and helpful. We were looking for a good place to eat in town and they gave us several recommendations and the directions for getting to them. Our room at the hotel was excellent; well-maintained, clean, comfortable bed, with internet access.... More

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BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Gary H, We can’t thank you enough for all your kind words. It really means a lot to us that we were able to provide you with a superior stay and exceptional customer service. We enjoy helping our travelers with what they may need such as finding places to eat, providing recreational options, and more. We want our guests... More

Bellingham, Washington
1 review
5 of 5 stars Reviewed 2 weeks ago

Enjoyed our recent stay at the BW+UI. Room was comfortable and the continental breakfast was delicious. Close to campus, the Mall, and Starbucks. Easily stored and reheated leftovers in the provided small appliances. Could see that it's also a great venue for a small conference. Guest access to WiFi and business office is a plus.

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BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear RSaxton23, We are pleased to see that our hotel provided you with a more than pleasing stay! Here at the Best Western Plus: University Inn, our guest’s satisfaction is our #1 priority. We appreciate you taking the time to review our hotel and more specifically our comfortable guest rooms, delicious breakfast, and convenient location. Our conference center holds anywhere... More

Arlington, Washington
1 review
4 of 5 stars Reviewed 2 weeks ago

The University Inn was more than I expected it to be. From the start we were given two free drink vouchers from their restaurant which was a very nice ending to a long day. The room was very clean and the bed was comfortable although the pillows were a little disappointing. Overall I would definitely stay here again the next... More

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BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Wendy H, Thank you for taking the time to write a review of our hotel! We are pleased to see that you found our hotel relaxing and quiet. Our complimentary daily drinks in the lounge are certainly a nice way to end the day, while our newly remodeled guest rooms provide superior comfort and cleanliness. We apologize that our... More

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Additional Information about BEST WESTERN PLUS University Inn

Address: 1516 Pullman Road, Moscow, ID 83843
Phone Number:
Location: United States > Idaho > Moscow
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS University Inn 3*
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Also Known As:
Best Western Plus University Inn Moscow Pullman Hotel Moscow
Best Western Moscow
Moscow Best Western
BEST WESTERN PLUS University Inn Moscow, Idaho

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