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All 7 Moscow hotels

BEST WESTERN PLUS University Inn

3.5 of 5 Hotel   |   1516 Pullman Road, Moscow, ID 83843
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83%
Ranked #1 of 7 hotels in Moscow
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
WestSeattleAndy
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298 people have reviewed this hotel

Traveler rating
    167
    81
    36
    9
    5
See reviews for
125
43
10
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Russian first
  • Any
English first
1 review
4 of 5 stars Reviewed 3 days ago NEW

Hotel overall is located conveniently to Univ of Idaho, Palouse Empire Mall, and downtown Moscow, as well as a quick escape out of town to get to Pullman, WA (Washington State Univ). We had one of 7 rooms adjoining the pool deck. We really liked this, however you can hear the pool noise. The beds are very comfortable. New flat... More

Review collected in partnership with Best Western

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BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear WestSeattleAndy, Thank you for the candid review of our hotel. We are conveniently located across from the street from the University of Idaho, only 8 minutes away from Washington State University and next to the Palouse Mall, various restaurants and a grocery store. Our remodel included top-of-the-line pillow-top mattresses, HD flat screen TV's, floor-to-ceiling aesthetics, new furniture and more.... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Extremely clean hotel, highly recommend. Very friendly and professional staff. Pool is very clean, breakfast is very tasty. best part is that the hotel is close to the college. With-in walking distance to shopping and restaurants. We'll stay here again.

Was this review helpful? Yes 1
BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear DPH1968, Thank you so much for taking time out of your day to write a review about our hotel. We really appreciate all of our guests and are pleased to see that we provided you with an excellent stay! From our convenient location, to complimentary breakfast buffet and indoor pool, it seems you fully enjoyed our establishment. We always... More

seattle, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Very professional and courteous staff. The breakfast was more than I expected. Room was very clean and quiet. The restaurant that evening,however had a lot of flies buzzing about our prime rib.. The food was good. Would definitely recommend.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Kaye W, It’s great to see you had a great experience at our hotel! Our staff throughout the hotel is certainly wonderful and thank you for taking notice of their professionalism and great customer service. The complimentary guest breakfast is a huge hit with many of our guests. It is an ideal way to start the day with scrambled... More

Seattle, WA
1 review
4 of 5 stars Reviewed 6 days ago NEW

Recently remodeled, this hotel is very clean and well-cared for. Really nice indoor pool area. Comfortable beds. Right on the main road in Moscow so it's within walking distance of U of I. Included breakfast is similar to those at other hotels...not to my liking but plenty of it.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear sophialoren, Thank you for taking the time to write a review of our hotel. We are happy to see you were able to enjoy our pool and convenient location. With our remodel we upgraded all of our beds to be top-of-the-line mattresses and have provided wonderful floor-to-ceiling aesthetics throughout our hotel to provide comfort and relaxation. We look forward... More

Eagle, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This was my first time in Moscow, Idaho. I dropped off my son to attend the University of Idaho. This was an emotional time for me and Nelson at the University Inn insured that my stay would be the last thing I needed to worry about. He was right! The hotel room had everything we needed from the perfect nights... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Sandy R, Thank you so much for your kind review! We are very happy to see that our hotel provided comfort to you during an emotional time. Nelson certainly has a way with guests and your comments have been seen and passed on to him. We all truly thank you for staying with us. Our daily complimentary drinks in... More

Ketchum, Idaho
2 reviews
5 of 5 stars Reviewed 1 week ago

The staff at the University Inn is very nice and helpful. When the category of room, we requested, was unavailable, the staff tried very hard to accommodate us, and upgraded our room to a suite. We stay quite often at the University Inn, and this is the kind of service we always encounter. I haven't stayed since the remodel, but... More

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BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear 1971Visitor, Thank you for taking the time to write a review about our hotel. We always like to meet and exceed our guests’ expectations so we are pleased to see that we always offer you kind customer service. We have a great staff throughout our hotel and your comments have been passed on. With our remodel we consolidated all... More

Manila
Top Contributor
69 reviews 69 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 1 week ago

I've stayed here many times over the past year, and for some reason my business books me here. The decor is much-improved due to a recent remodel but avoid the restaurant at all costs--there are no windows, which makes it feel depressing, and the food is very poor. Though the staff was friendly, they kept hustling our 10-person party from... More

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BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Jeff B, Thank you for taking the time to write a review about our facility. We truly apologize for the inconvenience the photography may have caused you and the group during your stay. As you may note, it is a one-time event with Google in order to have our photos updated with our recent remodel. If we can provide... More

Tumwater, United States
1 review
5 of 5 stars Reviewed 1 week ago

Love to stay here. Always clean, comfortable and conveniently located. The staff is helpful and professional. Food and beverage are excellent. The new remodel is very attractive and the mattresses are extremely comfortable. The swimming area is the best! Have stayed and eaten here for over 30 years and it continues to improve without loosing its character.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Margaret S, Above all, thank you so much for being a loyal guest to our hotel for over 30 years! It really means that we are doing something right in providing you with satisfaction each time. Thank you for noticing our wonderful remodel as we also agree with you that it is very attractive and couldn’t be more excited... More

Calgary
Contributor
13 reviews 13 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Our Canadian Golf Group returned for our fourth year - once again the staff at the University Inn outdid themselves. With excellent value and service along with Palouse Ridge, Lewiston and Circling Raven golf why would we stay anywhere else.

Was this review helpful? Yes
BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Chuck627, We really appreciate that you enjoy our facility, service and golf packages so much! Year after year we look forward to your golf groups’ visit and are more than happy to provide you with excellent service every time. We look forward to the coming years and wish you a great rest of your summer! Thank you for writing... More

Lakewood, United States
1 review
5 of 5 stars Reviewed 1 week ago

The management and service at this facility was excellent. The sales manager completed all scheduling and room assignments as requested. The staff from front desk thru Lounge/Bar were professional and friendly as they provided excellent service. Would recommend them to anyone.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Frank M, Thank you for taking the time to write a review of our hotel. The sales department and all of the employees work to make our guests satisfaction our #1 priority. Our golf packages are a great way to have a fantastic time out on the course with no hassle to you at all. From five golf courses... More

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Additional Information about BEST WESTERN PLUS University Inn

Address: 1516 Pullman Road, Moscow, ID 83843
Phone Number:
Location: United States > Idaho > Moscow
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS University Inn 3.5*
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Also Known As:
Best Western Plus University Inn Moscow Pullman Hotel Moscow
Best Western Moscow
Moscow Best Western
BEST WESTERN PLUS University Inn Moscow, Idaho

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Business and leisure guests alike will love staying a the centrally located and newly renovated BEST WESTERN PLUS University Inn - situated just minutes away from Pullman, Washington and Moscow's historic downtown, which makes it perfect for visiting both the University of Idaho and Washington State University. ... more   less 
Number of rooms
173

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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