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TownePlace Suites Boise West/Meridian

2.5 of 5
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1415 South Eagle Road, Meridian, ID 83642
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TownePlace Suites  Boise West/Meridian
Best prices for: 1 room 1 guest
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Ranked #9 of 10 Hotels in Meridian
A recent review
5 of 5 stars reviewed 4 days ago
CitrusHeightsBisho Citrus Heights
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149 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (149)
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    (31)
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Citrus Heights
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was very worried about the 50,000 kids who were staying there during a soccer tournament. The staff put us on the top floor away from all the noise. We slept great, the rooms were super pretty. Boise is worth a visit. AND best of all, the kids were respectful and well mannered. No crazy partying.

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Beaverton, Oregon
Level Contributor
83 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Overall we had a good stay. We arrived super late, but our room was ready (hotel was full so no rewards upgrade). We booked using rewards points and no issues. The only disappointment we had was the breakfast; 4th of July weekend and lots of kids and when we got there at 9am almost everything was gone and we were... More 

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tpsboibw, Manager at TownePlace Suites Boise West/Meridian, responded to this review

I'm sorry to hear we fell short of your expectations, the TownePlace Suites brand has just recently updated the breakfast menu. We now have eggs, sausage, and cheese during weekdays and have moved waffles to weekends only. I would like to apologize that this change was not to your liking and will pass your feedback on to the appropriate personnel.... More 

1 review
5 of 5 stars Reviewed May 26, 2015 via mobile

Good location, nice clean grounds and clean quiet suites with everything I could need for my stay. Very comfortable bed/bedding. The thing that sets my stays here at this hotel apart from others is the genuine passion the staff has for excellent customer service. Anything you need they anticipate and deliver!

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Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed May 14, 2015

The hallway on the second floor where we stayed the night had a horrible smell. We even asked the front desk for a spray to put in the hallway it was so bad which they accommodated. The smell would not leave the room we were in and we had to turn on the fans. This was not the experience for... More 

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tpsboibw, Manager at TownePlace Suites Boise West/Meridian, responded to this review

Thank you for taking the time to share your recent experience at the TownePlace Suites Boise West/Meridian with us. One of our key priorities is to provide the highest level of service. While it was a pleasure having you here as our guest, your feedback regarding the quality of breakfast and the smell of the hotel caught my attention. I... More 

South Jordan, Utah
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed April 25, 2015

This hotel could not be in a worse location. You simply can't get there if the traffic is bad if you're north of the freeway or on overland. Then, there are the real problems: 1. The design of the 2 bedroom suite is very poor, and the construction is shoddy (i.e., gaps in the bathroom door so there's no privacy,... More 

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tpsboibw, General Manager at TownePlace Suites Boise West/Meridian, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. I would like to apologize for the issues you experienced while staying with us. We fell short of your expectations on your most recent stay and I hope in the future you will give us an opportunity to show you how valued you are and provide you... More 

Dallas, Texas
1 review
1 of 5 stars Reviewed April 13, 2015

I can't imagine a worse experience. Booked through Priceline (I usually have very good luck) and was treated like i wasn't wanted! Katie suggested if I were to cancel my Priceline reservation and re book with her I could get a decent room......... Not gonna happen! I would have never tried you in the first place without Priceline now you... More 

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tpsboibw, General Manager at TownePlace Suites Boise West/Meridian, responded to this review

Thank you for taking the time to review our hotel. I am sorry to hear your recent experience was unsatisfactory. We value our guests and would like an opportunity to make you feel welcome. Please contact me directly if you would like to make a reservation and I would be more than happy to help make your next experience memorable.... More 

Dickinson, North Dakota
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 7, 2015

Towne Place Suites may not be the Taj Mahal, but the staff are great! We were there over the Easter weekend and went down to breakfast and found an Easter Egg hunt all set up for the kids!! There were a few minor issues with the fitness center and pool area, but the staff more than makes up for any... More 

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tpsboibw, General Manager at TownePlace Suites Boise West/Meridian, responded to this review

Dear Jeremy, Thank you for taking the time to review our hotel. We are happy to hear that you had a great experience and we look forward to seeing you again in the future. Silk Thomas More 

Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed March 20, 2015

If you are a Marriott Rewards member, don't try to redeem any points at this hotel. I'm a platinum elite and I reserved a room at this hotel using points. While on the road I called the hotel to confirm that they had upgraded rooms. when I arrived they confirmed that this still had upgraded rooms; however, after finding out... More 

Was this review helpful? Yes
tpsboibw, Manager at TownePlace Suites Boise West/Meridian, responded to this review

Thank you for taking the time to share your recent experience at the TownePlace Suites Boise West/Meridian with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, we fell short of your expectations and were unable to provide you with an upgrade. I would like to extend an offer... More 

Colombo, Sri Lanka
Level Contributor
200 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed March 12, 2015

We stayed in the queen studio with 2 large queen beds. Good size room with modern fittings, clean and very comfortable bed. A small kitchen to cook a full meal if required. Plenty of restaurants within walking distance or downtown Boise just 10 mins drive. On site coins launderette helpful. Free buffet breakfast was excellent. Free coffee bar at lobby.... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 19, 2015

Thread bare sheets, a lumpy mattress, noisy fans in both the fridge and room conditioner. Worst, I asked for a quiet room. The nasty front desk person must not have liked me. When she asked if I was here for only one night, she dumped me in what surely must be the worst room (131) in the hotel. Naturally, it... More 

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tpsboibw, Manager at TownePlace Suites Boise West/Meridian, responded to this review

Dear TripAdvisor Guest Thank you for taking the time sharing your experience with the TownePlace Boise West Meridian. You indicated in your response that the selection of your room and the air conditioning was unsatisfactory. Please accept our sincere apologies for the inconvenience you experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or... More 

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