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Hampton Inn Idaho Falls At the Mall

3.0 of 5 2500 Channing Way, Idaho Falls, ID 83404
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Certificate of Excellence 2014
Hampton Inn Idaho Falls At the Mall
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Hampton Inn Idaho Falls At the Mall
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187 reviews from our community

Traveler rating
    118
    49
    12
    5
    3
See reviews for
64
39
12
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hood River, Oregon
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel was very clean and well organized. The room was very clean and well appointed. Shopping was close by along with several restaurants. Very quiet at night. The front desk provided some items we needed with a smile. The morning breakfast was much better than expected.

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Payson, UT, United States
1 review
5 of 5 stars Reviewed 1 week ago

I've stayed at this hotel more than a couple of times. Every time I do I'm pleased to know the staff takes pride in everything they do. You won't find a more friendly and helpful staff. The rooms are always very clean and relaxing.

Review collected in partnership with Hampton

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1 review
2 of 5 stars Reviewed 2 weeks ago

The beds are too soft, the room was sweltering, the shower head is 7' off the ground, the water pressure is non existent and my grandson got ringworm from the pool. *** Housekeeping rocks. Service is great, facility is not.

Review collected in partnership with Hampton

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Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review

Thank you for taking the time to write a review of your most recent stay. We appreciate and welcome all feedback from our guests. At this time, management has reached out to you personally but we felt it important to respond to your review as well. As a brand, we take any health risks very seriously and we immediately investigated... More 

Denver, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The rooms were clean, the staff was friendly. Location is good with access to everything in town. The breakfast was much better than expected for a buffet style. Lobby is a little crowded, but otherwise excellent hotel.

Review collected in partnership with Hampton

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Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review

Thank you for taking the time to submit a review of our hotel. I am delighted you enjoyed your stay and had so many wonderful things to say about our hotel and staff. Hope to see you in Idaho Falls again soon. Yours in Hospitality, Kirk More 

Springdale, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is within plenty of eating and shopping locations and has easy access from the freeway. Rooms are spacious and layed out for convienient use. Sitting area are nice arranged and desk is convient for use of a computer. Accesss to the internet is quick and easy and responds well.

Review collected in partnership with Hampton

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Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review

Thank you for taking time to rate our hotel. We appreciate the feedback and the nice comments about our staff. Hope to see you in Idaho Falls again. All the best, Kirk More 

Boise, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Thank you to Kirk and Kassy for a nice visit. I'll be back to this Hampton soon, and many many more times in the coming year. I received a very nice welcome at check in too! I prefer this Hampton to the "other one" in town!

Review collected in partnership with Hampton

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Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review

Thank you for such wonderful comments. We appreciate you taking the time to rate us and look forward to seeing you again. All the best, Kirk More 

Saint George, Utah, United States
1 review
5 of 5 stars Reviewed January 26, 2015

Stayed over the weekend, staff was very helpful! Sheila @ The front desk made sure our 4 rooms were next to each other. Pool was clean and towels stocked. Breakfast was delightful. I would recommend this hotel to anyone.

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Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review

Thank you for taking the time to submit a review of our hotel. I am delighted you enjoyed your stay and had so many wonderful things to say about our hotel and staff. Hope to see you in Idaho Falls again soon. Yours in Hospitality, Kirk More 

Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 28, 2014

Great service nice room very friendly check in and stay. Great location close to mall. Located next to great eating lots of choices would stay here again highly recommend. ok breakfast nice clean rooms very comfortable.

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InnTrusted, Public Relations Manager at Hampton Inn Idaho Falls At the Mall, responded to this review

Lee P- Thank you so much for staying with us at the Hampton Inn in Idaho Falls. We love to hear that your stay went well and you enjoyed our location near the Mall. Thanks for being our guest! Hope to see you again in Idaho. Thank you, Hampton Inn at the Mall Idaho Falls, Idaho More 

Kuna, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 of 5 stars Reviewed December 9, 2014

This is a place to pass up. For business or leisure. I have stayed here in the past, but lately it is falling down in performance. This trip was the worst noise ever and staff seemed to not be appreciative of my complaint. I finally had to demand a new room or checkout.

Review collected in partnership with Hampton

Was this review helpful? Yes
InnTrusted, Public Relations Manager at Hampton Inn Idaho Falls At the Mall, responded to this review

Sam B- Thank you so much for taking the time to review the Hampton Inn. We apologize about your recent experience and wanted to take the opportunity to apologize that we did not live up to the standards that we strive to uphold. If you would like to discuss your stay, please reach out to the general manager, Kirk Hansen.... More 

Lehi, United States
1 review
4 of 5 stars Reviewed December 4, 2014

Great lobby -- our children, from ages 2 to 12 enjoyed hanging out in the lobby, sipping hot cocoa, chatting or watching a football game. Enjoyable breakfast -- good variety and tasty. Helpful, friendly staff that did everything to make sure we were taken care of. Good room and nice furnishings. Our room slept 6, which accommodates our family, and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
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Additional Information about Hampton Inn Idaho Falls At the Mall

Address: 2500 Channing Way, Idaho Falls, ID 83404
Phone Number:
Location: United States > Idaho > Idaho Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn Idaho Falls At the Mall 3*
Number of rooms: 79
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Also Known As:
Hampton Inn Idaho Falls Hotel Idaho Falls
Idaho Falls Hampton Inn
Hotel Style:
#2 Best Value Hotel in Idaho Falls
#6 Business Hotel in Idaho Falls
#9 Family Hotel in Idaho Falls
#11 Romantic Hotel in Idaho Falls

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