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BEST WESTERN PLUS CottonTree Inn

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900 Lindsay Boulevard, Idaho Falls, ID 83402-1818
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BEST WESTERN PLUS CottonTree Inn
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BEST WESTERN PLUS CottonTree Inn
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313 reviews from our community

Traveler rating
    164
    97
    36
    11
    5
See reviews for
116
102
8
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Winnipeg
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

This Hotel was an excellent stop for a weary traveller from the friendly staff to the quality of the room and amenities, great breakfast. As a walk in customer the front desk was able to meet all my requirements for my stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Salt Lake City, Utah
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This is an average place. Nothing special at all. In fact, it is really dated. This place needs a remodel. I felt like I was back in time -- something like the 1980's. Don't get me wrong -- it is not terrible -- but if you have given this place a 4 star or 5 star, you need to get... More 

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ifgm, General Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review

Dear Guest, Thank you for taking the time to comment about our hotel. We are in the process of a full remodel by the end of the year. We have been upgrading this hotel over the last year to make it the best that it can be. I am glad to see that it was at least a comfortable stay... More 

Boise, United States
1 review
5 of 5 stars Reviewed 1 week ago

I've spent three nights at the Best Western Cotton Tree Inn in Idaho Falls in the last six months and it is always clean, quiet and comfortable. The hotel is very handy to downtown Idaho Falls, the river walk area and the interstate. Good food can be found around the area with a minimum of effort. The staff and facilities... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
ifgm, General Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review

Dear Guest, Thank you for taking the time to comment about our hotel. I glad to see that you are a frequent guest and that you enjoy our hotel and like that we keep everything clean and in working order.. From our location, to the surrounding restaurants and close to the river and downtown. We look forward to you next... More 

Kaysville, Utah
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here several times for business. The rooms are always clean and nice. My room had a mini fridge and nice flat screen television set. The breakfast is second to none. Lots to choose from. This past stay, along with the fresh scrambled eggs and sausage, they had biscuits and gravy. The biscuits were so fresh you could... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
ifgm, General Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review

Dear Guest, Thank you for taking the time to comment about our hotel. I glad to see that you like all the amenities that we offer in the rooms from the mini fridge to the new 40 flat screen HDTvs. I am also glad to see that you enjoyed our complimentary hot breakfast, we try to make this the best... More 

Meridian ID
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We arrived Friday night were greeted by Olivia at desk, she remembered speaking to me on phone made that nice. The room was great very spacious amenities were perfect for us.We used the pool a tad cool but spa was great. Highly recommend this hotel.

Was this review helpful? Yes
ifgm, General Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review

Dear Guest, Thank you for taking the time to comment about our hotel. I will make sure the Olivia get the recognition that she desires. Thank you for your comments about the spacious room and our indoor pool and hot tub. We hope to see you in the future. Thanks, James Spatig General Manager More 

Calgary
Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stopped 1 night and would repeat. The check in was efficient and our room was spacious with a king bed.Lots of TV channels to choose from.Good restaurants within walking distance.Quite affordable and easy to access from thee I15.

Was this review helpful? Yes
ifgm, General Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review

Dear Guest, Thanks you for taking the time to comment about our hotel. I glad to see that you liked how big our rooms are and that you liked our New Direct Tv channels we installed. I am also glad to see that you liked our location, being next to I-15 and good restaurants. We look forward to your return... More 

msp
Top Contributor
60 reviews 60 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed while on an extended road trip. The room was clean and comfortable. We found the front desk to be efficient and friendly. Not a very picturesque location a nice affordable place to spend the night. Check out the restaurant across the street.

Was this review helpful? Yes
ifgm, General Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review

Dear Guest, Thank you for taking the time to comment about our hotel. I glad to see that you liked how clean and comfortable the room was and that we are next to some good restaurants. We are close to the major highways so we are not in the most picturesque location , but we are within a few minutes... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We needed a hotel on our way home from our trip to California and I booked here because we have 4 kids and we needed the space without paying for 2 rooms. Will book this room again ! The Pool was really cold however, but the hot tub was wonderful.

Review collected in partnership with Best Western

Was this review helpful? Yes
ifgm, General Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review

Dear Guest, Thank you for taking the time to comment about our hotel. I am glad that you see that you enjoyed your stay with us. I will check into the pool because we normally keep it heated to 84 degrees. I hope to see you on your future visits. Thanks, James Spatig General Manager More 

Calgary, Canada
2 reviews
3 of 5 stars Reviewed February 8, 2015

During our stay the hotels water was shut off. The staff were unable to determine the cause, so although it probably wasn't the hotels fault, our trip was still affected. Some of the furnishings are aging, but the pool area is nice.

Review collected in partnership with Best Western

Was this review helpful? Yes
ifgm, General Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review

Dear Guest, Thank you for taking the time to comment about our hotel. I want to apologize for having water issues during your stay. I was contacted immediately when we had guests report this and I personally did everything that I could to resolve this issue. It was a City Issue and was resolved shortly after being reported to them.... More 

West Jordan, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 4, 2015

This is a very nice hotel. Close to the falls. Very clean and quite. I was surprised however, to see one of the staff park in a very close parking spot. I think the staff should always save the close parking for the customers. Especially since they have to carry their luggage to and from their cars.

Was this review helpful? Yes
ifgm, General Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review

Dear Guest, Thank you for taking the time to comment about our hotel. I am glad to see that you liked how clean and quite of a hotel we are and how close we are to the Falls. I will look into the employee parking issue and address this with my staff. We look forward to you return in the... More 

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