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All 21 Idaho Falls hotels

Hotel on the Falls

3.0 of 5 Hotel   |   475 River Parkway, Idaho Falls, ID 83402
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46%
Ranked #19 of 21 hotels in Idaho Falls
A recent review
5 of 5 stars reviewed yesterday
Chauncey T Toppenish, Washington
  • Overview
  • Reviews (215)
  • Photos (44)
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  • Room tips (89)
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215 people have reviewed this hotel

Traveler rating
    52
    49
    34
    40
    40
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72
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40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
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English first
Toppenish, Washington
1 review
5 of 5 stars Reviewed yesterday NEW

We have received great customer service from Zach, your front desk staff. We had come in an hour early to check in and there was a girl working the desk at the time. She said we would have to wait until 3 o'clock when the maids told her which rooms were available, we had reservations and explained to her what... More

Was this review helpful? Yes
Salt Lake City, Utah
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This hotel looks like it's the 70 style on the outside. The lobby and rooms at first were actually really nice and spacious... Then we started to notice how unclean it all was. In all 3 rooms it looked as if they didn't wipe down the bathrooms. The floors had tissues, food and toothpicks left next to the beds and... More

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2 reviews
1 of 5 stars Reviewed 1 week ago

Absolutely the worst hotel experience of our lives. Broken room doors that can't be opened, missing down button in the elevator (!!), STAINED SHEETS, feminine hygiene wrappers left in trash cans, moldy looking stains on walls of balcony - need I say more? The only redeeming quality was the poor soul at the front desk who was very apologetic.

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I called ahead a week in advance, asked for the best room I can get to view the falls (I did not use discount websites, or ask for a discount). Man on phone reassured me I'd have a great view, paid full price, my great view is the parking lot on 2nd floor, and no room was reserved. Hotel seems... More

Was this review helpful? Yes 1
Wasilla, Alaska
1 review
1 of 5 stars Reviewed 1 week ago

My toilet was broken for 2 days before someone came to fix it. The staff did not know how to check me in properly and when there was an error in my bill upon checkout they couldn't fix that either. I have called several times to speak to a manager and none are ever available. This place needs new management... More

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Boulder
1 review
1 of 5 stars Reviewed 1 week ago via mobile

When arriving on scene we were given two keys to what we thought was our room for the night. After not receiving proper direction to walk outside, around the main building and into another wing, we finally discovered where to go only to find neither of our keys worked. We received new keys to a different room in the main... More

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Clearfield, Utah
1 review
2 of 5 stars Reviewed 1 week ago

I have never been in hotel where I heard so many people in the halls in the elevator, hot tub and front desk, who got put in the wrong room given someone else's room(people already in the room) 2 towels 1 wash rag for 5 people and we could not get another wash rag, kind of gross. Was suppose to... More

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2 reviews
3 of 5 stars Reviewed 1 week ago

Be very cautious of your expectations. The weekend we stayed the hotel had some issues with a 3rd party overbooking the hotel. However I made my reservation with the Hotel directly and they still got it wrong. They had checked me into a room and 2 other parties were in the same room. The pool was cold, gross and not... More

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California
1 review
3 of 5 stars Reviewed 1 week ago

This is supposed to be a high-end area, especially used for business conferences, etc. The Tower view is amazing, but the toilet, shower area, bedding, & TV need major upgrades.(Looks like they had already done the sink/ counter area.) 1)Towels were old, very thin, rough. (Motel 6 grade.) 2) Mattresses are old & lumpy, roll to center, & the bedding... More

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Additional Information about Hotel on the Falls

Address: 475 River Parkway, Idaho Falls, ID 83402
Location: United States > Idaho > Idaho Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel on the Falls 3*
Reservation Options:
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Also Known As:
Idaho Falls Red Lion
Red Lion Idaho Falls

44 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Overlooking the Snake River, the Hotel on the Falls is minutes from the Museum of Idaho, Eagle Rock Art Guild, Tauphaus Park Zoo, University Place at Idaho Falls, Idaho Falls Regional Airport, Downtown Idaho Falls, is an hour's drive from Craters of the Moon National Monument and 2 hour's away from Yellowstone National Park. This Magnuson Hotels affiliate offers first class amenities including, a seasonal outdoor pool, hot tub, fitness facilities, free wireless internet access, meeting space for large groups, local cuisine at the Westbank Restaurant, refreshments at the Westbank Lounge, and pets are welcome. ADA services are also available. All rooms feature free wireless internet access, cable TV, Closed Caption available, air conditioning, alarm clock / radio, free local calls, hairdryer, microwave, mini-fridge, coffee maker, and iron and board. Choose from our Deluxe Tower Rooms or a Economical room overlooking our pool. Located in a separate building. ... more   less 
Number of rooms
138

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hotel on the Falls and other travelers.
1 question

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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