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Hotel on the Falls

475 River Parkway, Idaho Falls, ID 83402
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Hotel on the Falls
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Ranked #18 of 21 Hotels in Idaho Falls
A recent review
4 of 5 stars reviewed 3 weeks ago
Mel Mel B
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246 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Providence, Utah
Contributor
13 reviews 13 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

The location is great and the prospect exciting but.... There was no Internet nor hot water! When we mentioned there was no hot water, the clerk moaned, "Oh yeh, we've had trouble with the fifth floor". Apparently they were aware of problems but still assigned us there. They were going to refund $20 but still not yet. We'll not stay... More 

Was this review helpful? Yes
Brady K, General Manager at Hotel on the Falls, responded to this review

Dear Steve G. ~ I am so sorry to hear the way you were treated. We have recently opened after being closed for much needed updates and the problems that we have had in the past with our water heaters where one of the first things we focused on. So, it is surprising to see that you had hot water... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I came to Idaho Falls for a three month work assignment and my first place to stay was the Hotel on the Falls. The hotel looked great the staff was nice and the rooms were spacious. The manager was especially nice and accommodating. It was an awesome experience and had a great view of the river and the temple. If... More 

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Brady K, General Manager at Hotel on the Falls, responded to this review

Dear Mel Mel B ~ I am so glad to hear that we made your stay worth while. We had only been open for 4 days when you stayed with us. I hope that our changes met with your satisfaction. I am very pleased with my new staff and there outlook for the Hotel. Come back and see us again!... More 

Boise, Idaho
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 5, 2015

Hotel on the Falls is a neat circular-ish hotel right across the street from the falls. The rooms with a view of falls are limited to one third of the hotel and only on about the third floor and up. The view of the rest of the city is nice as well. The rooms are very large, but somewhat sparse,... More 

Was this review helpful? Yes 1
Brady K, General Manager at Hotel on the Falls, responded to this review

Dear Mel Mel B ~ I am so glad to hear that we made your stay worth while. We had only been open for 4 days when you stayed with us. I hope that our changes met with your satisfaction. I am very pleased with my new staff and there outlook for the Hotel. Come back and see us again!... More 

Paris, France
Contributor
20 reviews 20 reviews
3 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed December 9, 2014

After arriving tired, cold and hungry into Idaho Falls from a long journey, we took a short drive beyond the usual road side motels to see what else could be available. Our "drive by" scouting led us to Hotel on the Falls. We quickly did a search on Hotels.com and found a great last minute deal, booked the room, parked... More 

Was this review helpful? Yes 2
Brady K, General Manager at Hotel on the Falls, responded to this review

Dear Karen Henrich ~ Sorry this response is so late getting to you. As you are aware we were getting ready to close our doors when you stayed with us due to a foreclosure and looming auction. I am glad to say that we have a new ownership and they have freshened up the rooms. So, if you are ever... More 

Scottsburg, Oregon
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 7, 2014

We always have concerns about the cost of "Hotels" compared to motels so were pleased when the desk clerk told us they were in the off season so the rates were very acceptable to us. The facility was clean and comfortable and the included breakfast was very good. The morning desk clerk was also very helpful and we enjoyed chatting... More 

Was this review helpful? Yes
Brady K, General Manager at Hotel on the Falls, responded to this review

Dear Stephen S ~ Thank you for such a great review! We have been purchased by a new ownership and the Hotel has gone through a "Freshen - up." I hope that if you ever are back through our great city, you will try us out again. Be sure to mention that you have stayed with us before and we... More 

Spanish Fork, Utah
1 review
5 of 5 stars Reviewed November 29, 2014

enjoyed our view of the temple, and listening to the falls. Comfy room, great price, wonderful continental breakfast. Would highly recommend this motel. We are definitely coming back. The spa and sauna and exercise room were very relaxing. Cheryl from Utah

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Los Angeles, California
Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 24, 2014

Made a 15 hr drive from Los Angeles to Idaho Falls. We just needed a decent place to sleep and shower for one night. We checked into Hotel on the Falls because it was affordable, and the reviews seemed fairly decent. We checked in just before dark. Upon arriving, we noticed the beautiful falls across the street--that was definitely bonus... More 

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Ashton, Idaho
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2014

My wife and i decided to just have a get away night. We decided to stay at The Hotel on the Falls because of its good price as well as the incredible view of the river. Idaho had just had a big snow storm and the river was absolutely breathtaking! We took advantage of the sauna room and hot tub.... More 

Was this review helpful? Yes 1
San Diego, California
1 review
4 of 5 stars Reviewed November 13, 2014

My wife and I stopped by overnight during our recent road trip. We liked everything about this place. Great view of the Snake River, close proximity to the interstate. And once we were inside, friendly service from all staff, very tasty hot cider, comfy room for a great price. Highly recommended!

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Challis, Idaho
1 review
5 of 5 stars Reviewed October 29, 2014

This hotel has a lot going for it. The rooms are HUGE and priced well. The breakfast bar has something for everyone. The management and staff are friendly and accomodating, something we really look for and appreciate when traveling. Thank you Brady and staff for making the Hotel on the Falls a home away from home!

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