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Holiday Inn Express Hotel & Suites Idaho Falls

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2270 Channing Way, Idaho Falls, ID 83404
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Holiday Inn Express Hotel & Suites Idaho Falls
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Holiday Inn Express Hotel & Suites Idaho Falls
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146 Reviews from our TripAdvisor Community

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Traveler rating
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    8
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Oklahoma City, Oklahoma
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The personnel at the hotel were wonderful and attempted to help us during the stay. However, we stayed in a King suite and my husband attempted to sleep on sofa bed after I got sick and it had a "mattress" on it that was horrible. The mattress was just coils with fabric around it and was not sleepable. He did... More 

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Brisbane
Level Contributor
120 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stop over en route to Yellowstone for 1 night & found this place to be very comfortable, clean & well priced. A special mention to Aileen who looked after us very well at breakfast time & was also able to make suggestions on places to visit in Idaho falls as well as on our way to Yellowstone. Very enjoyable :-)

Was this review helpful? Yes
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thanks PC62Brisbane for the great review! Thanks so much for the wonderful shout out to Aileen in Breakfast! She's a Rock Star for sure! We love that you stayed in our clean and comfortable Holiday Inn Epress in Idaho Fall on your way to Yellowstone National Park! We hope you come our way again soon! Thanks Again! More 

Hockessin, Delaware
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Holiday Inn is my go-to hotel as we ended our summer vacation. This express did not disappoint. Cookies at checkin, Great recommendations and directions from the front desk staff, Laundry acess and great breakfast staff.

Was this review helpful? Yes
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Hi DiAlJo! Thanks for the 5 star review and the awesome compliments! We are so glad you stayed at the Holiday Inn Express & Suites in Idaho Falls and loved our breakfast team, cookies, and recommendations! Please come back soon! Thanks! More 

Boise, Idaho
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Robin responded quickly to a problem we were having with an online reservation and solved the problem to our satisfaction. Located close to good restaurants and the mall, our family always stays at the Holiday Inn Express when we travel through Idaho Falls. We have always found the rooms to be clean and the staff helpful and friendly.

Was this review helpful? Yes
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you idahotraveler50 for staying at the Idaho Falls Holiday Inn Express & Suites and for the kudos to Robin! We are so glad you stay with us whenever you are here! Thank you so much for the 5 stars!! We are so glad that you love our team and our clean rooms! We look forward to your next stay!... More 

A TripAdvisor Member
4 of 5 stars Reviewed June 26, 2015

We were given a great rm..206..roomy, great bed, amenities. Etc.. This was a splurge for us on our way home to Oregon from Pittsburgh and we were hoping to sleep in. However about 5AM, my husband was awakened by an alarm going off in 207 that was continuous. We finally called the front desk to report it..to no avail. He... More 

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Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you D and D oregon for all of the positive things you mentioned in your review. We are so sorry about the alarm next door and the poor responsiveness of our team. That is unacceptable and we have discussed as a team on how to handle that situation much differently in the future! We hope you will forgive us... More 

Groningen, The Netherlands
Level Contributor
131 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed June 16, 2015

we arrived about two hours too early for check in and it was not a problem at all. I got recognized as a member of their IHG group and got a nice room. The breakfast is okay and it helps you in the way. Internet is free. We wanted to come back yesterday but it was full.

Was this review helpful? Yes
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you Rudi O for the 4 star review! We are so happy you loved your stay at the Holiday Inn Express & Suites in Idaho Falls and wanted to stay again. Thank you for being one of our loyal IHG Rewards Club members! We are always happy to welcome you no matter the time of your arrival and are... More 

1 review
2 of 5 stars Reviewed June 9, 2015 via mobile

The room was clean. The staff was mostly friendly. The breakfast was disgusting - cold bacon, hard biscuits, etc. I had to wait 4 hours to get to use the single washing machine they had, which of course only took quarters. The machine had no cold cycle but I didn't know that by looking since it said whites, brights and... More 

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Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Hi CandiceT79, We are so sorry for the washer issues you experienced while staying with us! We are definitely better than that and are addresssing it immediately. We hope you will reconsider returning as we would love the opportunity to provide a more excellent stay as we know we are able. Thank you for your feedback and the opportunity to... More 

Knoxville, TN
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 22, 2015

I have stayed at many, many HI Express hotels in my time, and the staff at this hotel is the best I have ever had the pleasure of meeting. Wynette and the other folks have gone out of their ways to make me and my colleagues feel at home on multiple stays at this hotel. I would definitely recommend this... More 

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Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Wow! Thank you so much picard1933 for the wonderful compliements! WE are so happy that you think we're the best! Thanks for the shout out to Wynette and all the team. We are celebrating today! Thanks so much for taking the time to give us such great feedback! Please come again soon! Melanie Murdock General Manager More 

Helena, Montana
1 review
2 of 5 stars Reviewed May 13, 2015

May 7, -- Attending a funeral, check in to our handicap room 131. I had specifically requested a room that had a roll in shower and grad bars around the toilet. The bathroom was perfect, except the access to the room. The door forces you to push a person in a wheel chair into the corner as far as you... More 

Was this review helpful? Yes
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you Amy B for staying with us and for taking the time to share your experience with us! We are so sorry for the obstacles that were presented during your stay. We really appreciate you communicating with us so we can take your excellent suggestions and reevaluate our set up. We truly want to accommodate all of our guests... More 

Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 24, 2015

Good rates......clean...nice people...comfortable beds ....soft and firm pillows..... free break fast in morning was surprisingly good. Pancakes,eggs,cinn rolls,buscuit and gravey ex.ex. We would stay again if we ever pass 😊

Was this review helpful? Yes
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you Amber H for the awesome review! WE are so glad you and your sweetie stayed with us at the Holiday Inn Express while in Idaho Falls! Thank you for the kind shout out to the team. We are so happy that you loved the bed and the soft and firm pillows. Thanks for mentioning our delicious sausage gravy... More 

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