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Holiday Inn Express Hotel & Suites Idaho Falls

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2270 Channing Way, Idaho Falls, ID 83404
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Idaho Falls
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152 Reviews from our TripAdvisor Community

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Traveler rating
    93
    44
    8
    4
    3
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26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • All months
    (152)
  • Mar-May only
    (28)
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    (13)
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Maldonado, Uruguay
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

I was at this hotel for 5 nights on August 2015. It´s a comfortable hotel, with well sized rooms, good beds and pillows, and amenities that make your stay more friendly. People at the front desk are very kind and always trying to make anyone feel as at home. The breakfast is a plus ; it has all you need... More 

Was this review helpful? Yes
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you Manond43 for staying with us at the Holiday Inn Express in Idaho Falls and for the amazing 5 star review!!! We really appreciate it and are honored that you were our guest. We are so happy you loved your comfortable room, our complimentary breakfast, our complimentary wi-fi, and our kind team. Thank you for pointing out our fantastic... More 

Punta Gorda, Florida
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was very nice, roomy, and very clean. Bathroom was clean. Breakfast was good. The staff was friendly. The room was a true non smoking room! Beds and pillows were comfortable. The only complaint was the price. A bit over priced at $230.00 plus to stay per night.

Was this review helpful? Yes
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thanks Cassino2121 for the 5 stars! What a lucky name and we are lucky you stayed at our Holiday Inn Express in Idaho Falls! We are so happy you loved our clean rooms, delicious breakfast, and us! Thanks so much for taking the time to review us and give us your awesome feedback. The hotel rates are higher in the... More 

Polson, Montana
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

So nice and clean...Janet at the Breakfast bar...totally wonderful, we were running a little late for breakfast, she told us to go ahead and kept breakfast bar open and told us to take our time....WOW! What a wonderful employee. front desk personal were so nice and appreciative that we chose their hotel....AND WE WILL AGAIN AND AGAIN...This is about our... More 

Was this review helpful? Yes
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you Andrea P. for the amazing review!!! Thank you so much for mentioning our awesome breakfast host, Janet! She is truly fantastic and loves to connect with all our terrific guests like you! We love that you love our pillows. We are really proud of them! They are specially made for Holiday Inn Express brands! Thank you for staying... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is amazing. The room was super clean and very modern. Everything looked great and the bathroom was super clean. I can't rave enough about the staff. Everyone was professional and very nice. The breakfast bar was fantastic. This is a great place to stay on business or pleasure. I will be staying here again.

Was this review helpful? Yes
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thanks Mike for the 5 stars! We love your picure! It's so beautiful and Zen! Thank you for staying with us at the Holiday Inn Express & Suites in Idaho Falls! We hope you will stay with us everytime! Thanks so much for the shout out to our team. We are happy because of wonderful guests like you who share... More 

Great Falls, Montana
Level Contributor
6 reviews
5 of 5 stars Reviewed 4 weeks ago

The staff was the friendliest and most courtliest I have ever encountered. The breakfast kitchen hostess was super, Aileen was very attentive, keeping on top of the food so everyone had plenty to eat. She even took the time to visit a little; as I said before she was busy. So, check-in and enjoy, you'll fell like family. Thanks, staff.

Was this review helpful? Yes
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you so much chocoalive for the awesome 5 star review! We are so excited you stayed at the Holiday Inn Express & Suites in Idaho Falls and loved our delicious hot breakfast and our rock star breakfast host Aileen!!! WE are so lucky to have her on our team and So lucky to have fabulous guests like you who... More 

Eugene, Oregon
1 review
5 of 5 stars Reviewed 4 weeks ago

Holiday Inn Express sites provide service, security and comfort every time. This site had a special person, Aileen, who greeted each morning person in the breakfast room. She also provided great travel suggestions regarding local sites in Idaho Falls for us. She's an asset to this site. Book in advance. We missed out on our return trip from Yellowstone Park!... More 

Was this review helpful? Yes
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you bnb132 for your awesome shout out to Aileen!!! She is absoluely fabulous and we know how lucky we are! We also know how lucky and happy we are to have amazing guests like you who take the time to review us on Tripadvisor! Huge thanks!!! We hope you will stay with us next time and every future time... More 

Oklahoma City, Oklahoma
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 26, 2015

The personnel at the hotel were wonderful and attempted to help us during the stay. However, we stayed in a King suite and my husband attempted to sleep on sofa bed after I got sick and it had a "mattress" on it that was horrible. The mattress was just coils with fabric around it and was not sleepable. He did... More 

Was this review helpful? Yes
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you for your nice compliments regarding our team! We are so glad you stayed with us and am very sorry your stay wasn't better! Thank you for the suggestions on our extra beds, that will help us a lot in the future take better care of our guests! Thanks again for the kudos and for taking the time to... More 

Brisbane
Level Contributor
134 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed July 15, 2015

Stop over en route to Yellowstone for 1 night & found this place to be very comfortable, clean & well priced. A special mention to Aileen who looked after us very well at breakfast time & was also able to make suggestions on places to visit in Idaho falls as well as on our way to Yellowstone. Very enjoyable :-)

Was this review helpful? Yes
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thanks PC62Brisbane for the great review! Thanks so much for the wonderful shout out to Aileen in Breakfast! She's a Rock Star for sure! We love that you stayed in our clean and comfortable Holiday Inn Epress in Idaho Fall on your way to Yellowstone National Park! We hope you come our way again soon! Thanks Again! More 

Hockessin, Delaware
Level Contributor
75 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 14, 2015

Holiday Inn is my go-to hotel as we ended our summer vacation. This express did not disappoint. Cookies at checkin, Great recommendations and directions from the front desk staff, Laundry acess and great breakfast staff.

Was this review helpful? Yes 1
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Hi DiAlJo! Thanks for the 5 star review and the awesome compliments! We are so glad you stayed at the Holiday Inn Express & Suites in Idaho Falls and loved our breakfast team, cookies, and recommendations! Please come back soon! Thanks! More 

Boise, Idaho
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 13, 2015

Robin responded quickly to a problem we were having with an online reservation and solved the problem to our satisfaction. Located close to good restaurants and the mall, our family always stays at the Holiday Inn Express when we travel through Idaho Falls. We have always found the rooms to be clean and the staff helpful and friendly.

Was this review helpful? Yes 1
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you idahotraveler50 for staying at the Idaho Falls Holiday Inn Express & Suites and for the kudos to Robin! We are so glad you stay with us whenever you are here! Thank you so much for the 5 stars!! We are so glad that you love our team and our clean rooms! We look forward to your next stay!... More 

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