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Sleep Inn & Suites

2.5 of 5 3200 Outlet Boulevard, Idaho Falls, ID 83402
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456 reviews from our community

Traveler rating
    381
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    8
    5
    2
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118
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Calgary, Canada
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 8, 2013

Although not downtown it was only one exit away on the highway so less than 5 mins from the parking lot to town. Staff was very friendly and helpful. Breakfast included and was always hot and fresh. Fresh fruit was hand cut. Watermelon, cantalope, honey dew melon, strawberries and pineapple. In the evening they put out three different soups, salads,... More 

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear thealbertasipper, Thanks for your review of our hotel. We're so glad that you enjoyed your stay. It's especially gratifying to us to read the positive comments about the food. It's all made from scratch, so I always pass positive feedback along to the cooks. Throughout the year they work their way through somewhere near 250 different soup recipes! We... More 

Nephi, Utah
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 6, 2013

Little late on getting the food out to eat this nite. But the morning had breakfast out for me at 4:30 am. To eat before I hit the open road. I will for sure stay here again. And would welcome anyone to stay.

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear Eddie114, Thanks for your review. We're glad that you're planning to stay with us again, and look forward to your return. Our apologies for getting dinner laid out a bit later than usual on the night you were here. That very rarely happens, and usually indicates that we had some sort of technical issue in the kitchen. I will... More 

Calgary, Canada
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 2, 2013

We were driving from Calgary to Vegas and Idaho Falls was midpoint for us. I looked up many hotels wondering which was best and I read reviews about this hotel and decided to book. It was the right choice. We arrived just after dinner time and were very tired and hungry after 10 hours of driving. I read that this... More 

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear Mozie, We are so glad you decided to book with us based on what you read online. Thanks for taking the time to write a review so that others will have the opportunity to read about your experience and perhaps give us a try as well. We hope to see you again. More 

ohio
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 30, 2013 via mobile

We are frugal travelers and this place was "the find" of our trip out west. Nice rooms, very friendly staff and wonderful breakfast. I understand they offer soup in the evening; however we arrived too late. A new delivery service in town charges $5.00 to deliver food your order from any local restaurant.

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear Jillsbury, Thanks so much for your review! We hope that you're able to enjoy some soup the next time you come through. You mentioned the "Get My Grub" service. They do a great job getting food to our guests quickly and inexpensively from anywhere in Idaho Falls. That gives "room service" a whole new meaning, because it makes offerings... More 

Meridian, Idaho
1 review
5 of 5 stars Reviewed July 26, 2013

This is my first review. I use Trip adviser, but have never placed a review. My stay recently at the Sleep Inn in Idaho Falls exceeded my expectations and I felt I needed to share my experience. I can see why this hotel is ranked #1 in Idaho Falls. Dave Vasas went above and beyond to make our entire softball... More 

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear Luv2travel, It means a lot to us that the first review you ever wrote on Tripadvisor was for our hotel. We're so glad that you enjoyed your stay. Your comments have been passed along to Mr. Vasas. P.S., it was so much fun having the team here. All the girls were so polite and well-behaved. Congratulations on all the... More 

Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 26, 2013

Perfectly clean and comfortable. Our room was spacious, the hotel obviously new, and the staff was very friendly. The breakfast was great, but we missed the evening soup bar so can't comment on that but I am certain it was great also. This was just a stop over hotel for us on our way south but we were so impressed... More 

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear KattyKat11, Thanks for taking the time to share the experience you had at our hotel with other Tripadvisor readers. I've passed your comments about the cleanliness and comfort of the hotel to the appropriate department heads and members of staff. We're sorry you missed our evening soup...but that just gives you a good reason to stop in again some... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2013

Best hotel staff i have worked with in the last 10 years. Great hotel! Great value. Better staff than at most 5 star Hotels!! Dinner and breakfast a great surprise! Will stay at this hotel again. Thanks for taking care of thing despite Priceline mess up!

Was this review helpful? Yes 1
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear Kim G and Family, It was a pleasure having all off you here at the hotel. We were so glad to be able to sort things out and get you accommodated and comfortable. We hope you had a wonderful time rafting, and would love to see you again the next time you're in the area. More 

Salt Lake City, Utah
Contributor
15 reviews 15 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 25, 2013

Nice room, clean, quiet ....all of the usual good stuff but clearly superior in the breakfast buffet that is usually forgettable and the view of a cropped hay field behind. Not fancy but does the small things well

Was this review helpful? Yes 1
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear Nmster, Thanks for your kind review. Please visit us again the next time you're in town, More 

Senior Contributor
38 reviews 38 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 25, 2013 via mobile

It is hard to add much to the other reviews. This is a GREAT place to stay and I highly recommend it to other travelers. It is the closest bigger city to Yellowstone NP and would be a fine jumping off place for that excursion. The "light" evening meal (salad/soup/breads/desert) was a pleasant surprise and the hot breakfast is hard... More 

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear Bruce A, Thanks for taking the time to write a review about our hotel. We hope that you'll stay with us again some time in the future. Perry was advised of your positive feedback regarding the level of service he provided, and got a free pizza out of the deal :-). More 

Seattle, Washington
Contributor
18 reviews 18 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 24, 2013

We stopped this hotel on our way to Yellowstone. Idaho Falls is a small town and we worried that there would be no place to have a late dinner as it was almost 8:30. Without surprise there was not place to have dinner near the hotel except a sports bar. But, to my great surprise, they serve free dinner at... More 

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear K_Sonny, Thanks for providing us with feedback here on Tripadvisor. We're glad that you enjoyed your stay. Please come visit us again the next time you are in town. Also, I have passed your concern about the floor in the hot-tub area along to our general manager. In the mean time, I placed an additional rubber floor mat in... More 

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Additional Information about Sleep Inn & Suites

Address: 3200 Outlet Boulevard, Idaho Falls, ID 83402
Phone Number:
Location: United States > Idaho > Idaho Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sleep Inn & Suites 2.5*
Number of rooms: 76
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Hotel Style:
#1 Green Hotel in Idaho Falls
#1 Romantic Hotel in Idaho Falls
#1 Business Hotel in Idaho Falls
#2 Family Hotel in Idaho Falls

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