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All 21 Idaho Falls hotels

Sleep Inn & Suites

2.5 of 5 Hotel   |   3200 Outlet Boulevard, Idaho Falls, ID 83402
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Ranked #1 of 21 Hotels in Idaho Falls
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A recent review
4 of 5 stars Reviewed June 29, 2013
CaptainPuget Port Angeles, Washington
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434 reviews from our community

Traveler rating
    363
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    8
    5
    2
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112
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Sleep Inn & Suites
See the most recent reviews
Port Angeles, Washington
Top Contributor
82 reviews 82 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 29, 2013

I stayed two days and would recommend it to business travelers and families. Good breakfast in the morning and every night I was there, I think, one of the staff made soup for dinner. You'll have three kinds of soup, salad and a bread each night. Another reviewer said it wasn't on the weekend, but it was there when I... More

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear CaptainPuget, Thanks so much for taking the time to review us on Tripadvisor. Our soups are indeed hearty and healthy at the same time. Glad you got a lot of use out of the fitness room while you were here! We hope you'll be back to stay with us again soon. More

Las Vegas, Nevada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 29, 2013 via mobile

This was a really nice, clean and comfortable hotel that exceeded my expectations. It was conveniently located off the freeway but very quiet. Loved the free internet and we made use of the coin operated laundry facility. The beds were comfortable and the complimentary breakfast had a lot of nice choices. The front desk staff were exceptionally attentive and friendly.... More

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Kassandra S, Our primary goal each day is to exceed the expectations of every guest who stays with us...so your review indicating that we accomplished exactly that was a great shot of positive energy for us. Thanks for choosing Sleep Inn & Suites, Idaho Falls. We look forward to having you stay with us again in future. By the way,... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 27, 2013

The only reason I did not give this hotel 5 stars is that we asked for a playpen in our room as we were going to be checking in late and wanted to do a quick transfer of the baby- but there was no playpen in the room and we were too tired to go back and ask for one... More

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Hsandman, We're very sorry about the mix-up with the crib. The next time you're here, we'll make sure everything is just perfect before you ever get to your room. Thanks for your praise and endorsement... we'll look forward to your next visit. More

Idaho Falls, Idaho
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 25, 2013

Matt, LaDean, and David are so awesome. Every time we stay here, the staff makes us feel like royalty. The hotel is clean, they serve fantastic food every morning (and dinner Sunday through Thursday evening). Really, they get everything right when it comes to running the hotel (cleanliness, fast check-in/check-out, good amenities, good food, good location, reliable shuttle service, great... More

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Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

James, Thanks for your kind review. We are glad you enjoyed yourself and hope we get to see you again soon. More

Challis, Idaho
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 20, 2013

Finally stayed in a room on the Interstate side and found it was nice and quiet; have stayed multiple times on the west side facing the fields. The breakfast was a disappointment as the "hot" foods were cold and had to be microwaved; a good selection of pastry items though. The staff is one of the friendliest we've found...along with... More

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Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear KJA64, Please accept our apologies for the cold food at breakfast. One of our buffet warmers had just broken that morning...and the young man who was cooking wasn't sure what to do to get keep breakfast going. We want you to know that we have already purchased new equipment...so, the next time you stay with us, you won't have... More

Fernley
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 7, 2013

This hotel is the only place we stay when we are traveling in this part of the country. LaDean and her staff always go above and beyond for each and every guest they have. The soup, salad, and cookies in the evening are to die for. If you are looking for a relaxing and enjoyable place to stay, this is... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear Opusnrosebud11, We really appreciate your review and hope to see you again next year! More

VA
Contributor
17 reviews 17 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 6, 2013

First of all, I do not understand what kind of person would rate this hotel as very poor. Whatever I put here in my review is less than these wonderful people are doing to run this beautiful hotel. I should give full credit to the amazing lady who handles this hotel so perfectly that she must serve as an example... More

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear S K, We have never earned a triple excellent review before! Thank you so much for your glowing evaluation of our hotel. We're pretty lucky to have LaDean. She works very hard to maintain the guest-service culture that makes Sleep Inn & Suites such a unique place to stay in Idaho Falls. We hope to see you again soon.... More

Romania
Top Contributor
55 reviews 55 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 6, 2013

We were coming from the middle of nowhere (Craters of the moon) and heading in the middle of nowhere (Grand teton) and found this hotel to be a delight. I don't know if they are still serving hot soup now, but when we visited this was a real treat. This hotel is pretty new because back when we stayed, sattelite... More

Was this review helpful? Yes 1
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear CalinFR, That's the first time we've had a guest tell us that they enjoyed the room so much that it kept them from sleeping!! Thanks a ton for your thoughtful review. We hope that you'll stop in and stay with us the next time you're traveling between the middle of nowhere and the middle of nowhere. Please remember to... More

Powell River, Canada
Top Contributor
76 reviews 76 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 6, 2013 via mobile

My girlfriend and I found this hotel as she didn't want to stay in town. We were very tired after a very long day driving. Matt was a very friendly from desk host. They had a double bed room for us at a good rate and we we so happy that we didn't have to get into the car and... More

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear Angeliclovebug44, It was really great meeting you and chatting with you about the Beacon B&B and Spa. We looked up the website and were really impressed. What a beautiful spot! The next time any of us travels to British Columbia, we'll stop in and say hello. Thanks so much for your kind review. The next time you come, we'll... More

Moose Jaw, Sk
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 4, 2013

Everything about this hotel is great, apart from the air conditioning, which kept cutting out on us before the room cooled. The staff assured us they are working on it. This hotel has some of the best beds we have ever slept in, a good thing since so many hotels are using poorer quality beds. Breakfast and evening snacks are... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Glubnerik, Thank you for your glowing review of our hotel. We get a lot of comments about the Simmons Beauty-Rest mattresses that we have in each and every room. They really do provide the kind of comfort and support that we know our guests expect when they pay for a hotel room. We want everyone that spends the night with... More

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Additional Information about Sleep Inn & Suites

Address: 3200 Outlet Boulevard, Idaho Falls, ID 83402
Phone Number:
Location: United States > Idaho > Idaho Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sleep Inn & Suites 2.5*
Number of rooms: 76
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