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Sleep Inn & Suites

Travelers' Choice award winner
GreenLeadersSilver level
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3200 Outlet Boulevard, Idaho Falls, ID 83402
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Sleep Inn & Suites
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510 Reviews from our TripAdvisor Community

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Traveler rating
    425
    69
    8
    6
    2
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136
205
38
70
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (510)
  • Mar-May only
    (108)
  • Jun-Aug only
    (203)
  • Sep-Nov only
    (129)
  • Dec-Feb only
    (70)
All months
There are newer reviews for Sleep Inn & Suites
See the most recent reviews
Sandy, Utah
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 14, 2014

This was my first experience with Sleep Inn.My wife and I were so very pleased with the way they treated us. We arrived just before midnight, and had a difficult time using some coupons I had because of the pre-paid method of payment I had used. The night manager really went out of his way, and had everything taken care... More 

Was this review helpful? Yes 1
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear Kelly J, Thank you for taking the time to review us here on TripAdvisor. We're glad you had a pleasant stay, and look forward to seeing you again. More 

Calgary, Canada
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 10, 2014

Very impressed with this hotel, they offered us complementary dinner & breakfast! Dinner was simple(chicken, salad & buns) and breakfast was very good and included fresh fruit and a waffle maker. Rate was very good ( $90) the hotel has a small (chlorine filled) pool that gave my daughter a rash due to amounts of chlorine but it was clean.... More 

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear CurlCouple, We're so glad that you had a pleasant stay with us. You'll be happy to know that, last week, we completely replaced our pool maintenance system. It no longer uses chlorine. Instead, we have the new salination system which is designed to be much gentler on skin and eyes. The next time you come, you and your daughter... More 

Helena, Montana
Level Contributor
54 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 9, 2014

This is a newer Sleep Inn and is a very attractive hotel. The staff are all exceedingly pleasant and helpful, and the breakfast selection is much better than all but the most expensive hotels around. I really have nothing but good to say about this hotel property, with one exception. I have stayed at this hotel on a business trip... More 

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear Mid_AmericaMark, Thanks for your positive review of our hotel. We are currently in the process of upgrading our television programming...so, the next time you're here, we're sure you'll be impressed. We hope to see you again soon! More 

Salt Lake City, Utah
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 5, 2014

The staff at this location was amazing! Nancy, thank you for all of your help and being so nice to my kids! My daughter gave Nancy the excellent service trip advisor pin we had. Everyone always asked how our stay was going and always helpful. The morning of check out the front desk even helped us find an alternative route... More 

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear Wendy M, Thanks so much for reviewing us here on TripAdvisor. When you get a moment, go check out our Facebook page...we posted some photos of Nancy wearing the customer service pin that you gave her. In fact, she even got some personal attention from Tripadvisor as the pin program is new, and we were one of the first... More 

Spokane, Washington
Level Contributor
3 reviews
5 of 5 stars Reviewed April 3, 2014

The staff was friendly and very helpful. Rooms clean and beds comfortable. The warm cookies in the evening were a pleasant surprise. (We didn't try the soup.) Breakfast included fresh fruit. Definitely would stay here again.

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear Momeanah, We appreciate your review of our hotel. Nothing makes us happier than to read about a guest who felt like our hotel was a "home away from home' :-) The next time you come, we hope you'll have the opportunity to try the soup. Remember, we do take requests! More 

Pleasanton, California
1 review
5 of 5 stars Reviewed April 2, 2014

We had a very nice stay. The staff was very helpful and they really take good care of the hotel. The pool and hot tub was a nice thing to use after a long drive. The dinner in the evening was a nice touch.

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear Charles H, Thanks for choosing to stay with us here in Idaho Falls. We know you have a lot of hotel options in our beautiful city. Please come back to see us again the next time you're in town. More 

Goodyear, Arizona
1 review
5 of 5 stars Reviewed March 30, 2014

We've stayed at this motel several times, each time it has been terrific. A bonus for road weary travellers is the light dinner they offer until 9 pm which consists of 2 or 3 different soups, salad, bread and fresh baked cookies.They also have a great hot breakfast which also includes lots of fresh fruit. Rooms are clean, beds are... More 

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear Rico S, Thanks so much for your kind review of our hotel. We're glad that you enjoyed our breakfast and light supper. Please come back and visit us again the next time you're in town. More 

San Antonio, Texas
Level Contributor
93 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed March 29, 2014

I found this hotel listed on TripAdvisor as the top rated in Idaho Falls and I found out why! The staff (including the General Manager) were all very friendly and welcoming. The soup and dessert offerings in the evening was a nice touch too. Everything about this hotel showed great attention to detail- and this is the first one I... More 

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear TXAgitator, Thanks for the high praise. We're so glad that you had a good experience at our hotel. The bedside outlet you mentioned is called a "q-b" and we get a lot of positive feedback about them. We installed them in every room because we realized that more and more of our guests were traveling with multiple electronic devices... More 

Bozeman, Montana
1 review
5 of 5 stars Reviewed March 23, 2014

I stayed at this hotel with my the sisters and mom for a girls weekend. We had a two queen room and a roll away bed. The beds were comfortable and the room was clean with a mini fridge and microwave. When we got there were saw they had a free soup dinner but it started at 6. We had... More 

Was this review helpful? Yes
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear lindapatbrown, Thanks for staying with us, and thanks for the great review. We're glad that you were able to try the soup, despite your rushed schedule :-) We've passed your comments along to staff and department heads. Please come back and visit us again soon. More 

Missoula, Montana
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 5, 2014

We stopped strictly on the basis of past reviews. In fact, we changed from another motel "at the falls." Two rooms and great for dinner and full breakfast with multiple hot choices (eggs, omelets, two kinds of potatoes, biscuits/gravy, waffles) - everything as said by others. I'm in the hotel/hospitality business and I know "legendary service" - this is it.... More 

Was this review helpful? Yes 3
Matthew M, Director of Sales at Sleep Inn & Suites, responded to this review

Dear Oil N, It's always nice to have the opportunity to impress a guest from Montana! Our corporate office is in Butte...and, out of 13 hotels within our company, we're the only one that isn't in Montana! Thanks for taking the time to write a review. We hope to see you again soon! Snap a picture of the gorgeous Clark... More 

Hotel Review Summarization

What travelers say

  • Very clean(6)
  • Very nice(3)
  • Fresh fruit(3)
  • CUSTOMER SERVICE(3)
  • Next morning(3)
Questions? Get answers from hotel staff and past guests. Ask a question

57 photos of this hotel

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