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Guesthouse Inn & Suites

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850 Lindsay Blvd., Idaho Falls, ID 83402 (Formerly National 9 Executive Inn)
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Guesthouse Inn & Suites
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167 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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West Jordan, Utah
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I had booked 2 rooms and thought everything was good from there. When we checked in at 5:00 we were told our rooms were not ready...Um Check in time is at 3:00 in case the hotel forgot about that. We were told we could go to the pool...not with 3 kids that needed to lay down. We ended up sitting... More 

Was this review helpful? Yes
Boise, Idaho
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked 2 rooms in March and normally rooms are 79.00 but we had to pay 183.00 since it was for the 4th. Got to our rooms at 3 which was check in time and they checked us in and took my credit card. Then told us the rooms weren't ready yet and should be just a little while. After 2... More 

Was this review helpful? Yes
CinthiaR, General Manager at Guesthouse Inn & Suites, responded to this review

It's true, July 4th is expensive in Idaho Falls. We are located on the Snake River where the fireworks and festivities take place. We actually sell the parking spaces for $189.00 and most people do not even use the sleeping room. Our fireworks show is the largest in the Northwest. Worth seeing. More 

Moran, Wyoming
Level Contributor
74 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our normal hotel was not available for a trip to Idaho Falls so I looked around and found the Guesthouse Inn. The hotel is in decent condition and backs up to the parkway along the Snake River which is a nice place for a walk or jog. The room was nice but felt humid or damp like the carpet had... More 

Was this review helpful? Yes
CinthiaR, General Manager at Guesthouse Inn & Suites, responded to this review

I'm glad you enjoyed your stay. Thank you for letting the front desk know about your sink, we did take care of it that morning. We do have special pet rooms and we do charge $10.00 extra pay for the additional cleaning in the rooms. With allergies, we try to keep pet rooms to a minimum so that people who... More 

Lafayette, Colorado
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

We selected this hotel on-line because it looked so nice on the outside. When we walked up to the desk I knew we'd walked into a hotel that needs A LOT of work! Although the staff is very friendly and great to work with, the front desk offices are a shambles and very dirty. When we walked down the hall... More 

Was this review helpful? Yes
CinthiaR, General Manager at Guesthouse Inn & Suites, responded to this review

Thank you for your comments regarding your recent stay. I deeply regret that the carpet was dirty when you arrived. We do shampoo carpet every Sunday afternoon after our crazy summer weeks. The hotel furniture is only three years old but perhaps is not to your liking. I will take a look around and see where we can improve. More 

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Baltimore, Maryland USA
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We got into town very late and got one of the last rooms available, which turned out great. Nice clean room, nice amenities, great breakfast area. Was definitely affordable too. I'd stay there again if I'm ever in town.

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Northampton, United Kingdom
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For a one night stopover we felt this was a good choice. Near the interstate which was handy for our ongoing journey. Luckily when we checked in the tour bus full of Japanese had been dealt with so we didn't have long to wait. Staff at the desk were very efficient and friendly. Our room seemed fine and writing this... More 

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1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is THE WORST HOTEL I HAVE EVER STAYED WITH. My wife and 2 young boys booked 2 rooms over a month in advance. We were told to check in at noon, which we did. Then we were told that we needed to wait until 3pm because their rooms weren't ready. People with small kids can relate to the need... More 

Was this review helpful? Yes 5
CinthiaR, General Manager at Guesthouse Inn & Suites, responded to this review

July 4th is a wonderful time to visit Idaho Falls where the fireworks and festivities are the largest in Idaho. We did check you into your room at 3:30pm and spoke to you several times throughout your stay and you mentioned everything was terrific. However, when you called Monday after your stay, you were very irritated because we charged you... More 

Southport
Level Contributor
89 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When we planned this 3 week trip, Idaho Falls was simply a stop on the way south from Yellowstone to SLC. Not greatly impressed but I think that was mainly the surroundings from I15/H20 which was the middle of an industrial estate. It was a typical motel and in need of a clean up in bits. The room was large... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I've been traveling nationwide on business for over 40-years, and over the course of that time, I've had the misfortune of staying in countless rat-traps from coast-to-coast, but the Guesthouse Inn and Suites of Idaho Falls has the dubious distinction of being the very worst that I've EVER experienced! Fact! I booked a room on-line while traveling north from Phoenix... More 

Was this review helpful? Yes 2
CinthiaR, General Manager at Guesthouse Inn & Suites, responded to this review

Thank you for your recent comment about our hotel. The night that you stayed, our bus tour checked in at 8pm. Our bar and grill which only serves beer and wine closes at 11:00pm and is mainly occupied by travelers like yourself. Our Asian bus tours do check in during the evening and go to bed quickly since they get... More 

Salt Lake City, Utah
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 4 weeks ago

When I booked the room based on the website, I was very hopeful. I never book directly from the website, I will call the hotel to get a sense of the staff. When I phoned, they were very friendly and knowledgeable. Based on that experience and the photos online, I booked with this hotel. At check-in, I was still thinking... More 

Was this review helpful? Yes 1
CinthiaR, General Manager at Guesthouse Inn & Suites, responded to this review

Oh my! I am saddened to hear of your stay with us did not exceed your expectations. Our hallway carpet is only two years old and the hotel has received an upgrade over the last three years with new furniture this year. Our location is situated on the banks of the Snake River and we are surrounded by nine other... More 

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