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Guesthouse Inn & Suites

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850 Lindsay Blvd., Idaho Falls, ID 83402 (Formerly National 9 Executive Inn)
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Guesthouse Inn & Suites
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159 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (45)
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Southport
Level Contributor
89 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed yesterday NEW

When we planned this 3 week trip, Idaho Falls was simply a stop on the way south from Yellowstone to SLC. Not greatly impressed but I think that was mainly the surroundings from I15/H20 which was the middle of an industrial estate. It was a typical motel and in need of a clean up in bits. The room was large... More 

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Salt Lake City, Utah
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

When I booked the room based on the website, I was very hopeful. I never book directly from the website, I will call the hotel to get a sense of the staff. When I phoned, they were very friendly and knowledgeable. Based on that experience and the photos online, I booked with this hotel. At check-in, I was still thinking... More 

Was this review helpful? Yes
CinthiaR, General Manager at Guesthouse Inn & Suites, responded to this review

Oh my! I am saddened to hear of your stay with us did not exceed your expectations. Our hallway carpet is only two years old and the hotel has received an upgrade over the last three years with new furniture this year. Our location is situated on the banks of the Snake River and we are surrounded by nine other... More 

Travelers are raving about these Idaho Falls hotels

calgary, ab
Level Contributor
154 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The breakfast was excellent, the service at the front desk and in the breakfast room was great. This property was better than the dump under the same brand in Yakima, Washington. That property should be avoided at all costs. This one did not have bugs in the room at least.

Was this review helpful? Yes 1
CinthiaR, General Manager at Guesthouse Inn & Suites, responded to this review

Thank you for your comment... I think you enjoyed your stay. All GuestHouse's are individually owned just like any other franchised hotel, which is pretty much all of them so we will vary slightly in amenities offered and decor. I truly hope we offer the great customer service throughout the entire hotel franchise. More 

Calgary, Canada
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 1 week ago

Last room in the hotel a decent 2-3 star hotel, we are trying to do only motels this trip. Large hotel with large nicely decorated rooms, mini fridge coffee maker, comfy chair, desk and chair also had a view of the river and canal overlooking the parking lot. Wifi was excellent, no alarm clocks Bathroom is hit or miss, tub... More 

Was this review helpful? Yes
CinthiaR, General Manager at Guesthouse Inn & Suites, responded to this review

Thank you for staying with us and being so descriptive and complete in your review. Our front desk is amazing in service. I am so sorry that you didn't experience the same service in our breakfast room or housekeeping. After our bus tours, it takes time to get the breakfast room back in shape therefore are staff is so focus... More 

Coeur D'alene, Idaho
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Very friendly front desk staff morning and evening with easy check-in and out. That's all for the good. Lumpy pillows and mattresses that are years past due for replacing. Filthy, worn, torn and hazardous carpet with tack strip exposed to shred bare feet as you come out of the bathroom. If you do have to stay here, probably best you... More 

Was this review helpful? Yes
CinthiaR, General Manager at Guesthouse Inn & Suites, responded to this review

Well... doesn't sound like one of our typical rooms. thank you for letting us know of your issues so we can examine your specific room and get our maintenance man in there. More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

With Yellowstone being relatively close. Rooms get much more expensive and scarce. Guesthouse is great if your passing through on a budget. My kids and I did not enjoy the first impression. The way they have the bath setup was weird and cumbersome. But you get what you pay for. Breakfast was good and the staff was friendly. So, in... More 

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roma
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I must say I didn't expect what I found. Nice hotel, clean rooms, laundry service, beautiful pool. There are a few restaurants around. the area is really quiet. Wi fi connection is not great, but the hotel has a lot of facilities.

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Scipio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Needed a place to stay, decided to give a try due to the price. Booking on their web site was great, front desk people very accommodating and friendly. Room was old and outdated and not very well kept clean(old motel smell), bed was fine, internet would not connect anywhere in the facility, one ice machine near our room didn't work... More 

Was this review helpful? Yes
CinthiaR, General Manager at Guesthouse Inn & Suites, responded to this review

I am glad to hear that you enjoyed our location and the pool area. Our breakfast features: hot waffles, biscuits and gravy, assorted cereal, various muffins, fresh fruit and yogurt. Our hotel has been updated in the last three years but we will check to make sure it is shiny. More 

Springfield, mo
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The ceiling in the shower is falling down, you stick to the carpet, the television is from 1990, and the beds felt like concrete pads. All this for $140.... the parking lot is well lit, but lots of garbage strewn about.

Was this review helpful? Yes
CinthiaR, General Manager at Guesthouse Inn & Suites, responded to this review

Hmmm, our rates are only that high during July 4th... perhaps you stayed at another hotel? Average price hotel room in the summer is $69.00 - $74.00. More 

Boise, Idaho
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel room was clean which was good. It was pretty small. WIFI did not work in the room at all. The lady who checked us in was super friendly, especially to my step daughter. Overall not bad for one night. Would only recommend one night though. No frills. Lots of cable channels.

Was this review helpful? Yes
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