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Shilo Inn Suites Hotel - Idaho Falls

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780 Lindsay Blvd, Idaho Falls, ID 83402
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Shilo Inn Suites Hotel - Idaho Falls
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230 Reviews from our TripAdvisor Community

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2 reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

We've stayed here multiple times and it usually is okay. But I am very disappointed in this stay. The hot tub is growing green yuck! The pictures do NO justice and my room wasn't exactly clean. The 3rd picture shows the dirty tray my coffee pot was on. I got a room overlooking the river on the bottom floor. The... More 

Helpful?
Thank Billie O
Denver, Colorado
1 review
4 of 5 stars Reviewed 4 days ago NEW

I was recently in Idaho Falls for a family funeral. Tough time. But a house keeper @ Shilo Inns, LAINA, was so helpful and kind with assisting us. I was looking for a place to rent a wheelchair and she went out of her way to look for resources. Good folks. This is a place with character and history.

Helpful?
Thank Debbie C
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW via mobile

We decided to spend super bowl at the shilo. Thought it would be nice for the kids n gran kids to be able to swim n relax while we watched the game. The pool bathrooms were disgusting..garbage over flowing. A dirty adult diaper next to the toilet. Pool was cold and the hot tub was Luke warm. Cold enough my... More 

Helpful?
1 Thank Kristal B
ShiloHotels, Manager at Shilo Inn Suites Hotel - Idaho Falls, responded to this review

Dear Kristal B, Thank you for reviewing your recent stay with us. I want to apologize for the condition of our facilities this past weekend. This is definitely our or Shilo standard and these issues will be addressed with every department. Regards, R. Andersson – General Manager More 

Travelers are raving about these Idaho Falls hotels

Idaho Falls, Idaho
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I really enjoyed my time here Richard at front desk is very friendly and was great help to me he made the stay very welcoming. I would recemend this hotel to everyone the rooms are very clean and if you need anything they are willing to help. Everyone here is very welcoming and there food is great. Best hotel I... More 

Helpful?
Thank Kyle A
ShiloHotels, Manager at Shilo Inn Suites Hotel - Idaho Falls, responded to this review

Dear Kyla A, Thank you for reviewing your stay with us. We are glad you enjoyed your stay and that the staff made your stay memorable. Regards, R. Andersson – General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Had a great stay staff was very nice especially Richard Lopez, he was a very kind and helpful person I definitely will be stay again and will be recommending to all my friends and even Co worker room always very neat and clean I have no complaints, restaurant had excellent food, loved being able to wake up to a delicious... More 

Helpful?
Thank Natasha A
ShiloHotels, Manager at Shilo Inn Suites Hotel - Idaho Falls, responded to this review

Dear Natasha A, Thank you for reviewing your recent stay with us. We are glad you enjoyed our amenities and our Shilo Hospitality. We hope to welcome you back for future stays. Regards, R. Andersson – General Manager More 

MERIDIAN
Level Contributor
5 reviews
4 of 5 stars Reviewed 3 weeks ago

My job requires me to travel to eastern Idaho several times a month. I have been stayed at the Shilo Inn Suites in Idaho Falls many times over the years and have always had a very pleasant stay while there. The hotel personnel are always very courteous, friendly and helpful. Whenever we have held our conferences here the food has... More 

Helpful?
Thank MELINDA H
ShiloHotels, Manager at Shilo Inn Suites Hotel - Idaho Falls, responded to this review

Dear Melinda H, Thank you for reviewing your recent stay with us. We always enjoy having you as our guest and are glad you enjoy staying with us. Regards, R. Andersson – General Manager More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is amazing so nice always clean and great customer service especially Richard at front desk he was very helpful and kind I'm definitely coming back to this hotel I highly recommend this hotel the food is fantastic at the restaurant

Helpful?
Thank Brittany B
ShiloHotels, Manager at Shilo Inn Suites Hotel - Idaho Falls, responded to this review

Dear Brittany B, Thank you for reviewing your recent stay with us. We are glad that our Shilo Hospitality makes your stay more enjoyable. We hope to welcome you back as a guest soon. Regards, R. Andersson – General Manager More 

Idaho Falls
1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

I love this place and would highly recommend it to anyone lacey and richard at front desk are very helpful and have great customer service skills. They are always so friendly and can help you with anything

Helpful?
Thank Steven W
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 26, 2015 via mobile

I would not recommend this place to anyone. The heaters in two rooms were shooting cold air, the bathrooms were dirty, the pool and hot tub were disgusting. We checked in and checked out within 15 mins of being there. The only good thing was that the gal at the counter was friendly and refunded our money without any grief.

Helpful?
Thank Wyatt E
Idaho Falls, Idaho
1 review
5 of 5 stars Reviewed December 12, 2015

I absolutely love this hotel!!! I have been here for over a month due to relocating, and all of the staff has been AMAZING (emphasizing on the "amazing") from the front desk all the way to maintenance. Your needs are met whenever services are requested in a timely manner. Ben, Lacey, Jewell, Richard and the other front desk employees are... More 

Helpful?
Thank Lori T
ShiloHotels, Manager at Shilo Inn Suites Hotel - Idaho Falls, responded to this review

Dear Lori T, We are glad you are enjoying your stay and we love having you as a guest. We love to hear that our staff and Shilo Hospitality is making your temporary home feel like home. Regards, R. Andersson – General Manager More 

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