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AmericInn Lodge & Suites Hailey - Sun Valley

Certificate of Excellence
Hotel website
51 Cobblestone Lane, Hailey, ID 83333
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10% off room rate
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AmericInn Lodge & Suites Hailey - Sun Valley
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AmericInn Lodge & Suites Hailey - Sun Valley
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69 Reviews from our TripAdvisor Community

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Traveler rating
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    2
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • Spanish first
  • Any
English first
  • All months
    (69)
  • Mar-May only
    (14)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (9)
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Sugar Land, Texas
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Clean rooms and friendly staff. This hotel met my expectations (barely), although I do feel the pricing was a little high for the area ($149/night). The hotel and the rooms could you some updating. The staff didn't seem to know the area well and wasn't too helpful with directions. (This is a small town and I expected them to be... More 

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Salt Lake City, Utah
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Nice and clean rooms. Met expectations from photos and price for the area. Staff was friendly but had no information on activities or events in the surrounding area. An outdoor pool would have made it a lot better for when people travel in the summer months.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

I can't say enough about the amazing care we received from Nancy! We initially booked our rooms with hotels.com (HORRIBLE SERVICE), upon arrival at AmercInn they did not have any record of our reservation from hotels.com, nor did they have any rooms available. Nancy jumped on the issue immediately, she called all surrounding hotels looking for a room and everything... More 

Was this review helpful? Yes 1
Level Contributor
139 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed June 17, 2015

Booked a room here as a second choice to our sold-out first choice. Booking on phone went well and the inn personnel, Tom, did an excellent job in streamlining the process. Check-in was fast and efficient as well. Room was in a quiet, rear-facing area and the hotel was sold out for the night. Room was comfortable, clean and quiet... More 

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Meridian
1 review
5 of 5 stars Reviewed April 13, 2015

Fresh, clean room with a great room smell as you enter. This is one of the quietest hotels I've stayed out - very quiet within the room during the night regardless of other guests nearby. I also appreciate having adequate lights and wall outlets for my equipment (iPad, etc.). Nice!

Review collected in partnership with AmericInn Hotels and Suites

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AMERICINNHAILEY, General Manager at AmericInn Lodge & Suites Hailey - Sun Valley, responded to this review

Thank you for taking a minute to write this review! I am happy to hear that you found your stay with us to your liking. Our team does their best to provide you with the level of service that you deserve which is nothing less than the best. We look forward to welcoming you back to the AmericInn of Hailey... More 

Ketchum
1 review
5 of 5 stars Reviewed April 2, 2015

This hotel is wonderful. Exceptional support staff, very clean, spacious rooms. Everything we asked for was taken care of. The front desk even had a wine opener to let us borrow which saved our first nights stay. I would recommend this place 100%!

Review collected in partnership with AmericInn Hotels and Suites

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AMERICINNHAILEY, General Manager at AmericInn Lodge & Suites Hailey - Sun Valley, responded to this review

Thank you for you kind words regarding your recent stay with us at the AmericInn of Hailey. I am so pleased you enjoyed our facility and we look forward to your next visit whenever your travels may bring you back to the area. More 

West Jordan
1 review
5 of 5 stars Reviewed February 27, 2015

I have been consistently staying at this location for over 7 years. I have stayed here about 25 times and would recommend it to anyone. Clean, nice pool area, beautiful surroundings, great breakfast area with a fireplace even! So pretty.

Review collected in partnership with AmericInn Hotels and Suites

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AMERICINNHAILEY, General Manager at AmericInn Lodge & Suites Hailey - Sun Valley, responded to this review

Thank you for your wonderful review. I am so pleased that you enjoyed your stay with us at the AmericinnInn of Hailey. We appricate your loyalty to our brand. We strive to provide a clean and comfortable place to stay for all our guests who are traveling on business or pleasure and look forward to your next visit when we... More 

Caldwell
1 review
3 of 5 stars Reviewed February 17, 2015

Room was acceptable relating to cleanliness except for the huge pet stain in the middle of the floor, bathroom and bed were clean. room was quiet but the fitness center is really not and the "hot breakfast" was nothing more than a continental breakfast with extras. I spent the extra money for a workout and food so that I wouldn't... More 

Review collected in partnership with AmericInn Hotels and Suites

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Jennifer M, Manager at AmericInn Lodge & Suites Hailey - Sun Valley, responded to this review

Dear Guest, We are sorry we did not meet your expectations. We would value your input on what you would have liked to see as part of our breakfast selections? We try to have a variety of Continental foods for our guest and will make every effort to accommodate our guest. We currently include Oatmeal,Fresh fruit, Dried fruit and Yogurt... More 

Moab
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 24, 2015

The hotel itself is decent. The supervisor and front desk staff are poor and don't understand customer service. Items were stolen from our room and the front desk had no comment and no remorse. Don't leave any valuables unattended, as the staff will root through your belongings and take what they want.

Was this review helpful? Yes
Jennifer M, Manager at AmericInn Lodge & Suites Hailey - Sun Valley, responded to this review

Dear Guest, We sincerely apologize that your stay with us was not a positive experience for you. We take your comments very seriously and we are truly disappointed that we did not meet your expectations. Since the Hotels inception we have never had as incident of theft. We sincerely want to have an opportunity to speak with you personally and... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 27, 2014 via mobile

Hotel was quite, clean, comfortable beds. Pool looked nice but we didnt use it. Had a jacuzzi suite. Breakfast was poor. Have stayed at other americinns and breakfast was outstanding. Not the case here. Location was good if you want to be in haily.

Was this review helpful? Yes
Jennifer M, Manager at AmericInn Lodge & Suites Hailey - Sun Valley, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear from you. We would sincerely appreciate any suggestions you might have for our Continental breakfast? We would like to exceed your expectations for all aspects of our hotel. Thank you for your in put. More 

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Management photos: Courtesy of the property manager

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