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Shilo Inn Suites - Coeur d'Alene

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702 W Appleway, Coeur d'Alene, ID 83814
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Shilo Inn Suites - Coeur d'Alene
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195 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Shilo Inn Suites - Coeur d'Alene
See the most recent reviews
Saint Paul, Minnesota
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 22, 2015

The lobby is deceiving compared the rest of the hotel. The staff was friendly and we were upgraded to a business room for a similar price as a standard room, but unfortunately this did very little to make the stay more enjoyable. The hotel is in major need of a renovation and many areas had a stale-sweaty smell that permeated... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites - Coeur d'Alene, responded to this review

Dear Valued Guest, Your business and feedback are greatly appreciates. We do apologize for the age and décor of the hotel and understand that a renovation is needed. We are glad to hear that the staff provided you with the excellent service we strive for and that your room was to your satisfaction. We do apologize the pool was a... More 

Lewiston, Idaho
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 2, 2015

My family and I checked to the Shilo on May 30, 2015 at roughly 7pm. We were only your in the room for estimated 13 hours as we checked out at 8am the next day. We are very familiar with Shilo's as we tend to frequent this brand. Unfortunately, we noticed a decline in service with the brand, at first... More 

Was this review helpful? Yes 10

Travelers are raving about these Coeur d'Alene hotels

Idaho
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 1, 2015

We just returned from a 4-night stay at the Shilo Inn in Coeur d'Alene and it was not a very good experience. I grew up in CDA and the Shilo Inn was one of the original hotels in CDA, and it is obvious they have not upgraded or remodeled for many years. The carpet in the hallways is dirty and... More 

Was this review helpful? Yes 7
Trail, British Columbia, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 27, 2015

I am in a wheelchair, the room size was adequate, but the toilet we found out is actually an illegal height, it was too low for me and had a hard time getting off of it, the staff was friendly but will not stay here again

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites - Coeur d'Alene, responded to this review

Dear Shilo Guest, Thank you for taking the time to write a review, and for staying with us. We do apologize for any inconvenience you may have been caused. We will have our maintenance staff look into the height of the toilet and make sure they are up to code. We hope you will choose to stay with us in... More 

Rochester, New York
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 13, 2015

Stayed here one night. We have never stayed at a Shilo Inn before and were concerned if it would be a mistake, but it was not a mistake. The staff was friendly and the room was clean. The breakfast was adequate and the price was inexpensive. Could use a little updating, but overall it is a decent hotel.

Was this review helpful? Yes 2
ShiloHotels, Manager at Shilo Inn Suites - Coeur d'Alene, responded to this review

Dear Shilo Guest, We would like to thank you for choosing the Shilo Inn for your accommodation needs and for taking the time to let us know how your recent stay with us went. We are glad to hear you enjoyed your stay and we look forward to seeing you during your future travels to the Coeur D’ Alene area.... More 

Kalispell, Montana
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 29, 2015

We stayed 1 night our room was clean and the staff was friendly. The pool you could not see the bottom of it (dirty) and the hot tub/spa was green, eww. The hotel itself is in desperate need of repairs and updating. The location is great, lots of restaurants close by. But we will stay elsewhere the next time we... More 

Was this review helpful? Yes 3
ShiloHotels, Manager at Shilo Inn Suites - Coeur d'Alene, responded to this review

Dear Shilo Guest, We appreciate your choosing the Shilo Inn for your accommodation needs and for letting us know how your stay went. We do understand that our hotel is dated but we do strive for high standards in cleanliness and friendliness to make up for the datedness of our hotel. Our maintenance staff does check our poll area twice... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed February 22, 2015

We stayed 1 night the room was clean and the staff was friendly. The hotel is in need of some serious updates from the pink furniture to the small 19" tv. The pool and spa was nice liked having wet and dry saunas but for a little more money we will be staying at a more updated hotel on our... More 

Was this review helpful? Yes 4
ShiloHotels, Manager at Shilo Inn Suites - Coeur d'Alene, responded to this review

Dear Shilo Guest, We appreciate you choosing the Shilo Inn for your most recent accommodation needs. We understand that the hotel is a bit dated but we do strive for high standards in cleanliness of the hotel and friendliness of our staff. We will be sure to pass along your observations to our corporate office. We do hope you will... More 

Boise, Idaho
Level Contributor
80 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed February 13, 2015

Wow so clean and friendly. Great amenities pool,spa,work out room sauna the list goes on great parking for tour buses. A bit disapointed on the continental breakfast, but it was still good. Would come here the next Im in town. So close to food alley . Atleast 10 resteraunts all with in walking distance.

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites - Coeur d'Alene, responded to this review

Dear Shilo Guest, We are pleased to hear you enjoyed your stay with us. We appreciate you choosing the Shilo Inn for your accommodation needs and for taking the time to write a review online regarding your stay with us. We look forward to seeing you during your next stay in the Coeur d’ Alene area. Sincerely Joyce & Chad... More 

lake tapps
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 8, 2015

We have stayed here a few other times over the years. Once again, we were not disappointed. Check in was quick and front desk lady was very polite. Our 3rd floor room was ready early. We like the large size rooms with fridge & microwave. We did not use the pool but saw many families enjoying it. Continental breakfast was... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites - Coeur d'Alene, responded to this review

Dear Shilo Inn Guest, Thank you for letting us know how your recent stay with us went. We are glad to hear you enjoyed your stay with us each time. We look forward to seeing you during your future travels to the area. Sincerely Joyce & Chad Hubble Managers More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 26, 2015 via mobile

I have stayed at this Inn several times. Everytime is a great experience. Rooms are always clean, and staff is pleasant. The complimentary breakfast is excellent as well. They have a nice pool and hot tub. There's a sauna too. They are very family friendly and always a pleasure to stay here. Affordable and pleasant? How often does that happen?... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites - Coeur d'Alene, responded to this review

Dear Shilo Inn Guest, Thank you for letting us know how your recent stay with us went. We appreciate you being a repeat guest at our hotel during your travels to the Coeur d’ Alene area. We are glad to hear you have enjoyed your stay with us each time. We look forward to seeing you during your future travels... More 

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